On 10/22/25....(two hours after I posted a one star review on Yelp and Google), Ethan left me a…read morevoice message. He stated there are two Specialized Como Turbo e-bikes at his BikeSource shop on Sawmill Road. Ironically, this was the last day I could purchase a new ebike before leaving town. I wasn't born yesterday. His phone message was a CYA attempt to appease BikeSource management that he reached out to a complaining, potential customer. What about the TWELVE DAYS I lost of valuable vacation time waiting for an ebike to be shipped to BikeSource? I can't get those days back to cycle in Ohio. Hopefully, Ethan does better with future ebike customers. I'll never set foot in that store again that's for sure!

Went to Bike Source after riding a Trek Verve 3, Cannondale Adventure 1 and of course the…read moreSpecialized Roll 3.0. Personally I felt the Roll 3.0 was the best fit. IMO I actually bought the bicycle from the manger Will. He was great by the way and helped me dial it in with customizing it. They had the color I wanted in stock but I wanted to add the custom brown wall tires with the reflective stripe so they had to order them. This was not a problem, considering it was the 2st week of February. About a week and a half later Ethan called and said my bike was ready for pick up. When I got there and inspected the bike, I noticed a very small scratch on the bike and handle bar. I was really quiet and didn't know what to say? I felt kinda bummed, ya know? Ethan asked me if everything was alright and I showed him two minor flaws and explained to him I'm kinda OCD and he took a look and immediately was willing to rectify the situation. Very empathetic the entire time, he offered to order another one or discount this one a little if needed be. Most people couldn't care less but I asked him if it wouldn't be too much trouble if I got another one. Needless to say, another week later and I received a phone call saying the bike was ready. The fact that Ethan went above and beyond and understood how I felt without even really saying anything to him spoke volumes to me on how Bike Source employee(s) takes care of their customers. Ethan was super cool the entire experience and I loved showing up and they had the pedals on and all ready for me to ride was awesome. The fact my bike is little custom than stock is also really cool.

Staff is helpful, sharp, & has a great attitude. Chad helped us find the right bikes, which have…read moreexceeded our expectations.

Thee Best service! The Gahanna Hamilton rd location are both great in terms of repairs, service or…read moreeven making a bike purchase! I 100% recommend!

Called in desperation on a Saturday morning because we were in need of an emergency wheelchair…read morerepair and there's no one in town that could help. The man on the phone told my wife that the least he could do is take a look at if if we brought it in - no guarantees, but it was worth a shot. We got to the store and one of the employees came out to look at the chair and told us to bring it on in and they'd see what they could do. Within about twenty minutes, the wheel as fixed, the tires were fully inflated and we were back to enjoying our weekend! Aside from being very helpful, everyone working here was incredibly friendly. To top it all off, they have some of the most comfortable T-shirts I've ever worn! Thank you so much for everything - this is one of the rare times that I would give six stars if I could!

Bill and the other's at Cyclical Nature Bicycles do an amazing job! Doesn't matter if you're a…read morenewbie to the cycling world or a professional cyclists they will take care of you! If you're looking to take your cycling to the next level Bill does killer job with bike fits. Having a bike fit done was the best thing I've done. So go check them out!

Looked online for a very specific bike & only Johnny Velo had it. It was still in the store when we…read moregot there & after a test run I knew I wanted it! Great service & professional & efficient. Awesome small business to work with & they know their bikes!

If you are looking for a E-Bike this is a great shop. I had great service…read moreand they really took the time to answer all of my questions. The shop also sells all the safety equipment you might need as well as locks. My son loves his new bike that we chose.

For anyone with bikes and especially E-bikes, I have a solid recommendation for you!!! After…read moreneeding to find someone to help with fixing my bike, I have come to a verdict: BEECHWOLD BICYCLES HAS MY BUSINESS FOR LIFE! Day and night service from this business and Johnny Velo and Orbit Bikes. Both of those businesses were completely hands off, only gave terrible excuses as to why they can't do the work. Whereas at Beechwold Bicycles, the second we entered the door, the owner's son, Luke, jumped into solving our issues, took the bike and literally fixed one of the problems in 60 seconds. Literally. Btw, the owner and his son were present when we visited Beechwold Bicycles. Amazing true family business.

I came in to Beechwald bicycle to get my bike repaired. I gave him specific instructions, Tires,…read moretubes, tune-up and my pedals. I came back a week later and noticed that my pedals were done. They charged me $60 more to complete it. 4 rides into my season and the tires are already wearing out. Don't go here!!

i got someone for help they was rude and told to hurry up. this was no one in the shop, but the…read moreperson kept telling to hurry up. not going back

Great Local business. Free Test Rides!! Unsure about a bike or just want to try some out for fun,…read morethe test rides are so easy and fun and really free no games. All their bikes are of great quality and for a good price all things considered. The bikes are made at manufactures where all the worker are paid well which is why they are a bit higher. You can feel good about buying a bike from here on both the manufacturing and local level. The people that work there are passionate about bikes and customer. They know eBikes, this is their specialty unlike some other places. Great people great product.

Did a great job repairing my bike at a fair price! Tremendous service and attention to detailread more

I had them put together an electric bike that I bought did a great job delivered it and explained…read moreeverything for cheaper than what they told me they were gonna do it for

I went into the Rode Home bike shop in downtown Worthington yesterdaYes to look at electric bikes!…read more The guy in back never came out from behind the desk to ask if he could assist me. iI'd been looking at electric bikes online, knew which brand was a better bike, the Aventon saw one and that man never gave me the time of day, no greeting no nothng! I even called my bf and was telling him they had two bikes I liked! He never offered ANY info about the bike, price, anything! I had to keep going back to him to ask questions as he was rude and offered no assistance!!!! I bought that same bike elsewhere, actually I bought two electric bikes! please don't shop at Ride Home Bike Shop, you'll be so disappointed!!!!!

A cool shop. It has bikes and coffee, what else could one want? The bike stuff is priced okay…read morecompared to other independent bike shops, and the selection is of good quality. If you like fancy pour over coffee, it isn't that expensive. The owner is a friendly fellow and knowledgeable. It beats the bike store and coffee chains. It's locally owned and the owner seems to be the only employee. There are several bikes for sale. It has a good selection of accessories. The gloves are about $30, but they look to be of good quality. It's not cheap for anything here, but prices are comparable to many independent bike stores in the area. They also offer bike repair. As for the coffee, it's fresh. The pour over is great. It's about $3.50 for a cup. The fancier coffees are about $6 each, but they are probably good. It has the bike stuff at the front. It has places to sit in the rear of the store. The store is probably too noisy for relaxing with coffee if they're working on bikes and making coffee, but is good if you need some coffee and look for some bike parts.

Great people, Knowledgeable & Very Attentive/Helpful Staff‼. The owner actually works there a few…read moretimes a week, takes time to address your specific needs for you or your team's sporting needs. Good $avings on used sports equipment, high standards on items sold to their customers. Highly recommend the PIAS Hilliard location.

Service was very nice. We traded in weights to get a different kind of weights and they helped us…read morewith it. There supply on every sport is endless. The prices for there stuff is good there was a golf driver marked down for 50 dollars less.

I've recently gotten back into camping, so I've spent a lot of time shopping at REI. Overall I've…read morehad a positive experience. The selection is pretty good for basic camping needs. I love my new Basecamp 4 tent. The staff seem helpful when you can find them. I feel like I'm getting a good value for my money on many items. One of my biggest complaints is the no bags when checking out. Come on this is ridiculous!

Camping and outdoor fun has become integral with my life since my son joined the Scouts. REI has…read morebeen part of this journey with a huge selection of gear of the highest quality and customer service to match. I have learned volumes here just by walking around with the ability to touch and try things out to see how they fit or try and figure out why they are designed the way they are. When I have questions, I know I can can always ask any of the employees for some help. The prices may be a touch high but the ability to shop the way I do and with the local selection, I feel it is worth the premium. Overall, I highly recommend the store and love it here.