Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

If you're like me, your spring cleaning list just keeps growing. One of the items I had been…read moreputting off was air duct cleaning. Unpopular, unsightly, and rather boring, it's a job that had to be done nonetheless. Jim from Duct Works did a great job on my air ducts in my rental home, making the entire process stress free. My initial call to Jim was just for a quote and to answer a few questions and although I called a few more places for quotes, it's Jim's honesty and straight-forwardness that made me want to use him for the job. He's the owner/operator of DuctWorks and I liked knowing that the person I was talking with on the phone would be the person who would show up for the job. Lucky for me, Jim had an opening the following day and we were able to knock the job out before the weekend. Although I wasn't present for the actual cleaning, my tenant said that Jim was friendly and did the job efficiently and quickly. I followed up with a phone call to Jim to see if there was any issues and thankfully there weren't any (whew! No dead animals in the ducts. Always a relief) A few things I learned from calling around about duct cleaning is that some of the national chains won't do an older home where they suspect or are unsure of asepsis around the ducts. DuctWorks took every precaution in working with my older home that the other, larger chains passed on. Also, DuctWorks uses a truck instead of the handheld vacs ensuring that the dust and particles are removed safely and quickly without re-emitting anything into the air. The prices are reasonable for duct work cleaning and given that it was a long time coming for my house, it was well worth it. I've already recommended him to home owners for their home maintenance.

Jim and his associate did an amazing job cleaning our ducts. We had just finished major renovations…read moreafter moving into our new home and noticed an immediate difference in the air circulation after they were done. Jim was also very accessible by phone and easy to schedule with. I highly recommend Duct Works.

We had a major water leak in our basement that was coming from our water heater. Vredevoogd…read moreplumbers came right out and were able to indentify the problem came from too much pressure from the main water line. They added a pressure relief tank and turn the heat down on the tank. They even cleaned up the mess they didn't make! These guys were so fast and professional. I can't say enough about their level of service, and speed to take care of our issue. The price was fair I blieve given the situation. It was around $850 to fix an issue that probably would have cost us thousands had they not fixed it.

I am unsure how Vredevoogd could rectify or improve the situation with a phone call and chat. Your…read moreemployee was unwilling to even show up to verify if he could help me or not. A woman from your business called to cancel my appointment 15 minutes before it was supposed to take place. I explained in detail the I had an electric central AC and heating system and that the compressor is located on the roof of the building. I repeated explained that I do not have neighbors above or below me. My electric central AC and heating system is located in a utility room on the 2nd floor of my three story unit. The USPS insists on putting Apt 107 instead of unit 107. My address was provided to you on Monday, but nobody was concerned about my apartment like home until 15 minutes before my appointment. I do not live in an apartment like condo. My condo building is three stories high and I live in a townhouse styled condo that is three stories and an end unit. My AC compressor that is located on the roof is easily accessible to tenants and service technicians. The lack of knowledge by the woman that called to cancel, her supervisor and the technician is an internal problem and not something a conversation with me will solve. If I ran Vredevoogd I would be looking for three new qualified employees. Your employee seem to lack knowledge on very basic information about electric central AC and heating systems and AC compressor located on the roof instead of being ground level. I was without AC for three days. Thank God another company fit me in that same afternoon. They diagnosed and fixed the problem in 45 minutes. Three days without AC in 90 plus temperatures and it could have been many more because Vredevoogd canceled 15 minutes before my appointment.

Brian replaced our kitchen faucet, the guest bathroom drain, and the shower cartridge which was…read morecracked and leaking. Our house is over 30 years old, and Brian makes everything look and function like a new home. The quality of his work is excellent and more than meets our expectations. Brian provides his service at a reasonable rate, and we will continue to hire him for other projects.

I called Haisma based on the positive reviews after another HVAC company failed to call me back…read moreafter 2 full days to schedule an appointment. There were only 7 reviews on Yelp for Haisma at the time but after reading through each of the reviews, I felt confident the reviews were genuine and decided to give it a go. I'm so glad I did. The two technicians who came to the house were super professional and pleasantly personable. They worked collaboratively and took their time to troubleshoot the problem I was having with my furnace. I find that service companies often times will try to upsell the problem and replace components and parts that don't necessarily need to be replaced. Both technicians were extremely honest and did an excellent job communicating the potential issues with my furnace. They ultimately determined that a tune up of the furnace would be the best solution to address the problem for the time being; and if it continued to act up, they would come back to replace parts, as needed. I'm glad to have found Haisma and will turn to them for all my future HVAC needs. I will also be recommending them to my family and friends. Thank you!

My air conditioning unit stopped working. I called Haisma Heating & Cooling and they had someone at…read moremy house within the hour. The technician, Mark, was fantastic and quickly identified the problems. He explained everything thoroughly to me while fixing the issues. I appreciated his professionalism, honesty, and hard work ethic. This is my first time calling Haisma; however, I believe I've found my new go to HVAC company.

I had my windows cleaned inside and out plus screens. They did a great job! They also vacuumed…read morethe sills. It had been years since it was last done! I will definitely be using them again.

Great to work with, prompt, polite and great work cleaning our very dirty windows. Even came back…read morefor a "missed spot'!!

Top Care cleaned our roof and gutters. We could not be happier with the results! They completely…read moreremoved the moss and unsightly discoloring. Will keep them in mind for future projects.

Wish to revise my previous review. Although I still find the carpet cleaning services to be…read morepricey, the quality was excellent. I purchased the service for a family member in another city, so didn't see the work when I wrote the first review. Also, Top Care Cleaning ended up responding to my complaint by working with me a bit on pricing. Hence, the change in my rating.

I had a clog in our master Bathroom, Zach from Kellermeier Plumbing, Heating & Cooling came out and…read morefixed it. Very Professional, Courteous, and listened to what I said, that doesn't happen very often. I thought it was a problem with the venting, he didn't shut me out he said, yes that could be but it might be a clog in your line and he explained. And that is exactly what it was. He worked at it for about 2.5 hours, took up the toilet ran his camera down and found it. Very reasonable and fast, the clog was 27' at the end of the house. Thank You Zach!! I will be having them cover the whole house where they come out Spring / Fall to inspect my HVAC (they check the capacitors in the outside condenser unit wich not very many HVAC Tech check this. I know because I have been an electrician for 50+ years) and they check the water heater and descale if it needs it. Thank You Kellermeier Plumbing for not having one more thing to think about. P.S I am 72 and this is the first time I have called a plumber. Rick Curtis

I contracted with Kellermeir to replace upstairs shower stall. We agreed on scope of work and…read moreprice. Brian, representing KP stated a permit was not necessary. During tearfout of old shower, my wife and I observed the old insulation, which KP failed to replace insulation on outside wall of shower, saying it was not necessary. A direct violation of the MI bldg code. He then sealed the drywall, claiming " there was none there anyway. Another lie. Kellermeir finished the job and sent an invoice that was materially higher than we had agreed to, without explanation. We are now in litigation, my home is not in Code and the Building Inspector forced Kellermeir to get a permit 10 months AFTER completion of job. They refuse to admit responsibility or correct the deficiency. They have lied from the start, causing extreme emotional distress and mental anguish. Do not trust this outfit.​