Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

They were able to fix both of my refrigerators. They were timely and flexible with my scheduleread more

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Excellent job on hvac replacement. Very professional workers, supervisor was overseeing the work…read more Top quality equipment with good warranty.

Unresolved water damage from a Woodfin installed mini split. They installed it a few years ago,…read moreI've paid for the maintenance plan every year. Right after service it started spewing water. Months later the water damage is still unresolved. I have holes in my ceilings and walls, probably mold. A company that used to value good customer outcomes now clearly just values $ under private equity ownership.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

The technician did a great job and updated our plumbing connectors along with installing the new…read morefaucet.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

They responded quickly and we are currently waiting for necessary part to arrive…read more very professional and helpful. The office staff is excellent too.

A disappointing interaction with the staff regarding emergency service and know that if you decide…read moreto cancel an annual contract; you will not get any money back, even if cancelled soon after purchase.

I called them and about four other services to do a small bathroom repair. They were the only ones…read morewho called me back but only after calling them a second time, this time saying I had several things for them to price out. They came out and gave an estimate on all the items separately but I just went with the most emergent one at the time, which was the toilet repair ($300). I then called them about another one of the projects they quoted ($200) They came out and did that. Guess they did a good job. I then called them about some other things. They didn't return my call. I get it. These were small requests/jobs. I declined the largest job they quoted ($2000+) but called them twice for other jobs and they never called back. So I guess they are more interested in other customers that want the expensive/larger jobs. Was hoping they could be my "go-to" plumbers...

Andrew Pauley helped me out. I had a leak from my built in…read moregutter leaking onto a window sill. Andrew was able to figure out the peoblem fairly quickly. Explained all the steps, what my options are. Extremely helpful, and responsive. You don't regret it!

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

Good customer service is rare these days. But I want to give 2 thumbs up to Mr. Chris Martin for…read moreexceptional customer service. He takes his business seriously. He is very professional and always replies back in a timely manner. It has been extremely hot, and the HVAC wasn't cooling the house. I called Mr. Martin, and he knew immediately what to check for. The air is working and functioning properly. The house is cool and comfortable. I'm looking forward to a good night rest. If you are looking to replace or service your HVAC system, I highly recommend Mr. Chris Martin for the job! Mr. & Mrs. Butler