The Langham Huntington operates at a level of classic hospitality that is increasingly rare in…read moreSouthern California. The spatial flow across their 23 acres is immaculate, allowing the property to host high volume events without ever making individual guests feel crowded. The Tap Room remains one of the best lounges in Pasadena for a perfectly executed classic cocktail, and the front of house staff anticipates needs before they are verbalized. It is exactly the standard of execution you expect from a landmark property. Best for: High tea, upscale weekend staycations, and flawlessly executed cocktails. Pro tip: Valet pacing is excellent, but allow extra time if you are arriving during peak wedding hours on a Saturday.

Back in March, we chose The Langham Pasadena for our wedding night because we wanted to end such an…read moreimportant day somewhere special and hoped it would be a hotel we could return to for anniversaries and look back on fondly. Unfortunately, our experience was extremely disappointing and put a real damper on what should have been an incredible night. Check-in begins at 3PM, and we arrived around 5PM after needing to get ready for our wedding reception. Our room still wasn't ready and we were told it was "awaiting inspection." There was no ETA for when it would be available, we were simply told that someone would call or text us when it was ready. This left us without a room when we needed it most. Luckily, my in-laws' room was ready, so we had to use their room to get ready. We also had to leave our luggage with the bell desk and specifically asked that it be delivered to our room once our room became available. After our wedding reception, we returned to the hotel around 11:00 PM. We had received no call, text, or email letting us know our room was ready. I went to the front desk myself and was told that it was, in fact, ready. At that point, however, they couldn't even confirm whether our luggage had been delivered. We went to our room and, unsurprisingly, our luggage was not there. It was eventually brought up to us, but by then we were standing around waiting for our belongings when we should have been getting ready to head to our after party. After an already long and emotional wedding day, this was the last thing we needed. Unfortunately, the problems didn't end there. We had several items from our wedding reception that the hotel agreed to hold for us, which we initially appreciated. When we checked out the following day, we were told that everything they were holding for us had been returned to us. We trusted that information and left. Luckily, we were still in the area at our next stop when we realized we were missing items. We had to turn around and drive back to the hotel to retrieve them. When we arrived, they had several additional items that had been forgotten and not given to us the first time. Mistakes happen, but the combination of everything that went wrong... from not having our room ready at check-in, to not communicating when it was ready, to our luggage not being delivered, to having to return to the hotel because our belongings weren't all returned, made for an incredibly frustrating experience. What makes this especially disappointing is that this was our wedding night. We chose The Langham because we wanted to celebrate such a meaningful occasion there and hopefully have a hotel that would hold special memories for us for years to come. Instead, when I think about our stay, I'll remember it as the hotel that added unnecessary stress to an already exhausting day and didn't make our night any easier. For a hotel of this caliber, I expected a much higher level of communication, attention to detail, and service. Unfortunately, I cannot say that our experience lived up to that expectation, and at this point, I don't see ourselves returning for future anniversaries.

We chose this property because of its proximity to the Pasadena Convention Center…read more Our king-bed room was furnished well and had plenty of usb ports as well as standard outlets to connect with. The alarm clock also had plug attachments available, although our devices didn't have any use for them. Only complaint relating to the room was the bathroom- the shower door in particular has a gap underneath which allowed water to splash onto the bathroom floor. We didn't use their gym nor pool however we did enjoy their restaurant at The Corner Craft.. The food at this property was surprisingly well made. The bartender with the fancy bottle opener was a far better server than the older server that was observed watching the soccer game on tv more than helping any of the occupied tables. Minus a star because one of the 3 elevators stopped working during our weekend stay

Terrible place. Bad service. Room smelled Like cigarettes…read moreand old lady perfume. Soap was used. Awful. Trying to make the change from bonvoy ambassador but this is not really Working out.

Had drinks at the bar weekday happy hour! Just $7 for snacks and drinks really an affordable option…read morein old town if you need to kill some time. They do not have tomato juice so don't have the ability to make a Bloody Mary cocktail. I was really craving one too, shucks. Happy hour is from 4:30-6:30pm Monday to Friday and all day Sunday.

This hotel was the worst. Let me just list the problems... 1…read moreNo dresser to put your clothing in 2 No shelving in the bathroom 3 dirty floor 4 bed faces east and the television is on the north wall so you have to turn your head to watch it. 5 bland decor with no artwork 6 No restaurant just a food center with terrible cheap food 7 hard pillows no choices 8 No microwave This is only one of four Marriott courtyard side of state at and all of them have been substandard. Do not stay at a Marriott ever. Choose Hilton. For the same price you'll get some quality.

I stayed here for a little over a month after there was a major issue in my apartment, and it was a…read morejoy. The rooms are beautiful and comfortable, the staff is attentive and kind, the parking is safe, the breakfast is delicious, and they are very dog friendly. The courtyard is also spacious and inviting. I never used the grills or pool, but they looked clean and super fun! I especially want to thank Brian, Sarah, Casey, Adrian, Allen, and Evelyn who helped to make what could have been a truly terrible month for us very enjoyable and hospitable. There was an issue with my landlord's payment method, and the staff absolutely could have had us leave, but they understood that this was out of our control, and they helped work with us to keep us housed while my landlord got their act together. I could not be more grateful to the staff of the Residence Inn in Old Town. Everyone from the front desk to maintenance to chefs to housekeeping was a joy to be around and made us feel like one of the family. I also immensely appreciate that they have delicious gluten free options at breakfast. It is often difficult to find something to eat with a gluten allergy, but they had that covered!

When we arrived we found that the air conditioning wasn't working. We were also told that there…read morewasn't another suite available where the air conditioning was working that was ADA compliant, a necessity for our travel. After I initiated a conversation about resolving the problem I was told that parts had been ordered but were not expected for a couple of days. The parts didn't arrive before our departure after a six night stay. A small fan was brought up which did little to cool the suite. After another conversation, two portable units that had to be vented through the windows were brought up. While these cooled the living room and one bedroom, the other bedroom remained very warm. the following day a third unit was brought up. Two of the three units leaked, getting the carpet wet. Both of these units had t be replaced. These units were loud and because they vented out open windows brought all the street noise into our suite.

I'm rounding up just a little bit to five star - probably a four point five. The only thing that…read moreannoyed me about this hotel was the sensor light in the bathroom since it goes off in the middle of the night if you walk in there. This hotel had easy parking in a secure lot, easy to take elevators from all levels. It's walking distance to Old Pasadena and the convention center. The rooms were really nice and modern, good-sized and kept in good condition. There were plenty of outlets. We had a room with two queen sized beds and also a couch area, which was really comfortable. The breakfast buffet was really good. Plenty of healthy options including really good blueberries and strawberries, and the coffee was really good. Staff was friendly at checkin!

This hotel is a 4.5-star affair…read more.. Spacious stylish lobby with loads of comfortable seating of all types. A WATER BOTTLE station is at the lobby restrooms exterior and in the adjacent fitness center. The HOTEL BAR is medium-sized and nice looking. I should have had a drink and watched college football, but I chilled in the room instead. Next time. ROOMS are spacious and quiet, regardless of the side of the building you are on since they are set far enough off the road. The TV is huge with a super clear picture, but the DIRECTTV leaves a lot to be desired. No ABC 7 is poor during college football season. Also, we experienced continual error messages for an hour with the channels going blue screen and out. I have seen this before with DIRECTTV at hotels and I would never have them at home based on this. Channel selection decent. There is a nice desk space, fridge, coffeemaker, wardrobe closet, smaller L-shaped sofa. Ours was a little soft in the cushions. It may need retirement soon. No microwave present. Coffee brand is Rainforest Alliance, and I have tasted much better. Powdered creamer did not help. Liquid half/half in room would be so much nicer. Framed art is beautiful and features the spectacular Pasadena bridge. Kenet bath products are solid quality. The bed is MEDIUM firm and comfortable. Dual nightstands, great windows keep the room quiet even though we're above the outdoor jumbo chess set and pool. Nice powerful AC in room. Parking is convenient, fairly priced for the hood and spots are good sized. Hyatt Place has become my favorite in this tier of hotels for many reasons, and we try all major brands (Hyatt, Hilton, Marriott). INCLUDED BREAKFAST: amazing small crispy firm breakfast potatoes; chive scrambled eggs; pork sausage links just right; plain donut holes (lightly sweet and room temp, not frozen); "bold" coffee is A+ smooth and not sour nor bitter; yogurt/oatmeal bar toppings are 15 or more items and 2nd to NONE with even having cubed dried papaya fruit; vanilla yogurt with blueberries and strawberries was bomb; every milk or creamer you could want including oat milk; many nut options too. STAFF are friendly and helpful. The location is great for walkability. It is well maintained throughout.

Superb hotel and conference experience…read more Thoroughly enjoyed our stay at the Westin Pasadena. They have a lot going for them-- proximal to eating and some shopping; beautiful facility; close to City Hall and not far from CalTech, and excellent staff who make use of meetings spaces a success. Reginald checked me in and though my suite wasn't ready, he communicated with cleaning staff to complete it. Room was contemporary enough, not bothered with noise, and the bed was comfortable, which I appreciate more and more. Gym is functional and I had quick access to what I look for. Conference staff and the GM (Rob) were attentive and worked to ensure all went well for our meetings. Food was great. Patio space was inviting (minus some sun glare and heat). Sound crew was on the ball. Couldn't ask for anything more.

Had an amazing time celebrating my daughter's 18th birthday. Venue is perfect, the staff were…read moreamazing, service was excellent. Kudos to the entire team. Special thanks to Katricia, *Kevin, Cindy, Yvonne, *Efrain, Juan and Jose. Thank you very much for making my daughter's 18th birthday truly special.

I stayed here on Friday, April 24, 2026, as I do quite often. That evening they only had a one bed…read moreroom available so, I took it. The next morning, prior to check out, I inquired about a 2 bed room and was told that they had one but, I would have to wait until the afternoon. I agreed and they charged my credit card $160.29 for the stay on Saturday, April 25, 2026. I had an important appointment across town that I needed to keep so, I left to get to the appointment and expected to get back to the hotel around the time that the room became available. Unfortunately, I encountered serious vehicle issues and was not able to get back to the hotel. I also did not want to get stuck in the dark trying to get across town to the hotel. I tried to call the hotel later that evening but, it just kept ringing and ringing, until it timed out, and I was never able to reach anyone. Early the next morning (April 26th), I tried calling again but, it still just kept ringing until it timed out. I was finally able to physically go to the hotel and speak with Mary a bit after 2am. She told me that I would have to wait until after 9:30 or 10 am and speak with David, the GM. I called at 11:21 am and told another man there what happened and he told me to speak with David at 3pm. I spoke with David at 3:29pm and told him that I had planned to be there when the room was ready but, I had serious vehicle issues and no way to get to the hotel. I mentioned that I tried to call, no one answered, and that I finally spoke with Mary, who told me that I had to speak with him. He said that Mary starts at 11pm and I should have called sooner. I explained that had I not been stuck across town without transportation and dealing with serious vehicle issues, I would have but, I did try to communicate as soon as I could. I told him that I just wanted to be able to stay for one night to use the one night for which I paid. It is unfortunate because, even though this place was not the best, most well kept hotel, it was conveniently located and most of the staff, up to this point, seemed nice enough. At this point, I have no interest in ever staying here again. I would just like a full refund.

We have visited many times each new year…read more The staff makes us feel likely family Location location this place is perfection for service food and an awesome view of the rose parade

This best western is great!! They are inspected regularly and it shows. I stayed here for a few…read moredays and they are so clean. I witnessed all the vacant rooms getting the carpet cleaned. Professional carpet cleaning. I was like, wow!!! This is what I love to see! Pride in establishment! Unfortunately I spilled a full cup of coffee and it stained rhe bed all the way thru and they weren't too happy about that. I get it, I pretty much ruined the bed mattress but it was an accident. And honestly, they should put a waterproof sheet or something over the mattress in case of accidentally guests spilling something. Either way, it's a great hotel. Great staff. Clean establishment. Free parking. They have free breakfast. Like eggs, sausage. Bacon. Potatoes. Fruit. Juice. Oatmeal. Waffles cereal. Rooms are large. Fridge Im room no microwave in room tho. Please put microwaves in the rooms.

My room at Best Western-Pasadena on Colorado Boulevard (not to be confused with Best Western-Royale…read moreright next door) had several issues on my recent stay there: ** There was a lot of street noise in the room. ** The old aluminum-framed window rattled constantly all night long. ** The office is BARELY accessible for check-in--you have to climb up two steep steps from the parking lot or else walk all the way around to the front of the building for a ramp. ** Access to the rooms from the parking lot requires an awkward step-up onto a curb and then walking through a narrow, planted area--very difficult because I use a cane. ** The height of the toilet was very LOW, making it hard to stand up. ** There was one horizonal grab bar mounted on the back wall of the shower-tub, but NO vertical grab bar as you try to step in--very difficult to maneuver. ** The bedside lights are mounted fairly high on the wall so that you have to get out of bed and stand up to reach the on/off switch. ** When I plugged my laptop into the electrical outlet adjacent to the table near the room door, I discovered that both receptacles were DEAD. The only other visible outlet was adjacent to the sink, so I had to move the heavy nightstand away from the wall and crawl behind it to reach a working electrical outlet there.

Overall we were pleased with our stay. We were there Aug 31 - Sept 2, 2026. Here are the positives…read more- The parking is under the hotel and has adequate spaces given hotel size. The pool is nice if the weather is good. We stayed in room 307 and the room was a good size. It had an oversize bathroom door and low toilet. Like you would see in a handicap room, even though we didn't request that. King bed had plenty of room and the room included a chaise lounge as well. Now the negatives - The bed was harder than expected and made for uncomfortable sleeping. Their signage is terrible. When I first got on the elevator it went down even though I pressed the 3rd floor button. I tried a couple times, when another guest said you have to scan your room key then select the floor. No sign saying that on the elevator. No explanation from the front desk about the elevator. Usually, you only need the key card if your on the top floor. Even if the hotel is setup different you need to explain it at check in or provide signs! Same night I went to fill the ice bucket. Followed the sign, it pointed down the hall. I walked all the way to the end no ice machine. Then walked back, saw a different sign pointing the opposite way so I walked all the way to the end, guess what? NO ICE MACHINE!! I walked back to the Elevators thinking there was a sign pointing to another floor. NOPE! Then I hear the ice machine motor kick in so I know I'm close. Turns out to be inside a closet WITH NO SIGN AND A DOOR! Come on. That's just ridiculous. It felt like an episode of Where's Waldo. It shouldn't that hard to find ice! It's not a treasure hunt.

Hotel Dena has a lot of good things going for it. It is super cute. They have a 24/7 market that is…read moreexpensive but convenient. You are walking distance to everything you need in Pasadena. Everyone works there is super nice. I love the decor- especially the projector that they have set up with movies playing. During major events like the World Cup- they show the matches on there which is very fun. The gym has everything you need but is small. Two things we didn't love- the steps in our room. It is very hard to go to the bathroom in the pitch black at night with stairs. Second- the pool. We booked this hotel for the pool and it is nice, but small. Also fine. The issue is that they sell resort passes. We got there at 10 on a Friday and every lounge chair was taken. There are only like 10. Since they are resort passes, those people stay all day. We paid for 5 nights at this hotel and could not get loungers for a day. Others paid $30 and got loungers the whole day. Doesn't seem fair.

Not an overnight stay. This review is for a relaxing Sunday daycation at The Pasadena Hotel's…read morerooftop pool, booked via Resort Pass (an app I use often as a hotel pool explorer). Pasadena Hotel is officially one of my top picks! Parking: Self-parking is available for $5/hour (max $35). Note: no validation. Check-in: Quick and friendly. The front desk explained pool hours and directions. The lobby itself is a vibe; moody but cozy, featuring cool touches like vintage telephone booths, table games, a welcoming fireplace with comfy seating, and a small bar offering coffee early and cocktails later. Food: Before heading up, I stopped by BBAD (connected breakfast burrito spot). Highly recommend! The Pool: Arriving early on Sunday meant I had the whole rooftop and pool to myself for almost two magical hours. The warm, overcast morning and occasional chorus from Pasadena's parrots made it a perfect self-care escape: reading, napping, swimming laps. It did get busier closer to noon (maybe five others until then), but still felt relaxed compared to other weekend days. Or so I've heard. Drink/food service starts at noon, delivered poolside. The Spicy Margarita was delicious! Facilities: Clean space, restrooms close by, surprisingly soft towels. Con: No free water stations which is unusual for a hotel pool. Only bottled water for sale, so bring your own. Overall: My Sunday escape was top notch! I'll definitely be back. Highly recommend for solo self-care or a chill day with friends.

​We checked in for a quick staycation mini-escape and had a wonderful time. While the rooms are on…read morethe smaller side, they make up for it in comfort and style--the beds and pillows were incredibly comfortable, and everything was spotlessly clean. I loved the updated look that still leaned into a cool, historic 90s vibe with beautiful mosaic tiles in the clean bathroom. The room also featured a convenient little wet bar area with a coffee maker and fridge. ​The absolute highlight of our stay was the pool! It's a bit smaller than it appears on the website, but the vibe was perfect. They had music playing and a bartender on duty, making it the ultimate spot to lounge, chill, and just enjoy the atmosphere before we headed out to a soccer match. ​Check-in and check-out were incredibly easy and seamless. The hotel has a great, welcoming atmosphere and a rich, historic charm. We'd definitely stay again for a quick local getaway!