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    Prime Kinetic Solutions

    5.0 (6 reviews)
    Closed 9:00 am - 7:00 pm

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    11 months ago

    David is amazing. Get help and also great customer service. I definitely will be back

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    Ask the Community - Prime Kinetic Solutions

    Do they have an in-house gunsmith?

    We currently do not have an in-house gunsmith.

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    Walser's - Aisle

    Walser's

    4.5(57 reviews)
    0.9 mi
    $$

    I had a very disappointing experience with Walser's Gun Shop. I ordered ammunition from out of…read morestate (Kentucky), where no sales tax was charged, and had it shipped to Walser's for pickup. Upon arrival, I was hit with a laundry list of unexpected and questionable fees: 1. 10% Sales Tax - Understandable since I'm in California. 2. 11% Excise Tax - This is absolutely not supposed to be charged directly to the customer. Excise tax is a federal tax paid by the manufacturer or importer and is already built into the price of ammunition. Charging me this separately is either a mistake or outright dishonest. 3. $15 Transfer Fee - Understandable. 4. $1 DOJ Ammunition Fee - This fee is legitimate. When I asked why I was being charged excise tax, I got an explanation that didn't make sense. It seems like Walser's is either unaware of how excise tax works or deliberately overcharging their customers. I will be filing a formal complaint with both the ATF and the California Department of Tax and Fee Administration (CDTFA) to address this issue. Charging customers improperly like this is unacceptable. This experience felt like a blatant money grab, and I won't be coming back. If you value transparency and fair treatment, I'd recommend going elsewhere. Save yourself the frustration.

    Great, local, family owned business with friendly, professional service. Will take their time to…read moreprovide options and information to help you make the right choice. We need more businesses like this and we should be doing all we can to help them thrive.

    Photos
    Walser's - View overlooking part of the sales floor

    View overlooking part of the sales floor

    Walser's - Tested monitors starting at only $20.

    Tested monitors starting at only $20.

    Walser's - Sets of pens, markers and pencils available from Faber-Castell.

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    Sets of pens, markers and pencils available from Faber-Castell.

    Portside Armory

    Portside Armory

    4.8(19 reviews)
    1.0 mi
    $$

    Portside is the go-to spot in the South Bay. The entire staff is incredibly accommodating and…read morealways willing to help. They answer questions without any of the condescension you sometimes encounter at other gun stores. Highly recommend!

    I went to this place because of the reviews but it turned out to be one of the worst experiences …read more I went in to get Trijicon sights installed. I bought Trijicon sights brand new, sealed in the box and handed it over to them. I went to pick it up after a couple days and before I took off I checked them and noticed that the rear sights were not glowing. I went back inside right away and let them know. They acted surprised like saying they had no idea what happened. I figured they make it right and just replace them for me as soon as possible but instead they decided to go thru the Trijicon warranty instead of owning up their mistake and getting me new replacements asap. I did not receive any communication as I waited about 2 months Before I decided to call the to get a status. NO CALL NO EMAIL for 2 months . When i did call after 2 months Ivan had the audacity to accuse me of giving them broken sights from the very beginning of the interaction. He said how do we know they were not broken and said they didn't have time to check them per their protocol. That was not my problem if they don't follow their own protocols. Long story short I told him to call me when my sights were in and that I wanted a full refund. Another month passed by and still I received no follow up, I ended calling Trijicon directly to get a status update and they let me know they had already shipped them out to the store. I didn't call and just showed up to pick them up and I got my refund. After 3+ MONTHS! This is not how you treat customers. You need to make it right for your customers if you damage anything they entrust you with. Would not recommend at all, don't take anything there. It's obvious they don't know what they are doing when it's comes to this type of work.

    Photos
    Portside Armory - Inside store

    Inside store

    Portside Armory - Great selection and customization

    Great selection and customization

    Portside Armory - New trigger, extended mag release, and accessories

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    New trigger, extended mag release, and accessories

    Turner's Outdoorsman - Turner Outdoorsman Sponsored SWAG

    Turner's Outdoorsman

    2.6(405 reviews)
    3.7 mi
    $$

    Wow! The customer service has really improved from my previous visits and encounters. The 2 Davids,…read moreboth managers, really lead by example and shared it with the team. Brian, another manager, is just as amazing as well. This location is always busy, however these managers know how to treat their team with respect and dignity. The sales team, Brendan, Robert (Rob), Yoon, Antonio, Cisco, Chris Y., Ner, and the rest, enjoy assisting customers whether it's their first gun purchase or not. They share their knowledge and provide safety instructions throughout the whole transaction. They never once take their eyes away from the firearm. The selection of firearms is incredible, plus they can special order items for you. For those interested in optics for their firearm(s), please seek the assistance from Robert (Rob), Brenden, Brian, or Yoon. They know the benefits of each brand and model Turners carries, plus the fitment. One or all of them are usually working. They can mount it to your firearm, if you're picking up your firearm at the same time. Several of the staff members go to a local gun range on their days off. They're all willing to meet up at the range and provide shooting tips. To the management and sales team at this location, a major THANK YOU!

    This is the best Turners location HANDS DOWN! The staff is friendly and helpful. I've never had an…read moreissue with anything at this location! If possible ask for Kelani or Cristian for assistance, they're awesome! Because of my experience with staff here, I will ONLY go to this location going forward, and if you're reading this, you should do the same! And all the talk about long wait times is true, however, they now have appointments online you can make ahead of time! And you can join the waitlist if you're close! No more excuses or bad reviews!

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    Turner's Outdoorsman
    Turner's Outdoorsman
    Turner's Outdoorsman

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    Prime Kinetic Solutions - guns_and_ammo - Updated May 2026

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