This Walgreens location can improve on so many aspects. Their customer service is non existent…read more They will chit chat on the side when lines are forming at the register. Once you're ready to pay, they'll pretty much not even acknowledge you. Shelves are very messy most of the time making it so difficult to find what you are looking for. Please hire staff who cares more about the customer and the store.

I've been a customer of Walgreens for more then a decade, and yes SOMETIMES the store has issues,…read morethe problem could be fixed... Next... The pharmacy has always been there for me, ESPECIALLY having the Rx pharmacy manager by the name of Mrs. Angie Nguyen. When I call on the phone, she ALWAYS recognizes my voice, and will always prepare my meds in a timely manner. She knows her job with her professional experience and her knowledge that her highly skills and educational background from A to Z, where she's capable of catching ANY drug interaction that may occur from time to time. Angie has any question and every heath issue that you may always ask, where you'll always get an honest opinion only at her facility. Many times she caught some little issues between one medicine to another, and she was immediately alerted me, or NOTIFIED my doctor to switch from or to a different med. Thank you Angie!!!

Same as all the CVS's I have been to in 626…read more Down the street from the normal CVS I go to. Next door to Food 4 Less. They have propane exchange for $19.99. You can apply ExtraBucks savings to it to save some money!

Extremely frustrating experience with CVS Pharmacy. My prescription was transferred from one CVS to…read moreanother specifically because this location confirmed they had the medication in stock. They received the transfer around 2 PM, and only after I followed up again at 5 PM was I told that it would not be filled today because they were "backed up." If I had been informed of this at 2 PM, I could have looked for another pharmacy instead of wasting hours waiting while dealing with a painful medical flare. To make matters worse, the pharmacist told me to call other CVS pharmacies myself to check stock availability (which I would have, had it not been 5PM). The pharmacists at Lower Azusa usually look up stock for you in other CVS locations. Patients should not be expected to perform inventory checks on their own, especially when in pain and trying to access prescribed medication.

I used this pharmacy years ago and switched to a different one when my insurance changed. I came…read moreback to El Monte pharmacy at the near end of 2025. This pharmacy got a facelift and it's amazing. I love the pick up lady. She's the most friendly helpful lady ever. Everything is quick and easy. I've spoken to two pharmacists for consultation on a new medication and they were both super helpful and answered all questions and concerns. This is my new favorite pharmacy, I love getting my meds here.

These guys really care about the patients they went out their way to bring my meds I did not a car…read moreand drove to Monterey park to deliver my meds I needed because my glucose was out control . They very professional. Thank you El Monte Pharmacy

You can never go wrong coming here! They take care of you well in all aspects. Shoutout to the crew…read more(pharmacy technicians or pharmacist). Reasonable pricing for anything not covered through insurance. Been only coming to this location for 8 years even though I live in Ontario. That's how worth it is. Call when you have questions or need something. Staff super helpful and friendly.

Tôi là bịnh nhan của AllCare Phârmacy. Tôi rất thích AllCare pharmacy, những người làm việc ở đây…read morerất vui vẽ và tư tế.

I just want to share how much I appreciate CVS South El Monte!! The one on 1954 Durfee Ave!…read more The reason is I feel that the staff at this location is SUPER EFFICIENT!! I've had my prescriptions filled at other CVSs in the past, and I've ALWAYS had issues. Such as delay in refill (when told, "come back in an hour.") And they still don't have anything ready, making me wait 30 min -45 min!! Not here!! When they say it'll be ready within a certain time, it's ready!! I feel they go above and beyond!! I feel important to them!! I have faith in knowing they are knowledgeable and assertive!! I'm totally confident to say that these are the best group of pharmacy staff in the area!!

They're slow and do not have a line you can directly connect to. I have no idea what happened to my…read moreprescriptions. I wanted to talk to a pharmacist to get some answers and was told to leave a message. It has been several hours and I still have not gotten a call back yet. This is the last time I'll use them.

We've been waiting over a week for a response regarding critical medications, and still no one has…read morefollowed up. Today, someone finally answered our call -- a girl who spoke so quietly, she was impossible to hear even with the volume turned all the way up. When I asked her to repeat what she said, she just went silent and hung up. After that, every time we call, we're being redirected straight to voice mail. This kind of behavior is absolutely unprofessional and completely unacceptable -- especially when we are talking about people's health and potentially life-threatening delays.

Premier Pharmacy (which was acquired) was great. Polaris Specialty Pharmacy is awful…read more My issues started back in Nov. 2024 when I requested a refill and they denied it. Admittedly, this was a communication error between my doctor and I in regards to what my dose amount should have been. It was settled immediately and my doctor's office submitted a new "urgent" script to Polaris. In the following days, Polaris still denied my request for a refill, claiming they didn't receive anything from my doctor and I should contact them again. This claim was an apparent lie as my nurse practitioner called Polaris and confirmed they did receive my script but turned it down, and they couldn't give her a reason as to why (biggest red flag ever). When I finally did get a script delivered, it was the old WRONG one. Last month's prescriptions were never delivered and no representative ever responded to my attempted outreaches. My messages turned from blue to green and no longer say delivered (?) so maybe they blocked me. I ditched them today for another pharmacy. Overall: Communication was all over the place, they got scripts wrong, my doctor's office called them "sketchy" and you're better off using another provider.

We are forced to use this pharmacy as the facility where our family member lives is contracted with…read morethem. They charge different prices for meds and show duplicate fillings in a month. I have been trying to get this resolved for weeks with no call backs from anyone. Every time I call the person who handles the issue is not available and has no direct number. He is offsite and is always inaccessible. It's near impossible to get a manager or billing person on the phone because they happen to have left or have not arrived. Like I said we are forced to use them otherwise I would have moved the services elsewhere.

Worst Pharmacy ever. Very unhelpful staff and unethical business standards. This pharmacy takes…read moreadvantage of the credit provided to them as business and never pay back their dues. Board of Pharmacy should cancel their license for their treacherous business practise.

This CVS pharmacy is a hit or miss. Lines can get a little crazy. Employees are usually nice but…read morethey do mess up my prescription from time to time... I do like the text when ready & barcode pick up option but yeah they're all over the place. This is the closest one to me so I just come here out of connivence !

Do not come here for gift cards…read more I bought two $100 amazon gift cards and was scammed. The person at the register didn't check my gift cards. The people I gifted the cards to, told me the last digits of the cards were already scratched out. The cards were already redeemed before purchasing and now I lost $200. Employees need to do their due diligence and check the gift cards before selling. This is unfair and unprofessional. Never buy from here and always get gift cards from Amazon itself. Lesson learned

This is the worst CVS pharmacy drive thru…read more Went to the drive thru pharmacy. The associate at the window was just not on top of it and wasn't helpful at all. Told us to come back for my brother, which we did, and came back. Arrived at the window with no acknowledgement from the pharmacy tech who was standing by the window and gossiping with her coworker. We could hear her talking thru the mic talking crap about someone until I said hello. I had to get her attention and ask her if his prescription was ready. After asking for his info, she grabbed his items through it into the window drawer and walked away. Worst customer service ever and gives CVS a bad name. Do people not need their jobs??? If you hate your job, then find a different career!

I truly dislike shopping here but the location is convenient. Usually only self checkout and system…read moreis always glitching. The store employee stands at the checkout helping everyone figure out the system. It's ridiculous. We are not the employees, and self checkout should be an option not a requirement. Just get behind the counter and check us out! Also, seems everything is locked up, Horrible.