Exceptional Service From Marcos Pangelinan at Ron DuPratt Ford. After my transmission failed and my hybrid system shut down late at night on a country road, I was in a rough place. I had been sitting alone in the dark for about 30 minutes, stressed and discouraged, before finally calling for a tow. When Tow Operator Marcos Pangelinan from Ron DuPratt Ford arrived, the situation immediately felt under control. He greeted me with genuine kindness, professionalism, and calm confidence. He assured me that I would be taken care of, then got to work with impressive focus and precision. Marcos handled my vehicle carefully and methodically. His equipment was exceptionally organized, his straps were properly maintained, neatly arranged, and it was obvious that he takes pride in doing the job correctly. His truck was clean, orderly, and professional as well. During the one hour ride, Marcos was friendly, respectful, and easy to talk with. I learned that he is taking in person classes to advance his career, staying disciplined with the gym and nutrition, and working demanding night shift hours. That level of work ethic, accountability, self improvement, and professionalism is rare. Marcos has the temperament, discipline, customer service instincts, and leadership qualities that would make him an excellent candidate for greater responsibility, and in my view, a future management role. Ron DuPratt Ford is fortunate to have him representing the company. Thank you, Marcos, for turning a stressful late night breakdown into an experience where I felt safe, respected, and genuinely taken care of. read more

I had the absolute best experience at Ford dealership Dixon. Every single person there was beyond friendly, welcoming, and genuinely helpful from start to finish. I worked with Mason, who helped me purchase my new vehicle, and I couldn't be happier with the entire experience. He really took the time to find me the perfect fit something that stayed within my budget but was still a car I absolutely fell in love with. That balance isn't easy, and he made it happen. What really stood out to me was his level of dedication. He even went out of his way to pick up documents from out of town just to make the process smoother for me. That kind of customer service is rare and truly says everything about how much they care. Mason was incredibly friendly, knowledgeable, and just an all-around great person to work with. I also think it's amazing that he comes from a second-generation car dealer family you can tell he knows exactly what he's doing. I highly, highly recommend this dealership and especially Mason if you're looking for a great car-buying experience! read more

Can't say enough about DuPratt Ford Dixon! I have a " 2023 Bronco Sport" that all I need to do is contact Jonathan to schedule my service and he does the rest with excellent customer service! Then our Tech Alfonso was very knowledgeable and got everything serviced in a timely manner! This place ROCKS! Highly recommend! read more

Provided. Great deal when I bought my 2021 Bronco...a time when other dealers we tacking on $10,000+ to MSRP, I purchased mine just under MSRP. read more

We visited DuPratt Ford Dixon to turn in a truck after successfully pursuing a Lemon Law lawsuit with Ford, Inc. DuPratt Ford Dixon is the hub for turning in Lemon Law Fords in our area of California. DFD is a down-to-earth, come as you are establishment with stand-out customer service in the finance office. We headed to Dixon from Santa Rosa with anxiety in our hearts considering how difficult it had been to do business with Ford, Inc. regarding our vehicle. We could have saved ourselves the stress because the woman in the finance office was an expert at handling this type of transaction, and made our visit nice and easy. Our family will never purchase, own, or recommend Ford, Inc., however, if you have your heart set on owning a Ford, DuPratt Ford Dixon will treat you right! read more

DuPratt Ford Dixon - DuPratt Ford Dixon lobby. - Car Dealers Near Me - Dixon, California

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Honestly the worst purchasing experience I have had for any product or service in my entire life. I built the Ford i wanted online, ordered it, the dealership reached out. I signed a contract, gave them my bank account info so that they could collect the $500 deposit, and advised by old fat "Dave" that I would be notified of it being delivered. They even gave me an order number. Most likely a couple months. More than a couple months go by and no word. I check my bank account- they never collected the $500 and never gave me any updates. I call them and give them my order number. That order number went to somebody else with an entirely different vehicle. If I ordered my vehicle that day, I'd have an update in "a couple months". What a joke. My car at the time was finally breaking down (y'know, which is why I was buying a vehicle, so I told them over the phone that they were screwing me and immediately went to another dealership. My thought process was: I don't have enough time before my old car breaks down before the vehicle I wanted would be available, but I need a vehicle so I'll give my business to somebody who would treat me better. I went to the Woodland location where they stalled me until the Dixon location (this one) could scramble to collect my $500 (yes, the deposit I thought i gave them months ago), locking me into that contract. Now I'm stuck with the lame Dixon location. Days later, lazy Dave tells me the vehicle I wanted is in stock. Well, not the vehicle I wanted, just the model. It had less than I wanted and still somehow was more expensive. But! they had me by the short and curlies because by then I was backed into a corner with my old car breaking down. They upsold me, haggled with me (and I am no haggler), and sent me home with a +30k vehicle I didn't even want having milked me for all I was worth. The last words Dave told me was "you can review me on yelp or on the ford website, there's nothing you can do." i suspect he was about to retire and this sale was an easy way to line his pockets before he left. But it's not just Dave, the rest of the dealership enabled him. The rest of the dealership would rather screw an honest, desperate man out of his savings. Since then I've been taking my vehicle to the woodland location for service- not that the boycott of any one location actually means anything. They'd all rather work together to screw the little guy for the sake of what is a pittance for the Ford Motor Company. This WAS the last time I will ever buy a Ford. Losing a customer means nothing to them, but maybe if you've read this review it might help YOU, the average consumer. If anyone from ford reads this, I'll consider taking this review down if you nullify the remainder of my loan (about 13K) read more

Easy 4 stars with room to improve. 2 month update. Purchased a 2024 Ford Maverick Hybrid on 3/25/26. The truck itself I am very happy with. 4,000 miles in, on 3 different trips and it's been awesome! Staff was all friendly and I had a great test drive. The manager, Anthony, was very knowledgeable and also very human, which was my favorite part. He understood my personal situation and we worked together to find a great middle ground. Few of my questions went unanswered and few things on their end were forgotten which made multiple trips back, but it's small human errors and it was near the end of the day. The 1 star loss for me. Having to go back after paperwork was final and also having to go to another dealership for the second key. The other half is about the truck itself. The outside body was clean, but interior was clean ish and the bed was straight up dirty. Buying used I get that it's not Brand New Car with a bow, but to me, the least could have been the cleaning and taking off any black marker writing on the main windshield. The bed was for sure forgotten, probably because it had the cover. Oh well, little dirt, no dents or dings tho. Overall I would DEFINITELY give DuPratt ford my business again. Thank you so much for being a warm, welcoming team. read more

DuPratt Ford Dixon - 2024 Ford Maverick Hybrid - Car Dealers Near Me - Dixon, California

Mason was very courteous and easy to work with. Answered every question we had and did paperwork quickly.

I had a great experience at DuPratt Ford. I worked with Ryan. I was pretty picky about what I wanted. A new Bronco sport in a specific color with a moon roof. He cared that I got what I wanted and was able to get me that car in a couple of days. The transaction was smooth and easy. I highly recommend DuPratt Ford if you are looking for a new car. read more

I'm not one to write reviews but wanted to say that Ryan and Tiffany were outstanding. Ryan was very attentive and worked with me to find a Ranger Raptor. The process was smooth. Pricing was reasonable. Pickup and contracting was straight forward and as planned. Loving the new ride and honest, clear communication from the team. read more

DuPratt Ford Dixon - Car Dealers Near Me - Dixon, California

Great experience purchasing a new Bronco here. Tony and Noah were great to do business with. i appreciate them helping me find exactly what I was looking for. Will do business here again. read more

We had such an amazing experience at Ron DuPratt Ford! My fiancé and I originally came in just to look, but we ended up buying a brand new Ford Explorer and we couldn't be happier. The entire experience was better than we could have imagined, especially being younger buyers. Ours sales representative Ryan, as well as his team, treated us so well from start to finish. There was no pressure at all, they made everything feel comfortable, easy, and actually enjoyable. We were able to test drive a car shortly after arriving, and not long after that, they helped us find the perfect Explorer within our price range with all the amenities we were hoping for. The whole process was smooth and stress free. I would definitely recommend buying your car here. They truly go above and beyond! read more

We recently Purchased a 2025 Lightning Flash for my step son. My wife & I helped him and look for a dealership. We first met Rebecca, the lady sales service agent. Rebecca is a very professional individual. she is knowledgeable and very patient. she took her time in assisting us when it comes to test driving the truck. Rebecca is very open and honest in answering our concerns about EVs. She introduced us to Tony, Scott and later Bob. In my opinion, it was an excellent deal. We purchased the EV truck on Veterans day and I found out that Tony, Scott & Bob are all Veterans like myself. We fully recommend that anyone who is thinking about purchasing or leasing a vehicle, either ICE or EV...DUPRATT FORD DIXON is the honest and professional dealership. No buyer's remorse. Maria Lorna & CM Paradeza (CPO USN Ret. Desert Storm Veteran) read more

I recently purchased my 2024 Ford Lightning, and Tony made the whole trade in process super easy and enjoyable. Tony gave me a great deal for my 2018 Model X which helped me get my new truck. He's one of those people who clearly loves what he does -- friendly, upbeat, and really knows his stuff. Thank you Ron Dupratt! read more

DuPratt Ford Dixon - Here's my beauty. Thank you Ron Dupratt! - Car Dealers Near Me - Dixon, California

Over the weekend I bought a Ford Bronco Sport. First, I started this process several weeks ago and I must say, as a single woman I truly appreciate DuPratt Ford of Dixon's overall setup of seemingly being nonaggressive towards customers. My first day on the lot I was actually listened to and not hovered over when I said I was just looking to get ideas. The second time I went I had called ahead and asked to text drive a Bronco Sport, I explained I was not ready to purchase, but was just trying to narrow down my option. Again I was listened to, and not pushed or pressured to reconsider my position at any point. When I scheduled my test drive is when I was officially introduced to my sales person Rebeccah, whom I cannot speak highly enough about. Rebeccah was very personable and made me feel comfortable from the start. She was patient and exceptionally knowledgeable. Rebeccah was honest when she did not have an answer but quick to find it for me, just as she was to find the vehicle that matched my specific wants when I was ready to make my purchase. When all was said and done this was one of the easiest and smoothest car buying experiences I think anyone could ask for. I honestly did most of the process over the phone or via email, until it was time to actually sign the papers and receive my vehicle. I will be referring my friends and family to DuPratt Ford and specifically giving them Rebeccah's name and number. read more

Very Disappointed on the Sales service, I received today. I just happen to have an appointment in the area for work, and I happened to notice on the drive to the site Blue Ford F250. I decided to take a look at the Truck and instead of getting a sales person, I got greeted by a Security Guard. Which basically made it know that I should leave. If that how you do business I will be happy to take my business down the road to Fairfield or Sac. read more

Great service at both the dealership and the service department. I purchased a Ford F150 last month and got a great deal. I purchased a Mustang 5.0 in Colma and chose Dixon to service it. The service department was attentive to my needs and did an outstanding job on my car. I have had 3-Ford trucks in the past and took them to Ron Dupratt for service. I have never been disappointed. For a small country city, Ron Dupratt gives Big City Service better than the Big City. I give them a 5out of Robert Matias read more

Daniel was great and really tried to work with me but due to my credit and lack of current employment they turned me away.. Probably won't be going back even though I've purchased 2 cars in the past both used and new. read more

I was very pleased with the service from the DuPratt Ford Dixon service members from start to finish. It began when I inquired about a vehicle listed on their website and was rapidly contacted by Daniel. The visit to the dealership was pleasant with no hard-sell techniques, but simply folks who gave me information and made the process of purchasing a car easy and painless. After test driving, selecting a vehicle, and beginning the purchase process with Daniel, I was assisted by Tiffany in Finance who is absolutely wonderful! Hands down, this was my best experience ever in purchasing a vehicle. Highly recommended! read more

Purchased a Ford Super Duty from this dealership a little over a month ago from out of state. Reason for driving over 9 hours is because after shopping online, Ron Dupratt Ford gave me the absolute best deal I could find saving me literally thousands of dollars! My salesman Michael Acevedo worked with me over the phone to make the deal and he made it so easy and straightforward. Tiffany, the finance manager equally made the process pleasurable and answered all my questions satisfactorily and professionally. It's obvious to me that Ron Wolff, the sales manager, runs a great dealership and has wonderful people working for him making it a great experience for consumers who are looking a deal when buying a Ford. read more

Low pressure, highly professional salesman. Daniel was very responsive and made the process of our driving nearly 2 hours to their dealership very worth it. When we arrived he greeted us immediately and the truck we were interested in was up front and ready to view. All the employees at DuPratt were professional and courteous. Highly recommended! read more

Excellent customer service. Very convenient car rental service. Thorough and efficient. Took excellent care to get to the root cause of my car problems. Thank you! ​ read more

I had an absolutely outstanding experience at Ron Dupratt Ford in Dixon, and I have to give a huge shoutout to Ryan Steele, Tony Castro, and Tiffany Martell -- what an incredibly efficient and effective team! The entire process was handled over the phone in less than 30 minutes. No runaround, no wasted time, no nonsense -- just sharp, focused execution from start to finish. By the time I arrived, everything was already taken care of. I literally just showed up and drove away in an amazing car. That level of efficiency is unheard of in car buying, and these three made it look easy. What sets them apart isn't just their speed -- it's that they were equally effective in every other way. Communication was clear and responsive, professionalism was on point, and their friendliness was genuine. They didn't just get the job done fast -- they got it done RIGHT, and made me feel like a valued customer the entire time. If you want a car buying experience that actually respects your time and delivers results, ask for Ryan, Tony, and Tiffany. They are the gold standard. Ron Dupratt Ford is lucky to have them! read more

Review for Ron Dupratt Chevrolet, Vacaville I purchased a 2023 Chevrolet Silverado 1500 LT Trail Boss from Ron Dupratt in Vacaville on June 14, 2025. During the delivery process, I noticed a film peeling off the top-left corner of the infotainment screen. I pointed it out to the sales rep, Julian, who assured me it was just the factory screen protector and said I could remove it myself once I got home. Following his instructions, I attempted to remove the film, only to find that it started breaking apart and had adhesive backing--not a standard screen protector and clearly not something meant to be peeled off manually. (See attached photo showing the damage.) I reached out to the dealership immediately and followed up with an email (including the photo) requesting that the issue be addressed. Someone from the dealership initially said they would try to get it covered under warranty. When I spoke with Matt Hoggard, the Assistant Store Manager, I was told the best they could do was maybe get a new screen "at cost," and that it wasn't their fault. He also made it clear they weren't willing to help me in any other way. It's incredibly frustrating to be put in this position after trusting the dealership's representative. I was simply following the advice given to me before the sale was finalized. Now I'm left with a damaged screen and no support from the dealership that sold me the truck just days ago. Now I have to take it to a real dealership that actually cares about their customers, and I have to pay out of pocket just to see how the screen can be repaired so it's functional. I would avoid this dealership at all costs. I'm very disappointed in how they treated me, and I will not be returning. read more

DuPratt Ford Dixon - Car Dealers Near Me - Dixon, California

Just purchased a new 2025 Platinum F250 from DuPratt Ford in Dixon. Had a very good experience with both the sales and finance staff. They have a great team and it was a no pressure experience. read more

Sales Team: Just recently bought a new Bronco Sport from Daniel, with the assistance of Tony and Tiffany. Such a great team. No pressure sales. Daniel answered all our questions and concerns thoroughly and no pressure to buy. He was great! Highly recommend! Tiffany really went to bat for me on the financing, thank you so much for that! I will definitely be back to buy my dream truck! :) Service team: On my way home from buying the Bronco I noticed that the plate covering the camera/holding the rear-view mirror was detached. I notified Daniel in sales immediately he referred me to the service team. I brought it into Daniel (from service), he had it look at it and determined they'd need to order a new part. Two days later I received a call from Jonathan and he sent out Mario and Ian with Ford Mobile Service. They came straight to my house and fixed it in less than 5min. I'm so happy at how quickly this was turned around and fixed. This is my first time experiencing mobile service in general and it was so convenient. I work full time and am a mother to a 9-year-old autistic boy and it can be challenging to get out of the house for services like this during the week. So, I really appreciate this service and how kind and professional your guys are. :) Thank you! read more

Had a great experience with Mackenzie. It was nice to speak with a person who knew about the vehicle that we ended up buying. She answered all our questions was patient and kind when she helped us get through technical difficulties. Tiffany in the finance department was great too. She was able to help us out and because she had the same type of truck that we're buying she gave us some great tips too! Tiffany made the signing of the papers less painful. I plan to come back here to get our next vehicle. read more

Rebeccah, Tiffany, Scott and the rest of the staff were very helpful in helping purchase a vehicle in my time of need. My Ranger was totalled and I spent a week plus looking all around and decided to come back to the 1st I was approved for. Gave them a call back when I found a similar truck at my local ford for about the same price and payment and decided on what I really wanted. Ron Dupratt Ford had the best deal. They also had all the approved paperwork ready and waiting by the time I got back over. 100% Recommend. read more

DuPratt Ford Dixon - 2023 Ford F150 4x4 STX 6.5 Bed 25k Miles - Car Dealers Near Me - Dixon, California

Excellent service at Ron Dupratt Ford by Matt Spitzer. I had an excellent experience purchasing my vehicle, especially since it was a special order. From start to finish, he was incredibly attentive to detail and communicated clearly every step of the way. He kept me informed throughout the entire process, answered all my questions, and made sure everything was handled perfectly. He truly made this the best experience possible. I highly recommend him to anyone looking for a smooth, professional, and enjoyable car-buying experience. read more

I had such a positive experience with Ron Dupratt Ford that I wished I could've bought another car! Shout out to MacKenzie, Tony and Mason for all their patience and persistence to ensure my experience was above expectations. If all car buying experiences were as enjoyable as this one, I'd get a new car much more frequently. read more

It was such a pleasant buying experience with Ryan in sales and Tiffany in finance. I would highly recommend buying a car from them.

Just bought my 2024 Ford F-250 Harley Davidson Edition from DuPratt Ford in Dixon--amazing experience! Ryan was professional, knowledgeable, and made the whole process easy. We handled the deal entirely over the phone, and they honored the exact price we agreed on. As a small business owner with a fleet of vehicles, I truly appreciate their honesty. We'll be back for future purchases! Javier read more

Recently bought a Bronco Sport from Rebecca at DuPratt Ford Dixon. She was so helpful, answered all my questions, and made the big purchase (first time buying new!) so special for me! Between her and the lady who helped with the financial part, it was a super easy process. I called at 12:30pm to inquire and was signing paperwork at 2pm for purchase. Awesome experience! read more

I purchased my 2024 Ford Maverick last night, and was over joyed at the low pressure, efficient process from start to finish! Sales, finance and detailing were 2nd to none. I felt as if I'd joined a family. I have to say I was treated honestly and respectively the entire time. Its rare to find a car dealer with such a great team start to finish. thank you Ron Dupratt Ford! P.S. A special shout out to Dave Ryan for his above and beyond sales service and attitude! read more

DuPratt Ford Dixon - Ready to drive my new Maverick! - Car Dealers Near Me - Dixon, California

My elderly father brought his car here to get checked out and they scammed the shit out of him. all he needed was a rotation, ended up charging him over $300. don't come here read more

After tons of research and shopping for the perfect truck for our family, we found it at RDF. I have to say Mason did a great job following us through the lots as we looked for exactly what we wanted. He patiently took pictures of each one we liked and printed the specs up so we could compare and get to the one we loved. And there were a lot of F250's to choose from! Negotiated the best price with Tony and felt good with our final price. We are very pleased with the financial process and Bob was very thorough. We had the catalytic converter laser etched by the mobile tech who did a great job and very professional. There are a few small items that remain to complete, but overall I really do appreciate and recommend Ron DuPlatt Ford for your next auto or truck purchase. read more

DuPratt Ford Dixon - Car Dealers Near Me - Dixon, California

Purchased a Ford Edge recently at Dupratt Ford in Dixon. I had an easy and excellent experience with James M., Noah G., Tony C., and Tiffany M. They made the experience easy, allowing me to test drive several vehicles and without any high pressure nonsense. Tiffany squared away financing before my own bank got back to me! Definitely recommend! read more

I have bought two vehicles from this dealership and they are amazing. They are friendly and professional dealership. Of your looking for a new or used vehicle please go here.Ask for Daniel he is great!!! read more

Experience went well, helpful staff. Would recommend to anyone looking to purchase a new or used vehicle.

Was trying to get a leaking roof repaired under warranty. They didn't fix it the last time I brought it in. Now it takes over 5 weeks to get in to have them try to fix it again. This is after I had an oil change done there where they left the cap off read more