Dave in framing is fantastic! He went above and beyond in his customer service and I couldn't be more grateful! Hobby Lobby is lucky to have such a stellar employee. I have to say that it seems that customer service is severely lacking in recent years but Dave restored my faith! Thanks again! read more

Went shopping here when it first opened. I love all of the arts and crafts supplies from scrap-booking to quilting to home decor. The prices are reasonable and there are constantly sales going on. The staff are welcoming and will help you find anything you need. Located in the Holiday Village mall, the parking is easy to access as well as other shops. read more

Hobby Lobby - Arts & Crafts Near Me - Great Falls, Montana

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8/31/2023 around 7:45-8:00 pm I went there with my mom to buy a paint brush and stencils. 2 female employees, one was a bigger (obese) female, (the other had brown hair and tattoos on her arms) followed us as we tried to peacefully shop. We aren't thieves. I had just got off work. They both stood at the end of each and every single aisle we walked to all around the store, and were conversating about random things that had nothing to do with their jobs and tinkering with random items at the end of each aisle my mom and I were in. There were other shoppers in the store but they chose to follow us; it was blatant and offensive. We PAID for our items with the money we worked hard for and left. Probably won't be coming back again. We'll take our money somewhere else. Hope you employees that decided to make us feel uncomfortable read this and feel good about yourselves. (BTW those tattoos look like garbage) read more

I love hobby lobby, I go just to walk around and look at everything and it makes me happy... I don't need to buy anything to go, I just love to go. However, this particular store's employees are never helpful. There is only one lady who I believe is a manager and is always supervising the registers, she is amazing. (I want to say her name is Amanda.. she is older and has short darker curly hair.) But the floor workers are always rude. They never offer help, they have ignored me on multiple occasions, and one time there were two employees just talking about their personal lives and were right in front of the product I needed and I stood about 3 feet away for 3-5 minutes just politely trying to wait and get to it and they never acknowledged me and just ignored me completely until I finally loudly said "excuse me" they looked at me like I was inconveniencing them. I've heard countless times employees, including management, complaining about work and customers and personal life while on the sales floor. It's unprofessional and uncomfortable to be hearing while shopping. I've had a cashier be so sarcastic to me when I only asked if a certain item that was rung up was on sale because she didn't type in the 50% off and I wasn't sure if it was actually on sale. But that was minor compared to all that I've experienced while shopping... the demeanor of the sales associates on the floor have shocked me at times. I've never been so ignored as a customer by an employee. They are either unmotivated, untrained, or plain uncaring. Something needs to change. read more

I have shopped here a number of times. This location has a great selection of just about anything craft (some hobby) related. The staff here is friendly and helpful. I am still amazed that sales are not automated at the register - that is the cashier must enter the percentages off after ringing through the items. I don't know how they do it! read more

This store only ever has the same cookie cutter BS for sale and the awful music constantly playing makes me want to kill myself. Do not waste your time on this crappy store. read more