Wonderful moving company! The two that did the moving were very nice and courteous!…read more I'd hire this company again in a second! Mike R.

Hoekstra moving is a step above the rest. Very professional…read moreand courteous! Nate Hoekstra and his sister, Jordyn along with the 3 strong men on the truck make me feel honored to have made their acquaintance!

Jaden and Doug made our move very smooth and stress free! They were very detailed and careful with…read moreour belongings even though we were only going from Grand Rapids to Traverse City. They were also great to talk to and just overall great respectful people. We will be recommending New Neighbors to all of our friends and if in the area will use them again! I would be wrong to also not mention how great their scheduling and owners are. They came out to our house and even looked at all of our stuff to give us a very reasonable quote and followed up many times before our moving day. Thank you so much again!!

Showed up with pink on my favorite color. The wait was longer than expected but well worth it. Very…read morepersonal. I recommend this company for anyone who needs help moving.

Michael the Mover is responsive, flexible, super fast, easy to work with....and WAY CHEAPER than…read moreother moving companies. Michael even gave me ideas and offered options to help make my move go quicker and cheaper. I don't think they even took a break. They worked fast, non-stop, and took great care of my stuff. It's an easy choice. Don't waste your time talking to bigger moving companies who are embarrassed to even give you a price over the phone (instead they send you an email with a 4-page PDF that attempts to justify a price almost three times higher). Go with Michael the Mover. I can't recommend enough!

This company is still crushing the local competition! They're so responsive, professional and…read morereasonable compared to other companies my friends and I have used. Keep up the great work, guys!

We hired Seniors Moving Smarter to help us with our downsizing needs. White Mitten Movers came to…read moretake our larger furniture items to our new apartment. We couldn't be happier with the entire experience. The young men knew exactly what to do and how to take special care of our belongings. They didn't waste a minute. They were attentive to our requests of where to put our furniture and even had a welcome suggestion or two on what they thought might work better. We can highly recommend Seniors Moving Smarter. They were a lifesaver for us. Jim and Mary Anne Schneider

We felt absolutely fleeced by this business! Called and got…read morean estimate that started out as a reasonable price... then, it became everything was changed to added on costs! We hired someone to come in and pack our loved one's belongings, only to find out after we opened the boxes months later that they literally put one or two small items and a TON of craft paper wraps in the boxes... because they charge by the box, we OVERPAID terribly! I would NOT RECOMMEND this business to anyone!

I work for a local home builder, we hired Short Kingz for a smaller "Junk Removal" project because…read moretheir rates were more reasonable than the competitors who quoted the project. Our owner was so impressed with price and service, now we recommend Short Kingz to move our clients into their new home if seeking services. Friendly, Professional, and Very Reasonable. I would recommend Short Kingz again!

We were told that three men would show up to load, drive, and unload. When only two showed, we…read moretried to call the the contact person who did our estimate, Steve, but he was unreachable the entire day- on a Wednesday. We were only moving 20 minutes down the road so it was scheduled for a one day job that lasted until 10 PM. Because there were only two guys on the job they were completely exhausted when unloading so many things were broken. When I finally got a hold of Steve at Allies Van Line he was not apologetic and offered no partial refund. It was cold and raining that day which made it even more difficult for the two men doing what should have been a four-man job in hind site. One positive I will say is that they provided a lot of boxes for us to pack since we were not hiring them for packing. The overall cost was the lowest estimate we got. When it comes to moving I've learned it's worth paying a little more for quality service and customer care.

Recently moved into a home, combining 2 families from large apartments with 2 teens, 1 younger…read morechild and 4 pets. Lots of stuff. We decided to pack up our own stuff but have them move the larger items. Scheduled a 6.5 hr slot for the Saturday and we finished in 5 hours. We provided Pizzas and beverages to the team, who were an amazing group of movers, very efficient and strong. Highly recommended! Thank you for an awesome job & fun day!

DO NOT USE THEM. The sales rep, Dylan, was very responsive and came to our home to give us an…read moreestimate and then was our liason prior to the move. We were very pleased. Then came packing and moving days. Now I would refer to this company as A Pickup and a Couple of Guys. They immediately started to complain about how much they had to pack and how they had to leave at 5 so they weren't sure they could get it done. China was packed using cloth place mats which they had to hunt to find since the china and place mats were in different parts of the house. There was plenty of bubble wrap available. Crystal was thrown in a box with packing paper. Items were moved from one part of the house to another to pack so when we unpacked we were not able to find complete sets of items. Sure enough, when 5 pm came the majority of packers left even though they had not packed any of our bathrooms and had left 4 kitchen cupboards untouched. Fortunately 2 of the other packers were responsible and finished up. The next day, the actual moving day, was a repeat. Complaints about how much stuff we had, they hadn't planned enough trucks, the boxes were too heavy. By 4:00, when we saw them passing a joint around we just wanted them gone. We are not naive but we didn't appreciate their vulgar language. On move in day they were expected between 8-9 AM. We had confirmed that time several times in advance. They did not show up until 1:30 PM. Every time we called to check we were told they were still loading the trucks. We now think they couldn't round up enough workers. Two furniture items were broken so they could not be used, 2 lamps were packed so poorly that the switches no longer worked. Several dishes and glasses were broken. We have taken pictures of all of the damage and submitted them multiple times to Nathan, the manager. He has not responded. No adjustor has come to analyze the broken pieces of furniture so we can get them repaired. We paid extra for breakage insurance so that was a waste of money.

Run as far way from Rent-A-Man Movers as you can! Purnell Gates sells himself as a business man…read morethat values integrity and will tell you that "satisfaction is guaranteed". That is far from the truth! Purnell is a professional at ignoring calls or texts. He will tell you one thing and do another or nothing at all! Expensive D2 furniture that is designed to be taken apart and put back together, per the store where the furniture was purchased, will be ripped apart and damaged beyond repair. His employee will deny he did the damage and say that this furniture is not meant to be taken apart. Funny, it was perfect before they entered my home and that is what the furniture is designed to do. Purnell is very good at saying, "Sorry". The furniture is put back together with.... L brackets. Below you will find Purnell giving himself his own review of "fast fast fast...", but what you will realize is fast means complete disregard for your belongings or anyone else's. Your belongings will get to their destination after your new neighbor's mail box is run over and your new yard driven on. The driver did not even stop and talk to the home owner! The home owner knocked on my door to tell me. Nice way to be introduced to the new neighbors! Countless items will be broken and damaged, beyond what realistically can be expected in a move. I am far from unrealistic. Furniture will be dropped, scratched and damaged beyond repair. He may wrap the furniture in a blanket, but that will not protect it from being shredded as his workers slid it around the bed of the truck seemingly finding every rivet on the truck bed. Most people would realize that you can not slide furniture across a truck bed. I will say that this piece of furniture was attempted to be repaired....after 2 months....and was told that I can not move it because the repair may not hold, per the man that did the work. Keep in mind that that same person said the true repair was "out of his lane". Purnell trying to get out of the repair as cheap as possible somehow got him to complete it. Purnell told me he would bring the furniture piece on Friday, but he did not show. No message was given. Saturday morning comes and he is suddenly at my door, unannounced, with my furniture. What if I wasn't home?? A group of high school kids with a truck and trailer would do a better job, communicate better and take better care of my belongings. Purnell's lack of communication and my feeling that he wasn't going to show up should have been the red flag that I should have listened to. If it wasn't for a recommendation that I trusted, I wouldn't have hired him. An abbreviated list: My concrete top patio side table was broken. I was told he will get it fixed and took the pieces. It has been 6 months since I have seen it.... He said because it is concrete, it is weather sensitive to make the repair. Must not be warm enough now? Night stand that was in my child's room for 15+ years without a scratch, yes without a scratch, now has a large gash in the top. My dinning room table has a bow in it and the chairs' corners are all damaged. An end table was dropped and can not be repaired. Couch feet were askew and chipped upon arrival. Patio furniture all has to be sanded and repainted. The list goes on. It has now been 6 months since the move. Purnell Gates intentionally ignores calls and texts to fix or replace furniture. The last time I was actually able to talk to him, he said he,"need to talk to her". Her is the person that recommended him to me. He is looking to have someone else bail him out. When I stated that he didn't need to talk to her as she has nothing to do with the business relationship, he said, "I do need to talk to her" and then rudely hung up. The interesting thing is, that person that he needed to talk to sided with me! Five weeks later, he will still not answer or return a calls or texts. I have been nothing but patient and understanding and totally taken advantage of. To bring resolution to this whole matter because getting anything repaired or replaced with him was not going to happen, I offered a cash settlement of $400, pennies on the dollar. Was going to take care of it all myself using the money as far as it would go. Guess what I got...continued silence. When talked to the person that he needed to talk to about the amount, again, she sided with me. She I also agree with another reviewer, Lisa E., that the price quoted went up from the initial quote. When the business owner posts is own review, I would also question the validity of the other reviewers. Purnell Gates lectured his employees on numerous points about their job performance, but he doesn't listen to his own words. Accountability, responsibility, respect, follow through, communication and integrity are just words to him and hold no value in Rent-A-Man Movers actions and business practices.

After getting two recommendations to use Rent A Man for a recent move, I went ahead and made…read morearrangements. Day of my move, the designated move time came and went. At one hour late, I sent a text and called. No answer. At two hours late, I sent a text and called. No answer. I made calls to the two people who'd recommended this service. My sister was one of them. She called him and he answered. Five minutes later I got a call. He said they were running late and would be at my house within an hour. Two hours later they showed up. So, a noon start time turned into a 4:30 start time. They arrived tired and rushed. While loading my furniture, my dresser was damaged. One of the guys saw it when I said something and pointed it out to Purnell. He said "sorry." As though it was no big deal. Ok, stuff happens when you move, I thought. We arrived at the new house and things went well. They struggled to get a couple of big pieces in but ultimately managed to get them where they needed to go. Purnell insisted on a walkthrough. Yep, other than the damaged dresser, the things they moved looked fine. Unfortunately, after they left, I discovered a 6-8" dent and scratch in a loaner fridge that I have until my new fridge is delivered. I messaged Purnell the next day and told him about it. He chose to argue with me that they hadn't damaged anything. Um, yes, they did. Purnell eventually agreed to come out and look at the damage. Mind you, I have to may pay for this brand new fridge because of the damage they caused. Purnell didn't show as promised. A few days went by and I reached out to him again. He asked what time I'd be home and promised to come look at it. Again, he didn't show. Didn't call. Nothing. It's been a month since I moved and this hasn't been resolved and obviously, Purnell doesn't care that his team damaged something in my house. I will NEVER recommend Rent a Man. Never. This isn't how you treat people and it's not how a moving business should be run. Huge disappointment.