I went in today for a routine acrylic fill and was extremely unhappy with the results. An older…read morelady filed the old acrylic off and she wasn't paying attention and almost filed a hole through to my nail bed. After, a different lady ended up doing the rest of the service and did an awful job filing as well. My nails are not straight, point in several different directions, are all different lengths, and my cuticles are bloody and raw. When I (politely!) asked if there was a possibility of a discount for the damaged nail at the end of the appointment, I was told to talk to who I believe was the owner or supervisor, I showed her the picture of the nail I was referring to (just solid color, stiletto shaped-- nothing fancy!) and she showed it to another customer who rudely and unwelcomly decided to comment on the situation. I walked out with no discount or offer to at least fix the horrendous nail job they provided. Highly do not recommend their services and they are rushed and unprofessional.

Never see Helen. Went there to get a pedicure with my…read moresisters for vacation. I've had an ingrown toenail that hadn't given me any issues so I told Helen not to mess with it. She INSISTED on PULLING out a hangnail in my big toe. When I say insisted, I told her repeatedly to stop and leave it alone just paint my toenail because it hurt and she was hurting me. She did it anyway... Long story short, it bled and became swollen and extremely irritated. I cleaned it, soaked it, but it's still so irritated I think I have to go to the doctor to get it looked at.

Yesterday was my very first time getting my nails done at a salon, so I was really nervous but the…read morelady there made me feel welcome and was very good at having conversation while also focusing on her work. I received exactly what I had asked for and it was even cheaper than what I thought! (It was $65) I do recommend going here!

Such an amazing outcome and service! Annie did an amazing job on my nails, and she took her time to…read moremake sure they were perfect! I've never been here before, but I'll most definitely be back. Found them on Google looking for nail places in the area, and they seemed to be the best. I will say she definitely proved that!!

Nicole and Anthony are the best nail artists in the Butler area. I'm usually there every 2 weeks…read morefor a fill on my nails and I've never had a bad experience. With it only being the two of them there may be short waits sometimes if you walk in without an appointment, which I tend to do often, sorry guys! Which is totally understandable. They're pricing is very similar to all of the other places in the area. The building itself has ample parking and inside is always very pleasant and relaxing. Keep up the good work :)

Nichole double booked. She confirmed with me three times the day before that the appointment was…read morefor 3:00. She says to me, your appointment was for 2:30. She refused me. I would have been perfectly fine waiting if she would have been professional and said she over booked herself. This place is extremely unprofessional.

Can't thank owner/operator Sara D. enough for her expertise and professionalism in providing hair…read moreand makeup for my daughter's bridal party. Sara's time and direction in a pre-wedding consult with my daughter and her ability to travel to the hotel on wedding day to provide hair and makeup services was key in keeping the bride calm and confident! The entire bridal party looked absolutely beautiful. I would highly recommend Sara and her team!

From the owner: Full service salon. Specializing in on location hair and make-up services for special events such…read moreas wedding ,prom ,homecoming, photo shoots, etc.

Went to this salon for many years and always was satisfied. On a scheduled appt via text &…read moreconfirmed via text, I walk in & my tech(Kim) says you Don't have an appt which I had the text on my phone. She dismissed me & just walked away. Very poor customer service. I'm a 75 yr old who has spent a lot of money here over the last several years Never went back

Always love my nails so much, very nice people, always works with me around my work changing…read moreschedule!

I don't usually bother with reviews, good or bad. This experience was so bad that I have to share…read more I made an appointment for my now - wife to have a simple updo on the morning of our wedding, June 15. While I was waiting at the church, she texted me saying that the stylist had admitted that she did not know what she was doing, and had already reached out for help to two other stylists. The result was that my love arrived for our special day stressed, upset, and lacking the confidence boost we had hoped this simple styling would bring her to begin her most important day. Nobody at the salon offered her any apology or offer of discount, etc. I emailed the salon management with the story and received no reply, so that is why I am sharing it here as my only, feeble recourse.

Marisa did a great job on the color and cut of my hair. She was so sweet and consulted with her…read morecolleagues to see what work best with my hair. It was a great experience and would drive from pittsburgh to butler to get my hair done there again!! it was a fun and easy place to be even during a pandemic.

I've been going here forever. I love Aimee and Donald. Professional, talented, very clean, and…read moreupscale. I love the vibe!!

My 2 daughters were in a wedding and we brought them to reflections to get their hair done. They…read morewere beautiful. Diane took such good care of both of them, the cuts were fantastic and my wife was thrilled. The staff there is great. I highly recommend going there.

It was so nice to have someone speak English i had Olivia and she was really good at painting my…read morenails and did not rush Like other nail salons and it affordable I'm going back there again

This is a great hair salon!Everyone is friendly and make your feel comfortable. Thanks Sarah I love…read moremy hair!

Tony is the BEST! So is Lusy and Michael I left another nail salon for this place because they're…read moresuper affordable and do fantastic work! I was loyal to my last salon, until I found out that it isn't normal to pay $80 for a gel fill! This salon is great and always has time with no wait for walk ins!

Awful experience tech cut my skin and had to ask her to clean it off . Made we wait 25 minutes to…read moresoak nails while she took someone else . She then rushed and was very rough with my nails was not happy at all!

Not good at all! I was in about three weeks ago! I asked the hairstylist for blonde highlights to…read morebrighten me up and instead she made my hair darker! I was extremely disappointed how it turned out - she didn't even check on my hair while it was processing - she was to busy cutting her friend's hair! The receptionist washed my hair and toned it and I wasn't pleased with that either - I'm paying for the trained hairstylist to do my hair not the receptionist!!

As a fairly new customer, I have been very please with the cuts that I have had at Shear Heaven…read more Lyndsey does a great job; giving me a cut that is stylish and easy to blow dry at home. She always asks how I want it cut and is pleasant and professional.