We're using the reverse osmosis 5 years now. Water filter is great use it on making coffee, drinking. Thumbs up! Mr Adam is very professional read more

Adam was amazing. He helped my mom with her water system and made sure everything was working properly.

Adam serviced our Allstar system today and did a wonderful job! He was very personable and knowledgeable. We've had AllStar for over 16 years and have been very happy with it. read more

Fast Service and very professional, Got A Next Day Appointment ! Have Been Using This Water System For Over 25 Years! Thanks Adam, Great Job

I have had an ALLSTAR WATER service for at least 12 years, and they have always been reliable, courteous, and on time for filter changes, installation, and Set-up at a new location. Today, Adam took care of removing the system, only because I am moving out of the country. When I come back in two years, I will definitely call ALLSTAR. It is a great company! read more

Allstar does a great job keeping my filtered water at its best. They always remind me when it's time to change filters. Adam came today and was fast, friendly and efficient. I highly recommend Allstar! read more

Adam came in the early side of the time range, called my phone because my door bell didn't work. Thank you. Great professionalism, personable, high quality work and left things neat and clean. This man needs a raise! I'm very happy. Edean Chin read more

Adam showed up on time. Quick appt set up. When I called a person answered. Quick assessment and got to the root of the problem. He thoroughly tested all lines to ensure the problem was fixed. read more

Friendly service and excellent work on our system. Adam was very nice and professional!

Adam did a great job servicing our system today for our annual service of our water filtration system

Our AllStar technician Adam went above and beyond to make sure our filter change was successful. Thank you Adam for being polite and professional! Good customer service is hard to come by but AllStar is still providing quality service for a reasonable price. read more

I was very happy with the quick response on fixing our water softener. Adam came by for a site inspection on Tuesday and came back on Thursday to do the install. Excellent job. read more

We rent the equipment. We had a leak and called Allstar yesterday evening. Jason came in first thing in the morning, observing the problem and showing me what is happening. The leak turns out not caused by Allstar equipment. it's the stop valve at the wall. Somehow, the water travels through the exterior of the Allstar tubing, and I miss diagnosed the source of the leak. The water dripped to the cabinet from the connections, but the source of the problem is most likely not the connection. Jason manners are very professional, patient, explaining things, and overall nice human beings. read more

For many years I have been using the AllStar Water System which is affordable, easy to maintain and efficient. Recently, Jason came by to perform the annual maintenance of the purification system. He was professional, replaced the necessary filters, happily answered my questions and completed the maintenance in a few minutes. Thank you! read more

Company staying behind their product. Great customer service. It is more in the price in comparison with Amazon systems or Costco's, but it is so worth it! I use to have Costco system so I definitely can compare. Thank you All Star System for your great support and great product! read more

AllStar Water Systems - .My new water system from AllStar Water - Water Purification Services Near Me - San Diego, California

Great service from scoping to execution! Roy was great and both Frederico and Jason were great answering our million questions!

I have been their customer for about 10 years. Everything went smooth, except them sending this awful gray hair old technician dude in 2014 who told me "speak English" and was awfully disrespectful to me at MY house in Carlsbad . He is retired since then, and everyone was very nice and professional from now on. P.S. I still can't believe I let that one fly by. It makes me so mad I let that racist dude to disrespect me like this at my house... Gary or Jerry, or whatever you name is. Looser, enjoy ( not!) your retirement. Just want to let you know you are stuck up piece of shit, and yes, I speak with an accent, but i am more successful and educated than you will ever be!!! read more

I am very disappointed with this company I rented a unit from Mr. Silver's company for a two-year contract. I told Mr. Silver that I am no longer living in my condo and the condo was sold in February 2020 he sent me a bill for $1000 for the system. You can purchase a new system from Amazon for $400. His assistants keep calling me and emailing requesting additional rental fees and the $1000 bill. Do not use this company, find an honest water filtration company. I do not recommend this company. read more

I had a wonderful experience with AllStar Water Systems recently. Roy and Jonathan were great. Roy advised me properly on what to do with my water filtration system. He came across very honest and transparent. Whenever I needed something, Roy would respond via text or phone call. Roy advised me to drop off my unit to Jonathan. Jonathan did a great job fixing the issue and it was done the same. I really appreciate the great and personal level of service and the honesty and transparency. I will be always a loyal customer! read more

Roy has sold the company and the new owners are "terrible". Had yearly maintenance on the Kinetico RO system to change filters and the water quality was way worse than before the maintenance. 90+ TDS. Placed multiple calls to come and fix, but Jennifer said that they don't have service techs for our area, but would check with the owner on what to do. Since then no contact from All Star Water. Tried contacting Kinetico and they put me in touch with a different service provider, but ran into territory and warranty problems because they did not sell me the unit. If you are a previous customer of All Star Water, good luck! read more

Any way to do 0 stars? Sadly this company's customer service has gone downhill, had their service since the 90's. Rude employees, flippant responses to legitimate concerns, and overall bad practices. Go else where and give your hard earned money to a worthy company. read more

We have had a Kinetico whole house water softening system and a reverse osmosis system for 4 years or so. When the system is operating, it is fine. However, we have had several issues with the regular servicing of the system (see earlier review from 2018) which we had done on Thursday, March 25. The reverse osmosis system was cleaned and had a new filter installed. Over the next few hours we discovered that the spigots (2) were not operating, producing only a trickle of water. We called the service person who attempted to walk us through a few steps to rectify the problem. Still almost no water. He said the office would call us to schedule another visit. That's where the main issue is for those of us who live in the desert. The company and all of their personnel are in San Diego and there is no local representation. Today is Thursday and they can only send the service person back next Wednesday. Not acceptable since it is likely that the service caused the problem (it could be that a piece of hardware went bad but for a system that cost $4000+ I would expect it to last more than 4 or 5 years). Add to this that the owner of the company (Roy) who never called (we had to call him) offered to pay for a bag of ice to get us through the weekend. He needs to take a class in customer service when he is speaking to an irate customer. Advice to anyone in the desert: Do not purchase this system. The company does not give a damn about servicing their customers here. And they charge $120 for travel! There are much better options in the area that are committed to their clientele in the desert. read more

We have used this company for years! Great customer service, excellent products, fair prices. I highly recommend them!

Jason from allstar water showed up on time and got in and out quick. Very profession. We have been using all seal water for years now and the experience has always been the same... Fantastic!!! read more

Jason was great! He showed up on time, was very professional, knowledgeable, and friendly. We were having our garage floors done and needed to have our AllStar equipment moved out of the garage for a few days. Jason helped us out on the front end and came back a few days later to put all the equipment back in place. We've used AllStar for years and continue to be happy with their service. read more

Their rep. Joe. Tried to sell me a water treatment system - by Kinetico- that "needs no electricity" for $4509. Failed to mention the electric version was far less. My friend a few miles away had Kinetico installed recently. When I asked why he paid 2300 and they Allstar now want about 3500. Their guy Roger said those were the prices 3 years ago. Except my friend had his put in 2 years ago. Not 3. Very questionable ethics. read more

Jason was great. He called in advance to ask if he could arrive early, which worked out great for me. He was in and out quickly and did a great job. He was very informative. Highly recommended. read more

We have used Allstar for years for our RO system. Jason came out today to do our annual service and was great. Will continue to use them for the indefinite future. read more

Jason came out to service our reverse osmosis system today. Great service, prompt, polite, quick! Thanks Jason!

Roy at allstar water go out of their way to make sure their customers are happy. We have been using their reverse osmosis water system for a few years and it's working great! Just wish I got it a long time ago. The water is amazing (20 ppm hardness which is like distilled water). read more

Love the drinking system they installed a few years ago. Their service is always friendly and on time. We also have a kinetico water softener. Jonathon is always helpful when we need maintenance on it. He knows a lot about this brand. Thank you so much! read more

Steve was great. Love my water!!! Was able to give me same day service on a busy day.. had everything he needed to fix my problem. read more

We have Kinetico Mach Water Softener. I've had AllStar Water Systems repair the unit several times. Every time I called I explained what the problem with the unit was since they have to come from San Diego you have to set up the appointment at least a week in advance. The last two times they came out they replaced minor parts, but didn't have the main part that was needed. It's a timing mechanism to do the regeneration cycles. What my complaint is when you send repair people the distance that they're coming from your truck should have all parts you might need especially if you been to the customer's house several times and the issue is the same the last three visits. They wanted to come out again, but this time they wanted to replace the Stage 1 top on the unit. I told them not to come because of the cost of this part. With labor it would have been over 400.00 dollars. My gripe is the Stage 1 on the unit just needs a new part .I have recommended the softener to several friends who have had it installed and now I'm regretting that decision I talked with Roy the owner of AllStar water system. He had read my review and he explained some of the points in the review. I must say I was impressed with his response. We were able to come to an adjustment to the problem mutually beneficial to both of us. He was very reasonable and extremely cordial. I'm sorry we didn't talk sooner. That is why I'm changing my rating. Thank you Roy. I read more

I have had this service for longer than I can remember. The staff I talked to on phone are all very nice and efficient. All the service people who come to change filters have been very professional & friendly. I want to especially commend Adam who has serviced my water system a couple times. He is a fine young man who is fast and thorough and knows what he is doing. read more

Have had a great and very affordable RO system from AllStar for many years now. Love the water, the affordability, the complete lack of hassle and great customer service. I highly recommend AllStar. read more

They have always given us great service! They remind us when the maintenance service is coming. Easy to get service when it's needed. The water softener needed to be moved and they did remove it and put back again. Service on the RO system was done diligently, checking out which filters needed to be changed. They took care of all our needs in just one trip so we didn't have to pay for another. The service man was courteous, neat while working, and knowledgeable. I highly recommend them! read more

I have a Hydrotech Reverse Osmosis under-sink cartridge system. Allstar is very diligent with yearly and sometime quarterly calls to remind me to "change the filters". That tells me they know their customer needs. When I did schedule an appointment they sent the technician (Randy a very good guy) to my residence without one of the parts (the membrane). So that meant another appointment and another "minimum labor fee". That work should have been done at the initial visit (the service order showed the last dates filters and membranes were installed). Will not be doing business with Allstar especially since I called and told them I believed the labor charge for second visit was unwarranted due to their internal supply issues. Is this typical business practice for them, so they can return and charge another labor fee? Do that 4-5 times a day and there's a tidy sum! Beware they charge a TRIP CHARGE of $120 in addition the the $120/hr Labor fees. My total cost for filter replacement added up to the cost of a brand new system! read more

We had a fantastic experience with Allstar! The owner Roy came out and explained all of our options. He was so knowable and professional. The system was installed by Art quickly and he did a great job! Art went above and beyond for sure! I don't know why I waited so long to have a system. I LOVE it! It's also a great value. Highly recommend!! read more

On time , honest about the need or lack of (as was the case) for new filters, and informative about the system in the new home we purchased. Would recommend and use again if and when needed. read more

I have used AllStar Water Systems for our drinking water at our home. The water tastes great, and I am so impressed by their fine service team, especially Adam!!!! When we needed service, he was professional, fixed our issue and most importantly, such a pleasant person! I highly recommend this company:). read more