1. Planet Cars

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Fairfield, CA

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white SUV car in asphalt parking lot
Mallory L.

People say to avoid "sleazy car lots" especially "smaller ones," but in my 4+ months search for a solid AWD used vehicle, I found Planet Cars, read the reviews on Google, Yelp and Facebook, and headed up to Fairfield. I found a well-maintained, super clean lot, with great condition variety of vehicles, and had a knowledgeable and pressure-free experience with Ryan, test driving a few AWD vehicles they had on the lot. We kept in touch and I watched the inventory on the website. A couple weeks later I returned with a trusted family member to help me assess the car I liked the most from prior test driving, and met Deepak who was professional, calm, knowledgeable, and above and beyond when I decided to go through with the purchase after a second test drive. I did not feel rushed, and was given options like a true business deal. My trusted mechanic inspected the car and it had no major issues (as advertised and as shown with integrity by Deepak (beyond the carfax)), and I had feelings of gratitude, relief, and security. Now I have a solid vehicle with what I wanted and needed, at a price way more affordable than the big dealerships and CarFax and Carmax, and way more clear and honest than craigslist, Facebook marketplace, etc. Thank you Deepak and Ryan for a five star start to finish service. These guys have been in the business for a long time and it shows. They have carved out an impressive lane.

My new Beamer Truck!
Rae H.

So after giving a great review, I regret buying from this car lot. I have had my car for 7mo and already almost 20k worth of work has to be put into this car. I am highly disappointed. A lemon is an under statement to what I feel I was sold. My advise to you and your company is take your foreign cars to the dealership for diagnostic and fixing because going to midas isn't it. You need to take foreign cars to who specializes in them not to any ol shop. Smh.

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24 days ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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3 years ago

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5 years ago

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Deepak S.

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4 years ago

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Deepak S.

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5 years ago

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2 years ago

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3 years ago

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3 years ago

Great experience!! Deepak is very patient and knows a lot about cars. We love our Subaru

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3 years ago

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4 years ago

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4 years ago

I recently did a transaction with planet cars and I have one word to say: Integrity! Your safe here.

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5 years ago

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5 years ago

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Deepak S.

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5 years ago

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Deepak S.

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4 years ago

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4 years ago

Excellent customer support! Joseph is very patient and he was very helpful in explaining all the car features

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5 years ago

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Deepak S.

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5 years ago

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4 years ago

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5 years ago

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Deepak S.

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5 years ago

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Deepak S.

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4 years ago

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3 years ago

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5 years ago

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Deepak S.

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5 years ago

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Deepak S.

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5 years ago

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Review Highlights - Planet Cars

“Ryan made the whole experience easy, which was perfect because I was buying a car for the first time and pretty nervous.”

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Cherry Downtown Motors

Cherry Downtown Motors

(2 reviews)

I am extremely disappointed with my experience purchasing a car from this dealership. I bought my…read morevehicle here and in less than 5 months it already needed a complete transmission replacement and it had a pretty big oil leak so I had to replace also the oil valve. When I contacted the dealership, Sajjaad told me that "with used cars, these things can happen" and claimed he had no idea the car was in poor condition. This was especially upsetting because I made it clear that I was buying this car to safely commute with my baby -- this wasn't a luxury; it was a necessity. When I brought the car back to him, he personally drove it and quickly called me to say "there are no issues." I insisted he drive it longer, and only then did he finally admit that the transmission was failing. He also told me, "you never know how long a used car will last." If someone selling you a car said that to you on the day of the sale, would you feel confident buying it? No one would -- and no buyer should accept that excuse after the fact. I want to be fair and say that Sajjaad appeared to be a nice man at first, but after my experience and after seeing multiple other reviews reporting the same issue -- needing new transmissions right after purchase -- it is impossible for me to believe he isn't aware of what he's selling. The pattern speaks for itself. It feels clear that he is knowingly selling vehicles that are at the end of their life. He offered to "help" by sending me to the autobody shop next door, where they replaced the transmission and "reduced" the labor cost. Not only was the job done poorly, but they failed to code the new transmission, which is an essential part of the repair. I then had to take the car to a specialized shop in San Francisco and pay even more money to finish the job correctly. The specialized shop provided diagnostic proof that the transmission was never coded -- meaning the work I paid for was incomplete and unsafe. This was not just a car for me. It was the only way I could commute to daycare with my infant. To take advantage of people in situations like mine is not only unacceptable -- it feels deeply inhumane. I trusted this business with my savings and my child's safety, and they completely failed me. I strongly advise others to STAY FAR AWAY from this dealership. The part I purchased on my own--due to understandable mistrust at this point--is not the issue. It's also important to note that They were the ones who y directed me to the store where I bought the part, as it's the same place they normally use. Below, I've attached the photos showing the faulty codes that confirm the necessary programming/coding was not done correctly.

The dealership not only seemed very honest, he also educated me on some rights that I have as a…read moreused car buyer from a dealership that I wasn't aware. He also let me know where a different dealership from a previous used car purchase failed to follow law so I am informed in the future. It's only been a few days but my wife and I enjoyed the buying experience and have enjoyed the car thus far. I would buy for Cherry Downtown Motor in the future.

Da Costa's Auto World - Only one header gasket on engine on the driver's side

Da Costa's Auto World

(15 reviews)

I took my 1966 Oldsmobile 442 to get a engine swap . First of all it went from $2500 plus $500 for…read moreparts he need to convert to a Chevy engine. The headers he put on he only put one gasket on the whole setup which is on the driver's side. The passenger side has no gasket neither do the back that hook up to the mufflers which is supposed to have one on each flow master. This business is crooked , I called him today and he straight up lied and said he had put gaskets on . I can't make this up people think that minorities don't understand business and attempt to over charge us .. my $3000 went to $4500 and on top of that when it was Time to pick it up he didn't have radiator fluid in it only water. Something told me to check and when I said something he tried to charge me for it ..,I had to have my car towed a few times to him and my house. I was charged for a flex that I had already on my car parts and labor also my car starter was missing like the flywheels had a notch missing. I towed it to him and he told me that it only needed a wedge . He tried to say that the starter he did not put one and I showed him receipts for I charged for a starter and labor than he said he forgot. If you was took by this guy Derek please get in touch with me I'm taking him to court!!! Josephdarnell10@gmail.com

I scheduled a routine service and between scheduling and arrival discovered an oil leak. This was a…read moreWednesday,Asked to have that service fixed as well as the routine service when I arrived for appointment. Said to add 2 or 3 days to find and fix oil leak. Checked, in person on day 3 as I did not receive the estimate call I was told I would receive. 'Oh, can't work on it, you need to clean the engine and bring it back the following Monday". We did that. Arrived at opening time (understand that we had to rent a car for the 3 days of original service and for the new service that was to begin.) On MOnday: 'oh, I am behind 2 days, it is 'Hot August Night' celebration and an employee has days off" We, stupidly, figured: 3+2 days. Rented a car for a week. Still no estimate. Called Thursday afternoon: ' I was about to start looking for the leak'. This was now 7 days in his shop and nothing even started. Said we would pick up the car " Well, you have to pick up before noon because we are closing". Very poor business practice: no estimate, no contact.. No one should go to this shop!!! Frank W.

BuySide Auto - 2018 Audi S4

BuySide Auto

(228 reviews)

SoMa

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Planet Cars - usedcardealers - Updated October 2026

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