i got someone for help they was rude and told to hurry up. this was no one in the shop, but the person kept telling to hurry up. not going back read more

Stopped by yesterday to check out this newish store but they were closed. By appointment only on Monday and Tuesday. Weird. Came back today to see what it was all about. Turns out this isn't your average bike store; it's super specialized, electric bikes only. Currently the stock is pretty slim, only two brands, but more are expected down the road. They will also eventually service electric bikes. Other than a few helmets, the store didn't appear to carry anything other than bikes. From the sound of it, it might stay that way. The owner, I presume, was very friendly and helpful and answered a slew of questions about power, production, country of origin, etc. I hope they prosper. With such a slim selection, this may not be easy, but two sales a month will probably cover rent. Average price tag was $1500. read more

Orbit City eBikes - Storefront - Bikes Near Me - Columbus, Ohio

Great Local business. Free Test Rides!! Unsure about a bike or just want to try some out for fun, the test rides are so easy and fun and really free no games. All their bikes are of great quality and for a good price all things considered. The bikes are made at manufactures where all the worker are paid well which is why they are a bit higher. You can feel good about buying a bike from here on both the manufacturing and local level. The people that work there are passionate about bikes and customer. They know eBikes, this is their specialty unlike some other places. Great people great product. read more

Orbit City Bikes rocks! Comprehensive selection of e-bikes and friendly and knowledgeable staff. We are very lucky to have them here in Columbus. If you are even remotely considering an e-bike then look no further than Orbit City where that is their sole focus. read more

What a fun little store. They allow you to test drive electric bikes, know their stuff inside and out, and even advocate to the local police and rangers, to inform them that electric bikes are not motor vehicles. The prices are generally in the $1k-$5k range, and feature everything from off road to commuter. read more

We bought a new ebike in May. It soon developed a problem with the battery life indicator. OCB contacted the manufacturer but after they failed to reasonably respond within 12 days about this warranty issue, Orbit City stepped up and supplied a new battery. Way to go OCB! read more

Electric bikes. Did I mention they have ELECTRIC bikes!! I saw it posted in the window: " Test rides!" I could hardly contain my enthusiasm. We were greeted as soon as we got inside. The gentleman behind the counter was more than happy to hook us up for a test stroll. Gave us a quick, yet thorough shpeal about the vroomvrooms, copied our licenses, held on to a cc, and sent us on our way! I'm pretty sure the only thing I want for, oh, till I die, is one of these throttle mamas! Talk about awesome advances society has brought to fruition!! read more

Great bike selection and customer service!!!!! My wife and I are in our 70's and I thought our bike riding days were coming to end due to age and declining health. We decided to look at electric pedal assist bikes to see if they could keep us going. We went to Orbit City and they hooked us up with just what we were looking for. Hills are no longer a problem! And distances are not a challenge either. With pedal asssist we still get the amount of pedaling exercise we want and don't end up exhausted regardless of the length or difficulty of the ride. The bikes were expensive, but they're the best exercise investment we've ever made! read more

Good selection and great customer service! Tom was very knowledgeable, patient, and answered all of my and my friend's questions. I took test rides on three different ebikes, and chose a sturdy A2B. Most shopping experiences aren't this much FUN!! Plus FREE delivery in Columbus area...who does that now? All businesses should be this easy to deal with! read more

Stopped in a few times to see what stock was available locally since I was considering purchasing a commuter bike online. Alex was very knowledgeable and able to answer all of my questions. No-pressure sales, but after you do a test ride, you'll probably want to get a bike. I opted for a Juiced CrossCurrent because it had all of the features I wanted and was one of the less expensive bikes at $1500 (the bike I was comparing it to online was $2000). I did a few test rides and sealed the deal via email (thanks to accepting PayPal payments). Because I worked far away it was hard to get there before closing, so I had my wife pick up the bike. I took it for a test ride and found that the electrical system was shutting down. I contacted the shop and, even though I was out of town, I was able to arrange for them to get into my garage to do the repair (replacing the wiring harness). During my second test ride, I noticed that the chain was skipping in the higher gears. At first we thought that this was a shifter adjustment issue. I took it into the shop after work (they stayed open a little late for me) and let them check it out. They couldn't figure it out on the spot, so I left it overnight and they called the component manufacturer (Shimano) and Juiced Bikes. Shimano reccomended a new chain. The bike was returned un-repaired while they waited for word on covering the repairs under warranty from Juiced Bikes. While I waited, my friend and I took a look and upon closer inspection, one of the pins in the chain was extra tight, preventing it from bending around the tighter radii of the smaller, higher gears. I told the shop what I had found and they ordered the new chain, once again installing it at my home while I was away. That night's test ride was flawless. :) I've ridden my new bike to work 3 times this week (11 mile round trip) and it's such a pleasant experience (even in temps over 90 degrees F)! Travel time has ended up being about 45 minutes. I usually ride to work mostly on battery except climbing hills where I pedal a little to help. I get to work about as sweaty as if I had taken a brisk 1 mile walk (which I normally do twice a day anyway). On the way home I pedal all the way and get in a nice workout. The bike is very comfortable, even in business casual attire. Stock seat is great. No discomfort during or after the rides. All in all, Orbit City Bikes seems like a great place to get an electric bike. They can take care of maintenance and repairs and all for a price that seems to beat online options. Though they seemed to be working out some processes when it came to the warranty repair of my bike, they were helpful and courteous through the whole process and ended up settling on a solution that fixed the problem. I'd recommend that my friends shop here, and if they live and work near a bikeway, I'd encourage them to consider commuting on an electric bike! read more

Fantastic shop for electric bikes. I've been to a LOT of bike shops around Ohio and none had the selection like Orbit. They had sections of bikes from many different countries and types of electric hub bikes and mid-drive. I especially liked the Dutch style comfort bikes. The sales staff was super nice and informative and there was no pressure to buy. They let you test ride any of them. Excellent place! read more

I bought an orbit city bike as a christmas present for my boyfriend. The battery didn't seem to hold the charge as well as it should. We took it back to the store and they gave us a new battery without any question. They are knowledgable and have the best customer service. If I wanted another bike I would without question go back. Great store! Great service! They also keep your bike tuned up for a year. read more