I was hesitant about finding a mechanic who was honest and efficient. Zach's seems to be both. So…read morefar so good.

I have been a certified auto mechanic. But there are always things which I choose not to do on my…read moreown vehicles. I needed to get a rear main seal done on a Chevy Silverado truck. Additionally it had other gaskets and lines that needed replacement that I had no interest in doing personally. After a deep dive into reviews The only One that showed extreme positive reactions was Zach's. After having the work done I can honestly say without hesitation that I have never been to a better shop, been treated respectfully, fair pricing, honesty, communication, knowledge and skill, and fully standing by their work Zach's is the best period.

They rebuilt my Honda automatic transmission last year. Very professional and courteous, but they…read more"improved" the OE unit with various modifications to "upgrade" the Honda design. One of the modifications was the installation of an external oil cooler, which is always a good idea, but I think they also installed what hot-rodders call a "shift kit". I wish they hadn't done this. It shifts very hard, particularly 2-3 and 3-4. I'll bet that this thing lasts the 25k warranty, but my motor mounts and CV joints probably won't :( If you use this shop, ask about the pros and cons of any potential modifications they will be performing.

My 20 year old daughter had a horrible experience at this shop. She said he was rude when she made…read morethe appt - our first red flag! We should have known better than to bring it to this shop. She wanted to know why the car was making a terrible sound. She dropped it off the night before and didn't hear a word from him until it was time to pick up. Upon arriving, David said "I can't do anything, take it to a dealer and it's $140 because we hooked it up to a scanner" - He never called to ask if this was okay and explain to this NOVICE customer if she was willing and able to pay $140 for the evaluation. He also made her wait in the lobby for 25 minutes prior to giving her the fabulous news! Incredibly disappointing! We will never be back and will share our experience far and wide! :( No wonder why women are afraid to take their cars to mechanics!

Thorough, knowledgeable and thoughtful service is hard to come by, especially when it comes to…read morecars. Before I meet Phil, I had been to big retail chains (that broke items under my hood) and smaller mechanics (who couldn't identify or fix my car issues) in the Rockville/Bethesda area. Not only were these mechanics not able to fix my car's problems, but the labor charges were beyond exorbitant... oftentimes more than triple the cost of parts. Then Phil comes along, willing to go out of his way to meet me near my home to give my car a free transmission and engine check - absolutely amazing! How many mechanics, who don't already know you would do that? After test-driving my car, Phil was able to give me his differential diagnosis of my car's issue and refer me to the amazing person who was able to fix it at a reasonable price. I'm so lucky that I found Phil when I did. Consider yourself in honest and extremely capable hands if you go to Phil - he has gained a lifelong customer :)

From the owner: Transmission, Differential and Transfer Case Repair. Transmissions are our passion, from simple…read morerepairs to building an off road vehicle of your dreams... We love what we do! Let us show you.

I had a pleasant experience getting an alignment done on my 5 series bmw. They finished quickly and…read moreprice was reasonable. They did up charge me for a specialty alignment and were unable to provide me a spec sheet so I Couldnt even see what was done. I will use them again in The future but might specify my wants before they start the work.

I want to love Ken's. But my experiences are like dealing with a schizophrenic. On one day they…read moreare beyond excellent and cannot do enough to satisfy the customer. And to boot, they do work that no one else would touch. For me, that included a complete rebuild of my 2006 transmission in 2024 in their shop. Yes it was costly but it was not a remanufactured tranny and extended the life of my car. If the engine goes, I'll likely return for an engine rebuild rather than a remanufactured engine. On another day, some basic work that should be simple and easy they seem capable of completely missing the mark. Couple this with their reliance on Metro Motor.com and their BG maintenance recommendations and you have what feels like a very hard sell to get your money. The BG recommendations are like a laundry list of what you MIGHT do to your auto if you had unlimited funds and just wanted to spend freely. There seems to be no rnyme or reason to the recommendations either in milage or elapased time. Don't get me wrong. I don't mind paying premiusm prices (which Ken's is) for premium work. That's the issue. I feel like it's sometimes worth it and other times not. I've reached the consclusion that they will get my more difficult jobs but routine maintenance will be handled elsewhere. I wonder if over time they have changed ownership or have new sales incentives in place. It's a shame. I really want them to be like The Car Talk guys from Boston and only do what's right.

Terrific friendly service. Far more than just transmission repair. Will go back next time I need…read moreservice on my vehicle.

The Team at Fredrick MD AAMCO is always professional and great to work with. I had my tranny…read morerebuild a few months ago, and last week the flywheel failed and cracked. This seems to be a common issue in my car, AAMCO found the problem and is correcting it now. The biggest issue was cost, with the Covid19 outbreak my hours are cut way back, this was taken into account with them. The team really came thru for me. Cause like most of us, if are cars don't function well we don't work. I am grateful to this team and will never forget what they did for me.

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable…read moreprices. No upselling. Great crew working here.

I have come here twice for work on my Honda Accord and I would not go anywhere else. I trust these…read morepeople and I know the work is going to be done professionally and honestly.

I've tried to get in contact with them for over a month now, no one even picks up the phone for me…read more They were supposed to reach out to my warranty service to work on my car and I just found out they never did and I've been waiting around for nothing. Poor customer service and super upsetting.

You could be honest that you're not able to work on a person's vehicle at the agreed time. You…read moreshould be able to inform that person when they could have an appointment. don't make promises you can't keep as in taking the key to my car, telling me you'll come to my house and pick up my car and perform the work. Then the next day, when said person calls and you say you can't talk to them because you have three people on hold already, but you'll call them back. Call them back. I just called them requesting an appointment for when I could bring my vehicle in. The response was I don't know. I am really sorry about this. I've always been pleased with the work that was performed on my vehicles. I can't believe how I've been treated Reliable customers don't count, just treated like crap. I failed to mention that they never came and picked up my car like they said they would. And yes, I'm surprised too that I have to make a review like this. I have always been pleased with the customer service and the work they perform. It would be a sad thing to see this business fail.

Honest and reasonable prices…read more More details to post review.

Sure are real quick to answer the phone call just to leave a potential customers on hold and after…read morebeing there on hold for 22mins just hang up. Good job Eby.