Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Linda came on time, serviced the clock which we had neglected do to ignorance and the charge was…read morethe going rate. Gave my husband some pointers.

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

Bob fixed my clock in just one week, about two seconds for a tiny adjustment to the pendulum slip…read moreclutch plus a few days to make sure it was running correctly! He didn't charge me anywhere near enough for his services either lol. I highly recommend the man to doctor your ticking & chiming clock back into good health.

Bob is just great. Knowledgeable, friendly, and a super…read moreclockmaker. Old-school quality, no shortcuts, and has 100% of my confidence to work on my finest pieces. And...a nice guy too!

So back in the beginning of July 2025 I brought my antique mantle clock to this guy and asked if he…read morecould fix it. He said to come back in at the end of August or the beginning of September because he'd look at it again as he was booked up. Now mind you...he thoroughly looked at the clock inside and out and told me to bring it back.....which I did today. The minute I took it out of the bag he says "Oh...I don't think I work on these anymore." Then opened up the back looked at it again and said, "Yup...don't work on these anymore." I was more than flustered when I asked why he didn't tell me that back in July and he just said "Well I worked I them back then." No apologies for the inconvenience...nothing. Then he said he thought a guy in Nazareth works on clocks like my mantle clock. I asked for the guy's name and he said, " I dunno." I said thanks for nothing and left. I was more than a little upset being I woke up early to take this precious piece of my family history to the Fair Grounds to this joker in the hope of it being fixed and finally hearing its chimes after it being silent for so many years. DO NOT take your precious pieces to this place. This guy's personality is a total turn off.

Have owned a Loricron 4/4 Westminster regulator wall clock for decades that suddenly stopped…read moreworking on Christmas. Called shop on morning of Saturday 1/4/2025; brought the clock in circa 11am; repair person diagnosed the problem on the spot; even had an upgraded replacement mechanism in stock; received a call around 1:30 PM the same day that the clock was repaired - simply outstanding!!! The clock is working perfectly, and the new mechanism has more features than the original. Repair person even took time to explain the new mechanism operation; gave me some tips along with instruction sheet for proper setting and battery replacement. They even offer a 1-year warranty on the repair with proof of purchase. Tough to find a clock/watch repair person these days, let alone one that seems to know what he is doing. Couldn't be more pleased with the service even though some might find the repair cost a bit pricey (you get what you pay for IMHO). Am looking forward to many more years of use on a model of clock no longer in production that we just love.

Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

They ripped me off from an antique clock that I had told me he could give me nothing for when I…read morefound out it was worth around $3000 and he would trade me for a wooden clock battery operated grandfather clock that was 600 bucks but it didn't not work and I had to buy new guts for it. I would never trust this place with anything. They are crooked as the day as long just like the Trump administration they're crooked as hell.

Needed repairs on the wall clock my late mother gifted us but it was not repairable. Cindy at…read moreMerritt's suggested replacing the works with a battery powered movement. The result was we continue to have the clock and it's functioning as good as the original.

Have you ever had a need to repair something that was very special and immediately felt at ease…read morewith a stranger who would do the work? That's how I felt when I met Curt Lefferts. As soon as I walked into his shop, I knew I was in the right place! His knowledge, his candor, his attention to detail all worked to make me feel comfortable. He identified the problem with our clock immediately, and lovingly adjusted and oiled it and sent me off with instructions on how to hang it. He then followed up the next day to see how the clock was ticking! I couldn't be happier with his service. On top of that, he's a darn nice guy. This man knows clocks. This man loves clocks. Let him love on yours! And wait 'till you see his shop! Five stars hands-down.

Smart guy. Recommend.He knows his stuff. Veteran. Willing to travel to you. Works on all kinds of…read moreclocks.

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.