Went in to pickup a firearm and during my conversation with Joseph, I mentioned I was on the…read morelookout for a specific firearm that was OOS everywhere. As he went through the paperwork validation, he said he can see if he can find more information on it for me. He went to the back and also looked at a list on the board and searched on his computer. He looked up and told me that he found it and could order it for me. I immediately jumped on it since I was looking for it for a while. I finished up my pickup, paid for the additional ammo Joseph suggested and went to deposit on the firearm. Samantha was helpful both times I went in and always greets everyone as they come in when she's working. Fast forward to pickup day, Derek helped me out and went through the pickup process fast and was very knowledgeable and friendly. Before I left he offered me related items, but I had everything I needed from my previous visit. Overall I had a great purchasing experience and their level of service is the reason I go back to this specific location. Prices are always good and the elevated level of service adds more value than other big box retailers. Definitely recommend this location and these three individuals for all your needs from Turners.

It was a Thursday in the early afternoon, and I was accompanying my fiancé while he was purchasing…read moreammo. While he was deciding and waiting for his turn, the clerks behind the firearm counter were speaking very loudly about "day drinking" and hoping to clock out in time for happy hour later that evening. One individual in particular (bald/sparse hair with glasses, someone I had not seen there before) seemed especially vocal about it. Hearing employees openly joke and talk about being intoxicated while working behind a firearm counter immediately raised serious concerns for me. Firearms require a high level of responsibility, awareness, and professionalism, and hearing staff casually discuss drinking while actively assisting customers was alarming. What made it worse was how loud and proud the conversation was. They were laughing and hyping each other up about drinking while customers were standing right in front of them. Whether they were joking or not, it reflects extremely poor judgment and creates a very bad look for a business that sells and handles firearms. It gives the impression that safety and professionalism are not being taken seriously. In an environment where safety should be the absolute priority, hearing employees casually talk and laugh about drinking while surrounded by firearms is incredibly concerning and completely unprofessional.

Tim has more knowledge about air guns , air gun competitions, air gun building and any technical…read moreaspects of any air gun. I could listen to him all day. Amazing knowledge really knows his stuff and backs it up with his success. After talking to him, I decided to purchase one of his custom built Mac one air pistols can't wait to shoot it. Great guy.

Great reputation in the past, but seems unwilling or unable to communicate with customers these…read moredays.

Needed some Gun smith work on my AR. Looked around a few places and there 5 star reviews caught my…read moreattention! Stopped by and as soon as you enter the door you are being greeted by A1 staff! Proceeded to fill out paperwork and was given an eta of no more than 5 days out. Went on my way and got a call 3 days later than my Ar was all ready! Picked it up and got a few mags and ammo while I was there! Fast forward to my visit on 11/08/2021 my 10 day wait period for a new

I didn't want to leave a poor/neutral review for RS since I've had many great experiences with the…read morestaff here and have purchased multiple items from this store in the past. However, my most recent visit has been frustrating. I dropped off a handgun at the end of November for three services and was quoted 6-8 weeks max. I had planned to attend a training in late February, so based on that timeline I expected to have my handgun back by the end of January. We are now approaching 15 weeks, and my firearm is still not ready. Can't even reschedule my class as the staff has been unable to give me a date each time I've called. I didn't want to leave a negative review because my previous experiences here have been great, but this delay is honestly unreasonable. If I would have known the turn around time I would have skipped on services. A friend of mine dropped off his handgun at a different shop for the same services and had it back within a month. I am paying full price for 2 of the 3 services so I might as well have just taken it to the other shop.. I would still consider purchasing items from this store, but unfortunately I will most likely not be returning here for gunsmithing services.

I've had two experiences with Match Grade. The first was to make my AR-15 completely CA legal with…read morea new grip, which they did perfectly in a very short amount of time. Now I can eject my magazine without breaking if there's a jam. The second time was to install an Apex trigger in my Hellcat Pro. Done in a couple of days. Decent pricing and customer service. I'll be back here the next time I need service!

I dropped off a firearm for customization in March 2023. I followed up consistently for nearly two…read moreyears and was repeatedly told the work could not be completed .. monthly just for them to owner S. To mention to me the reason why he hadn't gotten to my firearm was because it takes to long to change a drill bit on his machine this was mid 2025 sometime When I finally came in to retrieve my firearm, I was informed that it had been sold. I was told that attempts were made to contact me, including certified mail, but I never received any such notice. When I asked the gentleman in the front clearly fustrated ( not his fault ) tells me "your gun is gone " Tells me write my number down and to wait for a call back As of now, this matter has not been resolved. I am extremely disappointed with the lack of communication and handling of customer property. I would strongly advise anyone considering this business to get clear written timelines and policies before leaving firearms here.

Outstanding staff and services. Would definitely recommend 10/10…read more Contact Joe for quality smithing

Jason and Justin saves the day again. Though I torqued my optic to spec it still broke when I was…read morezeroing my red dot. I took it straight to my guys at Bolsa and within a few hours I got a call that it was ready. And because I don't trust myself anymore I asked them to install it for me. Now I have another reason to go the range tomorrow. Thanks guys.

Recently had my CZ P01 dropped off for a Cajun Gun Work Pro Pckge install. They had things done in…read moretwo business days and I couldn't be happier. There's virtually no creep on the single action anymore and definitely made the double action more light. Prices are really fair, if I had any more work needed to be done, I will definitely bring it back

The front sight on my slide had become loose. My old gunsmith, who installed the sight, is no…read morelonger in service. Brought it to PWI to check it out. Tyler showed me that too much metal had been shaved off. Tyler was able to add some metal to the sight for a tighter fit. Looks real good.

Great family, business with wonderful customer service ! Friendly staff without all of the gun…read moreshop attitude and ego. That seems to be common in firearm sales. No dumb questions only friendly answers.

Jennifer and Josh are truly exceptional people. They turned what seemed like an impossible…read moresituation into a complete success. Their service was top-tier, pricing was very competitive, and the quality of goods exceeded expectations. Highly recommended.

Precise Armory was recommended to me by a couple of employees at a local range…read more I called PA to get pricing for stippling and slide cuts, was asked to email pics of any specific design I wanted. I got a quick reply with some quotes and set up an appointment to drop off the frame. I was told stippling will be done within two weeks (unlike some other places that told me 4-6 weeks). After ten days I pickup up the frame. Very happy with the work, pricing is fair, and turnaround is quick. I highly recommend Precise Armory for your handgun customization: slide cuts, porting, stippling. Shoutout to Edgar and Harley for their top-notch, friendly customer service.

Customer service. This place is very hot and cold. One time everyone is cool. Next time sorry were…read moreto busy to do ppt... Or you ask to order a lower for sons Xmas present and oops I forgot to do that for you. Or Can ai have a action shipped to your store, no we are not doing that because other people are idiots... Just piss poor imo

After deciding I wanted to get back into hunting after a short 50 year hiatus, I purchased a…read morebeautiful Sako 90 Hunter. During the online purchase process, Sako suggested a few FFL's, and Guns LA was one of them. I said yep, although I had never been here, and away we go. A few weeks later, I received an email notice that the rifle had arrived at Guns LA, and I drove over to go through the transfer drill. They buzzed me right in, I was greeted by a couple of the guys, and they handled everything right away. Typical easy California transfer: pages of paperwork, produce CDL, provide DNA sample, raise your right hand and swear you are not a communist or a Klingon, take a polygraph...the usual drill. Because they have a highly Yelp rated gunsmith, I handed them the Leopold scope and mounting rings I had purchased and asked them to mount it (yeah...as if I could have mounted it). No problemo. Ten long days later, I returned (and yes, the DROS paperwork stamps the exact minute from the ten days you started the process and you are damn RIGHT I was there at the exact minute to accept my rifle). They gave me a break on the price of mounting the scope since I did the transfer paperwork there, which was generous and unexpected. Everything was perfect. Although I live in Pasadena, and there are closer gun shops, I would absolutely go to these guys again. Thumbs up and thank you!

I had an excellent experience at Guns LA in Burbank and can't recommend them enough…read more About a year ago, I purchased a handgun from another dealer that has since permanently closed. Recently, I noticed some parts were coming loose and was concerned about safety. I reached out to a few shops, and while the first place was willing to help, I felt like they were more focused on trying to sell me something rather than genuinely helping with my issue. Thankfully, I found Guns LA right around the corner. After seeing their great reviews on Yelp and Google, I decided to stop by and I'm so glad I did. Deon helped me from the start and was incredibly professional and knowledgeable. He never made me feel uncomfortable and took the time to explain everything clearly. Not only did he inspect and fix my firearm, but he also spent time teaching me how to properly use my Holosun sight and gave me helpful tips to improve my shooting. He even shared a flyer for private training lessons, which I really appreciated. Best of all, there was zero pressure to buy anything. He genuinely cared about helping me, not making a sale. When I returned to pick up my handgun, Deon and Mike explained that the previous dealer had actually left out some important parts, something they couldn't believe. Luckily, Guns LA has a certified gunsmith on staff (apparently one of the only ones within a 20-mile radius), and they took great care of everything. I'm extremely grateful to have found this place. They've earned my trust and my business. I'll definitely be coming back for future purchases, and they're now the only shop I'll trust with my handguns and AR-15. Highly recommend Guns LA if you're looking for honest, professional, and knowledgeable service! Big thank you to Deon