I'll start with clarity by saying that I had a pretty solid takeout deal here; I had heard mixed things about RollPlay prior and was unsure of whether to try them, but was in the area and decided why not? Through their promotion, I ordered two bowls of chicken phô, three coconut matcha strawberry sago dessert jars, and a viet coffee, all for $24 after tax. A pretty solid deal, and I'll try not to let it influence my review too much.
Starting out with the service; the staff were friendly but there was confusion with the promo redemption; thankfully, the manager explained that I had to order a bowl and the sago jars through Uber Eats before I redeemed the full promo in person. The promo redemption was a bit convoluted, but I'm glad the management was helpful and apologetic.
Now the food; like what I heard prior, mixed:
Chicken Phô: So-so. I could tell the individual ingredients were better quality than most; the pasture-raised chicken was savory and well-seasoned, the veggies still fresh, and the noodles a pleasant springy texture. The broth, on the other hand, was quite bland. It didn't taste artificial or anything, just somewhat watered down and lacking in richness and spices. They also served the broth on the side for pouring over the other components (for takeaway), which meant that they didn't really have time to steep and infuse the broth. So points for fresher, more organic base ingredients, but overall execution as a dish was a bit lacking; the entire phô was still decent, just not outstanding.
Viet Coffee: Strong. Quite strong. As it should be with traditional viet coffee. And yet also sweet and creamy which made it quite balanced, although I still wouldn't recommend drinking it in the later afternoon as I did, unless you loathe the idea of sleep, haha!
Coconut Matcha Strawberry Sago: Also pretty solid; not overly sweet, with a delightful mix of textures from the combination of strawberry compote, coconut jelly, and creamy coconut sago. The mild, floral bitterness of the green tea is a good foil for the sweeter parts as well. Will probably have the other jars for breakfast in the coming days.
Overall, I see the vision that RollPlay and its sister location PhoPlay (I do love a good innuendo, lol!) are trying to pull off with healthier, less processed ingredients and certainly respect it, but a few important things do fall flat. Especially without the promotion, I can see the pricing being a bit exorbitant for the somewhat-lacking quality. I also get the appeal of them being open 24/7, but that does lead me to believe that they may be incentivized to lean into convenience over quality, especially if a portion of your clientele are drunk Rosslyn hipsters at 2:30am who aren't paying too much attention to flavor.
The broth should be more flavorful and lively, and shouldn't be served on the side so that the protein and veggies can infuse better. Also, some consistency on promos would be appreciated; using a different service for the promo and the ordering makes things overly complicated.
All-in-all, there's at least still potential here, assuming the management takes my advice. read more