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My new Beamer Truck!
Rae H.

So after giving a great review, I regret buying from this car lot. I have had my car for 7mo and already almost 20k worth of work has to be put into this car. I am highly disappointed. A lemon is an under statement to what I feel I was sold. My advise to you and your company is take your foreign cars to the dealership for diagnostic and fixing because going to midas isn't it. You need to take foreign cars to who specializes in them not to any ol shop. Smh.

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9 months ago

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2 years ago

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1 year ago

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1 year ago

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4 years ago

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Deepak S.

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5 years ago

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Deepak S.

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2 years ago

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5 years ago

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2 years ago

Great experience!! Deepak is very patient and knows a lot about cars. We love our Subaru

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2 years ago

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3 years ago

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4 years ago

I recently did a transaction with planet cars and I have one word to say: Integrity! Your safe here.

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5 years ago

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4 years ago

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4 years ago

Excellent customer support! Joseph is very patient and he was very helpful in explaining all the car features

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5 years ago

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Deepak S.

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5 years ago

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Deepak S.

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4 years ago

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Deepak S.

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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Review Highlights - Planet Cars

Ryan made the whole experience easy, which was perfect because I was buying a car for the first time and pretty nervous.

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Cherry Downtown Motors

Cherry Downtown Motors

(2 reviews)

I am extremely disappointed with my experience purchasing a car from this dealership. I bought my…read morevehicle here and in less than 5 months it already needed a complete transmission replacement and it had a pretty big oil leak so I had to replace also the oil valve. When I contacted the dealership, Sajjaad told me that "with used cars, these things can happen" and claimed he had no idea the car was in poor condition. This was especially upsetting because I made it clear that I was buying this car to safely commute with my baby -- this wasn't a luxury; it was a necessity. When I brought the car back to him, he personally drove it and quickly called me to say "there are no issues." I insisted he drive it longer, and only then did he finally admit that the transmission was failing. He also told me, "you never know how long a used car will last." If someone selling you a car said that to you on the day of the sale, would you feel confident buying it? No one would -- and no buyer should accept that excuse after the fact. I want to be fair and say that Sajjaad appeared to be a nice man at first, but after my experience and after seeing multiple other reviews reporting the same issue -- needing new transmissions right after purchase -- it is impossible for me to believe he isn't aware of what he's selling. The pattern speaks for itself. It feels clear that he is knowingly selling vehicles that are at the end of their life. He offered to "help" by sending me to the autobody shop next door, where they replaced the transmission and "reduced" the labor cost. Not only was the job done poorly, but they failed to code the new transmission, which is an essential part of the repair. I then had to take the car to a specialized shop in San Francisco and pay even more money to finish the job correctly. The specialized shop provided diagnostic proof that the transmission was never coded -- meaning the work I paid for was incomplete and unsafe. This was not just a car for me. It was the only way I could commute to daycare with my infant. To take advantage of people in situations like mine is not only unacceptable -- it feels deeply inhumane. I trusted this business with my savings and my child's safety, and they completely failed me. I strongly advise others to STAY FAR AWAY from this dealership. The part I purchased on my own--due to understandable mistrust at this point--is not the issue. It's also important to note that They were the ones who y directed me to the store where I bought the part, as it's the same place they normally use. Below, I've attached the photos showing the faulty codes that confirm the necessary programming/coding was not done correctly.

The dealership not only seemed very honest, he also educated me on some rights that I have as a…read moreused car buyer from a dealership that I wasn't aware. He also let me know where a different dealership from a previous used car purchase failed to follow law so I am informed in the future. It's only been a few days but my wife and I enjoyed the buying experience and have enjoyed the car thus far. I would buy for Cherry Downtown Motor in the future.

CarMax

CarMax

(388 reviews)

we've bought three cars from carmax now, two from this location. hats off to the service…read moredepartment. I brought my wife's car in for some warranty work less than a month after we'd bought it, and the service guy caught multiple other issues and added them to the list of free fixes. Like one of the turn signals down in the bumper had condensation inside it, something I never would have noticed but he did. he easily could have ignored it to fix the things I was there to complain about. I'm waiting for a call back as I write this for my next car I'm having delivered so I can go pay for it and pick it up. I will say though, to others, if you don't have an appointment, it is difficult to just walk in and get stuff done.

called ahead to ask about selling my car and specifically asked whether coming in person would…read moreresult in a more accurate appraisal. I was told I could either get an online quote or come in for a better assessment and appropriate value, so I scheduled an appointment and drove in. When I arrived on time, I waited nearly 20 minutes. Eventually I was informed that the in-person appraisal would be very similar to the online quote, which made the visit feel unnecessary. The facility itself is clean and they have a nice selection of vehicles. However, I did have some difficulty getting assistance. I had to knock on an office door to get someone's attention before being connected with a representative. Overall, I'm sure CarMax is a good place to purchase a vehicle, but my appraisal experience could have been more efficient and better communicated.

Planet Cars - usedcardealers - Updated May 2026

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