I don't know why I returned to this shit hole! It's absolutely filthy!! Stuff all over the floors, not one employee greeted me, I have attached more bathroom (outhouse) pictures! The manager has got to be one of the laziest "store managers " ever... does she ever check the restrooms? I can only imagine what the men's room l read more

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Really outdated technology. If you don't have a receipt you're at the mercy of their outdated scanning system. Last week, I bought my grandson an "indestructible" remote control helicopter (for $39) which apparently had a broken rotor right out of the box. He was so excited to play with it so you can imagine his disappointment that it couldn't even be fixed. Unfortunately we misplaced the receipt, and when the gal scanned the packaging, she offered me an in store credit of $1.99, saying that's what happens if you don't return it within a month. They didn't believe I bought it the week before, didn't scan my credit card to see the date of payment, or offer any help at all. Needless to say, I left the garbage toy and the $1.99 at the register. I should have known better. This Ross is junky- more like a garage sale than a retail store. Don't shop here. read more

I waited for what seemed like forever for this store to finally open. For 3 years they had this sign on the store saying "Opening Soon." The story is there was an asbestos problem that had to be resolved which took years. Anyways, it finally opened and I've been shopping here ever since. It's a great store and not all messy like some of the other Ross's. I always find stuff here whether it's clothes or other household items. read more

Nice store. Super clean, great customer service. And the most weird of all it was almost empty. For me it was great not really used to it. Not been from this area it was out of my comfort. Still a great a place to shop. Anywhere in the U.S. read more

They are open later than other department stores in Great Falls which is nice because everything closes before 7. They have plus size clothes that I like because it's hard to find the brands that fit right. Their prices are a lot better than brand name. They always have new products. Customer service is very friendly and helpful. read more

Went to buy a table for my daughters room and was in line. The cashier let someone go ahead if me from the other line and when I said I was here first she completely ignored me. I left my merchandise there. read more

if i could give our Ross store it would be minus 5 stars. i'm from Seattle, raised my 3 kids on everything from Ross. when my husband retired we moved back to his home town. i was overjoyed to find a Ross here. unfortunately i have been treated like dirt every time i go. i get followed around by security and staff. one time the i laid a few rugs on the floor to compare and the were snatched up by a guard who wouldn't even let me explain. another time the cashier left a security tag one and a 300 lb man came running at me then stopped right in my face. i was horrified. that was the last straw. i realize i don't always go shopping looking my best as i am elderly and sick quite often but there is no reason for their constant intimidation. i intend to look up the owner. thank God we have a TJMaxx. read more

Had a very bad experience at the Ross Dress for less store at Great Falls, Montana, would not recommend anyone to go there. I lost my 24kt Gold chain with a locket in the store last week while trying out dresses in the change room and when I went back trying to find it the Manager wasn't helpful at all. He said that they are not responsible for any personal items lost or stolen in the store. I was almost the last one in the change room before the store closing time and I was there trying to find it as soon as the store opened the next day. But they said they didn't find it and I am pretty sure I lost it over there where else could it go..It is someone who found it in the store and who would leave it or report it as lost seeing a gold chain. We had to fly out that day therfore I left my phone number in case the Manager finds something but didn't hear nothing, how does it matter to him. I went back again after a week and still nothing and also the Manager spoke very rudely. So please be careful if you are in that store and make sure while checking for dress sizes you don't lose anything. This was one of the memorable gifts my parents had gifted me since I was a girl and I had never let it part away from my neck. It was very painful losing it so just wanted to warn everyone and share my experience to be extra cautious. read more