Good experience. Ordered over $20k in appliances here. The showroom and location is not as…read moreglamorous as some other stores but they were easy to work with, tried hard to give the best price and they made an effort and gave time and attention to get what u want and need Installation went well. No defaults. After a month I had one issue. Called them. They immediately send someone and fixed it

Store hours say the store closes at 6 on Sundays. We showed up at 5pm and there was a hand written…read moresign on the door that said 'Out for Lunch'. Then tried calling and the line immediately went to a voicemail box that was 'full'. Pretty frustrating for a first time experience.

Exceptional customer service from start to finish! Cody was able to tell me what was likely wrong…read morewith our LG washing machine on the scheduling call and the whole scheduling process was so easy. JR repaired the broken part (same one Cody suspected) and our machine is running perfectly now. Both Cody and JR were efficient and courteous. My experience with this company stands out as so positive from the initial call to every aspect of the repair that they truly deserve these five stars and more.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

Went to appliance factory for a new dishwasher. Bought a Miele, but not the one I wanted/expected…read more My wife and I were in a bind because we were about to have a kid and our dishwasher started to die. We went to appliance factory and ended up buying a floor model Miele. Yes, I know....floor model. But I've bought floor models in the past and they all turned out fine. We did this because the sales rep said she could get us the dishwasher the following week, other purr base options were months out. She also gave us a considerable discount and extended warranty. Machine shows up, not in a box, just wrapped, and has a massive dent on the front. The movers mashed it with a fork lift. They installed the machine after I called and it was confirmed I could get another front plate. After it was installed we found out the door was mocked badly and had trouble closing, then we got the code for faulty water pump. Machine was sent back but my only option was a lower quality Miele with less options in terms of inside maneuverability. I tried it out, ended up hating it. Push cones to shove, no return policy. Was fairly disappointed as now I'm stuck with a dishwasher that I don't want.

Just now seeing this. Just left a call waiting for the reply thank you. Very odd reply to just…read moreassume I'm lying to cover yourself. Yall were so horrible I completely gave up so why would I keep beating the block looking for help when yall let me down for months on end?

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Our washer and dryer both had issues and we wanted to repair if it was reasonable. Well, a…read moredifferent company was charging a significant amount to just diagnose. High City Appliance charges $69 for first appliance and $34 for the second one. We called and set up a time and date for them to diagnose. The window was 9-12 pm. As we do, schedules get rearranged and it was 11:25 am and still no communication from High City Appliance. I call to follow-up and customer service tells me they will follow-up. A couple of minutes later, I receive a text from their technician and he says he is 25 minutes away. He arrives at 11:57 am. He did wear shoe covers upon entering and after spending about 30 minutes in our laundry room, he shares the issues with our appliances. To replace the parts and labor the cost would be about $715. The estimate included parts and labor and labor was over $200/hour. That seemed pretty steep. If we decided to move forward, the diagnostic charge would be credited, but still very costly. After having to follow up and waiting for the technician to arrive, then receiving his quote, it was a disappointing experience. The technician also wanted to charge me $59 for the second appliance, but quickly corrected him of the quoted price that customer service shared upon making the appointment. I would strongly reconsider calling High City Appliance in the future should we have appliance issues.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

I called them in 2021 about a washing machine that sounded like a jet engine running and they knew…read moreexactly what the problem was and said because of the cost for the repairs I should by a new one. The other companies I called would not give me any idea of what the problem was or an idea of the cost. They all wanted to come out at a $125.00 to $150.00 service charge. And I'm sure they would have told me just to buy a new one and I would have be out the money. I'm starting to hear a squeaking noise from my dryer so I called them and they gave me an idea what the problem is and an idea of the cost. If you you are looking for an honest company I would strongly recommend you call them. I had done some research before I called anyone so I would have an idea what the problem could be

Had another issue with the Kitchen Aid dishwasher and searched and realized I used Todd 6 years…read moreago. Called him yesterday and he showed up today and fixed the leak!!! Same quick and reliable service. I just need to remember I had him in my phone from the 1st time.

This business is a fraud It is committing robbery onto…read morehelpless victims in our community It slimed into getting access to our house And took 300$ for parts to be ordered Now phones all go to indirect And girl who set up appointment is claiming she is just marketing DO NOT USE THI COMPANY

Fast service, fixed issue quickly, very professional, i…read moredidn't really know how much it was going to cost until it was fixed. It was a little costly for the amount of time he spent, but its working

We were able to purchase some nice light fixtures for our new build home at a very amazing price…read more It sort of hit or miss for what is there. They have specials on the weekend sometimes where you can get a 50% off coupon. Watch for sales and specials. It seems like when they get corporate buyouts you can get some really sweet deals on almost brand new things. It is a little dingy, dusty and creepy feeling sometimes though as it is located next to the railroad tracks... i've been back a few times and have not found the selection of the corporate buyout items like I did two years ago, but maybe I am just not timing my visits right. The Denver store does seem to be the best one as compared to the Wheat Ridge and Aurora location. Happy shopping!

This for the Rio grande location. I have been coming here for years and selection has changed…read moredramatically. But nearly as much relevant inventory for me as a fix and flipper. They have stocked many isle with cheap China type household sundries td I can get anywhere else for same price.