Great experience from start to finish, except for the drain clog that made us call them. They have a person answering the phone who booked us right away, applied a generous coupon for drain cleaning, and kept us updated on Romeo's arrival time. Romeo was very nice and professional and fixed the problem right away. I asked Romeo about their repiping services since it's something we know we should probably do since our almost 50 year old pipes are in the slab, but we're dreading it. He called their repipe guy, Alec, who actually came right out to see the situation. He spent a long time looking at every little detail and walking us through the whole project. Unfortunately, it was just more than we could stomach at this time, having JUST smoothed and painted the walls and ceilings 8 months ago (and that was awful, too). But, we'll keep them in mind for the work in the future when we can manage it. read more

They exaggerate the problem to scare you to do unnecessary work. And the price is very high. Make sure you quote with other contractors first. read more

Rooter Solutions is a top-notch company with a fabulous customer service culture. I am making them my first-contact folks for any plumbing issues with our current home and rental property. Morgan, was an outstanding help in discussing trenching and replacement options vs. pipe lining. Professionals in their industry and priced right for their outstanding work. Looking forward to chatting when help is needed again. read more

My father Dean had an amazing experience with this company . They are honest and knowledgeable. Morgan Hebert quickly found the plumbing problem and exceeded expectations. Thank you, Morgan. Highly recommend!! read more

Worst plumbing company ever. Do not use them. I have been trying to reach them for a month about a job they did and they have never returned a phone call. Their supervisor Alec promised to inspect the job and return my call and never did. The owner, Fernando is always in meetings and never returns calls. We spent thousands of dollars with them on a rental property job and their customer service is deplorable. read more

Very expensive. I would look around elsewhere before hiring Rooter Solutions I am not convinced they did a good job. They replaced plumbing lines under the house. read more

Great Service! Morgan and Peter explained to us in full detail the nature of the problem and the possible solutions to tackle the challenge along with the different prices accordingly. They were extremely knowledgeable and I could tell there were many years experience behind their advice. I would recommend Rooter Solutions Plumbers to anyone needing plumbing work done. Great service guys! and God bless America! read more

I just want to thank Frank and his crew! They came to the rescue with my upstairs bathroom toilet issue which included clearing the blockage and repairing a pipe leak! Frank and his team provided great service on multiple visits and was very fair with pricing to resolve my issues! I highly recommend Rooter Solutions! Thanks again! Don't hesitate to call them. They actually answer their phone as opposed to an AI response that leaves you in an endless loop with no call back like some of the other plumbing companies! read more

I called this morning and asked if someone come out for a tub drain that was stopped up the Tech that showed up. Carlos was absolutely amazing super friendly arrive quickly. Listen to my concerns and also address some other concerns that we had that day and we set up a future plan. I highly recommend this company everyone from Lauren who answered the phone to Carlos who came out. read more

This company is completely untrustworthy. They misrepresented the CIPP sewer lining work they claimed to complete, left the job unfinished, and what they did do was sloppy and negligent. They installed a pipe with no proper slope, so water is just sitting in the line--an obvious failure that any qualified plumber would know to avoid. Their prices were outrageously inflated, and now I have to pay another professional to fix their mistakes. They count on customers not knowing their rights. Don't fall for it--always get multiple quotes and use your 3-day right to cancel if anything feels off. This was an expensive and frustrating lesson in dealing with a company that lacks honesty, skill, and accountability. read more

Wow. I had quite the plumbing catastrophe unexpectedly last week...aren't they all unexpected? I googled for Emergency Plumbing Services and up popped Rooter Solutions. And someone answered the phone when I called and was so wonderful to deal with. (Thanks Jaime!) What followed was a day and a half of watching Pedro do his very best to figure out how to help me. (Tree roots and city pipes etc!) And to make what could have been a really tough situation manageable. Christian arrived to reassess the situation and then Orlando arrived to help Pedro dig a 9' deep hole. they were simply amazing. Hard working. And smiling throughout. Pedro and Orlando left my house at 8:30 that evening and Pedro came back the next day to finish the job. Wow. Thank you especially to Pedro who absolutely went above and beyond to make me happy. And thank you Rooter Solutions. Thank you!! read more

I called rooter solutions on Saturday morning. They sent a tech out on Saturday around 12pm, super quick turnaround. Juan came out, super nice guy, very respectful and helpful. He diagnosed our issue as a blockage and went on to try and get it repaired. He went above and beyond after some complications to get us cleared out so it wasn't backed up. They provide great customer service as well, when you call, they answer. They are clear and give you accurate time estimates. read more

Rooter Solutions Plumbers San Diego - Plumbing issue - Plumbing Near Me - San Diego, California

Through their website, I called this business and made an appointment for today between 10 and noon to fix my bathtub and sink's slow drsinages. I needed to make a change to the appointment so I called them. They kept saying they didn't see my appointment. She asked me if I spoke with "Alex" and I said I didn't get the name of the person I spoke with. She went to check with him and came back saying she was able to find my record. So I changed my appointment to noon to 2 pm today. It's 2;20 pm and no one showed up. I called the business again and the woman said she can't find my record again! She said she could send someone between 3 pm and 5 pm. I said no thanks. They are so unorganized. Don't waste your time talking to this business!!!! read more

I called for service on the main line that was backed up and the entire time they were trying to sell me on a restoration company. They told me $1100 to do a Hydro jetting. My sister-in-law said she knew a company that was great and they're charging me $200. They are a rip off in a scam. read more

I would rate this company 0 stars if I could. My dad booked an appointment for a free estimate to fix our balcony drain after another contractor was fixing the leak. So the estimate person came and inspected the area where our contractor identified the drainage pipes at. He then gave this ludicrous offer: $500 to open the ceiling at two places (both are 12x12 inches max), $2000 to replace and connect the pipes, another $2000 if there's any blockage. Instead of going along like a fool my dad brainstormed for a while and remembered we had a plumber that did a fantastic job for us a few years back. Called that man and after inspecting everything he fixed the connection issue and securing the pipes for $500 combined. Seriously people, if you're going to use this company at least get 1-2 second opinions from other companies as well. This may have been a one off but I'm starting to doubt the integrity of this company. EDIT: Notice how all the good reviews don't list the pricing. Surprise surprise read more

They came to my house for an estimate to replace a Pfister bathroom faucet I just bought at Home Depot. All they had to do is replace the old one. Just labor. It would take two hours. They wanted $1200. That's right $1200. I had another plumber come out and do the same job for $325. Their estimate was more than ridiculous. read more

Galicia Group SD Inc. DBA Rooter Solutions 9530 Chesapeake Drive, Suite 501 San Diego, CA 92123 License #1071065 (619) 732-0410 Outstanding Customer Service! I highly recommend Rooter Solutions for all your plumbing needs! On August 28, 2025, my downstairs bathroom toilet and shower were clogged due to a main line issue. I found Rooter Solutions through their website, read glowing reviews, and spoke with their customer service team before hiring them. The technicians were prompt, professional, and thorough. Mark and Morgan arrived on August 29, 2025, and worked diligently in the heat to diagnose and address the issue. They used a camera to assess the situation and discovered significant problems that could lead to future damage. They completely fixed the current problem, and the drains are perfect! But the potential issue will be addressed with the insurance company. Their honesty and expertise impressed me. Based on their assessment, I contacted SLWA Insurance Services (1-844-257-8796), and they confirmed coverage for sewage pipe issues from my home to the city's main line. And they will cover the repairs if the problem recurs. I highly recommend calling for information on this insurance company, especially for older homes. My house was built in 1949. Rooter Solutions' professionalism, efficiency, and honesty make them a top-notch choice for plumbing services. Mahalo to Mark, Morgan, and the entire team. Godwin Higa Currently, San Diego Gang Commission, 8 years, as a Citizens Review Board Member on police practices. 8 years as a Human Relations Commissioner appointed by the Mayor. read more

Received a quote to simply replace a bathroom faucet for $500. I was a previous client with a service contract and it was still that amount. Six months ago I had John Padilla Plumbing do the same job at another property and it was $300. Not sure why they wasted my day waiting for them to arrive. read more

Wow! What amazing service! Gil showed up Friday afternoon to help retrieve a pair of eyeglasses my dad thought he'd flushed. The glasses were elsewhere but when Gil took the toilet off he found a truly impressive number of roots growing up the drain. We set up an appointment for the following Monday to get the work done. Gil cleared the line and installed the new toilet. Three guys were involved including Kristian, a division manager and they were all so polite, patient, and professional. My parents are elderly and tend to ask the same questions repeatedly. These guys were so kind and gentle with them. Not only did they do great work but I was completely comfortable with them around my parents. I can't say enough kind things about these guys and I recommend them highly. read more

Rooter Solutions Plumbers San Diego - Lots of roots! - Plumbing Near Me - San Diego, California

I highly recommend Rooter Solutions. They're professional, courteous, and consistent with their work. Morgan has been EXTREMELY helpful in helping us figure out our plumbing issues. We've had multiple visits from various plumbers to address the problem we've been having with our shower and sink clogging up simultaneously. When Morgan came, he not only helped us get our pipes to drain again, but he did so with kindness and understanding in addressing all the questions we had. Thank you, Morgan, for taking care of us! read more

Beware of their coupon offers for services!! If you're told that roots penetrated your pipes, or you need major work, chances are, it may be a scam! These guys made a big show about it at my house, even pretending to pull out "roots" to show me. But my security camera later showed me it was all a hoax--they just made it all up! They quoted me $5K and said I needed to break the floors to fix the "root damage." Long story short, I got a second opinion, and a reputable plumber from another company fixed my problem--a cracked part under the sink--for $150. No more clogging, saved my floors. Don't trust anyone who tells you you need major work without getting a second and third opinion! read more

Above and beyond service. I have used them before for a kitchen sink issue about a year ago so when my bathtub developed a slow drain, I gave them a call. W hat was potentially looking like a very expensive pipe replacement under the bathroom, ended up a huge blessing by Mark and Kristian teaming up and figuring out other, far less costly solutions to fix it. They blew me away with their kindness and willingness to help someone in need in a business situation, felt like how they would take care of one of their family members. God bless them both!! Thank you! read more

I spoke with Lauren about my toilet being clogged and not able to clear it up myself. They had made an appointment same day. Luckily I it cleared on its own after that so I called her to cancel and she said no problem. I can't speak to their services, but I could speak to Lauren on the phone had amazing customer service she was friendly. She explained everything to me, including the coupon and what's necessary to use a coupon. I would definitely go back to them just based on her customer service. read more

I waited all day for their 3-5 window. At 4:30 they called me saying their plumber has an emergency and they wanted to push to tomorrow after I was very clear I needed this done today. I booked this early in the morning and they waited until the last minute to cancel. So unprofessional. And unreliable. read more

Had a garbage disposal problem around lunch time and could not use my kitchen sink and they said they would come between 3:30 and 5:30 and would call ahead. At 5:30 they called and said they were too busy and no one was coming but would I like to reschedule for two days later. Woman pretended to care, but I got the sense that this happens with them a lot with them. read more

Ryan was very polite and professional. He fixed our clogged toilet.Great job. read more

We are so grateful for the service and quality workmanship Gil provided when our sewer backed up on us. He unblocked the drains the same day we called and then followed up with a camera inspection the next day. That's when we realized the main sewer line was shot. Gil and his team worked hard to get the lines replaced quickly and went above and beyond to set everything right. Great communication and follow through. Thank you Gil! read more

Gil was great! I didn't end up needing any service done but he was so kind and professional! Totally turned my day around.

I had Rooter solutions come out for a clogged line. I had a coupon that they would clear the line with a snake for $64. They were attentive and came out immediately. The technician snaked the line and said he couldn't get through... and a field service rep showed up. They tried to sell me a $40,000 "plumbing repair" which was out of the question I said sorry I'm just going to have to live with clogged plumbing. I paid them $64 and they went on their way. I received multiple messages from the marketing office, wanting to know how was satisfied with their service. Well the technicians were nice and friendly and if the $64 had actually done something it would've been a bargain. The next day I had a different plumber come out who was local and for $125. He snaked the line. It's been fine ever since. read more

A big shout out to Cooper. Changed out backyard hose bob. Very professional. Fair price. Great quality. This is my go to plumber for future plumbing issues. read more

kudos to management for doing the right thing and stating they will refund my money in full. last week i was given an assessment with seeer camera picture services. and was charged for those images. i was told that my main line the pipe that connects my home to the sewer line is icast iron had full of holes and will close up soon due to corrosion ! i was also told my shower vent is also closing up soon as well ad as the vent in the bathroom. what these people did not know is that the main line the pipe starting from the sewer and deep into the home i will not disclosed how deep. was replaced by a diff plumbing company from cast iron to abs plastic and a way bigger diameter to endure preventions of future clogs, i saw that plumber (bless him.)dig a 8 foot hole with a bobcat and then jumped in it after. i contacted them and they said not to worry for they will vouche for it if needed. all i asked the office if rooter solutions was if i can please have the pics of the vents they assessed was closing ion so we can show them to whoever we hire to start the repairs . i was told that will receive a full refun instead.so thank you kind sir. i thank you so much that money i can use to buy food for me and my elderly mother. it's hard to make ends meet for 2 people on just a disability check. i want to say that this second review (please read previous review below this. )is factual ,had no bias with no exaggeration or emotion involved. so FIY to everybody. don't forget that their are local and nationwide non profit organizations that will go above and beyond to make sure that the disabled. elderly and helpless are protected from any entity that attempts to take advantage of them . and mama didn't raise no fool! so i'll make sure o rate 5 stars if i do get my money back. Proverbs 26:26 states : Their malice may be concealed by their deception., but their wickedness will be exposed in the assembly."amen and glory be to god! read more

Super knowledgeable, reliable when treating drainage issues in my kitchen sink. I learned something new from the technician as well regarding the maintenance read more

Rooter Solutions Plumbing is outstanding! I used them twice recently -- first for a weekend emergency with a main line blockage. Christian came out late, was professional, and gave clear options for repair or replacement with no pressure. I later chose to replace the line and got several estimates; Rooter Solutions was fair, honest, and didn't try to oversell. During the job, the original plan to run the new line didn't work, and they had to dig and fully replace it -- and they stuck to the original quoted price with no extra charges. Christian and the team were fantastic throughout. Highly recommend them! read more

Joseph just left my house. He was fantastic. He was fast, friendly and very knowledgeable. I highly recommend this company. He came right away and got the job done quickly. I also felt very comfortable with him in my house. He also recommended some things to do that would help me in the future with my drains read more

I recently used Morgan Hebert from Rooter Solution for a clogged drain issue. I was very impressed with his service. He was on time, very friendly and professional. Morgan explained the issue and repair options clearly. The work was done quickly and professionally, and I felt their pricing was very affordable. I will definitely use them again for future plumbing needs. Thank you Morgan for being straight forward and doing an excellent work !! read more

Pedro Lopez was great! He was extremely knowledgeable and explained everything clearly. He was also very professional and courteous. The job was completed quickly and efficiently. I would highly recommend Rooter Solutions for anyone needing plumbing services! read more

Very professional company from the beginning call with the office to the inspection with the tech ! We called this company on Friday 8/25 to schedule their drain sewer cleaning coupon of $54 Next day Saturday morning 8/26 gave me 30 min heads up before they arrived ! they did way more than what we thought! they did everything they said on the coupon they advertise and even more ! They spend 2 hours ( 2 guys ) and they explained me everything they going to do! Than the manager came by with the camera and showed me what it looks like ! I was amazed with their machines and equipment that they used during the inspection, They gave me a recommendations for my house that I will consider doing with them in the near future! Price for the estimate was good and straightforward with no games of sales people ! Which I loved! Thank you guys! read more

Best customer service! We called in the morning and they were here a few hours later. Tried their best to help us but ended up needing to do more work! They powered through and fixed our issue! Definitely appreciated Morgan's professionalism and thoroughness! Very kind! Will most definitely recommend to our friends and family! read more

Morgan was very thorough in his assessment of my plumbing issues and gave a fair estimate. Thank you for your prompt response! read more

Kitchen sink was draining slow. Standard issue on an older home. Grease accumulation over time, regardless of how careful you may be, adds to the clogging of the pipes. Scheduled a 2 hr window and the scheduler called right at the end of the window to proactively say the guys in the truck where on the way. Very courteous. The guys showed up were respectful, courteous, proficient and took care of the problem at the special ad rate. I had some other non-urgent fixes they gave quotes on. I definitely respect their honesty. There appears to be some room on prices so don't feel pressured. They were very good at providing information and NOT hard selling. Very honorable. I am very comfortable endorsing this professional plumbing firm. read more

Rooter Solutions Plumbers San Diego - After snaking clogged pipe under kitchen sink. - Plumbing Near Me - San Diego, California

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