Robert was amazing!! Knew exactly what we needed and assisted us in install a battery. Really glad they are our local go to for auto parts. J and D read more

Shoutout to Richard for the amazing service! I wish I could give him 100 stars. My car wouldn't start this morning, and after I jumped it and drove to this location, he tested my battery right away. Even though it was raining outside, he stayed out there to help me install the new battery and made sure I was good to go. Super professional, fast, and friendly service. This is exactly how customer service should be! Thank you Richard! :) read more

I went to autozone needing a new battery. Richard tested my battery and installed a new one within a few minutes. I don't know much about cars, he was very knowledgeable and answered all my questions. Customer service 10/10 for Richard !!! read more

Great customer service at autozone! Was assisted by Seth who was very knowledgeable and helped me find a new battery for my car, also helped me replace it. Took a little over 30 mins. Saved a bunch of money coming here also as opposed to going to the dealership! read more

Autozone - Battery replacement by Seth - Auto Parts & Supplies Near Me - Vacaville, California

My daughter and granddaughter went to Auto Zone to get a 2nd opinion on my granddaughter's car. She was told that she needed a new alternator, which is quite expensive. An employee by the name of Maurice came out to the car, popped the hood, and used a tool to check the Alternator. He said, "No, it isn't that". Then Maurice went and got the tool to check the battery, and yes, it was the battery! The battery that was recommended cost more than we wanted to spend, but Maurice took the time to explain why this particular battery would better suit my granddaughters needs. So, I said, fine, let's get that battery. Another employee, Eli, went to my car and installed the battery for my granddaughter (at no additional charge). The manager, Robert, had observed all this and offered a discount! Yay! I saved $50, and I so appreciate the great staff at Auto Zone!! I even asked Eli about a small problem I was having with my Explorer. He knew exactly what it was before I finished the story! I will definitely go back to this establishment, and all of these employees gave excellent customer service. read more

Today, Robert and Chris were my heroes! After my battery died unexpectedly, I went to AutoZone where Robert installed my new battery. Later in the day, I went back to recycle my old battery. Unfortunately, when I attempted to leave, my car didn't start. Robert immediately came out to see if there was an problem with the new battery. Long story short, there was nothing wrong with the battery. Robert then went and got Chris. Determined not to leave me stranded, these two wonderful men identified the problem as being a blown fuse. They installed a new one and I was on my way. These men are the epitome of great customer service! This will forever be my auto part store of choice. I highly recommend them! read more

I just wanted to give a shout out to Eric, Valerie staff. Made a phone call to see if they had a part for my carburetor I can hear them fiddling with parts in the background trying to help me out which i thought was amazing customer service!! Get there and chat with Eric and Valerie- awesome people! Thanks for the friendly and kind old school service! My go-to for all my car related needs! read more

Everyone who worked there seemed nice and let me know they would be with me shortly. They were all busy. Robert was really helpful. He helped me get the right windshield wipers and put them on for me. My check engine was online so he also scanned my car to let me know what was wrong with it. Printed it out and gave me pricing info. read more

Richard N. was amazing he got me in and out! He even helped me save money to i had no idea that i had points that had built up so it was a very joyous visit to this auto zone. If you need help definitely ask for him. He'll def get you right! read more

The customer service here is amazing thanks to Robert Kim the store manager went out his way to put on some windshield wipers on my vehicle while it was raining really heavy he didn't mind at all he is an amazing manager and thank you for your customer service read more

My experience with Paul at this store was great! He was so kind and patient with me through some tedious windshield wiper issues, and afterwards, when he heard I was going to wait to get home to change them, he took me outside and changed them for me himself! I so appreciate the quality of service and time he took to help me out. read more

I had a wonderful experience last Friday at the AutoZone on Nut Tree & Alamo. the gentleman who helped me was Scott, I purchased a car battery, he got me tbe lowest price with my military discount, and swapped it out. We discovered that it was a side post instead of a terminal. He was able to locate one he had in stock, same price and replace it. Did I mention that I got there 10 mins prior to them closin? long story short. Scott was friendly, knowledgeable and a nice young man. I appreciate his service and will shop at that AutoZone again. Thank you Scott and his supervisor Lori. read more

Thx Manny V and LaLisa J. You both made me feel like I could ask whatever questions I needed. And you were spot on. Thx! The DefBlue AND the leather cleaner and conditioner were exactly what I needed at a fair price. I felt listened to and not rushed even though you attended to other customers accordingly and respectfully. My family loves your store. read more

I was highly satisfied with the Vacaville Autozone specifically Valerie who went out of her way to replace our van battery. This event happened on Mother's Day where we were previously stuck with AAA. Valerie recommended the best battery and even took the time to explain the technicality and educated me in how the battery works and the "watch outs" when replacing a battery. Thank you so much for your excellent service and genuine care, Valerie. Thank you for making sure that Autozone customer get an excellent experience and care. read more

On 16 August 2024 the brake lights on my Honda decided to stay on all the time. I called Auto Zone in Vacaville (by Lucky Grocery Store). The kind and professional associate Chris not only found the part needed, he even helped by installing it himself. I am very grateful for the wonderful assistance Auto Zone always gives customers. read more

I owe a HUGE thank you to the store manager, Paul Wiley, who helped me with a damage swap on my car battery today. I bought a car battery at this store in 2021, and the battery died on me today. After calling AAA and having them come out to the parking lot I was stranded in, they told me battery was dead (can't fix it) and AutoZone might have a warranty on it. I went back this store at 779 E Monta Vista and Paul Wiley, the manager, took care of me right away. He scanned the battery, told me there was a warranty, and was able to get me a new battery in a matter of minutes. The only problem is this store did not have the battery I needed, so Paul reserved one at the Fairfield store for me and I went to pick it up there. NO COST TO ME! Paul Wiley is amazing with his knowledge, speed of service and helpfulness calling other stores to get what I needed today. Thanks! I will be a repeat customer every time!!! read more

They were not really busy, or it seemed like it. No one was on the phone. But I did wait a bit to be checked out. Someone had to tell the other guys to help me out since I was just standing there waiting. The store is clean. Make sure you sign up for there emails. I used a $10 off of $50 coupon which is equivalent to about 20% off, which is well worth checking my emails read more

Went in to get my battery checked and turned out it was no good. Zack helped me get a new one and even installed it, he was very helpful and kind. Would recommend this place read more

I was recently stuck and stranded in Vacaville my car battery died plus and I had a nail in my tire. I had all four of my kids with me as well! DJ was the gentleman that helped me out. he gave me a ride to my vehicle to jump the battery and was able to assist me with what we needed to fix my tire and able to get me through the process everyone in the store was incredibly helpful and attentive if I got stuck anywhere I'm glad it was here grateful for all of the employees. read more

Had to find a light bulb for my car, wanted to confirm low beam or high beam bulb needed. It was busy so I waited in line for my turn, all staff was helping customers. Spoke to Alex who helped me confirm which bulb was needed and offered me a couple of options. Alex was very friendly, spoke well and was patient with my questions I had for him. Another good experience in this shop. read more

I came in after work because I needed new windshield blades for my suv. Luckily it wasn't too busy. Sean was able to assist me and find the right size to purchase. He and the rest of the staff was helpful. Sean was able to answer any questions and helped me make a decision on which brand to get. I also asked if he was able to put them on for me because I honestly do not know how to put those things on. Sean said yes and he was able to put them on within minutes. My customer experience was great and I would come back if needed. read more

I got amazing customer service here tonight! I stopped by for windshield wipers and oil. Christian, who I believe is a manager, helped me. He figured out what my vehicle uses, brought me to where things were, explained the differences and pros/cons, and after I paid he came out to my car and changed my wiper blades and checked/filled the oil! While he was doing this we had a great conversation about some issues I'm having with my car, and he really knows his stuff. Easily the best trip to an auto parts store EVER. I highly recommend. And management, if you're reading this, Christian is a very valuable employee and deserves a raise! I'm going to recommend to anyone who will listen. Thank you Christian for making a mundane errand a pleasant experience! read more

This time went back for a small part for my windshield wiper - even though it was a very small transaction it was treated like it was worth hundreds of dollars - Jon not only was very friendly in finding the part but even helped install it (even after he was supposed to leave) - then when I wanted help to install another windshield part Brent came to the rescue - these fellow were just like the other staff that helped me during a previous visit - Autozone has great staff and should let them know it (hopefully I just did} read more

I really love this place ! Great service, selection and awesome staff... Very, very helpful EVERY TIME I've gone in something !

Wost place for customer service. Don't make a mistake on what you buy and open the package. The rude people behind the counter won't give you a refund. Went to O'Reilly Auto Parts and got the part I needed. Bye Bye Autozone. read more

I came here just after my car didn't pass Smog and the second i walked in i was greeted and someone was helping me find the part, he even installed it for me too!! i was able to get my smog redone withing the hour it was fantastic! The new Store manager Manny really focuses on customer service and it shows, the whole team was so helpful, im for sure coming back here! read more

Worst customer service, they did not replace an actuator because i installed, how smart they are. Went to auto zone in north texas and no problem to get a new one. read more