While the system works fairly the customer service really doesn't. The home owner needs to give a…read morecode to the employee to discuss issues and most of the time they never ask for it unless I make mention of it. So in theory anyone is capable of coming in and calling them and overriding the security system. The second issue is their equipment eats batteries at a very high rate so batteries are being replaced a couple times a year. Every time batteries need to be replaced it is a phone call and very time process. All in all I do not recommend EPS as there are much better systems out there for same amount of money or less with much better customer service.

Had to cancel our service today because we sold our house. EPS will still make you pay for 75% of…read morethe remaining contract. What a rip off! I understand if we were still living there but the house is sold. There are much better companies out there offering better systems with no contract. Avoid these cowboys like the plague. I have also read reviews of people having to pay the remainder of their contract after 10 years of being loyal customers. That's the way you treat your customers? Why would anyone want to sign up with them? They offer nothing special.

Very friendly, and courteous at our annual routine maintenance / inspection. Technician was neatly…read moreattiredas always....

From the owner: Since 1957, Vanguard has been Michigan's best-in-class Fire Protection, Life Safety and Security…read moreSystem contractor. (616) 245-8719 From design, installation and commissioning to code compliant inspections, testing and maintenance -- you can call on Vanguard to be your single source solution for fire protection, life safety and security systems. Whether you follow a performance or a prescriptive compliance path, Vanguard helps you reach and maintain your goal to provide a reasonable level of safety, property protection, and public welfare from the hazards created by explosion, fire, and other hazardous conditions. We ensure that testing, inspections, and maintenance are made at specified intervals in accordance with applicable NFPA standards or as directed by the local AHJ. We are headquartered in Grand Rapids, MI, and have branch offices in Traverse City, Kalamazoo, Saginaw, and Detroit. Contact us today and learn how we can keep you and your company safe.

Got my home security system from TKS Security. The whole process was fantastic! I felt zero…read morepressure from my consultant and I couldn't be happier with my system! Highly recommend!

From the owner: We specialize in Burglar & Fire Alarms, Video Survailance, Card Access, Lock work, Intrusion,…read moreIntercom, Automation, Monitoring, with up to date Survailance and Security options to do whatever it is you need! TKS Security is just a call away!

Very Competitively priced! Friendly and easy to work with! Workers were courteous and were very…read morecareful not to leave a mess. I was given answer and suggestions to all my questions and was very happy with the outcome.

I quoted with other electricians in the area and EBC was the most competitive, their communication…read morethrough out the project was hugely appreciated and the quality of there work will speak for itself over the next 50 years. Not only did it pass code with our local inspector every time, they also engineered the switches outlets and smoke detectors in a way that we would appreciate (2 and 3 way switches in most rooms). I came across EBC Security & Electric through my work who often refers them for commercial jobs we need help with. Thank you for sticking to the price you quoted and being up for the challenge on our addition.

All around great experience. Craig was responsive, efficient, knowledgable, and affordable. Keep…read morehis number.

Craig was extremely helpful when I was locked out of the house. I called multiple other businesses…read moreto help and none of them answered my call but Craig. He was able to come quickly and changed out the faulty locks immediately! He provided us with new keys and locks on the spot. Craig was friendly, funny and an honest and reliable helpful person. It is rare to find such a helpful and genuine service at a moment's notice. Thank you for saving my day!!!

Salesman was very pushy, preached his willingness to help and be available but has been completely…read moreunresponsive since installation was completed. We've cancelled our service and have requested uninstallation. We have scheduled a service window, twice and have had no one call or show up.

Run far and run fast when they come to your door. The price I was quoted was NOT the final price…read more They fail to tell you that the equipment will cost you an arm and a leg AND take 5 YEARS to pay off. But even if you try to save some cash by canceling the monitoring you apparently can't use any of it on its own. Such a fricken scam. Even if you change your mind if it's not within less than a week you're screwed. I called not a week past the date and they wouldn't do anything. Save some money and get a RING camera. I felt so taken advantage of by this company and I wish I never had anything to do with them.

Highly competent and extremely responsive. Net Guard came out and solved many problems the original…read morehome automation company could not be bothered to handle. I highly recommend Kevin and his team.

From the owner: NetGuard Technologies is your all-in-one technology partner, delivering reliable, secure, and…read moreinnovative solutions for businesses of all sizes. We specialize in Managed IT Services, Cybersecurity, Surveillance & Security Systems, Phone & Internet Solutions, Networking & Cabling, and Websites & Digital Marketing. Whether you need to protect your data, connect your team, or grow your online presence, our expert team ensures seamless integration and top-tier support. At NetGuard, we make technology work for you—efficiently, securely, and affordably.