After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.

Always a positive experience. A thoughtful call, estimate , thorough job done. It's a way better…read morealternative to the dealership.

Top notch crew here at Carriage House. They have been servicing our families vehicles for years…read more Very well versed and capable of top of the line service. For the repairs they are not able to do they are upfront and will advise of such!

I like that they showed me all the inspection forms that show what needs to be fixed. It's good to…read moreknow

4.5 stars. I was from out-of-town and my car broke down late Friday evening due to a broken…read morestarter. Being social-savvy, I surveyed Yelp reviews and picked Churchill Auto based on the reviews, distance, and Saturday hours. I had my car towed to Churchill that night by an independent towing co. (Ugh! $100 for 0.15 miles!) not related to Churchill. Laurel, Churchill's office manager/service coordinator, was a good communicator and pleasure to deal with. I was glad that they could fix my car quickly on Saturday. Extra points for customer service, quick turnaround, and free 12 month roadside assistance. The only downside is the part seemed expensive -marked up a higher than I was expecting. I was charged $250 for a part that cost $145 (72% markup) when the industry average is 35% markup. Aside from that, it was a good experience for this out-of-towner.

My family has been going to Clarksburg auto services a few years now. The husband and wife team are…read morehardworking and efficient. They have been clear with communication and prices. Service turn around has been quick. I will drive extra miles to come here for all of my auto services.

Stopped for an emergency car issue here and we were treated very well indeed by the Kim family…read more They are fair and friendly and professional. Happy to recommend this family business!

JR and That Auto continue to set the standard for exceptional service. They diagnosed and repaired…read moremy Jeep Wrangler quickly, provided clear and timely updates, and stayed on top of every detail throughout the process. I trust their team to do what's right and to get vehicles safely back on the road. If you're looking for top‑quality work at a fair price, That Auto is the place to go!

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable…read moreprices. No upselling. Great crew working here.

I have been taking my vehicles to them for the last 3 years. Excellent communication. Accurate…read moreestimates. Good Honest and friendly people. If you have to leave a message they get back to you quickly. I would give 6 stars.

used to be great with great pricing and just old school honest. now, not so much and they always…read morefind something that requires another fee. not my shop anymore

First, I need to apologize for not submitting this review back when I had the service done in…read moreNovember 2024 - life got in the way. Second, please believe me when I say that these guys are SUPERSTARS! Not only did Jack find me a great deal on tires (one with a rebate!), but he and his sons addressed several issues (ones that I already knew existed) that needed serious attention. To say that they went above and WAAAAAY beyond to make sure my car was fixed that day is so far understated...they even stayed late to fix these issues! There were parts they did not have in stock and Jack sent one of his sons out several times to different locations to pick up parts needed. I mean, the time, effort, and care they gave my car was amazing! Jack apologized a couple of times that it was taking longer than expected, but they were short-staffed - basically, it was just him and one son doing the mechanics, while the other son was running around town to get parts, but what a team. And, the best part, my car...my 15 year old Corolla, ran like new! She had so much pep and ran smoother than she has in years! Thank you Jack and sons! You guys are worth your weight in giant gold bullion and all five stars!

We contacted Damascus Automotive Service to inquire about installing four tires onto four rims…read more They quoted $30 per tire. We dropped off the tires and rims, and the following day, they confirmed everything was ready for pickup. We paid $120 and asked if everything was properly installed--they assured us it was. After bringing the tires and rims home and installing them on our truck, we noticed within a couple of days that both front tires had deflated to 10 psi and both rear tires to 20 psi. We inflated all four to 35 psi and sprayed soap around the tire edges to check for leaks. One tire bubbled around the rim, and the other three showed leaks around the valve stems. We contacted one of the shop owner's family members, who told us the shop should fix the issue since it should've been caught before releasing the tires. My son called the shop and asked when we could bring the truck in for repair. They said they would charge $100 to remove the tires from the truck, citing their weight. However, they offered to fix the issue for free if we brought in just the tires. Shortly after that, they told my son it would be $100 to replace the valve stems. That's unreasonable--valve stems cost under $10 total. We already paid $120 for the installation, and most reputable shops check for leaks and include valve stem replacement as part of the tire mounting service. This experience was extremely disappointing. I plan to contact the Consumer Financial Protection Bureau (CFPB) and other consumer protection services to file a formal complaint. This behavior feels fraudulent and deceptive. Consumers should be very cautious when dealing with this shop.

We've tried larger shops, dealerships, etc. and it's been a mixed bag. Pete has consistently been…read morethere when we needed something, and often has a fix that's less expensive and simpler than other shops--and the problem stays fixed after he's worked on your car. One time it was a headlamp that needed replacing but another shop insisted the whole light housing needed to be replaced. Big difference in the repair cost!