Came in for an oil change about 10 minutes before closing, at first the employees seemed bothered by it which is understandable because everyone wants to go home.. as soon as I drive my car into the bay everything changed. The service quickly went from a negative review to a 5 star review. Everyone was super helpful. Work was professionally done and quick. They did a general check on all my fluids and even filled my tires with air. Great crew and even better service, we really felt taken care of. It was a little more expensive from what I usually pay at jiffy lube but it beats having to do my own oil change, I'd rather pay for the convenience. Definitely would come back! read more

Excellent service! Had me in and out. I was able to get my oil changed on my lunch break.

I came in this afternoon and I want to say I truly appreciate the service I received. The guys here were very professional and courteous as they always are. My oil change light came on and they informed me I still had about 3500 more miles left before my next oil change. They didn't try to upsell me just honest, decent people. Thank you! This is why I keep coming back! read more

Absolutely wonderful costumer service in and out super fast and attentive to details and always give a little discount my go to for oil change read more

Needed to get oil changed in my wife's Subaru right away so heard Jiffy lube was pretty good. There was no wait when I got there and they were done in about 20 minutes. Quality oil, thorough service, checking all fluids and checking my tires for proper inflation pressure. The guys were very nice and professional and the cost was very reasonable. Will use them again! read more

The guys there are awesome! Always accommodating and kind. Wait times aren't bad. Will be using this location moving forward.

They don't want to do business, wouldn't change the transmission fluid b/c the plug wasn't easy to access. Wanted $70 for an air filter that cost $14 on Amazon. Just overall lazy, and unreliable. read more

The mechanics Koa, Miguel & Gipny were wonderfully knowledgeable & reasonable when I brought my newer used car in for the first time. They guided me on important things to look for in the beginning faze of ownership. I truly appreciate their honesty & friendly service. Highly recommend. read more

ABS and Check Engine light suddenly came on ahead of the 4th of July weekend. We plans in place I swung over to Jiffy Lube, as a loyal returning customer. I arrived with about 6 cars ahead of me. Gip and his team were quick to check in with me and get cars through their service. I was in the shop less than 20 mins. They'd mentioned the performance package which ultimately will help protect the engine, and the oil last longer. We changed the air filter as well. These services I was made aware of helped me feel more secure about the condition of our 24 year old car. We call our senior car "Big Bertha" and these guys take care of her every time! Thank you! read more

Professional, friendly and highly efficient. No time was wasted and all I needed was tire pressure. Will come back again.

I spoke with Bryan, who helped me out along the way. He was very knowledgeable and clear with the information he provided about my car. Excellent customer service--friendly, professional, and efficient. The whole staff was easy and pleasant to work with. This team truly lives up to the name Jiffy Lube--I was in and out in no time! read more

Wow! Definitely a 5-star experience here at Fairfield Jiffy Lube. The whole staff was ready to go when I pulled up in my minivan. Terry checked me in initially and explained the service. Then I went into the waiting room until the work was completed. I saw Terry, Francisco and Gip checking things out, cleaning, making sure all the work was being done. I learned Mike was the one who had done my oil change. Overall, I didn't have to wait long at all and everything feels as though it was thoroughly checked. So convenient and great value in a one-stop shop!! Thanks so much for the great customer service and look forward to visiting again! :) read more

In and out in less than 30 min for an oil change. Friendly staff as well, will be going back to this location.

Quick, friendly and honest service. Definitely will be returning. I was able to leave my car and come back on my lunch break. Super convenient and welcoming. read more

Thanks Brian and Kyle!!!!!!!! These guys provided me clear options. They took their time to explain what Jiffy has to offer. Being new to the area I needed a reliable location. These guys were very professional, polite and super patient with all the cars that were coming and going. They got my car work complete in a timely manner. Waiting area provided seats, water station and rest room. Prices were reasonable for the work completed. read more

Jiffy Lube - Auto Repair Near Me - Fairfield, California

Great Customer Service,Very Thorough,Very Informative, Very Very Nice ! Greeted Me Very Well,Customer Lounge Very Organized &Comfortable ! Great Price , Honored My Coupon . Manager and employees were Exceptional With Customer Service !! Would Recommend ! Getting All Oil Changes Done At This Particular Location From Now On -Alohni C read more

Had a rocky start with them on my first ever visit for a coolant radiator flush/oil change, as a New Customer. The manager Gip and crew went out of their way to make things right and now I can recommend their location to my friends/neighbors in Solano County. Thank you!!! read more

Excellent service. The Manager was very knowledgeable and knew what he was talking about when I asked him questions about air filters etc. staff was courteous and the service was quick and professional. read more

I went here over the weekend and they were about 30 minutes from closing. I came for an oil change. They did an amazing job! They offered things like free air in my tires which I have been needing. They even offered to fix a lightbulb from a previous accident for decent price. When they couldn't they took it off my bill. They went above and beyond. I will be coming back! Highly recommend! read more

As you can tell from my previous review from 2012, I've been a customer for over 10 years. I've seen different staff come in and out throughout the years, and in my personal experience, they have all provided impeccable customer service. I had a car service this morning and had to come back and update my review. I feel like, for the most part, Jiffy knows how to hire and train. Any issues or concerns, recommendations/suggestions regarding my vehicle(s) have been honest and right on point (compared to the dealerships). They continue to be reasonably fast, depending on how many cars are queued, and fairly priced. Jiffy, keep on keepin' on. Clearly, whatever you're doing just WORKS. read more

I will ALWAYS bring my car here! First of all they are courteous and helpful. They always explain everything they are doing. They show me what needs replacing and then do a great job! BUT! What sold me was that I had gone to another shop previously because of a coupon and after I was done with the oil change, the oil change light kept coming back on. I tried resetting it, but it kept coming back on after a few seconds. I called this place I had gone to, and told them about it. They told me to bring my car back in, so I did. They checked all the fluid levels to make sure that there was oil, etc. It still kept coming on! So now I'm thinking oh great. I've got some kind of electrical issue which I would have to take care of at the dealership. That was going to cost me at$$$$, because it costs a fortune to go to the dealership! Well, I came into Jiffy Lube to get my oil changed because it was time. After they were done, they walked me out to my car, open the door for me, closed it. I started the car and the engine light was off. I waited a few seconds because I had been used to the light coming on, and it never did! I drove home. It still did not come on. This morning I started the car and still no oil change light--so clearly whatever this other oil change place did was wrong! Clearly they do not know how to change oil! I will never go to them again. I will always come to Jiffy Lube!!! read more

Amazing job!!! The guys are very helpful fast and convenient. Get you back on the road in no time! read more

Jiffy Lube - Oil change needed!!! - Auto Repair Near Me - Fairfield, California

*BEWARE OF THESE SCAM ARTISTS* Disabled my battery (twice) in order to have me buy a battery for $140. Already knew the scam was on but had to play along to ensure they wouldn't mess with my car anymore. THE WHOLE PLACE IS IN ON IT!!! DO NOT GO HERE!!!!! read more

I came back and spoke to the manager about the issues that I had. To his credit, he personally oversaw the correction of the issues noted and gave me a coupon for a free service, the next time I needed one, explaining that he was new and having some issues with correcting bad habits permitted by his predecessor. When I came back for my free service, the next time, I had no issues. I can't say that I had a good experience with this business, but they are clearly aware of the problem and seem to be moving in the right direction. read more

I came to the Jiffy Lube after Firestone told me it would be a two-hour wait for my APPOINTMENT oil change. I should have come here first. Speedy service, and the guys are terrific. Checked in with me constantly to let me know what they found, etc., including checking my Check Engine light code. Will get ALL my business in the future. read more

Employee play on their phones while everyone has to wait for their car to be completed 3 cars half way done and nothing is being done but BSing amongst the employees read more

very helpful. They got me in right away. The manager was very thorough. remember, if you don't want to pay full price, you've got to bring in your own coupon read more

I was really impressed with the all-new (to me) team. I arrived before opening yet was still greeted promptly and courteously. My service was completed quickly while I was informed every step of the way and alerted about coupons I did not know were available. I highly recommend the skilled, efficient, and friendly crew at the Holiday Lane location! read more

I pulled in behind one car and literally sat there waiting to be helped for over 15 minutes. The two cars in the bays didn't seem to have anyone working on it. I literally pulled up, waited for 15+ minutes and then left. Huge disappointment on Jiffy Lube! read more

I was very impressed by the service I received today. I am so bad with names, but the gentleman that helped was so informative and took the time to explain. It really showed that he took pride in his work and his customers. He would even ask me if it would be okay to open the door for me when I got out of my car, into the building and out of the building. I also noticed how well all of the employees enjoyed working there. Will bring my car back under this new group of men. read more

I have only been to Jiffy Lubes since I've gotten my car. Usually at different locations and this one is by far the worst and most unprofessional. They broke my drain plug and had to get a new one at a dealership. Okay, it happens. But then a young lady came and said, "uhhh they will be right back. Did any one update you? No? Well the drain plug broke and they need to get a new one. Sorry, we will give you coupons at the end and make up for it." Okay awesome, coupons would be nice since it was taking an extra long time and no one updated us expect this nice woman. At the end a man was doing my check out and I ask about the coupons and he said "uhhhhh" then left and didn't come back. When we left to go get out car he said, "have a good day! Thanks for coming!" Was a very annoying experience and DO NOT recommend this place to anyone. read more

Greatest personalities and service here, good pricing, fast and they always make sure the customer is satisfied

Bad news guys. They don't do free top off anymore. If your car has not been seen by them within last 400 days they will charge a fee for checking oil, water, tire pressure etc. The staff were friendly & helpful but say this is a company policy now & I said it would cost them a 20 year customer. They were understanding but we're all disappointed read more

My bosses truck doesn't take the standard filter. Called in a day in advance to see if they could order it. Kenny; bless his soul, took my nagging calls more than once (sorry!) and got it in! Kenny, I'll be sure to bug you in the near future with all my difficult oil changes. You rock!! read more

Austin was fantastic! Friendly and didn't try to oversell us. Will definitely keep coming here!

After hearing noise on my brakes I stopped here for my oil change, tire rotation and brake inspection. I specifically told them about the noise. When checking out I was told that my brakes looked fine. It turned out that only the outside pads were inspected and in fact the inside pads were way past their life. My expectation based on the description on the website of a brake inspection when doing the tire rotation would have been included all the brake pads and both sides of the rotor. With the cost of an oil change at a dealership now even less expensive than the Jiffy Lube price I don't see any reason to continue coming to Jiffy Lube. read more

Jiffy Lube - Brake pad - Auto Repair Near Me - Fairfield, California

I am so disappointed with this jiffy lube. First I was told it would only be 15-20 minutes and then someone would call me. Never received a call. Went inside to pay and get my car and there was one person asleep in the office room but no one at the front desk to pay. After getting inpatient I went to the garage and got someone. Then they had the nerve to say "we cleaned your windows, vacuumed your floor and changed your oil" well that's hard to believe when I stepped in my car and saw this. Not very reassuring that they even changed my oil. Save the headache and go somewhere else. read more

Jiffy Lube - Auto Repair Near Me - Fairfield, California

Very inefficient. When I arrived, there were 2 vehicles ahead of me: one in the bay and one waiting for a tire check only. It took 45 min for me to leave. Much of that time, *both* bays were empty. The other bay was empty with 2 vehicles waiting when I arrived. During this time, most of the staff was standing around waiting for vehicles to be checked in and brought into a bay, so they could work. After my van was finally done... It sat in front for at least 5 min before I went out to find out what the delay was. I stood by my van for a few minutes before somebody asked, "Do you want to check out?" "Yes." Um... Duh. "Somebody wants to check out!" I'm very confused... Why wasn't this automatic when my van was done? It's not like requesting the check at a restaurant. There were no vehicles in either bay. Another few minutes pass and they finally check me out. Also... Bathroom was out of toilet paper, not flushed, with urine on the seat. I'm used to Oil Changers. I recently moved and there isn't one nearby. Maybe I'm spoiled? Oil Changers run like... a well oiled machine. And they even clean my windows. read more

Zero stars. The 1 time I decided to bring my Mercedes into a jiffy lube for an oil change. I've always go through our mechanic. It was the last time this Mercedes will receive an oil change because Jiffy lube on Holiday destroyed my engine. Now I have to take legal action. This location is chaotic and unorganized. Crazy chaotic! Always take your vehicle to you mechanic! read more

Extremely slow. Employees are disorganized and only a few are working at a time. The manager is alright but everyone else just talks and walks around. If you want to go someplace the employees are worse at the job then you are this is the spot. read more