I have never had a better experience with a dealership. I called RDP on N. Lincoln with a set of complicated needs and was greeted with a "we can handle that!" response. I worked with Rebeccah Hartley and Scott Wicker and the process was really truly seamless and extremely pleasant. My questions were answered, my matter was important to the dealership, and my life was made easier- truly! Great product, OUTSTANDING customer service!!!! read more

If quality, precision, & commitment is what you're looking for on your next vehicle purchase, then look no further. Tony, Brandon & co are magnificent & will get you in the vehicle that best fits your needs! Give them a shot! You won't be disappointed! read more

Just purchased a 2023 Raptor 37 performance package. Being in the industry myself I have high expectations especially in buying these expensive vehicles. Blown away with how simple, transparent, and convenient this process was. Peter who is the GSM took my call immediately, negotiated a fair price on both sides in 5 mins. Went online did the credit application. He went over all the numbers. Tiffany did a great job asking me about additional coverages to protect my vehicle for the term of the loan. I'm out of state so with a small fee they delivered the car to my front door with the paperwork and signed all the docs and drove there driver to the airport. Best process with exceptional service. Looking for a new, used vehicle go to Rob Duprat. read more

DuPratt Ford Dixon - 2023 Raptor - Car Dealers Near Me - Dixon, California

This is for the towing dept. Alex, Guy, and Jimmy for being such upstanding men. I was on vacation and my vehicle was stolen and found in Dixon, the police had me pick it up at Ron Dupratt. When I arrived I was frazzled and upset over what the thieves had done to my property, it was absolutely trashed. These guys were so kind and helpful, they helped empty the vehicle of all of the debris and gas cans that were stored in it. They towed it to a garage the next day for my insurance to take over and were on time and courteous. I really appreciate the help during a difficult situation. read more

Worked with Brandon and Mason who I was pushed to from Costco. Great, friendly, hassle free experience. I wouldn't hesitate to do again!

Issue #1: I purchased my second Mach-E from this dealership. First time was a good experience; however, the second time is turning into a headache/disaster. The day I drove my brand new car off the lot, I noticed stains on my glass roof. Didn't think anything of it and tried removing it myself; however, nothing would work. I contacted my sales rep and asked him to schedule detailing since the stains required more work to remove. When I picked up my car from detailing, the stains on the roof was removed; however, they left my car in such a poor condition. They washed the roof and let the water drip over my side windows and left it there to dry, now leaving water stains filled with dust/dirt. If I am dropping off my car in a decent condition, I expect to pick it up in the same or better condition especially after dropping it off for detailing. (See attached pictures) Issue #2: Four different chargers got stuck in my charging port and during one incident, I was left stranded b/c ford roadside assistance stated they couldn't help taking out the stuck charger. Anyways, I contacted the dealership to schedule them to check the issue out. I went to drop off my car at servicing and the moment I walked in, there were 4 service guys sitting on their chair, playing on their phones while their manager was sitting right next to them. Not a single one of them greeted us nor attempted to help us. It was such an uncomfortable experience. I had to ask them if I was in the right place since no one was acknowledging my existence. Finally, Ryan helped out. I left the car for overnight evaluation. Next day someone left me a voicemail informing me the car was ready for pickup. I called back and requested to speak to my advisor (Ryan) b/c I needed to confirm the issue was resolved and needed to ask follow-up questions before I arranged transportation to the dealership since I needed someone to take me there etc. I left a total of 4 voicemails and 9 calls over the period of 2 days and not a single person returned my call. I had to get in touch with "Tony" (not sure what his title is) in order for anyone from service to get back to me. Eventually, I went in to get my car. When I opened my "frunk" to see the work that was done, I was absolutely appalled and shocked to see the condition my car was in. My panels weren't put in and there were clips thrown in my frunk. (See attached pics). Once again, if am I dropping off my car in a particular condition, I expect it back in the same or better condition. Leaving my panels unhooked and clips just thrown in? Ryan called the manager for me and he was useless. He had nothing valuable to say to me and just gave me an awkward, uncomfortable stare. It was apparent he didn't give a crap and it definitely felt like I was an inconvenience to him. Ryan and John were helpful is putting my panels back on. This dealership will you give you an outstanding customer service when it comes to purchasing the vehicle. Once you drive off the lot, they will not give a crap and treat you like you're irrelevant and an inconvenience to them. I have referred several of my friends, family, and co-workers to this dealership based on my first experience. After seeing how they actually treat their customers when they sell you a problematic car, all that great customer service is out the door. I purchase a large quantity of cars for business purposes. I should have known better than to deal with a Ford dealership, especially this one. Never again. read more

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Came in yesterday to look at a vehicle and was helped by Dave. He was absolutely amazing. Beyond helpful, informative and so easy to talk to and get along with! This is the first car my husband and I have bought together and they made sure we understood everything we were doing and even explaining it to us a thousand times, lol! Tony and Dave even stayed later to help us purchase our vehicle. Such an amazing team and they exceeded our expectations! We love our new vehicle and feel so much safer driving our little family around in it! Thank you Ron Dupratt Ford! read more

DuPratt Ford Dixon - our new ride! - Car Dealers Near Me - Dixon, California

I've been looking for a new F150 for almost a year now. I've looked from Santa Rosa, Roseville, Fairfield, Ukiah and everywhere in between. Every single one of these dealers wanted a ridiculous "dealer markup"/"sucker fee" which I refused to pay. Just when I was going to give up I found the truck I wanted at Ron DuPratt Ford in Dixon. So I called and asked what was the price. When I was told MSRP I thought I heard wrong so I had to ask again to make sure. I had the please of working with Rebeccah Hartley and Cesar Gomez. They responded promptly to all my questions and were super friendly and helpful. I was given a fair deal for my trade in and walked out with my new truck and a good experience which is rare when buying a new car. Basically if you are looking for a new Ford and rather not put up with nonsense and pay sucker fees this is the place to go. Highly recommended. read more

I had a great experience purchasing my new Ford Explorer from James and Daniel. They were respectful and willing to answer all my questions. No pressure just a small town feeling and some really nice people. Tony the sales manager worked with my budget and got me the monthly payment that I was comfortable with. Highly recommend Ron Dupratt Ford Dixon. read more

I had a great experience buying another F-150 from Ron Duprate Ford, it's a NO-pressure dealership, as easy as buying from Amazon. I ordered my truck, it showed-up two months later. The price they offered was super fair, so no need to shop around. The people I dealt with were all professional, organized, knowledgeable and friendly. It was accually an enjoyable experience buying a new truck! read more

I was looking to sell my car to a dealership and shopped around several local and regional dealership options. Ultimately, I landed on Ron DuPratt Ford for multiple reasons. Marcos was my point of contact and he made the process so simple and frictionless that after the transaction, I was really happy with the decision. He was great with communication, mindful of my time, did all the paperwork in advance of my arrival, and made for an overall positive experience. If there is a future opportunity to interact with a dealership, either to purchase a Ford or sell them a used car, I'd go back here first. read more

Years ago, I ordered a new van and paid cash at ron dupratt ford. When we went to pick up the van, the sales treated us terribly. We were very disappointed at our poor treatment. About two months ago, we went on a family vacation and the transmission started having issues. We made it back home expecting to break down on the side of the freeway. We brought it to the ron dupratt service department where they determined that we need a new transmission. Even though it only had 72k miles and is in pristine condition, it was outside of the warranty. I am going to have to pay 6K to replace the transmission. Because there are 60 transmissions on back order, we are going to have to 6mos to a year to get it fixed. Very disappointing! The tranny should not go out at 72k miles. Neither Ford or ron dupratt will do anything to make it right. read more

Shopping for a car here blew away my experience at other dealerships. The car was ready and clean upon arrival, and everyone was friendly, patient, and honest. I am a first time car buyer and felt respected and was not taken advantage of. When I mentioned a stain on the interior of the car I was interested in, the team scrubbed it out immediately and made sure I was satisfied before going forward. They definitely set a high standard for how car-buying should be! I'd highly recommend shopping here, and big thank you to Brandon, Tony, and Tiffany! read more

Ron Dupratt Ford,is a liar and cheat dealership. I ordered 2 Ford Mavericks last year,the salesman told me the trucks should be delivered sometime February 23.i have been calling almost every two months to find out the status,the salesmsn always gave me issues on electronics part issues,I was told I was going to get emails from Ford,I got nothing from anyone, today I got a salesman stating my 2 trucks are not going to be built, you have to reorder your trucks,with a $5000 increase in read more

The owner Ron and the Finance lady are both inept. The negotiation over the phone went smoothly with the sales lady. We agreed on OTD price and mode of payment over FaceTime. Put in $500 deposit and as decided the entire balance was supposed to be in cashier's check. I simply did not want to incur any credit report inquiry that affects my score. Lo and behold, I get a notification from credit monitoring that Ron Dupratt Ford has put in a hard inquiry for "Auto Loan". MORON! It is typically a MAJOR blunder when a grownup does EXACTLY what he's TOLD NOT TO DO! After some apologetic phone calls I received, we went to pickup the vehicle on the weekend. I sat there signing a stack of documents for "financing the vehicle for $0!". And to this day, I have not received the refund of the small $$ that is left over after all taxes and fees are actually applied at DMV. All in all, my truck is good, and thankfully I have to likely never have to deal with this dealership. read more

Shannon provided a fantastic leasing experience. We were coming from Future Ford of Sacramento where they pulled us around to a number of lots only to discover they didn't even have the truck we wanted to see (after driving 1.5 hours from South Lake Tahoe). You can see my review on that experience here: https://www.yelp.com/biz/future-ford-sacramento?hrid=Y_w_hYPLzeKPPdudercXyw We drove down to Ron DuPratt Ford after that experience, to find our three top picks of F150s sitting out front, ready for us to see. Even though there was ash still falling from the local fires, they washed them up for us too. Shannon was completely professional but candid and fun as well, making for a very "friendly Ford dealer" vibe. We decided on an Abyss Gray F150 XLT, got our lease application in and were on the road in an hour or so! We'll definitely be buying our Bronco from them next year. read more

DuPratt Ford Dixon - Our F150 joining our 65 Mustang GT in Tahoe! - Car Dealers Near Me - Dixon, California

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I've dealt with a fair number of car dealerships over the years, and working with Brandon at Ron Dupratt Ford in Dixon has been the best car buying experience for me yet. They don't put on dealer mark up stuff to gouge you and the finance people get you in and out. I bought an F 250 and in the greater Bay Area, some of the dealerships are asking for an additional $8k. This dealership has a nice family feel to it. It felt like all of the employees had a sense of ownership and responsibility us, the customers and that they did so willingly. That means the owner is very likely good to his crew. Google map directions took me to their service center, so look up the sales address. read more

I had been shopping for some time for a quality new or used truck. With the auto market the way it is, it can be frustrating at times finding the right vehicle. James knew what I was looking for, and kept me posted on vehicles as they arrived on the lot. As soon as I saw the one I wanted, they helped make it happen. The entire sales and support team was very supportive, and attentive to what I was looking for. I found my new Ford Maverick XLT and by the end of the same day, I was driving it home. William and Bob helped seal the deal. Thank you all. read more

DuPratt Ford Dixon - Car Dealers Near Me - Dixon, California

We purchased a new Ford Edge from Ron Duprat Ford on Sunday. We dealt with Brandon who made the purchase very easy, went out of his way to accommodate us. Would certainly recommend Brandon and Ron Duprat Ford if your looking to buy. read more

I went in just looking at prices and was approached by the associate Cesar. He walked me around the lot and showed me all the vehicles not in anyway being pushy about me buying. We went inside and sat down and talked about what I was looking for in a truck and some key price points that would make getting a truck worth it for me. It was overall the most amazing car buying experience I've ever had. read more

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This dealership is a complete joke. To start the service dept staff have ZERO personality and act like your bothering them and interrupting their useless conversation as a paying customer walking in the door. We brought our 2018 explorer sport in for a recall repair on the roof rack assembly. Upon arrival for pickup we find that the ase certified dipshit they decided to hand our vehicle to, seem to think the proper method to remove the roof rails was to do so with a pry bar. Long story short our entire roof on both sides has paint scratches down to the metal. If your looking for customer service and a dealership that will take pride with your vehicle be sure to skip this one that's for sure. read more

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EMPLOYEE PHYSICALLY RESTRAINED FROM APPROACHING CUSTOMER ...... With NEW OWNERSHIP things have gone down hill. I've been dealing with Ron DuPratt Ford for many years and NEVER had any issues. RDF has made it very clear over the past several visits they will say anything to get you there. HORRIBLE customer service. MATT the service writer supervisor refuses to acknowledge CRITICAL mistakes made by service writers. When I questioned the service writers TRUTH-FULLNESS he became so angry he had to be PHYSICALLY RESTRAINED by several other employees... Zero Accountability. NEVER AGAIN... read more

I have bought my truck, sold a vehicle and purchased an extended warranty all from Ron DuPratt Ford. I've always had a good experience working with these guys because of the level of care, competitive pricing and friendship they offer. I purchase 3-4 company cars a year for my business and this has been literally the best experience I've had. Mason was easy to work with and Tony took care of us like always. I highly recommend to work with Mason on your future purchases. read more

This service shop was the very best. They came out to my home to complete all the recalls on my bronco sport. From the time I called to make an appointment to getting the service at my home. Everyone was so kind and efficient. Thank you for a wonderful experience, will never go to another dealership! read more

Just purchased a 2024 Bronco Sport from Daniel, Tony and Tiffany! Great team! They make things happen. This was my second purchase through them. I will definitely be back again. Highly recommend DuPratt Ford - 5 stars!!!! read more

This review is in response to the sales experience we had over the weekend and Monday. We were treated wonderfully by James ,Tony and Tiffany. James (sales person) thoroughly described the truck's features and the warranty (Blue Certified) for a used truck. He also tipped us on some great camping spots! Tiffany, super friendly, handled the paperwork efficiently. Tony, Sales Manager, spoke to us with no pressure. Too early to comment on the truck's performance, freedom from repairs, etc. Dixon is a ways out from Sacramento and the Bay area, but the laid back style and family ownership is appreciated. read more

When we purchase our 2019 Ford Fiesta ST it was easy, everyone was super nice. Once the paperwork was signed, that's when the customer service stopped. After only a couple of days of owning the car, I noticed quite a bit of water in the rear passenger floor area behind the driver seat. It was not just a little damp, there was a good amount of water sitting in the floorboard. That is when the customer service at Ron DuPratt tanked... HARD! Next morning, I took the car to Mike in the body shop at Ron DuPratt. Mike could not have had a worse attitude or cared less about the brand-new vehicle flooding itself, said it'd be a while before the car could be seen. Wait, what? It took another displeased trip to the sales department to get the car seen. A couple of days later, after no calls or updates what so ever, we went by to get a rental as we were down a car. As we were standing in the service department hoping for help, none of the present Ron DuPratt Ford staff was particularly eager to help, but after another trip to the sales department, we did receive a rental car. On Monday, we contact Ron DuPratt Ford again, since evidently them contacting customers with updates isn't a thing. I was told they were not able to find any leaks and told us to come to pick up the car. Which we did and the car was returned to us with someone's boot prints on the flooring and a stained driver's seat. Next day, the car flooded itself again. At this point, we had under 200 miles on it in the 2 weeks we've owned it, 1 week of which Ron DuPratt had the car. The GM Barry promised that the car would be either a) fixed by tomorrow or b) replaced with a new vehicle. I was called the following afternoon and told the leak was found. After driving by the body shop, it turned out that the leak was still not found, and the car was sitting out torn completely apart in the rain as they are trying to figure out the leak. I headed over to meet with Barry and Scott, again, showed them pictures of the car and explain to them there is no way we are keeping that car. The leak has not been located and now the entire inside of the car has been removed while being exposed it to the elements as all the work was performed outside, we weren't interested in keeping that car for obvious reasons. They agreed on replacing the car with a white one. On Friday, I drove by the body shop to peek at the car and even MORE of the car was torn apart. Now they have the rear bumper and passenger tail light off with all the tail light bulbs and wires exposed to the weather and rain. To our surprise, this morning Scott called us to tell us that they are getting our car together and should have it done by Monday. Little lost because the last conversation we had was that he was getting the new white one for us. At this point, Scott lied to us stating the white one was sold, which is easy to verify with a call to the corresponding dealership and provided a story that locating another car has them in Los Angeles and so on. Shortly thereafter, Barry the GM called stating the car should be ready to be picked up by Monday. The leak has been magically found and fixed. When asking about the leak, Barry could not answer where the leak was, how it was fixed, but bottom line, it's fixed and the original promise he made to get me a different car appeared to be off the table and they expect us to take back a car they treated like garbage and let sit out in the rain with electrical wiring exposed for 5 days read more

DuPratt Ford Dixon - THIS! Thanks for the great service! - Car Dealers Near Me - Dixon, California

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Bought a new 2023 F150 Platinum. Sales was great but delivery took 3 months (not a DuPratt issue). Once the truck arrived site delivery went extremely well. A couple of months later a switch failed leaving a window open. DuPratt service went out of their way to locate the part (out of stock nearly everywhere due to the problem being common). Their special Mobil Service located the part at a dealer in Los Angles and bought it from them. Then, the day the part arrived, the Mobil Service drove to my farm and installed it. Brian went above and beyond expectations to help solve the situation and Mike installed the part in 10 minutes. I was tremendously impressed with ALL aspects of this contact with DuPratt. BTW, the regular Service Dept. couldn't schedule an appointment for several weeks. Brian runs a fantastic Mobil Service that rapidly responds. read more

Great place to buy a car. The experience was as seamless as I have ever had at a dealership. The entire process took just over an hour. Everyone there was so welcoming and kind. Always buy local if you can, it's worth it for that kind of service! James was fantastic and had some funny jokes to tell :-) read more

Shannon Poteet was amazing. She got us to the right price by meeting in the middle, she helped us get the Ford incentives available to us, she got us the right amount for our trade in, and even helped us get a lower APR. Well I suppose the credit goes to many at Ron DuPratt, but Shannon orchestrated all of this. Also, Erin Brey got us in and out of F&I really quickly without any hassle. More than one person came up to us just to say hi and thank us for our business. Suffice to say, everything went right...actually, everything went better than our highest hopes. We live in central CA and I wouldn't hesitate to drive back to this dealership again a few years down the road. I hope Shannon will still be there because she's absolutely the best! read more

DuPratt Ford Dixon - Car Dealers Near Me - Dixon, California

I reached out to them for a Mach E GT and Steve contacted me back. He was in constant communication with me and helped me get a great deal on the vehicle and my trade. His sales manager did amazing job getting me financed through Ford. When I arrived the vehicle was in perfect condition and Steve so friendly and knowledgeable. Tiffany in finance helped me get a warranty and everything fit my budget. I would recommend everyone purchase here. You cannot find a better buying experience. Thank you again from myself and my family! read more

BEST CAR BUYING EXPERIENCING EVER! *Sincere Staff * Honest Pricing * Friendly, hospitable, authentically good people! I just purchased a new 2020 Ford Mustang from Ron DuPratt Ford and I couldn't be happier! A fellow racing friend, John T., recommended I talk to Brandon, and I trust John, so I did. I live in Livermore, and while there is a Ford Dealer 2 minutes away, Ron Dupratt is in Dixon, (80 miles away), but service is everything and I'll continue to go back there again and again, even for an oil change. They have earned it. The process was so simple - Checked out the inventory on their website - got preapproved for financing - Art had contacted me from my internet search and made arrangement for me to come and test drive. Let's get real though....after the test drive of the Mustang, there was no question, I was going home with it. Art and Brandon were great to work with and helped each other - nice teamwork! Their finance manager, Bob, went through everything (a lot of paper and signatures) but we were never rushed, asked a lot of questions, and he was great to work with. (Impressive collection in his office, too!) Most importantly, Art, Brandon, Bob, and Ron (sales Manager) all worked together as a team through the several hours we were there. You can tell that they respect one another, and it was a pleasant experience all the way around - I'd even say relaxing! My son, who is 12, a Mustang aficionado, checked out every Mustang on the lot. They couldn't have been nicer talking with him, entertaining all his questions and comments and of course, all our talk about racing. He came home with his own Mustang and parts - thank you guys, you made his day! (pics to follow) read more

I recently had one of the most terrible car shopping experiences at this Ford Dealer Location. After doing an online research for a specific Ford F150, I thought I had finally found the right truck for me at Ron DuPratt Ford so I decided to call them and schedule a time to see the truck for the following day. After driving for nearly 4 hours to this location with the hopes of buying the truck, i was also invited to take the truck for a test drive. Things turned very sour very quickly after test driving the vehicle. As soon as I informed the sales person that I was interested in the truck the sales person told me " we can no longer sell you this truck because another buyer who is also interested is here to pick it up". At this moment my heart dropped! I could not! believe what i was going through. These people have no integrity, and seem to just be interested in wanting to make a quick sale. I would NOT recommend anyone to come here. Take your money and business to someone else that will at least treat you with respect, honesty, and integrity. *** On a more positive note.. I was able to call another dealership in the area and was able to buy the same exact truck that I was looking for***. read more

Recently, purchased two vehicles this year and had nothing but exceptional "Customer Service " ! Also, I have already used there parts and service department and everyone treats you like "Family"! I will continue to be a Life long customer and refer family and friends without question. read more

I was looking to get a Mach-E and had lots of questions. My local dealer had a bunch in stock, but the prices at RonDuPratt were the best around, so I gave them a call. The sales guy, Bill, answered all my questions. Since he also owns a Mach-E, I felt confident that I was talking to the right guy. Besides being very knowledgeable about the Mach-E, he was also very friendly and great to work with. Since I lived about 2 hours away from the dealership, Bill helped make the process as smooth as possible. I sent him pictures of my trade and he was able to give me a fair price for my trade. We also got all the credit app stuff started before I got there. When I got there, there were no surprises. I got for my trade what we agreed upon. I got the Mach-E for the price we agreed upon. They had my finance paperwork ready when I got there. I worked with Tiffany in finance to do all the paperwork. She was also very efficient and very friendly. Overall, amazing experience from start to finish ! read more

I am writing this review to express my dissatisfaction with the inconsiderate and unprofessional treatment I received at Ron DuPratt Ford when contacted about the availability of a 23 Ford Maverick XLT hybrid pickup due to a customer cancellation. I am a 50 year loyal Ford customer, having owned an 850,000 mile 68 Mustang which is the only car I owned and drove in 50 years. It has been well documented in newspaper, magazine, and t,v. coverage for its unique and special history. My beloved "Blue Beast" was demolished in an accident, and I was looking to replace it with a Ford Maverick. My first contact with this dealership was in March when I inquired about purchasing a Maverick. I spoke to Bill Crossley, the internet manager, who took my contact information and told me he would notify me if there was a customer cancellation and when the order banks opened later in the year. He did notify me that the order banks would be open on July l7 to order a 24 model, but I did not proceed with the order since their dealership required a $500 deposit to place an order unlike other Ford dealerships in the area who did not require a deposit. Bill then notified me on September 28, 2023 that there had been a customer cancellation for the exact same Maverick in Atlas Blue Metallic that I wanted which would be delivered within the month to their dealership. However, he failed to inform me in his email when he enclosed the price sticker that there would be a $5000.00 markup on the price above MRSP, which I did not know about until I spoke to him on the phone the next day. Bill should have been upfront with me from the start and relayed that information to me in his original email so I would have known about the markup in the price before I decided to contact him, instead of being caught off guard like I was. Bill was also aware that I needed to stay within the amount of the insurance settlement I received for my 68 Mustang which would not be possible with an additional $5000.00 markup beyond MSRP. I then asked to speak to the GSM, Peter Spitzer, and Bill said he would email his contact information to me which I never received, nor have I ever heard back from Bill again. In fact, I was later told that the GSM had not been in the office for two weeks, so he was not even available for me to contact. After sending an email to their dealership the next day, I was contacted by the GM, Ron Wolff, who was abrupt, rude, and unaccommodating to me when we spoke. After giving me various reasons why they were firm in selling the Maverick with a $5000.00 markup, he then told me although it was against his better judgment, he would drop the markup by $1000. Offering me only a $1000 discount off the $5000.00 markup was an insult. I am a very informed consumer, and am well aware that the Maverick is in high demand and that buyers are waiting for up to a year or longer for delivery after placing an order and that Mavericks are not available at dealerships unless there is a customer cancellation. It was also inappropriate for him to tell me to go to another dealer to buy a Maverick at MSRP when he had the exact truck I wanted to buy which would be almost impossible to find elsewhere. He treated me as if I was dispensable because he knew that he had a list of buyers who would pay the $5000.00 markup. At that point he abruptly terminated the conversation and hung up the phone. Dealers have the option to sell a Maverick after a customer cancellation for MSRP without a markup if they choose to do so. However, having the opportunity to make an additional profit beyond MSRP to put in the company coffers is what is motivating their dealership to increase the price beyond MSRP. Bill Farley, the CEO of Ford Motor Company, has notified dealers to discontinue the high markups on the Mavericks which are alienating customers and are being ignored, especially by dealers in CA. It is all about GREED AND PROFIT, and as along as buyers are willing to pay additional markups, dealers will have no incentive to discontinue them. In conclusion, the unprofessional and inconsiderate treatment I received at this dealership is unacceptable, and they are not the friendly small town dealership that treats customers as family as they claim to be. Profit should not always be the deciding factor on how they conduct business. Apparently my loyalty to the Ford brand all these years counts for nothing. I was ready to claim that beautiful 23 Maverick that I so badly wanted, only to have my hopes raised and then dashed and let down. I will not soon forget this experience from which they could have garnered a lot of good will for their dealership by helping me replace my 68 Mustang with a new Maverick after 50 years as a loyal Ford owner. I have learned that not all dealers are created equal, and do not recommend doing business with Ron DuPratt Ford. read more

Will never do business with the parts department again. They ordered me the wrong part and charged me $300 to return it as a restocking fee. When I asked to speak to management and several voicemails later and still no callback. Devon and Steve are both the parts department managers that never called back. read more

Our truck would not start. The electrical system was completely dead. The retractable running board,s would not even extend. Ron Duprats service dept did order a tow truck (under Ford Care) but it never showed. After 11 pm I cancelled the call till the next morning and went to bed. The next morning another tow truck came and jump started the truck, which I then drove to the Duprat service dept. All the service managers there were new, not the ones I knew and trusted. I left the truck. The next day they called and said the batteries were bad and wanted $500 to change them. I declined this "wonderful deal" and picked up the truck. I was charged $200 for the priviledge the learning the batteries were bad. A service free at most auto parts stores. To add insult to injury, they did not fix the non functional running boards. The new service managers suck. read more

So let me explain the nightmare I had experienced for weeks while getting the run around at several dealerships in the area. Lots of promises- blown off when I arrive - don't follow thru etc etc Fast forward to when I was contacted by Jeremias at Ron Duprat Ford in Dixon. I explained the headaches I'd been thru with other places, and the reason I needed a more commuter friendly vehicle in a hurry because I was returning to work in the Bay Area, within days. He made sure to discuss my situation with management before even having me come in, Got approval from management and already had intuitively found the perfect vehicle for me within a price range I'd likely qualify for by the time I arrived. Not only was Jeremias kind/compassionate, he was working hard with his Management and Finance Dept (Tiffany ) to literally make magic happen for me. My credit was extremely challenged due to covid/work injury and many hurdles in pay delays over the last 2 years and they managed to give me a higher trade in value on my current vehicle at the time and lower the cost of this vehicle- just so I could qualify. OH! And he stayed well past closing- with his dinner at home sitting cold hours prior, just to help me figure out the after market audio/nav system before I tried driving home. He didn't have to do that and chose to - that's the kind of genuine customer service that needs to be recognized. :D Honestly I can't stop raving about Jeremias and the team over there. Jeremias maybe new to car sales but he definitely knows cars and people and I can definitely seeing him being employee of the year- and moving up to management one day. Nicest guy ever. Hopefully the owner and management see this and recognize the amazing efforts he and the rest of the team have put in to make something amazing happen for me. read more

DuPratt Ford Dixon - Mini Cooper - Car Dealers Near Me - Dixon, California

I recently purchased a new F-150 and was very happy with the overall experience. I contacted the dealership a few days before the purchase and had a straightforward negotiation over the phone. We came to a tentative agreement, and began doing the paperwork via text and email exchange that day. On the day of the purchase, my new truck was parked in front of the dealership and the staff member I was in contact with was waiting for me when I arrived. I was in and out in about an hour and a half, with no surprises or unexpected fees or price hikes. All in all, a pleasant change from most car buying experiences. read more