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    Ross Dental Center

    3.9 (8 reviews)
    Closed • 9:00 am - 12:00 pm

    Services - Ross Dental Center

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Ross Dental Center Photos

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    Recommended Reviews - Ross Dental Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 years ago

    Dr Rotstien worked on my 6 yr old grand daughter today and what a wonderful experience! He's very gentle and did amazing with her.

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    15 years ago

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    12 years ago

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    13 years ago

    Recently I had RCT done and they did it very well. I am impressed. It din't hurt me at all.

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    8 years ago

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    10 years ago

    Very unhappy with this office. Billing inaccurate. Lack of Communication skills. Consequently, wouldn't recommend.

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    11 years ago

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    11 years ago

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    IGO Dental - Check-In Desk and Patient Waiting Room

    IGO Dental

    4.6(29 reviews)
    1.8 mi

    The staff as well as Dr. Lee were fantastic!!!! Gentle, kind and very professional!!!…read moreThank you all for you great service!

    Im extremely disappointed by a communication error made by iGoDental's billing department. As if…read morethe billing issue itself was not frustrating enough, I was then left feeling like I was practically shown the door when I expressed my concerns. In February 2026, I went to iGoDental for a dental cleaning and a consultation for veneers on a couple of teeth. Upon checking out, I was provided with a quote listing my patient responsibility as 2453.10 with 2000 expected to be covered by my insurance. I paid the 2453.10 in full and was extremely excited to finally perfect my smile after recently completing Invisalign Dr Hanna Choi performed my veneers, and I genuinely liked her and her work. She was kind, warm, and did beautiful work. I was so happy with my smile that I even recommended iGoDental to others based on my experience with her. Unfortunately, my experience with the billing department has completely changed my perception of the clinic. A couple of months later, I received a text stating that I had an outstanding balance of approximately $1,400. I was obviously taken aback, especially because I had already paid the amount I was told was my responsibility in full.I called the clinic and eventually spoke with the manager, who I was told is one of the new managers. The manager explained that my insurance had denied the claim and that I was now responsible for the remaining balance. I explained that I had never been made aware that an insurance denial was even a possibility. Had I known, I absolutely would not have paid the full amount that day without first obtaining the billing codes and contacting UnitedHealthcare myself to verify coverage. The manager apologized that I had not been made aware and explained that she was "a new manager" and that there were "a lot of new front desk members who are new and working on their wording." I understand that employees can be new and mistakes happen. However, I relied on the information provided by the office when deciding to proceed with treatment. The manager then explained that the consent I signed "clearly states" that I understood the amount was an estimate and that I would be responsible for any remaining balance in the event of an insurance denial. I reviewed the consent myself. The composite resin consent states regarding insurance: "Insurance: Some plans only cover the cost of amalgam, so the patient may pay more. The material used will be properly documented." I would genuinely like to know how that clearly communicates to a patient that their insurance could deny the claim altogether and leave them responsible a huge bill. The quote I was provided also did not clearly explain that I could potentially be responsible for a significant additional balance if insurance denied the claim. It is incredibly disheartening to feel financially responsible for a lack of communication from the billing team. If there was a possibility that my insurance would deny the claim, I believe that should have been clearly communicated before I paid thousands of dollars--not months later when I was suddenly presented with a large bill. What was perhaps most disappointing was how the situation was handled afterward. I explained that I would have happily continued as a patient for many years for routine visits, including throughout the five-year warranty period for my veneers. I live only about five minutes from the clinic, genuinely liked the Dr and had every intention of continuing my care there. However, the manager told me I could have my cleanings done elsewhere and simply come back to iGoDental if I needed my veneers repaired, as long as I provided documentation that I was maintaining routine cleanings. Instead of feeling that the practice wanted to resolve the situation and maintain what could have been a long-term patient relationship, I felt as though I was essentially being shown the door. It's a shame because I really liked the Dr's work and appreciated that iGoDental is privately owned. I was prepared to be a long-term patient, but this experience has unfortunately changed my perception of the practice. If you choose to receive treatment here, my advice is simple: get everything in writing, verify your coverage with your insurance yourself, and don't assume that the quote you're given is necessarily what you will ultimately owe.

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    Alameda Dental Care - Jason B. Nelson, DDS

    Alameda Dental Care

    2.9(54 reviews)
    1.1 mi

    Sheree and the office staff here are exceptional. The efficiency is top notch. I've never been the…read morebiggest fan of going to the dentist for teeth cleanings, but Rachel is the best dental hygienist in the business. She makes the whole experience seamless and easy. Just like in school when that one teacher makes all the difference; same when your dental hygienist makes the whole process easy and keeps you coming back.

    I have never felt so humiliated, dismissed, and disrespected in a healthcare setting…read more After a recent dental procedure, I experienced significant pain and attempted to contact the office for assistance. My calls were repeatedly disconnected, leaving me unable to get answers regarding a procedure that had been performed only days earlier. Because I was in pain and could not get a response over the phone, I went to the office in person seeking help. What happened next was shocking. Instead of addressing my concerns, I was met with a hostile and condescending attitude. Chelsea repeatedly spoke to me in a manner that I found dismissive and disrespectful. During the interaction, she laughed while I was attempting to explain my concerns and the pain I was experiencing, which only added to my frustration and distress. Rather than helping resolve the issue, I was threatened with police involvement. I witnessed staff discussing and initiating a call to law enforcement in front of me while I was there trying to get assistance regarding my dental treatment. As a patient who had been coming to this office for nearly two years, being treated this way was both shocking and deeply upsetting. The most disturbing part of the experience occurred when Dr. Nelson became involved. Instead of listening to my concerns about the procedure and the pain I was experiencing, he came out visibly angry and told me that I had approximately ten seconds to show him what was wrong or I would be escorted out. I was there seeking help for a treatment concern, yet I was treated as though I were a problem to be removed rather than a patient in need of care. I came to the office because I was in pain and felt I had exhausted every other avenue of communication. At no point did I expect to be laughed at, threatened with police involvement, or given an ultimatum while trying to discuss a dental issue. This experience left me feeling intimidated, unheard, and completely unsupported. Patients deserve professionalism, respect, and the opportunity to discuss concerns about their treatment without fear of being mocked, threatened, or dismissed. Based on my experience, I would strongly encourage anyone considering treatment here to carefully research all available options before making a decision. I regret the thousands of dollars I have spent at this embarrassment of a "clinic", and the fact that 95% of his work either had to be redone over 3 times now or has gotten worse than it initially was speaks volumes.

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    Ross Dental Center - generaldentistry - Updated October 2026

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