They were out today to clean my ducts. I was working at home I knew it would be loud at some points…read morethey communicated great letting me know when it would get loud. Very happy and will use them again for sure.

We had Cornerstone Carpet Cleaning out to clean a large area rug, and a drier vent. I cannot…read moreexplain how refreshing it was to not only have amazing communication with them, but quick turnaround time for an appointment, and being on time. Cornerstone is the new benchmark for how we grade service companies that work for us. Communication: 5/5 ***** 5 Stars. Timeliness: 5/5 ***** 5 Stars. Pricing: 5/5 ***** 5 Stars. Effectiveness: 5/5 ***** 5 Stars. These are first rate owner/operators. We definitely will be hiring them again! Give Kaylee & Jimmy a call! A+

I sent the following Customer Feedback message on the company's "Contact Us" web page, on…read more08/19/2024, and have yet to receive a response: ------------------- Hello I had three areas cleaned in my home (LR carpet, hallway, BR tile) on Tuesday 8/6. The team was pleasant, quick, and everything looked great when they were done. The next morning, I noticed a strong unpleasant odor coming from the LR carpet. I contacted customer service on Thursday, 8/8, and was immediately scheduled for a follow-up cleaning on 8/9. This was perfect since the plan had been to have the carpet cleaned while my family was up north for the week so we didn't have to deal with toddlers on damp carpet. The second team arrived on time Friday morning and were pleasant, quickly recleaned the LR carpet, and were gone before I knew it. I made sure air was circulating before heading up north to pick up my family. Upon returning home on Sunday afternoon (8/11), both my wife and I noticed the unpleasant odor was clearly still present. She suggested that the carpet may not be fully dry yet, so we waited to see if the smell would dissipate. It did not. I became extremely frustrated on Saturday 8/17 while sitting on the carpet with my kids, smelling a stink that did not exist prior to our initial steam cleaning on 8/6. I decided to use our own residential carpet cleaner to see if I could eliminate the smell with a few more passes. Here is the most frustrating and disgusting part of this experience: My residential carpet cleaner picked up a truly massive amount of dirt and grime from my TWICE professionally steam cleaned living room carpet. I did not take a picture of the first waste water tank that was filled with black/gray water, but I did take a picture of the next TEN full tanks with similar results. As you can imagine, I am pretty upset with this whole experience and would like to speak with someone about what can be done. Thank you -------------------- My carpet still smells worse now than it did before it was cleaned. Absolutely frustrating that I paid for this service.

Professional service. Reasonable prices. They also sell carpeting at reasonable price too.read more

If you're like me, your spring cleaning list just keeps growing. One of the items I had been…read moreputting off was air duct cleaning. Unpopular, unsightly, and rather boring, it's a job that had to be done nonetheless. Jim from Duct Works did a great job on my air ducts in my rental home, making the entire process stress free. My initial call to Jim was just for a quote and to answer a few questions and although I called a few more places for quotes, it's Jim's honesty and straight-forwardness that made me want to use him for the job. He's the owner/operator of DuctWorks and I liked knowing that the person I was talking with on the phone would be the person who would show up for the job. Lucky for me, Jim had an opening the following day and we were able to knock the job out before the weekend. Although I wasn't present for the actual cleaning, my tenant said that Jim was friendly and did the job efficiently and quickly. I followed up with a phone call to Jim to see if there was any issues and thankfully there weren't any (whew! No dead animals in the ducts. Always a relief) A few things I learned from calling around about duct cleaning is that some of the national chains won't do an older home where they suspect or are unsure of asepsis around the ducts. DuctWorks took every precaution in working with my older home that the other, larger chains passed on. Also, DuctWorks uses a truck instead of the handheld vacs ensuring that the dust and particles are removed safely and quickly without re-emitting anything into the air. The prices are reasonable for duct work cleaning and given that it was a long time coming for my house, it was well worth it. I've already recommended him to home owners for their home maintenance.

Jim and his associate did an amazing job cleaning our ducts. We had just finished major renovations…read moreafter moving into our new home and noticed an immediate difference in the air circulation after they were done. Jim was also very accessible by phone and easy to schedule with. I highly recommend Duct Works.