The customer service here is absolutely 110% horrible in the dixon office particularly!!! they will pretend as if they are helping you, so that they can get your money. 1 day later after their raggedy car breaks down, they will rob you! they are rude, liars, extremely unprofessional. They act like they don't speak english once they owe you something. they will tell you that they don't have their so-called general managers phone number or other employees numbers when you are trying to be helped. There is only like 8 staff members. They will have you on hold forever and have you sitting in their office for hours. The communication within the company and to the customers is unbelievably horrible! they're just there to make money. they don't understand or care what real quality customer service is! Their general manager, will ignore your calls, but will honestly send you a text message about the status of things! how unprofessional is that?? The experience with them was very unprofessional, rude ad offensive. They know it. It's very shady business there! Treat others how you want to be treated! You get what you give! they act as if no one has a right to be upset and they are giving you no answer, the run-around, procrastanation and lies. im upset i hd to click on 1 star in order to submit my message. They get no stars! read more
