JR and That Auto continue to set the standard for exceptional service. They diagnosed and repaired my Jeep Wrangler quickly, provided clear and timely updates, and stayed on top of every detail throughout the process. I trust their team to do what's right and to get vehicles safely back on the road. If you're looking for top‑quality work at a fair price, That Auto is the place to go! read more

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable prices. No upselling. Great crew working here. read more

That Auto Shop - Auto Repair Near Me - Frederick, Maryland

I have come here twice for work on my Honda Accord and I would not go anywhere else. I trust these people and I know the work is going to be done professionally and honestly. read more

Incredible service, fair pricing. These guys don't have the best communication because the manager runs the desk and works in the shop-- but he sure does work nonstop and takes great pleasure in providing solid service. I believe gets things done as quick as possible. I hope they are able to have someone at the desk to make things more seemless and to keep customers more informed through the course of the repair, but I like everything else I see. read more

These guys were great. I was traveling from Virginia to New York and hit a deer on the freeway. While waiting for a tow truck i started calling places to get my radiator replaced. The deer damaged it. I called several places and was told 2 weeks before they could get to it. I contacted JR and told him what was going on. And that I had to get to New York to sign loan documents. Turns out I was about 10 miles away. He had me add water to it and drive it to his shop. By the time I got there he had ordered a new radiator. It was delivered and David installed it within about 3 hours. I couldn't ask for better service. I highly recommend these guys. read more

That Auto Shop - Damaged radiator - Auto Repair Near Me - Frederick, Maryland

Incredibly nice people! Offered multiple options and helped me quickly. Would 10/10 recommend being serviced here!

I needed a new radiator. THAT AUTO did a great job for a fair price. JR helped me understand the extent of the work that my car needed, and made recommendations as to the best options. All-in-all, a good experience. Also Consumer Reports (on-line under Car Repairs) shows THAT AUTO SHOP to be a RepairPay Certified repair shop. Robert R Frederick read more

Great guy to work with Price was close to competitors but service was amazing Took my benz there will go for mustang as well Thanks for great service read more

Excellent service. JR is very responsive, provides excellent service, and is very efficient. I will use them in the future

My compressor locked up and destroyed my entire AC system on my BMW! I had a very important meeting go to in the next couple of days!!!! Driving to DC in this heat with no AC would have been terrible! Serkan and his team set me up with an appointment and replaced my failed compressor, condenser, dryer, cleaned out my lines, tested and recharged my system in a matter of hours! The AC is running cold now! Very happy with the wualiservice and reasonable price! read more

That Auto Shop - Auto Repair Near Me - Frederick, Maryland

Manager JR and the That Auto crew are always helpful and friendly. I have taken multiple vehicles to them for many different repairs over a span of several years and they have handled all the work, with rapid turnaround every time. That Auto is not a big shop but it is a well-run, super-competent operation. Highly recommended. read more

I've been looking for a reliable shop in Frederick for awhile and I found it! I went in because my car would not come on to find out jiffy lube didn't fill up my oil all the way. The manager explained everything and was honest. read more

This shop is the best in Frederick MD. DONT trust anybody else but JR at THAT AUTO SHOP! They take care of me every time. When I come in they are kind and knowledgeable of everything. Even when I think I know what the problem is, they make sure to find the ACTUAL problem, even it it means a cheaper bill. These guys deserve all of Frederick's business, honesty, trustworthy, and genuine guys. When you go Just ask for JR! And you won't be disappointed. read more

These guys helped me out in a pinch... changed the thermostat in my Jeep the same day I called, and at an extremely fair price! It's tough to find an auto mechanic to trust but this shop is the real deal. read more

It has been a long time since I had an auto shop I could trust! The staff is very friendly, knowledgeable, honest, and do all they can to explain the work that your vehicle needs done. I love the inspection they to that provides pictures if what is broken or needs repair. I will definitely be using this shop for all my car care needs. read more

Was extremely pleased with the professional staff and the way they handled a very complex brake related problem on my Prius. They didn't stop at what the computer said, they dug deeper, saving me a lot of money and actually fixing the problem. Strongly recommend them for big and small projects. read more

My first visit. Read excellent reviews. Called them, and was not in a rush. He quoted a favorable price right away. I went for a simple oil change for apparently not so simple car (BMW). He explained everything. With no dipstick, they even had to drive it for 5 miles just to get the final top-up with the oil done. Explained everything very thoroughly. It is Not a small matter to find a mechanic that you can trust. He did extra research on another matter as well. He will work for your loyalty. The shop is really easy to find, right at Frederick airport. My GPS got me close, to an abandoned farm driveway some distane further, so that's why I am citing the location. I can't recall a better experience at a repair shop! Independently owned by really likeable young men that really seem to love what they do. I will definitely will go back. read more

1st time to shop. Professional and friendly on phone and in person. Listened to my concerns. Thorough in their review. Rec'd documents via email and they take pictures of issues/concerns and attach. So cool! Oil change was 45 minutes as they stated. Will use again. Booked my other vehicle for service also. read more

Most honest, reliable people and very fair prices to boot. Best auto shop I have ever come across. Period.

Best auto shop ever! If you are looking for a place to take your car for honest service with a smile, this is it! The mechanics here are men of integrity. They will take care of your needs! read more

Love love love That Auto Shop! Honest, friendly and ALWAYS there to help! Plus they even called to remind me I needed an oil change which is so appreciated when you have three under three at home and things often slip your mind. Wonderful guys and so happy they are my car guys!! read more

I started using That Auto Shop the day my car broke down in a four way intersection. After sitting for what seemed like hours and watching car after car go around me I got my phone out to call a tow truck and my usual repair shop. As I am waiting a gentleman approaches and asks if I need help. There was no easy place to push the car out of the way. It was going to have to be pushed through the intersection. Scott did this with no help from anyone and expected nothing in return. Once the car was through the intersection Scott tells me he works at That Auto Shop. I thank him and he goes on his way. When the tow truck driver gets there I couldn't remember the name of the shop, but had decided they should get my business. Luckily the tow truck driver knew exactly who I was describing. My car was towed there and it was returned to me completely repaired in less than 24 hours. Scott and Dave have taken great care of me since that day. My car has been there quite a few times over the past couple years and each time I receive the best customer service I have ever received. They explain everything that is going on and show me what needs work immediately and what can wait. When your car is 14 years old with 195,000 miles it's good information to have. They have been kind enough to let me use the loaners when needed at no extra cost and if not available they have driven me to and from work or the shop when one becomes available. I can not say enough good things about That Auto Place, Scott and Dave. They have a customer for life. read more

I have been a customer of JR's for more than a year. I took my forester in with a mechanic friend's guidance. JR gave us a discount and I left a 5 star review. A year later in April, I came back to replace my master cylinder. My car had almost 300,000 miles and I was looking for a new one. I noticed a green forester chassis on the property and asked about it. JR said I could have it, that it only 69,000 miles on it. Awesome! JR said he could get a new engine from Japan and convert it, he'd call me when he got the engine. Two weeks later I check in. JR said he hadn't looked yet and he'd call me in a few days. Days go by and he doesn't call so I call him. He said his mechanic had Covid and he was short staffed. June rolls around. I call again- how's your mechanic? He was back and JR said he looked into buying the engine from Japan and needed a part to convert it. A week or so goes by so I call and he says he can't find the part. I asked about a different engine. He said he'd look into it. I had a few repairs done by JR to keep my deteriorating car on the road. Still nothing about an engine and it's well into June. By July, I am upset and told him that I couldn't afford to wait for him and that I was going to tow the car off the property. He said he wouldn't allow it, I either have to pay the storage fees for more than 6 months or get the work done by them. Two days later he calls me (omg! He actually called me!) found an engine with 86,000 miles in NY that arrived the following week, but his mechanic took a vacation and he was short staffed again. My engine overheats, JR said my coolant was low and sent me on my way. It overheated again the next day and my neighbor looked at it. "Your head gaskets are blown". I called JR and told him and he laughed and said "that sucks" and he couldn't schedule me for at least three more weeks. I started crying and begged him to put me on the schedule sooner. He said "it may be more than three weeks", that he wanted to do a quality job and I shouldn't rush him and that his boss has no sympathy because they're already giving me a deal on the car. I finally got my engine installed in the last week of July. The grand total was $2,800. After inspection, the wheels shook. After the second inspection he said that the transmission needed replaced. I didn't bother to argue it had sat 3 months in the time I have been working w them. He said he'd have to take the trans out of my old car if I wanted it done, he didn't have time to source one and he "already spent too much time on this car". After 3 grand (not including what I spent in the white one), being so patient with them, they are now treating me like a nuisance. It was out of my budget, but JR found time to take the trans from my car (which was now on his property), install it, told me that the wiring didn't line up, found time this same day to call a junk yard, have the junk transmission delivered and installed all the same day. Honestly. It's now ready and waiting for me to pay an additional $1,500. I picked it up Sept 4th. JR wasn't there. His mechanic took my cash, printed a receipt that said I still owed $1,500. I made him print a second that said I paid. They jumped the car and I left. On the ride home the battery light comes on. My neighbor has a tool to measure the voltage and it was only charging at 11.3. I called JR and asked why he didn't change the battery and he said "you didn't pay for a battery". After $4,500 he couldn't be bothered to tack it onto my already enormous Subaru bill. Not only that but the battery in my white car is good and he had time to change my trans twice but not the battery? I didn't want to go back. I figured I'd just pay for a new battery when I got my next check. In two weeks the car overheated! I had it towed to a different shop and they said oil and coolant were mixing together. I told them it was installed 2 weeks ago and they wrote a document for the warranty. I know it may also be that it was installed improperly, especially since they didn't change the battery, maybe they didn't bother changing any of the seals either. I can't afford to find out right now. I called obviously and JR said the warranty for the engine was only good 30 days after purchase implying that I was out of luck. My neighbor explained that it was likely he'll determine that the engine was bad and charge me for a second round of labor. JR told me this engine had 86,000 miles and the other shop estimated 150,000. I looked at my receipts, he charged me for R and I, he said he would only charge me for install because there was no engine to remove, the date says 6/30 on my receipt that I received on 9/4, i was charged a card processing fee, even though I paid cash, and when I came in person to the shop none of the employees wore masks. Wouldn't they want to be careful after an employee got Covid? Did his mechanic ever have Covid? After all of this I believe these men are ALL Con Artists. Don't trust them. read more

Very friendly, polite service and very thorough. I was very pleased with how they treated me and my car, and I loved that they followed up after a week to check on the quality of their work. I'd go back. read more

The guys at That Auto Shop are very knowledgeable and helpful. Each time I have been there I have been given an overview of the issue or potential issue and then given different options to find a solution. I have never felt pressured into a purchase and I always leave feeling as if my money was well spent. read more

Excellent service. Had a flat driving on I70 and found this shop through Yelp based on current reviews and they did not disappoint! They came out , checked out our tire immediately and repaired it. Very friendly and professional service. Highly Recommend this shop read more

This place is great. I had a ABS light on and they check the reading at no cost. They then gave me a couple of options for service. They kept in touch with me through out the day. When I decided what was best for me they got it done that day. They were super fast and professional. read more