I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

Do NOT use this company, especially if you plan on using a renovation loan or are buying a house…read morewith a FHA loan!!! Working with this company was a nightmare to begin with. When we initially called the company, we explained that we would be using a renovation loan to fund the project and went into detail how said loan worked with payment. We were assured that it was ok, thus we scheduled an estimate. We had a limited amount of days to get the quote in to our lender, and was upfront about that. We were told by the estimator that we would have the quote either later that day or the next. We ended up having to hound the company for the quote and it took a week to receive, thus delaying our close. It was like pulling teeth receiving information from this company. The worst part was when it came time for us to receive the clear to close. Our bank sent Michigan Screen & Window Repair the agreement, and on the third business day they still hadn't sent the agreement back. With renovation loans, you need a signed agreement in order to receive the funds for the project. After many calls, we learned that they REFUSED to sign the agreement because they needed the deposit first. Why it took 3 business days to tell us this is beyond us. We then said we could write a personal check so that we could get the agreement signed. Once the bank cuts them the check, they could just reimburse us. They said NO and would only return the deposit check to the bank. At this point we had our mortgage officer call them to try to explain better and they wouldn't budge. They even told our mortgage officer that they would have to send the agreement to their attorney first to review "and this would add time and money to our quote". Our bank has never had this issue with any contractor before, and we do not have these issues with our other two separate contracting projects. The phone call ended with Michele (their office manager) telling us that we would be best going with a different company. We were supposed to get the clear to close on our house today, and instead we are scrambling to find a whole new contractor. What this company has done is completely unforgivable and unprofessional and WILL be reported to the BBB for how they handle business. It should have been communicated to us from the beginning that they cannot accommodate renovation loans and time frames, especially since that was the premise of our first conversation with them. Do NOT use this company for your screen or window needs. You will regret it.

We were so happy to see the finished product. Great people who did the work…read more Nice window in our room. The light is great. Thank you so much.

When you know that you are going to have to spend a lot of money to complete a remodeling project,…read moreyou want to hire the best. After meeting with Lynn, we decided that his company was just that---the best. And we were right! The work was completed quickly, efficiently and without any hitches. We will absolutely call him again for any future remodeling projects, because we know him to be reliable and honest---and isn't that exactly what we are all looking for when hiring someone to work on our house?

Terrible customer service. Months after finally getting someone to come to our house to look at a…read moredoor wall that is leaking we still haven't been able to get it fixed. Called several times to get a date for service and no one can give us a date/time for this to happen. Talked to 5 different people so far and nothing is resolved. We had 9 new windows put in 5 years ago and had nothing but problems with customer service then also. We will NEVER buy Pella products again. Finished the rest of our house with Andersen windows and are much happier with those.

Zero out of Zero. Waited for over 1 hour to simply pick up a replacement screen that we were told…read moreto "stop by anytime they're open". There is one very unprofessional gentleman working and after waiting 45 minutes and finally assisting me for 3 minutes, He "stepped away" to ask what some other folks wanted and started and entire sales pitch and walking the showroom with them while I stand here being COMPLETELY IGNORED! Save your money and find a reputable business that will stand behind their product and care as much about customer service as they do about making a dollar.

These guys were great to work with. They were reliable, reasonable, and good natured. The price was…read morefair and they made sure I was happy with the job. Can't ask for more than that!

Jack was great to work with! He responded right away and was out to the house within an hour. He…read moregot the work done quickly and his price was fair. Wouldn't hesitate to hire him again!

These people have been out to my home 2 times to inspect the issue with our windows (that are…read moresupposed to be covered under warranty) & write an inventory of the parts they need to order. You leave a message at their office & dont get a call back, even when you have given them weeks to return the call. Beyond frustrated at the disorganization & lack of professionalism demonstrated by this company. I would suggest going elsewhere for your windows & doors.

From the owner: Country Window & Door - Your trusted source for professional window, patio door, and entry door…read moreinstallations. Enhance your home's energy efficiency, aesthetics, and value. Our expert team ensures high-quality service and products tailored to your needs. Visit us at Country Window. net to explore our range of offerings and schedule a consultation today! Contact us for a free, no pressure estimate and start your home improvement journey with Country Window & Door. Note: Our team ensures a smooth and professional installation process with a focus on energy efficiency and curb appeal.

They could actually give the quote that they said they would. They came and looked and measured and…read moreI got no response.

This company has reached out and have scheduled an appraisal…read more So excited to see what Chris can do for us thank you for calling me personally to fix my mix up with companies