I've been going to Take 5 Oil Change for my last few oil changes, and every visit has been a great…read moreexperience--especially when it comes to customer service. Most recently, my "change oil" light came on, so I stopped in assuming I needed service. Instead of just going ahead with the oil change, they took the time to check my history and let me know that since I used Mobil 1 oil last time, I'm actually covered for up to 10,000 miles. They explained that my car is simply set to alert me at 5,000 miles, so I didn't need an oil change yet. They easily could have taken my money since I came in expecting to pay, but their honesty really stood out. That level of integrity is rare and truly appreciated. Experiences like this are exactly why I'll continue to be a loyal customer. Highly recommend!

Gonna start with saying 1 POSITIVE NOTE: HIGH QUALITY CUSTOMER SERVICE from Patrick!…read more I pulled in with 1 car ahead at 9am and pull into the bay at 10am on a Friday morning. The service I requested was a Mobil 1 Advanced full synthetic oil change, however after requesting, I was told that they unfortunately ran out of the mobil 1 full synthetic oil. They offered to have their manager run out to pick up more oil but at a 20-30 minute wait time. In interest of time, I took up their offer of $10 off the "full synthetic house oil" but overall a disappointing experience. I considered leaving despite waiting an hour, but they had already drained the oil out of my truck. Again, the customer service was great! Saving this review from going to 1 star. But unfortunately due to this place being understaffed and the lack of essential products, there's no way that I can give a good review of the service received.

What a great experience at 7 Flags in Fairfield!…read more From the moment I arrived, everyone was friendly, professional, and genuinely cared about making sure my car was taken care of. Jesse did an excellent job with my oil change and made the whole process easy and stress-free. Russ checked my tires and took the time to make sure everything looked good, and Jeff, the downstairs technician, thoroughly checked everything under the hood to make sure my vehicle was in great shape. On top of the excellent service, my oil change came with a complimentary car wash and interior cleaning, which was such a nice surprise! It's not often you find a team that combines excellent customer service with quality workmanship, but that's exactly what I experienced today. Thank you, Jesse, Russ, Jeff, and the ladies who vacuumed my car for treating both me and my car with such care. You've definitely earned a repeat customer, and I'll be recommending 7 Flags to my family and friends. Keep up the amazing work!

I've been coming to this 7 Flags location for years now. Since my husband and I have a little one…read moreand a fur baby, the back seat of my current car has gotten very dirty (including stains from our dog's rear end when she had an infection). As you can imagine, especially since the weather has been getting hotter, my car also had a stench in the interior. Today, I requested for the exterior and interior to be cleaned. I explicitly asked for the seats to be shampooed/cleaned due to the stains in the back seat. For good measure, I requested for the floor to be cleaned as well. I was quoted a price, which included my member discount and agreed to the service. I was told ahead of time that the wait time for the service would be 1.5 to 2 hours, which I truly appreciated. After about an hour and a half wait, I was notified that my car was done. The gentleman walked me to my car and explained exactly what was done while he allowed me to check out their work. All of the pet stains were gone! The coffee stain that I had on the seat for years was nearly all removed as well! I was very impressed with the attention to detail that the staff gave on my car. Not only was my car clean, but it smelled amazing as well. I wish I caught the name of the gentleman that assisted me today, as I forgot to give him a tip. Customer service was amazing! Staff were friendly and knowledgeable of the services they provide. During the wait, I talked with one of the staff members in the wait area for quite some time. She was very nice and made my wait time fly by. I'll obviously continue to take mine and my husband's vehicles here in the near future.

Good Guys Auto care runs a tight ship! I called 7:30am when they opened and (Barry) answered and…read morewas very professional and kind over the phone. I told him I needed to get my vehicle an alignment and he was able to get me in. I told him about my other vehicle that from a code scanner saying I have a vacuum leak. The manager (Elvira) heard what was going on and shared her knowledge about the cause and said they can perform a smoke test and full inspection of the vehicle. Just bring it in and once your vehicle is done with the alignment, they will put your other vehicle up to inspect and run the test. After the testing I get a full report with pictures of what was looked at and what the main cause that needs to be repaired immediately to fix the issue. Very professional, organized, and prices are fair. We may have found our auto shop to repair our vehicles now. Family owned business and local business. Both that I love to support! I will definitely share the referral and tell others to bring their vehicles there.

I've been to this shop twice now. Both times the front desk people have always been friendly and…read morehelpful. They've done a great job with repairs and are reasonably priced. I think what sets these guys over is that I never get the feeling that they're trying to take advantage or oversell me on things. An honest mechanic is a find and this place lives up to its name. Totally recommend.

Used to go here regularly when we lived in Fairfeild, 20 years ago ... Been awhile since last…read morevisit, anyhow son in law truck needed servicing before they went camping so i volunteered to get it done and remembered this place and it's still around good time to check it out . Same owner yet different employees, still Quick & friendly service . Highly recommended

This has always been my go to place, but no more, now it is "Take 5," on Walters road, why(??), way…read morebetter deal. First the last time I went here, with my required full Synthetic, vehicle, Hybrid, I paid $94 and change, got a Veteran discount of a WHOLE $2.00 Whoopdeedoo, LOL. Today I went to, Take 5, same car, and got a 25% Veteran discount, bringing my total down to$79 and change, and no extra charge for removing and replacing that bottom engine shield. There's a new Sheriff in town and it is, "Take 5," open 7 days per week, and doesn't close for lunch either :-). Sorry Oil Connection, I loved ya, but we be broken up now, LOL

Something flew off our Honda Odyssey which caused the exhaust to sound like we were driving a race…read morecar. Called Hi Tech Auto and SJ answered. Said "bring it in!" Pit it on the lift. Helped us with what we needed to take care of. Great customer service! Thank you SJ!

Went to this shop because I wanted to see if all the 1 star reviews were true or not and see if…read moretheir quality of service were true in those reviews. All I have to say in those 1 star reviews were all wrong. These guys did excellent work on my car with changing the oil filter housing and headlight assembly for my Jeep Grand Cherokee. There value of the whole work was one of the best that I had compare to the other shops that I went to before. I wanted to give thanks to Owen and the owners for the service that they have provided.

Came in for an oil change about 10 minutes before closing, at first the employees seemed bothered…read moreby it which is understandable because everyone wants to go home.. as soon as I drive my car into the bay everything changed. The service quickly went from a negative review to a 5 star review. Everyone was super helpful. Work was professionally done and quick. They did a general check on all my fluids and even filled my tires with air. Great crew and even better service, we really felt taken care of. It was a little more expensive from what I usually pay at jiffy lube but it beats having to do my own oil change, I'd rather pay for the convenience. Definitely would come back!

Excellent service! Had me in and out. I was able to get my oil changed on my lunch break.read more

A few days ago, I took my car to a local dealership for its routine biennial inspection. After…read morecompleting the inspection, they informed me that I needed new front tires, along with replacement pads and rotors for the rear brakes, as well as some other non-tire and brake-related repairs. When I saw their quote for the tires and brake job, I thought it was unreasonably high. I declined their services and decided to do some research online. After calling four different tire shops, I found this place and immediately felt reassured. Over the phone, I spoke with a very friendly and helpful lady who provided me with a much more reasonable quote for the tires and brake work. I decided to give them a try, and I'm so glad I did! When I arrived, they completed the work efficiently and professionally. The lady at the front counter, along with her daughter, was not only friendly but also incredibly knowledgeable. The team in the shop did an excellent job and treated my car with care. It's rare to find such a combination of great service, reasonable prices, and friendly people. Thanks to Ali for building such a fantastic team! My family and I have found our new go-to tire and brake shop. I couldn't be happier with the experience. I highly recommend the Tire Depot!

I got all 4 of my tires from this shop. They told me if I ever got a nail or had an issue, plugging…read moreand patching would be covered for free. I recently noticed a nail in one of my tires, so I brought it in and they put a plug in it. The very next day, my tire pressure dropped again. I went back and asked them if they could properly patch the tire because driving on it like that isn't safe. That's when they told me patches are NOT covered and it would cost $35. I told them they need to be more clear about what's actually covered under their warranty. After that, the customer service completely changed. The guy got slick with me and started talking smart instead of trying to help. I'm just a working class man trying to save a dollar, and this is the kind of treatment I get for supporting their business. I honestly do not recommend this place. You're probably better off going to Costco or Big O Tires down the street where the warranties and customer service are much clearer and more professional.

My first experience at Wrench Works was when I brought my car in for an inspection. Right away, I…read morewas greeted by Valorie, who was very friendly and welcoming. It was a busy day, but she handled customers, scheduling, and phone calls with a great attitude. While I was there for about an hour, I noticed how caring and professional the team was. One technician took the time to help an older customer understand what was going on with her car before she left. He also assisted another customer in Spanish when she was having trouble communicating in English, and you could tell he made her feel comfortable and understood. I also had the chance to meet Matt, the owner. Based on my first visit, Wrench Works seems like a great shop with a team that genuinely cares about its customers. I'm looking forward to having more work done on my car here.

I used to have a VW and they made me aware that all of the times (and $s) I had my vehicle serviced…read moreat the dealership in town, not once was the service documented on Carfax. Even when I had significant transmission issues when it was high in miles. Once I realized they service other makes, I've been loyal taking my new Honda there regularly. They even now offer daily rentals with free shuttle service for a reasonable price. Knowing that the service is reliable and they make accomodations so that it can work around my schedule - I'm forever loyal to them going forward.

Repaired my truck within the time they said they would. Very expensive shop labor, but I guess…read morethat's what auto repair is like these days.

$210 to put a sensor up to the tires to check if the TPMS sensor needs to be replaced or not. Won't…read morebe coming back here. Even had to get price matched for less service from the Honda dealer. Nice people though.

If you're dealing with a complicated electrical or A/C issue, stop looking and go straight to Jeff…read moreat Multi-tech auto repair, seriously. My car had an extremely tricky A/C problem tied to the wiring and coding, and after going to multiple shops with no luck, he was the only one confident enough to guarantee a fix... and he delivered. Not only is he incredibly skilled when it comes to technical work (especially coding and electrical systems), but he's also honest, straightforward, and genuinely cares about getting the job done right. He took the time to explain the issue in detail, didn't cut corners, and never tried to upsell me on things I didn't need. He also communicated with me through the whole process. My A/C is running perfectly now thanks to him, and I wouldn't trust anyone else with work this complex. Highly, highly recommend if you want a real expert and someone you can count on.

Jeff does quality work. He recently worked on my wife's X4 M40i. He did a routine brake job,…read morechanged the pads and rotors on all 4 sides. Brakes work good as new, cost of repair is very reasonable, and Jeff got us in within 2 days of contacting him. Added bonus, when we picked up her car, it was washed! Thank you!