The woman checking us in who appeared to be the proprietor of the establishment presented as rude and irritated we had a service animal. She attempted to charge us a $200 deposit because we had him with us. We were on a family get away and my husband very much relies on him. The woman was angry when we pointed out it is not legal to charge deposits for service animals. She sent an email stating their intention of charging the deposit for our service dog. I had stated at the time the reservation, we had a service dog who is highly trained and very well behaved. Upon being made aware it is not legal to charge deposits for people with ADA needs, she then claimed the charge would be for "incidentals" in an attempt to cover up the fact she was charging because we had a service dog. We had made the reservations weeks prior to our stay and the reservation was non refundable by the time we had arrived to the establishment. Had the reservations been refundable, we would have left and found a new place to stay, as the motel was very run down. The parking is seriously lacking, and the motel is in no way ADA compliant as they claim. The place has no elevator at all. The place is unsafe, and a death trap in the rain, with no grip mats to prevent falls. Shortly after we left the woman called and stated they were not refunding the deposit due to damage she insists we caused. We did not cause any damage at all. The woman is lying. She was irritated with us having ADA needs. I would avoid staying here. The place is unsafe, the worker is rude, lies about damage, then keeps money she is not intitled to. STAY ELSEWHERE!!! read more

I stayed there in 2019 when I went to Disneyland. I remember it was very rainy and me and my family went out to get some coffee and came back and stayed in the comfy rooms all day. read more

Regency Inn - I took this beautiful photo of the inn back when I stayed there. - Hotels Near Me - Los Angeles, California

Very clean. Well built nicely updated. Parking can be tight. Staff was nice to us. Beds a comfortable. Not loud. Don't get a room by the stairs. Cc willing are painted nice also. read more

Regency Inn - Hotels Near Me - Los Angeles, California

Great hotel, friendly staff, very reasonable price. Watch out for the 8' clearance into the parking lot if you have a big vehicle.

This little motel-turned-into-a-gem surprised us. To be honest, when we initially drove by, we almost decided to forfeit our night's reservation and just try to find somewhere else to stay. We used to live in Los Angeles and were dismayed to realize that I had made a reservation at...THAT place. But the current management has worked wonders. Everything is clean, updated, and as beautiful as possible with lots of delightful and unexpected design details. There was a complete mural on the ceiling of our room--lovely. Outside, at the edge of what is just a concrete parking area, the managers have carved out a little space of serenity with greenery and a lovely park bench. All the extra little touches have turned an older and potentially tired property into a place with class and beauty. We'll be back when we visit LA again. read more

stayed here for 2 nights, after the first my son got LICE! My son is 8 months, cant talk cant say whats wrong only TRIES to scratch his head! and management & the "owner" wont take responsibility for a helpless 8 month old getting lice in this establishment. if you want to get bugs in your hair then basically be called a liar perfect place to stay! read more

More than 3 stars, Less than 4 stars I'm in a quandary. I believe that the Regency Inn isn't quite a 4 star motel, but it's better than a 3 star motel. The rooms are very nice. Recently remodelled, great beds, new furniture, beautiful floors, plenty of hot water, microwave, TV, coffee maker, refrigerator, very clean, great housekeeping staff, parking is tight but adequate. Their website makes it clear that there is no elevator, but the websites I used did not. Hauling our suitcases up was a chore. The steps are shallow (not deep enough for my toe and heel to stay on the step), so you must watch your step to not fall. This worried me every time I went on the steps. And the noise from overhead rooms requires one to use earplugs. The water smelled strongly of sulfur when first turned on. The office was so barred and secure that it made me think the area was unsafe. Lots of niggling things. read more

I was surprised to find a decent, functional, and clean hotel in CA. Everything worked in the room. There were no sewer smells. The sheets were clean, and the water did not clog in the bathtub. The hotel was also very kept up on the exterior. I had no issues with the hotel at all. The only two things that bothered me: the parking lot got full early in the evening, and I had to park outside of the hotel. The second thing is that the hotel is located on a busy street. I could hear the traffic throughout the night. Overall, I'm still giving this hotel 5 stars for cleanliness and service. The room's ceiling was painted with birds flying in the clouds. The room also had room condiments and the soap smelled good. read more

Regency Inn - Room - Hotels Near Me - Los Angeles, California

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This is a nice clean place. I highly recommend and customer services was awesome. Thank you for allowing us to feel welcome.. read more

Regency Inn - The location is really nice and welcoming... - Hotels Near Me - Los Angeles, California

Definitely NOT a 4-5 star place. Tight parking(didn't seem like there were enough spaces for all the rooms). Thin walls. Gaps in door-entry allowed outside noise clearly audible(not good for sleeping in). AC swamp cooler was freaking loud! Not a good experience, and looking at the other rooms they appeared to be in the same condition. Don't be deceived by the individuals leaving high marks for this place. On a positive note: The room was clean. Bed was comfortable. No additional charges for parking. read more

This hotel was great for what we needed for a weekend stay. A place to rest, sleep, and shower. Arrived late at night and only 1 parking space remaining. Free bottle of water p/person at check-in 4 min. walk to a Starbucks & other eateries nearby. Close to Target, Walgreens, & a gas station. The room was clean although the walls are thin: couple getting intimate in the next room and footsteps above can be heard. read more

This hotel did the job for a clean place to stay but would I stay here again? No. The 1st thing is that they put us on the 3rd floor. Usually that wouldn't bother me but they don't have an elevator. The room was okay looking but it was very hot. The fan did work but it didn't cool off the whole room. The bathroom was a little scary as it was not well lit. The shower pressure was very light. Location is okay but again I would not stay here again. read more

I have been staying at a Regency Inn every week for the past few months. The owner and employees all recognize me and always make my reservations automatically week after week. The reason I keep coming back to Regency Inn is because it's located in between Pasadena and Glendale (where I work). And it's not too far from all the Asian food I love in the 626. Every time I'm here, the inn is packed with guests, mostly foreign and some just around the area for business. I've been staying in the single King bed rooms with carpeted floors. The rooms are great! The bed is clean and firm-soft with lots of pillows. The cable tv has plenty of channels to choose from. The AC unit is for the most part easy to use and always functional. And the bathrooms are nicely remodeled. Each room comes with a mini keurig. And there is ample lighting in the room (at least 4 lamps, one sink light and one bathroom light). There is also free wifi available; you will need a separate password for each device you connect. All the rooms come with a mini fridge and microwave and complementary water bottles. The rooms are separated into smoking and non-smoking. My only complaint is that the smoking and non-smoking rooms are alternating on each floor, so the smoke from the smoking rooms actually travel into the neighboring non-smoking rooms through the bathroom vents. Having all the smoking rooms on one side of the inn and non-smoking on the other side makes more sense to me. The great location, affordable pricing and comfortable rooms keep me coming back to Regency Inn week after week. If you're staying in the area and are working with a tight budget (less than $100 per night) I would definitely suggest giving Regency Inn a shot. read more

Regency Inn - Single King - Hotels Near Me - Los Angeles, California

My sis booked a room here at the LAST MINUTE. She reserved the room just 3 days before our road trip from Vegas to LA. We stayed just one night on a weekend. There were 5 people in our group (not the standard 4 people permitted in a hotel room). Pros: Reasonably priced. Huge rooms available to accomodate up to 5 guests (2 king beds & a pull out sofa). Very Clean room. Big comfortable beds. Fridge, microwave oven, free WI-FI & free parking available. Located in Eagle Rock; not too far from the tourist spots in LA. Cons: No elevators in this building. So pack light! Parking can be limited on a busy weekend. Would definitely stay here again for a quick road trip! read more

So it's been 2 years and we take these monthly trips to Los Angeles. There are no other hotels that come to mind except the Regency Inn. However, lately my experience has been abysmal.. 1. Still there's the noise: we are waken up daily by the housekeeping staff's loud conversations in the hallway. Noon or morning, it doesn't matter. We're guests trying to sleep and the folks down at Regency doesn't understand that. 2. Housekeeping has been lagging lately with the clean up. We entered our room only to find the bed wasn't done. There were stains on the bed and this is a health issue. I don't know who was staying in that room before us and what they've been doing. CAN YOU IMAGINE IF THE PREVIOUS GUESTS WERE HAVING SEX AND LEFT THEIR BODILY FLUIDS ALL OVER THE SHEETS? Would you or your family want to stay in this hotel? I forwarded my complained with tact at the front desk. I explained to Jonathan that I'm a returning, loyal customer. I generally don't have any problems with the hotel, but this was unacceptable. How he handled this situation was deplorable. Absolutely no ounce of concern for my complaints. Zero f*** was given. Instead of stating, "I'm apologize for your experience, allow me to relay you to my manager who can best resolve this issue." He just had this look on this face as to ask, 'what do you want me to do about it?" My original plan was to relay my concern with management before posting my experience on Yelp! However, how front desk handled this situation was so bad that I decided to bypass the chain of command and just write about it. In conclusion do yourself a favor and skip this hotel. They don't care if you're a returning customer, don't care to clean the room, parking sucks and it's over priced. Ridiculous. Absolutely unacceptable! read more

This place is BREATHTTAKING I wish I could give it more than 5 stars. Great customer service? Check. Super clean rooms? Check. Do I feel safe here? Check. Free wifi? Yes. Would I stay again? Forever if I could. Comfortable bed? Check. Beautiful bird mural on the ceiling? Check. AC, ample size of mini fridge, coffee, big TV. Looks just like the pictures. What a gem. read more

Regency Inn - Painted ceiling - unbirdingbelieveable! Picture does not do it justice - Hotels Near Me - Los Angeles, California

We needed a hotel in a hurry as my husband was scheduled for last minute surgery. By using Booking.com, we found The Regency. The reviews were great and we got a good deal. A lot of the hotels in that area require payment for parking. The Regency does not. This was very beneficial because we had to board our dogs and birds which was over $50 per day. As mentioned, the outside is not the best, but the rooms were fresh and clean. I have back issues so the first morning, my back ached. The next morning I woke up feeling no pain at all. The staff was outstanding, providing everything we needed. The front desk staff went above and beyond helping us since we needed to stay a bit longer than we thought. Overall, I would recommend The Regency to anyone! (Please tell the young man who booked us out to smile...) read more

This inn is very sketchy from the outside. The small lobby makes you feel like you're in a check cashing place in a bad neighborhood instead of checking in for a vacation. The office staff is friendly though and check in was easy enough. Walking into our room was a very pleasant surprise. It was newly renovated and very clean. Nice new beds, new carpet and paint. Flat screen tv, microwave, fridge and coffee maker. Few small annoyances within the room itself, the bathroom door squeaks loudly, almost ridiculously so. There is no way to use the restroom without waking everyone in the room with the sound of a screeching hawk descending on its prey as the door closes. The toilet never wants to fully flush so that was a learning process. Parking is very limited so make your way back to the inn before dusk or you may not have a spot. Housekeeping staff was nice however they don't pay any attention to the rooms until you check out. They serviced our room while we were gone, but only took dirty towels. They didn't leave new towels, make the beds, restock the toilet paper, or anything else. Just snagged the old towels and left. I started this review as 3 star but as I was laying here bumped it down to two stars for one very good reason: NOISE. The rooms are not insulted from sound at all and road noise is very loud, but the hotel can't control the cars so that is a pass. HOWEVER, since they are in the middle of a remodel, their staff decided to start using power tools including what sounds like a table saw directly under my room at 7:55 AM. How are we supposed to enjoy these great beds when the staff is literally cutting tile before 8am? One of the sets of stairs is currently blocked off and that is where all the work is happening. If I was in the rooms closer to that noise I would have probably asked for a refund. From our current position it is so loud I had to check and make sure the window wasn't actually cracked open. I understand that work needs to be completed but it is absolutely unacceptable to have this kind of noise going on so early. Have some respect for the guests who just spent $150/night to sleep here, and actually let them SLEEP. read more

Stayed here for a mini trip to Universals, the room was very clean and spacious, easy access to get on the freeway on the road. On our last day half way to our home we realized I forgot my AirPods. The front desk was very courteous and took the time to look for them in the room and call back that they had found them. Anyone else would have taken them and they were quick to mail them to me. I would recommend them and I would definitely stay here again. read more

Their customer service SUCKS. I cancelled a room, called in advance. Confirmed with the guy that my car was not going to be charged but they went ahead and charged me anyway. I will never go back here again read more

Comfy bed, clean room and cheap rates.. why not? Close to Universal which is where we were going and about 40 min from Anaheim. Will def stay here again. read more

Regency Inn - Hotels Near Me - Los Angeles, California

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I was very happy with the stay here. The room prices are very reasonable and the rooms were nice and clean. It almost felt like a Marriot or Residence Inn. Some suggestions to the management is to: Add an inner plastic shower curtain to keep the water in the tub. It had a curtain that was more for looks and had a mesh screen at face level which would allow water to splash through. By the time I was done, there was a bunch of water that had made it onto the bathroom floor that I had to wipe up. The other thing I would say is to lessen the amount of water softening product used. I had to wash my hands for 2 minutes because I couldn't get the soap off. And the shower took longer than normal as well because of this issue. Other than that, best bang for your buck. read more

Stayed 3 nights in April 2015. With my husband and two teen boys. Great room for the price... Easy access to freeways, loved how we were able to get to downtown L.A., Hollywood/Universal Studios and Santa Monica very easily. Yes, it's true, the outside does look questionable. Don't let that deter you. Especially if you just need a room to sleep in. We spent most of our time out exploring L.A. so the lack of amenities and the look of the building was not an issue for us. The room was fabulous! I couldn't ask for anything more. The inside made me forget about the outside. I felt safe and I liked how the balcony where the room doors are and the parking lot is lit up like daylight at night time. Although you'd never know it from inside the room because the windows are covered with plantation shutters and black out curtains. The mini fridge and mini keureg were a plus too. Room decor was very nice, bed linens were clean and comfortable. We did not mind the fact that there was not an elevator. If we were not physically able to climb stairs comfortably or were traveling with small children I might reconsider staying. Regency Inn was all we needed for our stay in L.A. (Eagle Rock/Glendale area) We would definitely stay again! read more

Regency Inn - Window in room - Hotels Near Me - Los Angeles, California

Honestly not what it appears to be. I thought it would be a good experience for a one night stay, but unfortunately it wasn't. Microwave was dirty, fridge was pretty warm, bathroom wasn't very clean and bed had mini holes around the sheets. Found a small cockroach in the tub, was not a pleasant surprise. Didn't appreciate front desk calling my room & rudely waking me up at 1am about noise complaints that wasn't even coming from my room. I would have left the same night if I didn't have a long drive back home. read more

First time staying out in Hollywood and I couldn't have asked for a better place to stay at. It was no more than 20 minutes from universal studios and about 15 minutes from Hollywood Blvd. A lot of convenient stores, gas stations, and food around the area! The room was perfect and the bed was so comfortable. They are going through remodeling right now but still, very nice. Very quiet neighborhood! Pleasantly surprised and definitely will be staying here again. read more

I stayed at Regency Inn just a week ago. Don't be fooled by the exterior, which I happened to like. The room prices arereasonable. The rooms are clean, spacious and the interior of the rooms are like a proper hotel. The rooms even have working cable. The hotel staff was hospitable and they offer delicious coffee in their quaint waiting area. The location of the hotel has a mountainous view. There is a shopping center with a target and Macy's up the road. There are also a couple of restaurants. I enjoyed a happy hour at spitz which was in walking distance. I didn't drive there so I can't comment on the parking. I will say they the walls and floors are slightly thin so you can hear a shake here and there as people are walking on the balcony. That is a minor issue though. I will definitely stay there again. read more

Regency Inn - Hotels Near Me - Los Angeles, California

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Really nice. Complete surprise, considering it doesn't look like much from the outside, but the rooms are super big, with really nice features: desk with rolly-chair, lots of fluffy pillows, refrigerator, microwave, fairly large bathroom. This room would have cost $350 in Manhattan. But a room with a King Sized bed on a weedend was only $85/night. Although, given that Eagle Rock is now one of the trendiest neighborhoods in the country, I'm guessing it might not stay so inexpensive in the future. The woman at the front desk was super friendly and very professional. If you have friends staying from out of town, or you're visiting from out of town and don't want to plunk down the $250 for what is essentially the same quality of room at the Pasadena Westin, then you could certainly do much worse than the conveniently located Regency. read more

Whatever you do don't "accidentally" leave anything here because Ingrid who I thought was cool won't find a box to put your stuff in so that you can have a carrier to pick it up and send it to you. Never was rude always chose this place to stay at, but just because I had this experience I will not be returning nor will continue to tell people to stay here either. read more

The pictures on the website are accurate to how the room actually looked. The building is old however they do a great job taking care of it. The paint on the walls looks fresh and the furniture is in great condition. The bed was very comfortable and the temperature in the room was great. The air-conditioning was solid during a hot day. The staff at the front desk were very nice. They didn't know a whole lot about the local area. It was extremely quiet and easy to get a good nights sleep. My complaints are very small. The remote control to the TV needed new batteries. The only place to hang your towel is on a hook on the back of the bathroom door. The sink is in a different area from the bathroom and there is no towel bar for a hand drying towel. Parking is a challenge because the lot is extremely small however parking is free. When you look at this place from the outside you might be a little worried however, the place is taken care of very well. I would highly recommend coming here if you needed to stay near Pasadena or Occidental College. I would definitely come back again. read more

Regency Inn - Rooms look like website photos. - Hotels Near Me - Los Angeles, California

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Stayed here on our last night in the LA area; I stayed in a different hotel each night for a week. This was our first non-main stream hotel we stayed at. From the outside it looked okay, nothing spectacular. I freaked out a little bit when i entered the lobby where the receptionist is separated by a big glass window, like at a movie theater where you have to slide your credit card through the little opening at the bottom of the glass. I have to say this was a first for me, I have never stayed at a hotel where I was greeted by glass. I thought to myself, "What kind of place am I staying at?" We hauled our luggage a up a flight and a half of stairs to the second floor and opened the door. I was extremely surprised how nice the room was with it's wood simulated floors, king size bed, desk, couch, coffee table, fridge, microwave, old school tv, closet, sink area and bathroom. It was very modern looking and most importantly clean!!! The noise level here was not too bad, as always the a/c is too noisy for me to sleep with on. When I made a reservation, I filled out their on-line form, but never got a response so I ended up having to call in to make the reservation and then they emailed me a confirmation. If I ever had to stay in this part of town, I would consider staying here again, especially for the affordability. read more

Enjoyed our 2 night stay. The rooms are very nice. They appear to have been recently upgraded and are new and fresh. The WiFi was very good. Our son was able to stream some shows, which isn't always the case at motels. The motel may not seem impressive from the outside, but don't let that fool you. Staff was helpful and friendly. Parking are is only accessible through the front next to the office so it adds a level of security, though spaces can be limited if you arrive late in the evening. read more

Always a pleasure to stay at the Regency Inn in Eagle Rock, CA. Management and hotel staff are always welcoming and willing to accommodate. This is always my go to hotel to stay a few nights when in the area. As many others have mentioned judging from the outside you would feel like your staying at a very sketchy motel. Once you enter the room it is the complete opposite very clean and newly renovated. Thank you for yet another pleasant stay. read more

One of the nicest inns that I have been to. The room that I got was recently renovated. The room had a small fridge, microwave, and Keurig type coffeemaker. Thats really good for an inn. The beds are so soft that I can probably sleep there all day and night. The pillows are soft and not to mention, A LOT. I'm used to having just 2 pillows. But at Regency Inn, I got 5 pillows!! The room is average size for me. The bathroom has 4 towels along with a clear mat to put in the shower. The rates are pretty decent for the amenities and how the rooms look. The staff are friendly. They do get full on Fridays and saturdays. The parking can get a little tough during those days. I will definitely be back!! read more

Stayed here on our trip to LA. They were very accomodating when we needed a late check-in and very quick behind the counter. The room was spacious even with a king bed. Very clean with HUGE closet space and organizers. I'll never actually use the closet space, but its nice to have the option. My only complaint (and it hardly counts) is that its a 20 minute drive to anything tourist-y. We rented a car so i don't know how the public transportation system works in the area. All things considered, a very nice experience! read more

This place was AWESOME. Don't let the shab exterior fool you...the insides are clean, bright, and the beds are OH SO comfy. Did I mention the price!? I called super last minute and got a room with a queen size bed for just over $105. Great deal in a city full of tiny rip off deal hipster hotels. read more

Wow, the renovated rooms look amazing! When we stayed here in 2017, the rooms were more basic but were still very clean and with modern decor. The views from the balconies were beautiful with many palm trees surrounded by mountains in an urban setting. The trip to Universal Studios was a short drive and a nearby Target was also convenient. The people at the front desk were very friendly and helpful, both in person and over the phone. I recommend Regency Inn Los Angeles! read more

Clean, comfortable, and modern. Felt right at home. Paid $120 for the night, last minute. I'm picky when it comes to where I'm going to sleep at night, and this hotel has a very welcoming feel. Didn't even want to leave in the morning. Bedbug free durning my stay, and very clean. Will definitely go back and recommend to my friends. read more

WARNING!! PLEASE READ THIS REVIEW BEFORE CHECKING IN THIS SORRY EXCUSE THEY CALL A HOTEL!!!This place is very very horrible ! Not only are they terrible at pleasing there guests but have the most absurd rules that I have ever heard ! I travel every week all over Southern California and the West Coast, in all my years of staying at hotels I have never had anything horrible to say . This place is the worst around Eagle Rock and not worth it. Do yourself a favor and look elsewhere ! read more

Don't judge a book by its cover. The outside could use a little refurbishment. The rooms however were clean big and the beds were very comfortable! The staff were helpful and very friendly. The parking lot was a little tight if you are in a bigger car. The location has good highway access. Would stay again! read more

Only three stars because parking is very limited and on first-come-first-serve basis. If you plan on going out at night and coming back late, good luck finding parking on site. read more