So far, so good. We've purchased two washer/dryer sets and just purchased a refrigerator to replace…read moreone that's going bad. In both cases we had our washer and dryer delivered with good timing. Install was fine and we've had no problems since. Our oldest order was a few years ago. They have provided good service every time we've shopped there and their pricing (we buy from the scratch and dent section) has been fair. I've seen the bad reviews posted, but thankfully, we have not had that experience. That's why we keep doing business with them.

We purchased a KitchenAid downdraft range Sept 25, 2024 at the Colorado Springs store where the…read moreunit was not in store and was represented as brand new "INBOX", on the purchase invoice, meaning it had the original packing and still in box from the manufacturer. At the time of installation, it was out of box and free standing with obvious scratches/dents and missing numerous parts, meaning the unit was previously sold and original parts were used as a fill-in by the dealer for other units. The unit was installed and in February 2025, we noticed defects in the unit and contacted KitchenAid only to be informed that the unit was actually manufactured October, 2015, almost 10 years old. Where has it been the last 10 years? AFW ordered an inspection February, 2025 through their affiliate Brand Source (not KitchenAid as required the 1st year) who discovered there were 4 defective/malfunctioning parts. Upon installation of the supposedly new parts, it was alleged to us that AFW would consider repurchasing the unit but proved to be false promises by the store manager. The company stated in their response to the BBB complaint, "Oh, the unit is repaired so there is nothing we will do to rectify the issue."Blatant lies, lies, lies. There is still one burner malfunctioning. We have requested copies from Brand Source of the original inspection and subsequent repair (required by the warranty) to no avail. Again, verbal garbage. There have been numerous broken promises from the manager/assistant manager and messages left on the "President Hotline" which of course, is meaningless. We have requested by email and numerous phone calls that the unit which is "refurbished/used" be repurchased with all monies paid $3546.01 which the dealer has vehemently refused. Truly this was a fraudulent transaction. WARNING: Do not do business with this disreputable company. They are dishonest, inefficient, unwilling to take any responsibility or willingness to work to resolve any situation. Lee E.

The gentlemen were very helpful and friendly. Considering we are just homeowners with a small…read moreproject they guided us well

I needed a plumbing part plus some expertise for a problem in my laundry room. Ferguson is…read moredefinitely the place to go !!! Jeremiah provided every option possible for me. I really, really recommend this plumbing supply store

This is advertised and sold as luxury. It was not a luxury experience. It's a discount store with…read morebanners and what seems to look like a circus. They don't carry brands you would expect in a "Luxury" showroom.

Great service and good variety. Staff is very knowledgable, prices were fair, the selection was…read moregood.

As the owner of a small 4 family apt bld I am responsible for multiple appliances. When one of them…read morefails it is crucial to have knowledgeable and skilled technicians that I can rely on. For the last few years the team at Rapid Appliance Repair has been my go to folks. I recently had two appliances fail within a few days of each other. One quick call to Rapid Appliance and the team was on the problem Immediately. Within 48 hours both problems had been solved with no worries or drama. The technicians are punctual, explain problems in everyday language, and provide repair options including pricing up front. I sleep soundly at night in the knowledge that the solution to any potential appliance problems is one quick phone call away. Jennifer Blair Property Management, LLC

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

We were able to purchase some nice light fixtures for our new build home at a very amazing price…read more It sort of hit or miss for what is there. They have specials on the weekend sometimes where you can get a 50% off coupon. Watch for sales and specials. It seems like when they get corporate buyouts you can get some really sweet deals on almost brand new things. It is a little dingy, dusty and creepy feeling sometimes though as it is located next to the railroad tracks... i've been back a few times and have not found the selection of the corporate buyout items like I did two years ago, but maybe I am just not timing my visits right. The Denver store does seem to be the best one as compared to the Wheat Ridge and Aurora location. Happy shopping!

This for the Rio grande location. I have been coming here for years and selection has changed…read moredramatically. But nearly as much relevant inventory for me as a fix and flipper. They have stocked many isle with cheap China type household sundries td I can get anywhere else for same price.

This business is a fraud It is committing robbery onto…read morehelpless victims in our community It slimed into getting access to our house And took 300$ for parts to be ordered Now phones all go to indirect And girl who set up appointment is claiming she is just marketing DO NOT USE THI COMPANY

The tech just came and left. After $350, our dishwasher still doesn't work. I tried to call…read moreParkfield Appliance's number; it disconnects itself (rings for a second, then hangs up). Prove me wrong, but I give these guys an F.

Easy to reach (other service providers never responded), solid knowledge/experience, coverage for…read moreevery appliance brand in my home, arrived on schedule, completed on schedule, excellent service, rational prices... Very hard to beat this quality of service. Will rely on the "Wizard" , from now on.

Ananda did a great job repairing our dryer. He was timely in responding by phone and text, provided…read morea 1-hour arrival window which he met without issue. He was consultative regarding ongoing maintenance and other helpful suggestions for related services that aren't repair services. We'll use him for other appliance repair needs in the future. Given the parts and multiple hours of labor, the pricing seemed fair. Even though there were some other items that needed tending to which weren't originally quoted, such as a reconnecting displaced vent and clearing debris, there was no upcharge.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

This is our second time having the Appliance Team come out to fix our dryer. Both times the issue…read morewas assessed quickly and carefully, and fixed within 30 minutes to an hour. The technicians were professional and honest (even telling us to keep our current washer/dryer, as the quality is better than most new appliances). They also gave us estimates on how long parts would last to help us plan for the future. Overall, I've been really impressed with everything from calling to make an appointment to the actual fix of the machine. We would happily use them again!

Had another issue with the Kitchen Aid dishwasher and searched and realized I used Todd 6 years…read moreago. Called him yesterday and he showed up today and fixed the leak!!! Same quick and reliable service. I just need to remember I had him in my phone from the 1st time.

2nd time using his services, he did a great job finding a leak and fixing my dishwasher…read more When I noticed the leak I immediately thought to call Appliance Expert to repair it even though I had had multiple dishwasher repairman work on my old dishwasher.