Salesman was very pushy, preached his willingness to help and be available but has been completely unresponsive since installation was completed. We've cancelled our service and have requested uninstallation. We have scheduled a service window, twice and have had no one call or show up. read more

Run far and run fast when they come to your door. The price I was quoted was NOT the final price. They fail to tell you that the equipment will cost you an arm and a leg AND take 5 YEARS to pay off. But even if you try to save some cash by canceling the monitoring you apparently can't use any of it on its own. Such a fricken scam. Even if you change your mind if it's not within less than a week you're screwed. I called not a week past the date and they wouldn't do anything. Save some money and get a RING camera. I felt so taken advantage of by this company and I wish I never had anything to do with them. read more

Do not sign long term contracts with this company! They do not let you out of them for legitimate reasons. Cancellation is a financial burden and windfall for them read more

This company is a scam. I switch from my previous provider because it was "suppose to be cheaper" I was told that my equipment was suppose to be waived if I signed up for a certain package deal and signed up that day. Now I'm being told that I have a loan out from a loan department for over $700. What the hell!!!! So now I'm paying Vivint and citizens. Also all of a sudden, they're having problems taking payment from my account, therefore putting me 3-4 months behind, leaving me to pay a lump some. STRAY AWAY. read more