I tried Lou's pizza for the first time as I've heard great things about this place. I ordered the…read morehot honey pizza along with the classic Lou's. The flavours were good. The hot honey added a satisfying sweet and spicy ratio that worked well with the savoury and rich flavours of the pizza. The Lou's classic was also delicious. Everyone enjoyed it. There wasn't much of a cheese pull as I had expected though. The wait time was pretty long even when I had placed an order ahead of time. Hopefully this location will work on the speed and efficiency of the service.

I tried Lou's pizza again but this time ordering the hot honey pizza along with the classic Lou's…read more The flavours were still good with the hot honey adding a nice sweet-heat contrast that worked well with the rich, deep dish crust and the classic was consistent as always. The biggest issue was the wait. It took quite a long time for the food to come out even with ordering ahead. That made the experience feel a bit dragged out and took away from the overall enjoyment of the meal.

I had a great time at 69 Prime! I sat at the bar and received excellent service. The bartender was…read morefriendly, attentive, and helpful, especially when recommending entrées. My gin cocktail was fresh, boozy, and so good--I love a well-made gin cocktail! I also ordered the lobster fettuccine and butter cake, and both were absolutely delicious. I'll definitely be back!

My husband and I dined here on Sunday evening, and unfortunately, we left feeling disappointed…read more As someone who has worked in the service industry, I understand that serving tables can be demanding. I also understand that servers sometimes make assumptions about guests. However, every customer deserves the same level of attention and service, regardless of what a server thinks the tip may be. According to the receipt provided by the manager, I believe our server's name was Jaden. Unfortunately, she never introduced herself and only checked on our table once throughout the meal. Most of the service we received actually came from the manager on duty. I found myself repeatedly getting up to ask for things until I finally asked Jaden, if she was our server. I hoped that would prompt a little more attention to our table, but it didn't. Instead, she remained focused on another table that had arrived before us and was still there after we left. I watched her check on them four or five times while our table was largely ignored. Whether intentionally or not, it certainly felt as though she had decided our table wasn't worth her time. If that was her assumption, then in this particular case she was correct about one thing: my husband and I will not tip for bad service. I have no problem rewarding excellent service, but I also believe tips should reflect the quality of the experience provided. Rather than leaving money for poor service, I chose to give the cash I had to the busboys, who were attentive and helpful throughout the evening. The reason I'm sharing this review is because I don't want one bad experience to overshadow what has otherwise been a good restaurant. I've dined here several times before, live nearby, and have always enjoyed my visits. That's why this experience stood out so much. I'm willing to give the restaurant another chance because I know the level of service they're capable of providing. My hope is that when I return, every guest will receive the same level of attention and hospitality, regardless of assumptions about who they are or what they may tip. Great service should be consistent, and that's what keeps customers coming back. One final thought: tipping culture only works when both sides do their part. GUESTS should recognize and reward good service, and SERVERS should provide quality service to every table. When assumptions are made on either side, EVERYONE loses.

Went to the restaurant on a Friday immediately after work. It was rather light with diners…read more However, staff was slightly scrambled, albeit very attentive. Since I was solo, I sat at the bar. I wanted to start with spinach artichoke dip. There was none. So, I ordered carrot and black bean tacos. The tacos were a good backup. Those who lean towards vegetarian would like them. I must say that I was expecting some heat from the jalapeños. For my main dish, I had the shrimp and grits. It took a few swallows before the flavor kicked in. The sauce was tasty, but was maybe a notch above mildly seasoned. I have a feeling that the tomatoes in the recipe added a little acidity. With the addition of spinach, this dish landed in gourmet territory. From what I gather, the restaurant has been under new management for a few years. It feels like they are working out kinks. I will give them a few months before I try them again.

Honestly, speaking, I wish I had better things to say however, I have to be honest. My reservation…read morewas at four. The doors were locked until 415 and that was because I called. I'm not really gonna talk about the ambience, because for me it wasn't there, but that is not the basis of my scoring. The old-fashioned made by our waiter was good, excellent, perfect. We wanted a margarita, but they let us know that they did not have the materials needed to make it. They also did not have the ingredients to make a few starters and entrées on the menu so their limited menu became even more limited. The food, we ordered crabcakes, and a colossal honey glazed shrimp. The crabcakes came out and they were flat, they looked like what was supposed to be one crabcake broken into three. The shrimp came out and instead of having colossal shrimp we had small shrimp, maybe even baby shrimp. We addressed the concern with the shrimp and they said they're not going to charge us for it. With our pasta came a side salad, the salad and the salad dressing, which was a lemon vinaigrette, was good. When we received the pasta, there was only four pieces of sausage, the chicken was unseasoned and the sauce was cheese sauce with hot sauce added, no other seasoning. Nothing about the pasta was Nola.

I've stopped here several times for a bite. I have always received excellent customer service. I…read moredon't like the wait for food at a fast food establishment. The wait in line is usually short. I order the Supreme Pizza or one of their Pizza varieties. They all taste good. Manager Terry, ensures her staff actively gives excellent customer service. I enjoy the food and environment

Great beef sandwiches and salads and I enjoy coming to eat here i wish theirs one in Mattesonread more

Birthday gathering! No better place for a group celebration. From cozy booths to private rooms,…read morethey don't blink. They will take care of the group. The food is consistent and you will find your favorite somewhere on the menu. Everyone in our party of nine had a great meal and good fellowship. Aurelio's is all about family gatherings and personal diners having a good time with great food. Once I awhile we must make the pilgrimage to Homewood for pizza to the birthplace of great pizza.

5 stars for food 4 stars for paying the bill…read more This is such a cute location / looks like an old lodge. Lots of wood and such an interesting layout. When you arrive there is a large seating area to the left, includes lots of larger tables for bigger groups. Then if you wind your way into the main area, there are tables that face outward on the first floor, a middle section with seating and then a balcony area. Really interesting restaurant that was fun to walk around. Our server was great - we had a large party and orders were taken and we didn't wait too long for food to start arriving. On recommendation we ordered the stuffed pizza - which is like a calzone. Lots of cheese, toppings, great crust and delicious red sauce on top! Not quite a deep dish but oh so delicious. We also ordered the Caesar salad, which was shareable and the garlic sticks! Food was hot, fresh and I can't wait to go back for the pizza! Only downside was we had to pay by table and all the drinks ended up on my check, which added a few hundred dollars. Overall pizza was amazing and I'll be back!

Joe always makes a hell of a pizza I crave it The…read moreAlfredo is home made from scratch! The calamari was awesome

This dish was Amazing and completely delicious The food was…read morethe right temperature not too cold or hot The staff was amazing and very polite she received a great tip I recommend it was nice there and pretty comfortable

I came to this location with a group of friends, planning on having an enjoyable time. We were…read moreseated and got serviced by this young man, Cyd. Service was not meeting our expectations nor standards of what olive garden may expect from their employees. This young man didn't give us the hospitality and enjoyment ANY and EVERY customer should have. Don't recommend coming to this location.

Ended up here for a reunion on karaoke Friday night, just planning to have a few drinks, and we had…read morea blast. The atmosphere was fun enough that I ended up coming back for a date--and that's when I discovered the food is PHENOMENAL. We had the catfish with two sides and the grilled wings with their signature flavor. Everything was good, but those wings are what got me. I live about 30 minutes away and have already made the drive back twice during the day just to get them again. Great atmosphere, good drinks, good food, and clearly those wings have me in a chokehold. Definitely worth checking out.

My 1st time dining here the salmon mini burgers were great both fried and grilled, drinks ok but…read morepricy. Took away a star because the music is way to loud can't hear yourself talk or hold a conversation tell the management to turn the music volume down otherwise risk losing repeat customers!!! Thank You

One of the best giordano's I've eaten from the food is always fresh and their service is top tier I…read morewas worried about moving to the suburbs and moving so far from my previous favorite spot but matteson had far exceeded expectations and as far as customer service James is your guy he knows my order by heart all together a great store

Ordered 2 Tavern-style pizzas. One sausage and the other with pepperoni. Ordered them one day in…read moreadvance for a 6 pm delivery. I am a 5-minute ride from the restaurant. Got them 20 minutes late and they were not even remotely hot. The pizzas were warm. Had to heat them up. plate by plate in the microwave. This happened the last time I ordered delivery from them, one year ago. See prior review. All they offered was an apology, no discounty or free delivery, nothing. Just an apparently empty apology as their service did not change. Still poor delivery service. I gave them a second chance, never again. Other pizzerias deliver pizza hot. This Giordano's delivers them warm, repeatedly.

Ordered a pizza from them last night and the pizza was burnt and the cheese tasted old. I called…read moreafter eating one slice thinking it's not the whole pizza and it was. The undercarriage was burnt. The phone just rang and rang. Talked to the manager today and he just said oh well nothing we can do about it. Horrible establishment. DO NOT EAT HERE!!!!

I tried to order a pizza but could not understand the very heavy accent. I had to ask the guy to…read morerepeat himself for each sentence 3 or 4 times. Finally, I gave up. There are other pizzerias in the area. They need to put someone on the phones who can understand and speak basic English