Fantastic experience with Tim Haley at Mazzei Chevrolet! I was looking for a very specific Silverado LT Trail Boss, and Tim went above and beyond to secure the exact truck I wanted from another dealership. What really stood out was his communication. Tim was responsive, transparent, professional, and kept me updated throughout the entire process. After dealing with several other dealerships during my search, the difference in customer service was night and day. Tim made the entire purchase easy and ultimately earned my business because of how well he treated me. I couldn't be happier with my new Silverado or the experience at Mazzei. If you're looking for a Chevy, ask for Tim Haley. I'd absolutely buy from him again. Highly recommended! read more

Man, Mike W. Really helped me out big time on my car purchase. He explained and helped me understand my options and what I wad signing up for. Real clean setup and welcoming. Thank you Big Mike Frank M. read more

Salesman Michael Wallace sold me a car. He was so easy to talk with. I did not feel any pressure. He took me out for a test drive. When we got back he took the car to a gas station and filled it up so I wouldn't have to. He is great person to do business with. Sharon read more

We had such a great experience working with Michael at Chevy in Vacaville! He was incredibly knowledgeable, kind, and helpful throughout the entire process. Most importantly, he was never pushy, which made buying our new truck an easy and enjoyable experience. We absolutely love our new truck and couldn't be happier with our experience. Thank you, Michael, for making the whole process so great! read more

Mazzei Chevrolet - Auto Parts & Supplies Near Me - Vacaville, California

Avoid this dealership - rude management and hidden fees I went to this Chevrolet dealership with my cousin to help him buy a $30k truck, and the experience was terrible. Aggressive upselling: The staff constantly interrupted us and tried to force unwanted add-ons. Hidden fees without consent: They added a $299 anti-theft tracking fee to the bill after we explicitly declined it. Salesperson Mike Wallace ignored our concerns. Rude management: When we asked to remove the fee, the General Manager bluntly refused to remove anything and told us to leave if we didn't want to buy the car. Refusal to fix the issue: Even after we explained that forcing optional fees is unfair practice, another manager claimed that everyone pays for it. The GM eventually offered a minimal $100 discount, and when my cousin declined, told us to leave again. We took our $30,000 elsewhere. The owner of this dealership should really look into how their managers treat potential customers. Completely unprofessional. read more

Mazzei Chevrolet - In the documents they provided to us, this was listed under "accessories," so we are not obligated to pay for it. - Auto Parts & Supplies Near Me - Vacaville, California

Took my car for our prepaid maintenance. I guess pre paid to them means minimal service. Changed the oil but stated could not locate wheel lock. But it was in the glove compartment with the Label wheel lock on it. They also made schedule and change it few times. Definitely Not recommended this place. Bring your business somewhere else. read more

Mazzei Chevrolet mean Good deals!!! Ron Kaell explain to you any detail... he was awesome!!! He loves his job, like I love my car. Next chance to buy a car... definitly my first option will be Mazzei read more

So I live in Sacramento I seen the Blazer that I wanted I got in touch with Ron at this Chevrolet dealership in Vacaville I must say I brought my wife with me my wife usually feel bad about people and I won't buy the car she didn't feel that about Ron at all and was more confident for me buying the car he's very cool with his negotiations I didn't even feel aggravated cuz I've been through so many dealerships that aggravates me it was a smooth transition I got the car that I wanted he gave some extra support I'm very grateful for Big Ups to Ron and the Mazzei Chevrolet Vacaville read more

Sal went up and beyond for me and my family to get us in the car we wanted. Tough trade in which he was very patient with us and landed us in the car within 90 mins. Thankful for Sal and thrilled with the car! read more

Earlier this week, I made an appointment here to get my tires rotated. Yesterday I received two text messages confirming my appointment. So I got up early on a Saturday morning, drove 20 minutes (each way) to show up and learn that my appointment would not be honored. When I arrived at the service area, there was a line of 6 vehicles waiting to get into the service department. I parked my car and walked in approximately 8 minutes before my appointment time to check-in... to have the ONLY employee in the service department tell me that they wouldn't even be able to get me started for at least an hour past my scheduled appointment. Why do you take appointments if you're not going to honor them? Why take appointments for a time when you don't have anyone on staff? Why are there six appointments showing up at the same time? What a waste of my morning. And now... I have to find somewhere new to get the service done. read more

Took my car in a couple weeks ago on a Saturday after scheduling a service appointment for issues with my backup camera. When I arrived the service advisor said yea we can't help you we don't have a tech that can do that on weekends even though they knew what the appointment was when scheduling it. Then contacted GM about issues GM scheduled another appointment with them for a diagnostic on the back up camera took it in. Started getting notifications that this and that were ok (which they weren't and aren't) questioned the service advisor on certain things. Asked for the service manager to call me which is apparently Bob Frank while talking to him he told me after asking how one tire needs to be replaced but the tires with the nails don't he then proceeded to tell me if you don't like our service pick your car up no charge and take it elsewhere instead of just saying hey we must have missed that let me check it again. Then when picking up the car Chris the service advisor just thought the whole thing was whatever who cares don't care if customers are upset I said I currently have an open BBB complaint against you guys and GM was trying to resolve that so you might be hearing from them he said great can't wait. So I went to talk to the general manager who is apparently out right now so I got Corey the General Sales Manager was explaining to him what happened he didn't say hey let me get this resolved and get back to you he just didn't care and it was pretty obvious by the look on his face customers mean nothing to this dealership. It's pretty sad you bring your car in for service and you question something and instead of trying to resolve it they say hey pick up your car and take it else where. Terrible customer service I would do your best to go to a different dealer because clearly this Chevy store doesn't care about customers at all read more

I recently was going to drop off my 2012 Chevrolet Silverado LT with 81,000 original miles to have a noise checked out at the engine compartment. The service individual got my mileage came in got behind the computer and asked for assistance by I believe was the manager or lead about code 55. Long story short they refused to check my truck out because the new owner did not want to work on 2012 Chevrolets due to parts etc. I have had history with Mazzei for other work done. As far as I'm concerned this was a bad call . They referred me to GMC down the street where I have an appointment today. Greg Simon would have not had this happen! I will pass this on to others read more

Mazzei Chevrolet - Dealership - Auto Parts & Supplies Near Me - Vacaville, California

I will have to post this because I am truly impressed by the customer service her. These guys are amazing. Special thanks to Brison W who was extremely patient with me. From the moment I walked through those doors, I felt welcomed ! Sales people are NOT at all like your typical dealership where you feel you're gonna be eaten alive. I truly appreciate Brison who helped me pick my new ride . It was a super easy experience - I think this was the shortest time I've spent at a dealership and got what I wanted. @mazzei Vacaville. You guys rock !!! read more

Mazzei Chevrolet - New ride !!! - Auto Parts & Supplies Near Me - Vacaville, California

I haven't been to a dealership where everyone was helpful and peasant to work with, especially Mike. He was very welcoming to my family and J making sure we understood every detail and wanted the best price for us! He is very knowledgeable about the vehicle and topics outside the car industry. I would absolutely recommend if you're interested in a car reach out to Mike best guy I know over there. read more

Mazzei Chevrolet in Vacaville is amazing! I first spoke with Javier in Parts and Bob in Service about purchasing a transmission and potentially replacement; both were very patient and helpful. I was so impressed I moved my truck from another dealer I wasn't pleased with and drove to them from Vallejo. Joseph in Service continued the great experience and got my transmission replaced quickly. Everyone here is friendly, reasonable, and feels like family, not a big corporate chain dealer like the many others out there. Worth the extra 30 min drive past other competing dealers! Huge thanks to Javier, Bob, and Joseph! Highly recommend Mazzei for honest, reliable service. They're definitely not like the other "sharks" out there just after your money. read more

I can't say enough about Paul and Mazzei Chevrolet. They truly went above and beyond--recognizing my situation and taking action to take care of both me and my car. They saved me thousands of dollars and handled everything with complete transparency and honesty. It's rare to find that level of integrity and customer care these days. I'm genuinely grateful and already looking forward to my next purchase with them read more

Two techs in a blue traverse almost hit 2 different vehicles as they peeled out of their dealership and thought it was hilarious. I guess they really needed a snack at the ampm they went to in a (probably) used car. Crazy work. read more

I was outright lied to! I purchased a new $120.000 pickup truck from Massey Chevrolet that did not have an owners manual in the glove box. I was promised that Massey Chevrolet would provide one immediately! After several emails back & forth with them, I was promised over and over again that I was going to get an owners manual... NOT. I don't know how to operate a lot of this truck... so I have no choice other than to seek legal action... Buy your next vehicle anywhere other than Massey Chevrolet, this has ended up being the worst vehicle purchase I have ever been through! (I wouldn't buy a 'Rickshaw' from this place)... read more

Sal got me an amazing deal while working quickly and thoroughly. If you are looking for a vehicle this is the place to look.

Me and my fiancé went in ready for your typical car dealer experience but actually had a great conversation with our sales representative, Brison. He helped us get a smooth experience and worked with us to get us what we were looking for. Overall the team was very welcoming and I would highly recommend it. read more

Alex in sales returned my messages and sent videos and pictures in a timely manner (unlike some other Chevy dealerships- i won't mention by names). Downside was paint protection & theft deterrent items were not optional ($1600). Employee of the year goes to Adam. He came to the rescue when keys were locked in vehicle at closing time and he sprung into action. Registered us into OnStar and had it remotely unlocked. He truly saved the day!! Thank you Adam!! Yup he's the man read more

I'd be mad if I worked there, they don't like to sale vehicles. Why we couldn't pay in person there but just got the same deal via the Internet is fascinating. I guess dealerships are truly a dying breed read more

Update (9/15/2025): I had to bring my son's car back because there was still a loud noise coming from the right passengers side engine compartment. The car was resigned at a discounted fee since I had just brought the car in recent for what I thought was the same problem. This time was diagnosed as the wiring harness that connected to the MAF sensor which would cost ~$1,300 to replace. It took a few days to get the part and was installed the next day after receipt of the part. Took it for a quick drive and the same sound persisted. Sounded like a plane taking off, the fast I drive, the louder the sound. I thought it was the radiator fan, so I took the car back the following week to have it looked at again. Paul did not charge me a diagnostic fee this time. Upon further diagnostics, it was found that the right front passenger wheel hub was loose and needed replacement which cost another ~$500. The problem was finally fixed this time. I am still skeptical about the $1,300 to replace the MAF sensor wiring harness as it didn't fix the problem that I brought the car in for (ended up being the wheel hub) , but supposedly the car did throw the code. Overall, the problem was fixed and Paul did try to make everything right. read more

If I could give more stars I would Mike Wallace is the Man! From start to finish we had been working with him online we drove from 45 mins away. He was very thorough, super knowledgeable, did not pressure or rush through processes. I felt like he listened and gave us many options and differences in engines depending on our needs. The whole team was great from start to finish. I would definitely recommend friends and family. Ask for Mike if your like me he will explain differences and the reasoning in specs for your decision making. Thanks again Mike and his team!! read more

Like my last post I put I said I was going to get a another vehicle and hear I am posting cause I got another one brand new 2025 Chevy Silverado tardes In my 2014 Chevy Silverado had to upgrade. Thanks agin Mike wallace and the mazzei team read more

Mazzei Chevrolet - My new baby - Auto Parts & Supplies Near Me - Vacaville, California

I have bought a lot of new and used cars from dealerships. I don't often leave good reviews for them. Most dealers only treat you well when you are "on the hook" The lengths that Mazzei Chevrolet went to try and win my business was commendable. My credit situation is bleak to say the least. I thought I had a co-signer and that person backed out. They managed to work my down payment down to $2k and then even $1k but I balked at the interest rate. Again, through no fault of their own they did an amazing job. The salesman Mike Wallace was extremely knowledgeable on the brand and a pleasure to talk to, the kind of guy you could shoot the shit with on a daily basis. He really bent over backwards to try and make the deal happen. read more

The experience was very nice Ron Kaell was very honest and gave me his best opinion, and there was no pressure at all. This was a win win for me. Thank You, Ron Kaell Shelina read more

Russell Self and Ron Kaell are great! I have purchased several cars in the past and this experience was, by far, the best. Mazzei Chevrolet will be the first place that my family and I shop for any new cars. read more

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We bought out 2026 Traverse there, salesman was not pushy at all, let us walk around while he stood over to the side, we asked alot of questions about the vehicle, and he answered all of them, when we picked the vehicle we wanted, he found alot of discounts and incentives that bought down the price by a big chunk. read more

Sal at Mazzei was great. No high pressure, laid back and was very transparent on numbers. We started off 4-6k where I need to be and ultimately ended in the zone I wanted. He knew I wasn't stressed on payments and kept the conversation about my trade in value and new vehicle value. Truck is excellent and couldn't be happier with Sals service. read more

Just picked up a 2025 Silverado LT from Mazzei yesterday and couldn't be happier. The entire process was seamless from start to finish. Big thanks to Ron Kaell and Johnny Lopez for being transparent and making the paperwork a breeze. If you're looking for a new Chevy without the typical dealership headache, this is the spot. Love the new truck! read more

Michael Wallace was my salesman... and he was great! What a nice guy, and very helpful. I'd definitely go back and see him for my next vehicle! read more

We closed a deal on a used, great condition RAV4 with Ron Kaell, yesterday! Ron took us on from Jonathan K, who was out when we planned to return to follow up on a test drive from the previous weekend. Without missing a step, Ron got us right back on track and even allowed us to take the car on a no-time-limit test drive. "Take it on the highway, drive it around town, get some lunch, really try it out and get the feel for it. Do whatever you need to do". That right there had our guards down and made us feel totally reassured about purchasing used from Ron and Mazzei. Over the course of several hours, we were able to test drive thoroughly and really get to check out the car. The Mazzei products speak for themselves! Great quality, great condition. After the test, the last thing to cross of the list was an inspection by a local mechanic. This was met with no resistance at all. In fact, Ron encouraged it to help show to us that Mazzei only puts safe to drive, trustworthy cars on their lot! Passed the inspection with flying colors. Allowing us the peace of mind to fully check out the car from top to bottom and inside out was something I personally haven't experienced with a dealership. Everything above board and never felt misled or deceived. Then we got to the numbers and Ron and crew worked with us to achieve our target end price, helped us secure a fantastic APR (given the current climate) and got us on the way with smiles on our faces and reassurance in our minds. Cannot thank Ron enough for the straight shooting, the fun day of story sharing and conversation, and over all amazing experience. I see why he comes so highly recommended by coworkers and past customers, alike. Everyone at Mazzei was great, but Ron felt like a friend. We hope to see you at the ballpark, Ron! Thank you Mazzei Chevrolet! (Plus a shout out to Ryan Banuelos for getting us in and out of finance quickly and without pushing us to get anything other than what was useful and appropriate for our purchase!) read more

Mazzei Chevrolet - Auto Parts & Supplies Near Me - Vacaville, California

When I came to see it was as advertised. Ron Kaell was my representative and he was on it. We were in and out in no time making the process so easy. The vehicle was in great shape at a great price, no need for fruitless negotiations. Thanks again and we'll be back! read more

Mazzei Chevrolet - Found a great deal on this Ford Transit 250. - Auto Parts & Supplies Near Me - Vacaville, California

I walked in expecting the usual dealership chess match... but Ron clearly doesn't play games. No tricks, no endless "manager conversations," just honest, quick, and painless. He made the whole process smoother than my test drive. If you're going to Mazzei, do yourself a favor and ask for Ron Kael read more

DO NOT COME HERE!!! They wasted our time (5+ hours), gas, and bridge toll. They are liars and BS'ers! Ron and Melissa misled us by giving us an approval over the phone. We advised there was a trade in with a roll over balance by telling us we were good to go. But when we got there; they told us they did not get an approval with a trade in because "they were not aware". Then to add the trade in, they were going to lower the trade in value by $3000 because I didn't have the smog done yet AND I had to put in $6000 more then I told them I was going to do in order for the approval to go through. read more

Searched locally for the truck I've been wanting to no avail. I've been looking for a 2500 Duramax trail boss. After searching for what seems to be around two weeks. I found several. A few in SoCal and a couple in NorCal. It seems that every dealership, when I contacted them, they were applying a 8-10k markup on the truck. That wasn't going to work for me. I found Mazzei Chevy and they had the truck I have been looking for. And on top of that, with an incentive and no markup. I left the office early and drove up to look at it. Truck was exactly as mentioned. It was a smooth transaction and the staff was very helpful. I worked with the Internet Sales Manager Mike Wallace. Great guy, honest and answered all the questions I had. I also appreciated that fact that they waited around after closing to get my truck ready to go. Thanks again. read more

Mazzei was wonderful to work with -- courteous, warm, straightforward -- sort of what you HOPE you find when you hear the term "family-owned business." What I appreciated most was that there was no upselling or pushiness or phoniness of any kind. I'm the kind of person who only ever buys cheap, base models -- the kind that dealers don't make much profit on, so I'm used to getting the bait and switch ("turns out we don't have that car, but we do have this higher trim model!"), or being aggressively urged to buy things like extended warranties. I always feel exhausted by the end, like I had to fight to get the car I wanted. Not so with Mazzei. They had the car I asked about, an Equinox EV LT1; they reserved it for me while I made the 2-hour drive from San Jose; and they didn't try to sell me on the higher trims, even though they had several in stock. Props here to our sales rep, my man Mike Wallace -- this guy is a different sort of salesperson. You can tell he loves his job -- that he really enjoys helping people get into the car they want! He's also a car savant -- especially an EV savant. I mean a scholar -- we spent ten minutes in the breakroom while financing was running paperwork discussing the finer points of battery chemistries in EVs versus personal electronics (or rather, he did -- I listened :) ). Anyway, he's an eminently likeable, loveable, knowledgeable guy, the kind you'd want to hang out with for a few hours -- which you will end up doing, since buying a car takes about that long. I could say a lot more about these people -- how they cheerfully put up with the two grubbiest kids in the Bay Area (our 5 and 2 year old) running rampant around the dealership for three hours, how they patiently hunted for every possible incentive and rebate, even AFTER we told them we wanted the car and were happy with the price, how Mike followed up the day after for no other reason than to see if I had any questions about the car's features. Suffice it to say that if you want to do business with good people who will treat you like a human, go with Mazzei. read more

Had an excellent experience at this dealership. Ron and Jonathan (he even came in on his day off to sell me the car) were awesome sales people to work with and were very kind when it came to the fact my income was on the lower end. This did not stop them from getting me approved though I love my Chevy Equinox and will be coming back again in the future should I need to purchase a vehicle again. 5 service that deserves recognition. read more

Great atmosphere. Purchasing the vehicle was made easy... the team in whole was fantastic. Mike Wallace is always exceptional..... this was our 2nd purchase with him. Again glad he was able to make our used car purchase work out. I definitely made mike and the rest of the team at Mazzei Chevrolet work for it. This dealership will have our business as long as we here in Vacaville, and can meet our vehicle needs when looking to buy new or used! read more

Mazzei Chevrolet - 2014 honda pilot - Auto Parts & Supplies Near Me - Vacaville, California