Tiffany was excellent !! Very pleasant and professional helping us with the purchase of our lease…read more!! From Kelli and Sheldon

Exceptional Service From Marcos Pangelinan at Ron DuPratt Ford…read more After my transmission failed and my hybrid system shut down late at night on a country road, I was in a rough place. I had been sitting alone in the dark for about 30 minutes, stressed and discouraged, before finally calling for a tow. When Tow Operator Marcos Pangelinan from Ron DuPratt Ford arrived, the situation immediately felt under control. He greeted me with genuine kindness, professionalism, and calm confidence. He assured me that I would be taken care of, then got to work with impressive focus and precision. Marcos handled my vehicle carefully and methodically. His equipment was exceptionally organized, his straps were properly maintained, neatly arranged, and it was obvious that he takes pride in doing the job correctly. His truck was clean, orderly, and professional as well. During the one hour ride, Marcos was friendly, respectful, and easy to talk with. I learned that he is taking in person classes to advance his career, staying disciplined with the gym and nutrition, and working demanding night shift hours. That level of work ethic, accountability, self improvement, and professionalism is rare. Marcos has the temperament, discipline, customer service instincts, and leadership qualities that would make him an excellent candidate for greater responsibility, and in my view, a future management role. Ron DuPratt Ford is fortunate to have him representing the company. Thank you, Marcos, for turning a stressful late night breakdown into an experience where I felt safe, respected, and genuinely taken care of.

Julian That was by FAR the best new car purchasing…read moreexperience of my life. Ive bought a lot of cars in my day and usually DREAD the process. Yesterday was the most efficient, pleasant and convenient time Ive ever spent at a car dealership. You and your team were swift, cordial, honest and truly effective in making it a stress free pleasant experience. After the test drive, I was done and driving out of there in less than one hour. Unbelievable. Well done my man. LC

Update on my review! I have to add I love this company so much. It's been a couple years and they…read morestill call me on my birthday asking about the truck and how our family is. This business is truly amazing. I wish I could give more than five stars because wow, the service is stellar.

Went here for a recall, they were on time & friendly…read more Didn't care for the waiting area, it's on the open floor where cars were displayed. They have a tv to watch , a coffee area & I will go back there again for my services. I don't do Vallejo since it's not in the best area, that's where we bought my car.

bought a car April 11 th 2026 and won't even be back again door still isn't fixed and the door…read morestill isn't fixed guess time to sue . and was making me purchase stuff I didn't. need for the car didn't know til the loan company called and said I didn't need it so canceled it and wife took car up for windshield and the sales man Garett was rude to my wife Thanks Maria & Laura delgado

I was shopping for months looking for the right truck at a great price. I found it at city auto…read morecenter.

Jonathon was an amazing salesman for my car purchas! He was very knowledgeable about the car, as…read morewell as the business part of the sale. Jonathon was very nice to work with, and I definitely recommend others to experience his easy, reassuring personalit.

I was looking for a new car for my son. He owned an older Honda- High-school car, and it was time…read morefor new. We looked at pre-owned vehicles and found a few He was interested in hybrids. We found a list, and took with us to meet Vinny. Vinny was extremely professional, helpful, down to earth, and was trying his best to accommodate my son's needs. My son has extremely high anxiety, so Vinny made it that much easier. The only reason I gave 4 stars, is because they couldn't find the keys to one car of interest, so we waited and waited, but then found another car of interest, and the first car was extremely comfortable, but dirty. Seats were dirty, stained, and I figured these cars would have been cleaned if they were posted on their sites. My son settled on the car of his choice. They filled up, cleaned and went through it's inspection process. We arrived around 1 and left about 6, so it was a long day. It's a smaller office, so we were waiting in line to be next for the financial side of things, but Vinny was very kind and offered us water, free snacks, etc. The only thing we noticed was that the spare tire was missing from the car which was odd, because the car had about 7k miles?? We noticed after we left with car. One of the other salesmen were a little pushy when it came to the extras and packages, after I told him no thank-you. He still seemed to shove in front of my son. Anyhow, it ended with a happy deserving young man. So, that made me feel good. Appreciate you Vinny.

Very disappointing experience at Shottenkirk Honda of Davis. We drove from the Bay Area ready to…read morepurchase an Odyssey after being told it was in perfect condition, had passed Honda's inspection process, and could be certified. Once there, we found improperly fitted front fender liners, then learned the second key was missing, followed by missing headphones for the entertainment system. Despite each new issue, we continued trying to make the deal work and were willing to address several of these items ourselves. After nearly four hours, with the paperwork printed and our checkbook in hand, a $995 Platinum Care package appeared on the contract that had never been discussed or agreed to. We declined it and were told the dealership would not sell us the vehicle unless we purchased the package. We walked away. We subsequently contacted the General Manager to share our experience. We were asked to provide the details, which we did, and then never heard from him again. Unfortunately, that only added to an already poor experience. Afterward, I read through other Yelp reviews and saw numerous customers describing similar concerns involving add-ons, changing terms, and their overall sales experience. Based on our experience, be aware and stay away.

Mazzei Chevrolet mean Good deals!!! Ron Kaell explain to you any detail... he was awesome!!!…read moreHe loves his job, like I love my car. Next chance to buy a car... definitly my first option will be Mazzei

So I live in Sacramento I seen the Blazer that I wanted I got in touch with Ron at this Chevrolet…read moredealership in Vacaville I must say I brought my wife with me my wife usually feel bad about people and I won't buy the car she didn't feel that about Ron at all and was more confident for me buying the car he's very cool with his negotiations I didn't even feel aggravated cuz I've been through so many dealerships that aggravates me it was a smooth transition I got the car that I wanted he gave some extra support I'm very grateful for Big Ups to Ron and the Mazzei Chevrolet Vacaville

Awesome Service! Great Selection! Great service department and fair prices! Friendly staff and good…read moreprices

Stay away. I went to test drive a car. Pulled over to call a couple local mechanics for a…read morepre-inspection. Both denied doing it bc of this business. They argue and slander the mechanic's character and opinions of what needs to be fixed. When I returned the vehicle I said to my quite nice sales guy it wasn't going to work. He asked why. I said the above. He wanted to know which mechanic. I said no way. Upon driving out the mgr approached my car. Said he just wanted to clarify what I said, that he didn't want to argue. I shared my experience and why I was moving on. Then he insisted I was there to argue. Why would I drive 2 hours to argue?! When I started to roll up my window he said Go F yourself. You Fing B. Nice. Great leadership. Stay away!

Perfect place to buy a car. They took care of my girl in a professional manner and it was a great…read moreexperience. Asknfor Raymond he is awesome.

Failed to honor my extended warranty I used to bring my…read more2016 Honda Civic here for all my services and genuinely thought this was a good, trustworthy dealership. That changed when they failed to honor my extended 10-year warranty, and tried to charge me $1,700 for something that should have been covered. I even tried calling Honda Corporate to get this sorted out, and that didn't get me anywhere either. Between the dealership not standing behind the warranty and corporate being no help, I was left feeling stuck and out of options. I won't be going back. It's disappointing because I had no complaints before this happened, but a warranty is only as good as whether it's actually honored when you need it -- and this experience showed me it isn't, at least not here.