Three things stand out to me about this Dick's store location…read more 1. It is busy all the time. Any day of the week. Any time of day. 2. It is very clean and merchandise is always nicely arranged. 3. Online order pickup is great. They always have your order ready on time and you never have to wait long at the pick up desk. Considering how busy they are (see #1), I am always pleasantly surprised by this.

Hadn't been to this store in eons. I was desperate to find a pelvic and/or thigh/groin support…read morebelt/strap. I already scoped out another store, but found nothing. It popped in my head to try Dick's. I thought for sure they'd have one, considering it's an athletic store, and huge at that. I am a 53-yr-old woman with RA and fibro, and I severely strained the thigh, back, pelvis and groin areas. I had to use my cane to enter the store; I grabbed a small cart to lean on, as well. The guy standing near the entrance said hi, but didn't ask if I was looking for something specific. I looked around, lost, so looped back to him and asked where support belts and such would be. He told me they were located upstairs. He then mentioned an elevator, and pointed in the general direction. I knew I couldn't take the escalator, because I needed to lean on the cart at that point. I searched all over for the elevator, and nothing. I finally looped back around to the restroom sign, and eventually realized a small makeshift sign was taped to the wall, noting the elevator was down the corridor. It was very generic and not noticeable from afar. The elevator is way in the back, hidden, old, worn and it reeked inside. The #2 button was taped over, and only #3 or #1 could be pressed. I don't know why there is even a #3, but I chanced it anyway. It took me to level two. lol I finally found the wall where all of the braces were attached to, albeit quite far away from the elevator. The area is quite congested, and not really made for a cart to traverse. I was relieved to find the wall of braces...only to be let down. Out of all the rows and rows of braces, straps, support this and that, not one single item for the pelvis and/or groin. I didn't even see a spot where it's supposed to be, so I suspect they don't even carry them in-store. Additionally, I noticed there were no price labels anywhere, so it was a complete guessing game as to cost. In severe pain, I had to wobble away and get back to the 2nd floor. I took the escalator, and left the cart there. I didn't want to get back into the smelly, clunky, old-sounding elevator again. A young female employee saw me when I got to the bottom, and asked if I found everything I was looking for. I said, "No..." She just chuckled and said, "Oh..." I then replied, "I couldn't find what I was looking for..." She didn't say anything back. No offer to help, find another employee, etc. After going to a 3rd store, I gave up. I just ordered online and I get my brace tomorrow. I was just hoping to have one today, and maybe even try it on, to ensure it fits well, etc. Such a shame that Dick's didn't deliver. A huge store like that should have them as a no-brainer...and on the 2nd floor to boot. You'll have people coming in probably in pain, so why put them on the 2nd floor? lol Makes no sense. The employees need to be more connected and interactive. Lastly, that elevator is horrible. And please make signs which direct you from the point of entry all the way to the elevator! This is basic 101 stuff.

Nice atmosphere for shopping for all of your outdoor needs! There is a good selection of clothing…read moreand gear for hiking, biking, camping, backpacking, cycling, and the like. The employees were friendly and helpful. We found exactly what we needed, in looking for some new folding chairs - we are quite happy with the comfort and ease of our Kickback Rockers. There is plentiful parking in the shopping center lot, and it is in a nice location near a variety of other stores and restaurants.

I've recently gotten back into camping, so I've spent a lot of time shopping at REI. Overall I've…read morehad a positive experience. The selection is pretty good for basic camping needs. I love my new Basecamp 4 tent. The staff seem helpful when you can find them. I feel like I'm getting a good value for my money on many items. One of my biggest complaints is the no bags when checking out. Come on this is ridiculous!

They answered every question that I had and didn't even get flustered with me asking so many…read morequestions. Everything that I ordered has been spot on! When I wanted the wrong product they ask why did I want that. They often would recommend something else (.usually cheaper, they are not in it sell something), because I made a mistake or a stupid request. They never made me feel like a fool, only encouraged me as I was learning fly fishing. They truly love fly fishing.

My nephew and I took a two day fly fishing course from Brian at Briarwood sporting club. Brian is…read morea walking encyclopedia of fly fishing. We learned a lot. But practice practice, practice. If you want to start up fly fishing, this is a place to go. I highly recommend MRO.

Best knife shop on the planet! Only high quality products here. Microtech, Benchmade, Spiderco…read more Tons more! I travel a lot for work and every time I come to Columbus I stop in and spend money. Super helpful salespeople and not pushy at all. Very knowledgeable. Bring your knives with you and they will sharpen them to better than new! I love this place!!!!!

This is my first time looking into quality knives, and I was a little shocked at how much some can…read morego for. But the staff here were so friendly and walked me through their knife selection. They explained what to expect when getting a longevity knife versus a temporary knife. I ended up getting a Spyderco knife and would absolutely love to come back to get another one in the future. They also carry high-end chef's knives. You HAVE to check this place out. It's beautiful and very addictive.

It seems like this business is very intentional about its hiring process. Every employee we have…read moreencountered is sincerely caring, helpful, patient and knowledgeable, and they give honest advice. You get what you pay for here.

My friend and I came in hoping to get some help after having a terrible experience at another shoe…read morestore. We were immediately greeted by Mya and she was able to quickly explain their assessment process. Once she reviewed the way we walk and our shoe size, she was able to pick multiple pairs of shoes for us to try. Each pair was unique to our needs and were amazing. We each ended up really liking a pair as well as the insoles she suggested. She was so friendly and knowledgeable. She was able to give us good advice and information when we asked a million questions. If you ever need running shoes I highly recommend coming here. I felt like they really cared about you and wanted to assist in our running journey. And if you are extremely lucky you might even be there when Mya is working and you'll definitely be in great hands!

The worker Riley who helped me was very kind and respectful. I felt very cared for and helped…read moreduring my experience at soccer village. I was attended to while trying on cleats. I will be returning because of my amazing service.

I had such a great experience at Soccer Village in Dublin thanks to Ava! I came in not really…read moreknowing what I wanted and honestly probably asked a million questions, but she was super patient, helpful, and understanding the whole time. She explained everything clearly, helped me figure out what I actually needed, and never made me feel rushed. Definitely one of the best customer service experiences I've had. Thank you, Ava!

I wish I could rate this stir and it's employees as a ZERO! I bought a $500 driver and it cracked…read morein the first 30 days. The store would not replace it. I waited months for a replacement because they said they had to mail it in. When I get it back it is not the same driver head. After I complained they offered to exchange it for a new club. Why couldn't they do that to start? To make matters worse they wanted to argue with me to the point of aggravation each time I interacted with them. My suggestion- buy your clubs online because there is NO customer service benefit to buy it from Golf Galaxy. I won't ever again...

Horrible customer service and only average selection…read more I walked in just after 7pm (I know, they close at 8). No one greets me (although there's only one other customer checking out). I ask an employee where the women's golf shoes are and he points to the other side of the store and keeps walking. But what really bothers me is that within minutes, I'm the ONLY customer in the store, with 3 employees...and I'm back looking at the shoes for a solid 10minutes and NO ONE comes to even check on me or see if I need anything! So, I have to go find someone to answer a few basic questions. I walk to the front of the store (only a few yards down the aisle and around the corner from the shoes) and there are all 3 guys just standing there, talking. I'd understand if they were closing down, or cleaning or with someone else... but nope. THEN, when I tell them I need help with shoes I have to basically guide one of them back to help me. To which he really only answers EXACTLY what questions I ask. No further information, no opinions, no details on anything. I left. Never going back there. I'll just buy on Amazon. I did go to Dicks afterwards (owned by the same company).. and had an AWESOME conversation about shoes, upcoming sales, selection etc. night and day difference. IF I have to go anywhere for golf stuff (that I don't order online)... I'd rather go to Dicks. How crazy is that?! Don't waste your time in this place.

Great experience. The staff is helpfull and friendly. Highly recommend going here before you…read moreorder something online. Save shipping costs and acually have a knowlegable human help you get exactly what you need.

This place is great! The people are very friendly, answering all my questions, and even guiding me…read morealong the way to find the right suit for my swimmer. We felt at ease with their knowledge about the different products, which they had a much larger selection and with great value compared to other places (including Amazon). Their customer service is also top-notch with their fast responsiveness. I have been ordering TYR tech suits for my daughter and will continue to do so. Oh yeah, not to mention their faster-than-expected delivery of our orders.

Just really generic cheap looking Buckeye merchandise. The Nike apparel is especially bad here…read more Very lazy and cheap prints.

Great to find all OSU items from clothing to sponge finger n jewelry license plate frames even…read moreBuckeyes. Candy n nuts

On 10/22/25....(two hours after I posted a one star review on Yelp and Google), Ethan left me a…read morevoice message. He stated there are two Specialized Como Turbo e-bikes at his BikeSource shop on Sawmill Road. Ironically, this was the last day I could purchase a new ebike before leaving town. I wasn't born yesterday. His phone message was a CYA attempt to appease BikeSource management that he reached out to a complaining, potential customer. What about the TWELVE DAYS I lost of valuable vacation time waiting for an ebike to be shipped to BikeSource? I can't get those days back to cycle in Ohio. Hopefully, Ethan does better with future ebike customers. I'll never set foot in that store again that's for sure!

Went to Bike Source after riding a Trek Verve 3, Cannondale Adventure 1 and of course the…read moreSpecialized Roll 3.0. Personally I felt the Roll 3.0 was the best fit. IMO I actually bought the bicycle from the manger Will. He was great by the way and helped me dial it in with customizing it. They had the color I wanted in stock but I wanted to add the custom brown wall tires with the reflective stripe so they had to order them. This was not a problem, considering it was the 2st week of February. About a week and a half later Ethan called and said my bike was ready for pick up. When I got there and inspected the bike, I noticed a very small scratch on the bike and handle bar. I was really quiet and didn't know what to say? I felt kinda bummed, ya know? Ethan asked me if everything was alright and I showed him two minor flaws and explained to him I'm kinda OCD and he took a look and immediately was willing to rectify the situation. Very empathetic the entire time, he offered to order another one or discount this one a little if needed be. Most people couldn't care less but I asked him if it wouldn't be too much trouble if I got another one. Needless to say, another week later and I received a phone call saying the bike was ready. The fact that Ethan went above and beyond and understood how I felt without even really saying anything to him spoke volumes to me on how Bike Source employee(s) takes care of their customers. Ethan was super cool the entire experience and I loved showing up and they had the pedals on and all ready for me to ride was awesome. The fact my bike is little custom than stock is also really cool.