Filtercon Technologies was great to work with. Daniel came out to inspect my water softener and even completed a full water test on my home at no charge. He was extremely informative, friendly, and professional throughout the entire visit. He was also the only company that didn't try to push a brand-new system on me, which I really appreciated. I'd definitely recommend them and will be using them again in the future. read more

Filtercon Technologies - Water Purification Services Near Me - San Diego, California

I needed to change filters for reverse osmosis and Liz from Filtercon technologies contacted me with a few questions and pictures, got a very reasonable code with an appointment which was speedy professional service! Then when the technician Daniel came , he was so pleasant , polite, friendly, professional and helpful that impressed me even more so he changed our R. O. Filters and also helped me with my instant hot water to take pictures and serial number to get it fixed . I had a knee replacement surgery and I couldn't get under the sink to do that so I congrats the owner to have Daniel on his team! His kindness would never be forgotten and very much appreciated. read more

Daniel did an excellent job. I'm glad to have found Filtercon. All the other companies wanted to replace the entire unit (which is still in great shape) instead of just replacing the filter. I would recommend and would hire them again. Thank you! read more

After dealing with constant issues from my outdated system thanks to the previous owners' neglect I decided to call Filtercon for help. They didn't hesitate to make time for me, quickly diagnosing the problem and providing a top-tier upgrade. The entire process was seamless, from consultation to installation. Now, my water is crystal clear, tastes incredible, and I can finally enjoy peace of mind knowing my system is running efficiently. I couldn't be happier with the service and highly recommend Filtercon to anyone looking for a reliable water filtration upgrade! read more

We purchased our system based on strong recommendation from friends who are marine scientists. Filtercon Technologies is a terrific company. Bill and Dan are passionate about providing clean water, and really understand the systems they provide. We purchased both the whole house filter as well as their alkaline water RO system. Because we have both, we also only change out filters every two years (every year for reverse osmosis without the whole house filter). Our water is excellent, to drink, for our pets,for showering, laundry, plant care, and more. If I could give six stars on yelp for "excellent" I would . read more

Details will be added later. Just view the photo below from an inspection completed this week and be the judge. I am having a hard time persuading this people to come to the unit and fix their substandard work this weekend. Inspection recommended the bracing of the water softener on the cold water supply line to prevent damaging of the pipe. This is the latest of the not very positive experience with this company. I have a record of the conversation between I and Filtercon over the course of this project and will post it in its entirety. read more

Filtercon Technologies - Walter filter installed by Filtercon to address the spotting in the water after their main filtration unit was installed. - Water Purification Services Near Me - San Diego, California

I initially gave this company two stars in the past. However, after considering their service and product quality, I purchased their product for my second house because I realized this company is excellent. Even today, they ensure the water filter works as it was designed. The maintenance person, Daniel, is amazing and dedicated to his work. When I have concerns about water filtration, which has been very rare in the last several years, all it takes is one phone call or email to their office, and they will respond immediately. read more

Great costumer service, Dan is really good technician, very friendly and know what he is doing. Their price was really reasonable. Highly recommended!! read more

HOA told me I had to get rid off my water softener tank and Filtercon removed it and patched up the wall and found a way that I can still have a water softener install near my water tank they are awesome fantasy work read more

I bought my gouse in 2010 with a water filltertion system. after a few years the system did not Work any longer. There was no lable on the tank and could not find who the company is. I already ordered anther system from a different co. And one day I got a letter from Filltercon Technologies that the cane refurbish my system for $1100. I was very excited, canceled the order for the new system that was $4400 called Filtercon Technologies talked to Bill, he was very friendly and within 1 week had my old system refurbished I add a Flouride filler system and Ander the sink an alkeline Reverse osmosis system and still saved around $2000. Daniel did a great job doing the installation. I have great drinking water from every sink in the house. I am very happy with the system and the people that are running the Company. I would recommend them to all my friends and family. read more

If you want great tasting water, with or without alkaline, with no chlorine, fluoride, heavy metals etc, this company's fantastic! We found them at a home show. Besides a whole house filter, we got their alkaline water system. We have had it for 10 years, which shows stability in the market. Their technician and customer service and follow up are excellent! 10 stars! read more

We had a full house system put into our new house. We love it! All of our neighbors complain about red stains and other buildup issues that we don't get. Not to mention the great taste of the drinking water! The install was quick and well done, highly recommend Filtercon Technologies. read more

Purchased some filters and housings from them. Great customer service, friendly and knowledgeable. Highly recommend them for any water or service needs. read more

I have been using Filtercon for years. They installed and maintain my kitchen water filtration system and today they installed a whole house system. I have always been impressed with the quality of service and products they provide. read more

What I liked about Filtercon was that they were willing to work with me. After a rather large investment into a whole house water filter system with another company about 9 years ago, the main tank sprung a leak. Every company I spoke to wanted to sell me an entirely new solution. What Bill and Filtercon were able to do was sell me just the necessary component allowing me to keep and reuse most of my original investment. Nobody else that responded to me wanted to do that citing some excellent excuses. Filtercon solved my headache and I was able to save a huge sum of money. They were reliable and their installation technician Daniel was courteous at my property not to mention pleasant and knowledgeable as he explained and completed his scope of work. read more

It is difficult for me to understand any of the unfavorable reviews as this has not been my experience with this company. The unfavorable reviews are all about customer service and not on the product itself and I question the validity. I purchased this system about three or four years ago. I even went to the office in San Diego to educate myself on the product as it was recommended by my doctor. I was met with nothing but professional and courteous service. They answered all my questions, explained the system and how it worked. When I needed assistance with reprogramming, they came out and helped me without any fuss. I think they use a similar system to Rayne, but because they thrive on word of mouth rather than expensive advertising, their price and service is super. I have been very pleased with my Filtercon system and highly recommend this Company and their product. read more

I have had my Filtercon system for the whole house for 6 years now and couldn't be happier with it! It works perfectly and is a high quality water filtering system. It has been so wonderful and luxurious to have filtered water for drinking, showering and cooking without having to haul in those heavy water jugs constantly from the store. The staff at Filtercon is amazing. Bill, my sales rep, was so helpful with getting me the right system for my home and for a very affordable price. Anytime I've had a question about the system the head technician, Daniel, has been fantastic getting right back to me and helping me with them. I highly recommend this company for all your filtration needs! read more

I have had my Filtercon system for 10 years and just replaced my filter. I am so pleased with my system that both my mom and brother and 2 best friends have also purchased units. The Filtercon staff was very courteous and professional. My water tastes great and I love bathing in filtered water!!! Thanks Filtercon! read more

I received an amazing gift bag with goodies recently, and this was in it. They are offering FREE INSTALLATION to new customers which is a giant savings. My husband and I have been searching for a good filtration system for months, and actually saw them online and loved that their products are all made in the US, which is important to us, and they're all green. I wish there were more reviews from current customers, but when I called for more information, the lady was super helpful and nice. My husband and I are deciding when to finally do it, but when we do, it will be from Filtercon because of their amazing customer service and outstanding products. http://www.filtercon.com/residential-water-filtration-systems.html read more

First of all, this review is for the customer service rep at 619 local number. I do NOT own a water filtration system and would like to entertain the possibility of having one but after my recent call experience, I am not sure ! No mood for sales pitch : I called this local number today for a brief chat about their filters/sales pitch/options/prices/information on what makes their filters superior etc. Instead, I spoke with a gentleman (Sales rep) who clearly was not in the mood for a sales pitch. I persisted since i did want more information and asked some pertinent questions about features I learnt from their website. Curt response : Rep did mention the prices for their systems curtly. Then i was told to research other whole house filtration systems before contacting them. Upon asking why I was told that they only send out info in the form of actual sales reps visiting our house. Then come the weird Allegations !! Rep was curious where I learnt about their company and I mentioned from a flyer I received at the Oceanside harbor event last week. Then, out of nowhere, Rep informs me that he thinks I work at a competitor water filtration company and that I called to scout for information since I seemed very knowledgeable about these systems !!!!!! Now, it was getting amusing !! So, I explained that I am just an electrical engineer living in Carlsbad and was seriously looking to purchase one for my house. I wanted more first hand info on why the Rep thought their system was better !! I get told that since I am engineer, I should be able to figure that out myself !!!!! Talk about pushing potential customers off!! Clearly, by now, after 15 mins,of politely trying to get info, I had enough. I really wanted to take up his offer of a sales rep visiting my house. But after talking to this gentleman, I wasnt sure ...What if the rep visiting my house would be similar as well ??? So, good luck with getting past their reps !! I thanked him for his time and just hung up... Bad experience indeed!!! their filtration systems may be better but I dont think i will ever find out !!! read more

We were researching different water filtration systems and decided to get more info on Filtercon. Our plumber tried to get info on the site and had to fill out a form! No one got back to him, so he decided to go to the Filtercon office in SD. Since we had not heard back from our plumber, we decided to visit the office ourselves.We knocked on the door and an elderly gentleman appeared quite surprised that we were there. We were chastised for not having an appointment! We tried to tell him that we needed more info on his product and that our plumber was unsuccessful in getting info. He became abusive, falsely stating that our plumber wasn't licensed and bonded. He was also displeased about our plumber questioning the lack of info on their website. He made a derogatory statement about him, and yelled, "what's the matter with our plumbers?" All this time, we were just standing at the doorway. My wife became disgusted and walked away. This is a red flag to avoid this company! I can't imagine the poor customer service we'd get if we decided to purchase this system. read more

My friends and I have been researching water filtration systems together. We heard about Filtercon and I was elected to call and get questions answered for the group. The first time I called I spoke with Catherine who seemed informative and courteous at the time. However, my husband and one of my friends were a little sceptical about Filtercon. My husband because the website didn't contain pertinent information that other water filtration websites did. For example a list of which contaminants are removed and to what degree. My friend because the website seemed outdated and the layout was poor. Her doctor is actually listed as "recommending" the water filter, however, she said the picture had to be like 20 years old. Therefore, she couldn't trust that because it seemed outdated to her. Not to mention she didn't think it removed any fluoride, but she wasn't looking in the correct place. Which has to do with the poor layout of the website. She ended up going through Costco for a whole house water filter, where they have great customer service and stand behind their products. That all being said, those are all valid concerns and should and would cause someone who's actually doing research on the different water filtration systems to steer clear of this company. Because they could be red flags on how business is conducted and their level of professionalism. However, I thought maybe this could still be a good company. I wanted all the red flags to be INcorrect. According to Catherine they've been in business 20 years. So we looked up reviews and could only find three on Yelp, none on the Better Business Bureau website, neither positive or negative. I found none on Google reviews, and three on Angie's List, one negative, two positive. When I called and spoke to Catherine again today regarding some questions I had as well as the above issues that were preventing us from moving forward I was met with terrible customer service. I was interrupted and cut off several times and told that I shouldn't be focusing on the website or the reviews, that they were aware of the problems and are still doing pretty well despite them, but instead I should be focusing on the product. The product in which there is no real literature for. She did say they were working on the website. It was disappointing to say the least. As one Angie's List review says, the customer service representative on the phone was rude. It's unfortunate that people like this represent a company and speak volumes on how a company chooses to do business. Catherine was super nice when she was giving her sales pitch, but that changed when she was met with constructive criticism and our apprehensiveness about their system. All I wanted was to get something more than her verbally telling me it's the best system on the market. I'm super nice in my approach, not rude or offensive at all. So it's unfortunate she felt the need to cut me off when I was explaining the issues. Even after all that I was willing to have someone (other than her) come out and test our water (like other companies do) and recommend the best system for us and give us information and paper literature on their systems. My three friends that WERE still interested wanted to be present to get facts because they were unable to get it from Filtercon's website. If their system was as good as Catherine claimed and it could be supported by facts I thought maybe my husbands mind could be changed about Filtercon and my friends would have definitely benefited as well. But she was reluctant and very impatient. Saying that I could purchase a water kit at Home Depot myself, I thought testing water was standard procedure when installing a water system. But I guess that's just with other companies? When I asked if I could possibly deal with someone other than her, because I realize some people just don't mesh well together and I didn't want to give up on the company just yet. She said there was no one else I could deal with, I think she threw in her title, which I could care less about and can't even remember what it was. Oh and she said she was in the medical field for however many years, who cares and what does that have to do with my questions and concerns. I'll be telling my doctor my experience, who is on their list of doctors who supposedly "recommend" this product. If it's true that he does in fact recommend this product, he may want to retract that based upon poor customer service alone. Now I'll be telling EVERYONE I know not to purchase from Filtercon. If this was a good experience, I would have been telling EVERYONE I know to purchase through this company. The company is doing pretty well despite their shortcomings anyway, according to Catherine though. As you can see from the above, I really went above and beyond to try and prove my husband and friend wrong and give the company the benefit of the doubt. But what can I say at this point, my husband and friend were both right. read more

Thank you Filtercon! I had been searching for a whole house water system for my home for ages. I saw Filtercon at a local event here is San Diego and had them come out to my home for a demonstration. The salesperson was extremely friendly and answered my millions of questions. They weren't pushy at all which made me feel very comfortable. I bought a system and 2 days later had it installed (only took 45 minutes). Let me tell you how much I Love MY WATER!!! I can't believe I waited so long to get a filtration system. If you are considering something like this I would recommend Filtercon 100%. Their service and product is the best!! read more