Nice, clean hotel. Parking is pricey. I'd stay here again without a car, free breakfast, and large…read morecomfortable rooms that are quiet. Close to Universal Studios being about a 20min uber ride. Plenty of eateries just walks away from the property which is a plus.

First the hotel is very clean. The staff is very nice. I had a room with a kitchenette. Kyle at the…read morefront desk was amazing!!!!!! I wasn't able to go down by the pool area while was there but it looked so relaxing. They have breakfast there and it was so nice. Everything was so organized and so clean! Great place to stay, and will definitely start there.

We're a Hilton family and try to stay at one of their places when we travel, and we like the free…read morebreakfast that Embassy offers. My only complaint is our room location. We were on the second floor (for some reason, my husband likes the lower floors if there's no view), unless you plan on enjoying the pool or are in charge of meetings happening in the conference rooms, do not ask for the second floor. Children running down the hall and yelling in excitement about the pool was a little annoying - mind you, I do *not* blame the children, nor do I blame the hotel staff. Kids running and yelling in the hall (and one kicking our door on his way) is on the parents for letting it happen. The rooms are clean and give you plenty of space. The breakfast was pretty darned fantastic, omelets and even pancakes/waffles/french toast (it appears they change up the carb offerings every morning). It's a really large breakfast offering, being allergic to to egg I didn't take a lot of time wandering around because I always just go straight for the cereal. The staff is friendly and helpful. The location is terrific, there's a little store onsite but there are also a couple of convenience stores not too far away. We'll definitely be there again next time we're in the area. Thank you for reading my review!

I have stayed at Embassy Suites by Hilton Glendale multiple times and am a loyal Hilton customer…read more In general, I've always appreciated Hilton hotels because of their friendly and accommodating staff. Unfortunately, my most recent stay was extremely disappointing. There were several maintenance and cleanliness issues throughout my stay. The bathroom conditioner dispenser was not properly secured to the wall and repeatedly fell off during the night. Although it was supposedly fixed, the same issue happened multiple times. The coffee machine was also not cleaned properly. It still contained old black residue left behind by a previous guest, and I had to request a replacement. The worst issue was the bathroom. There was a strong sewage odor that made it feel like we were next to a sewer. I reported it to the front desk, but despite informing them, the problem was never resolved during our stay. To make matters worse, when I received my final bill, I was charged $3 for a bottle of water that I had used to rinse the dirty coffee machine because it was unusable as provided. What disappointed me the most was the lack of management involvement. Despite all of these issues, the General Manager never reached out to acknowledge the poor experience. A simple concern for the guest's experience would have gone a long way. I have always enjoyed staying at Hilton properties, which is why this experience was so surprising. I hope management takes guest feedback more seriously and provides additional customer service training to ensure situations like this are handled much better in the future.

This place is adorable! I needed a place to stay in the valley, and decided to use Marriott points…read morehere. It looked cute and nicer than the older hotels in universal city. It was such a good choice! This place is very new and very chic, as well as friendly. It is a little boutique hotel on a great block in Glendale. First, the rooms are large and extremely comfortable! I have a couch and coffee table nook as well as a dining table with a refrigerator and a Nespresso. There is also a desk, a big wardrobe, and a large bathroom. The bed is very comfy, and the neighborhood is quiet! Second, even though valet parking cost $30, there is a lot of street parking in this neighborhood. I arrived at 4:30 pm, which meant I could take one of these spots that have two hour parking from 9 AM to 6 PM, and keep the car there until I go to work in the morning for free. The restaurant on the roof, Mya, is so lovely! I had a friend meet me there and we had a terrific time. I reviewed it separately. The lobby is beautiful with very high ceilings and also a bar and restaurant and Starbucks there. Also, within a block and a half are cute cafés... And a Walgreens and Trader Joe's. So if you forgot anything you can just walk over there. It is a rare walkable little area. The only drawback: no pool! I was hoping to swim and that's on me lol. Also the room lighting is good but the bathroom needs better light. Putting on makeup, I could not really see how it was coming out! But other than that, I love this place. What a great hotel in the area. It has everything and is much better than a random chain hotel (though it feels most similar to the W Westwood, but without a pool!)

The only parking option is valet....when I got my car back, items were missing from inside which I…read moredidn't notice until I was already halfway home. I called to voice my concerns....the man on the phone said "that's not possible, I would trust our valet guys with my life" Well, needless to say, my concerns were brushed off and he said many times "no, that didn't happen" TERRIBLE customer service

Clean, comfortable hotel with a great breakfast. Excellent and friendly staff. Perfect location!read more

Our room was clean enough, but there is an awful musty smell throughout the property. The carpeting…read morein the hallway was filthy and needs to be replaced. Although we were on the street side, the noise was not terrible. The bathroom does not have bar soap. Hand soap for the sink is mounted on the wall in a dispenser and anyone could open it and put whatever they wanted to into the dispenser. Luckily, I always bring my own soap. The bathroom was "clean enough," but I still found a special hair in the shower. The tile shelf in the shower was cracked. The front desk employees were so kind and seem to really enjoy their jobs. They were the best part of the stay!

I've been highly recommended this place from my friends in the industry who like staying here for…read moreshows and travel from Japan . As I seen reviews they talked bad about new owners but let me say it as I stayed here . The location is great , the people who run it aka owners now are great and super friendly and the rooms were solid . It's was clean and comfortable... 5/5 star especially for the value of the stay it's a no brainer for here

1 Star - Absolutely Unacceptable Customer Service…read more Extremely disappointed with Sakura Inn. The front desk staff were rude, unreasonable, and completely unwilling to help resolve a simple booking issue. We had a legitimate reservation made under the guest's name, but because the guest did not have the original credit card used to book the room, the staff refused to honor the reservation. Rather than offer an alternative payment method, verify the booking, or make any reasonable effort to accommodate the situation, they simply refused service and canceled the reservation. Worst of all, their actions left my elderly mother without a place to stay. The complete lack of compassion, professionalism, and basic customer service was appalling. There were plenty of ways this could have been handled without turning away an elderly guest. Instead, the staff chose to be dismissive and unhelpful. I would strongly discourage anyone from staying here, especially if you're booking a room for a family member. A hotel should provide hospitality, not leave guests stranded over an issue that could have been resolved with a little common sense and courtesy.

We chose this hotel because of its location and globalist status. We arrived around 11:30pm and…read moreour first encounter was not great. We pulled in and unloaded our car. Free valet parking is one of the perks. The attendant, (Josiah) whom I later learned is a supervisor, sat at the valet booth, did not move to help us and said nothing. A valet staff ran from across the street to get our attention because the valet was full. He told us where to park down the alley, which was $38/night. The supervisor still did not move to help. He kept his head down doing paperwork, never said a word to us and I saw him leaving for home a short while later. The rest of our stay was good, but what is said about first impressions is true. The bartender, Jud, was very attentive and welcoming. Our room was adequate and comfortable. We had a quiet night's rest and enjoyed the breakfast buffet. There were a lot of choices and the area is kept well stocked and clean. Overall, we would stay here again.

Our room at Hyatt Place Glendale was spacious and felt more like a mini suite, providing plenty of…read moreroom to relax after a long day. The hotel also benefits from a nice location in Glendale. Perfect midway stop from San Francisco to San Diego. It is within walking distance of several quaint neighborhood restaurants which added a nice local touch to our stay and made it convenient to grab dinner. The biggest drawback was the parking and traffic flow. It took us nearly 20 minutes just to get into the driveway to unload our luggage and check in because of the line of cars waiting to pull in. Checking out wasn't much better--we also had to wait while cars backed up in the driveway before we could leave. Parking is expensive, with self-parking at $30 per day in the rear lot or valet parking at $45 per day, plus a service fee. One of the highlights of the hotel was the bar and lounge area. After a full day of sightseeing, it was the perfect place to unwind with a drink in a comfortable atmosphere. Breakfast is served daily from 7:00-10:00 AM and offers a generous selection. There were sausages, scrambled eggs, French toast sticks, steel-cut oats, coffee, juices, and plenty of other breakfast options. The dining area was spacious, although it became crowded during peak hours, making it difficult to find a table. Overall, Hyatt Place Glendale offers spacious accommodations, a welcoming lounge, a great walkable location near local dining, and an excellent complimentary breakfast. The only downside was the congested arrival and departure experience, along with the costly parking.

Just spent the night here - ok but not great. Standard Hilton brand business hotel. Nice but…read morenothing fancy. To quote another review - very "mid" Could not checkin at 1pm - "no rooms ready" - ok I get that particularly on a Saturday when the entire Wisconsin football program is staying here. But why not finish the checkin and then just assign the actual room later as Marriott, Hyatt and every other chain does? As it turns out I did not return until 10pm or so at which point I had to worry that that they would walk me. (was a 3rd party booking so did not appear in the app). Come 10pm - there is now a line of 3 and 1 clerk working. I get staffing at smaller properties but this is a massive hotel they should at least have another clerk ready to help. Finally get assigned to a decent 11th floor room. Took a nice hot shower, then immediately went to sleep as I had a 7am flight. Room looks like the photos. Lots of electric outlets which I like. Temp was set in metrics. Bathroom is decent sized. Come 5:30am, I go for another shower and zero hot water. Zero. Seriously? Overall a decent business property for this area, particularly if you don't want to stay in Pasadena or want to be minutes from BUR. Definitely not worth the $300 last-minute rate.

Check in process was the worst I've experienced from a Hilton. Felt like a Marriott Fairfield Inn…read moreexperience. Rushed and no service: no luggage delivery, no explanation of services or benefits, no welcome for gold members. Rollaway bed I asked for and they delivered but when inquiring about folio costs they didn't disclose rollaway cost and instead just told me folios are not available at check in. Never discussed pricing even though I'm sure it's around $20/night. Lunch service was rushed and only one person bartending serving and cooking. Also saw him close the bar 15 mins before closing time so when a senior needed to order food 2 mins past 15, he was declined and offered to go offsite. Left a bad impression as the senior was not very able and informed him of his dilemma. If last call is 15 mins prior, two mins beyond this point isn't a big deal. Plus they charged gratuity automatically without disclosing which I abhor - this must be disclosed.

This is our 2nd time staying here. This place is the cutest. I'f you grew up watching Melrose…read morePlace, this is that total vibe, minus the pool lol. But who needs a pool when you live by a beach? The rooms are spotless, totally renovated, shower pressure is 10/10, and the mattresses are comfy!! Do not judge a book by its cover. This place is our favorite and I'm sure we'll be here a 3rd time! Uber to universal is less than $25. Cheaper than actual parking there. Fox & Hound across the street is a great little bar. We happened to catch karaoke night and it was so good! Dispensary is next door for those who partake

Really rude and sexist property manager. I would never stay at this property while he is working…read morehere. He should not be in the hospitality industry. I felt discriminated against as a woman.The hotel itself is cute, but not in the best neighborhood I do like the individual casitas and covered parking for each unit. These would be perfect if transformed into condos.

Our stay at the Conrad was nothing short or spectacular…read more First, we were blown away by the hospitality. We travelled with our baby so they brought a crib, his own organic toiletries and even a humidifier to help with his cold! Then the room service noticed me taking the beverages out of the fridge to make room for my breastmilk and he offered to bring me a fridge Don't even get me started with the toiletries. They offered Byredo Mojave ghost and it smelled amazing! The room is gorgeous with a view of the Hollywood hills and the Walt Disney museum. The amenities that come with the room is amazing; the dry sauna was great, they have a relaxation room as well and we loved the tea apothecary as well. I just wish they have tea cups in the rooms! Had to call room service to bring it. The room service and the pool size service were amazing! However. The San laurel dining service is good but it can be better. We are so happy with our stay and we cannot recommend Conrad enough! Such a beautiful and well maintained property

No better location if attending a performance at Disney Concert Hall, but a lot of little…read moreshortfalls that make the hotel subpar at this price point. I was surprised and disappointed to find out that the hotel couldn't manage to get distilled water for my CPAP. This hadn't been a problem during my recent stays at the nearby JW Marriott or Chateau Marmont. The desk agent suggested that I try Uber Eats. I ended up ordering a delivery from Walmart. The bathroom in my corner suite was large. The walk-in shower had a choice of three different shower heads. However, many of the bath towels felt thin and were getting ragged along the edges. Several of the light switches are confusing. For example, there is a button for a "down light" in the bathroom. I never quite figured out what that meant. Plenty of bottled water (boxes, actually) were provided in my room. The concierge was unable to get my room serviced during the two-hour window I requested. I could see housekeeping were cleaning rooms down the hall when I left for lunch. When I returned 90 minutes later, they were closer to my room but still had not even started cleaning it. I went down to the pool for an hour. When I came back they were still one room away. Once they arrived, housekeeping was mostly excellent during my stay. However, one evening turn down service skipped my room. It was strange. They turned off the "make up room" light but did nothing else. On another morning, I had the green "make up room" light turned on but housekeeping left a note that they "respected my privacy" and thus did not clean the room. The in house restaurant, San Laurel was good for breakfast but my dinner there was terrible. Service at The Beaudry Room bar, and out by the pool (Airlight), during the day was excellent. Unfortunately, service on the patio in the evening was not very good. The server was courteous, friendly, and indeed, down right bubbly, but apparently had far too many tables. It took more than 20 minutes to get a martini on the patio. If a venue is going to charge premium prices (almost $30 for a martini), the service should also be premium quality. There was a dead frog in the hallway just down from my door when I checked in. It was still there the following evening.

We've stayed at this hotel a couple times now. I like that the whole thing is balconies. The…read moreweather was bad so we weren't able to check out the pool. The thing that we like most about this hotel is the location. We do like to go to the Hollywood farmers market on Sunday mornings when we stay in LA. This hotel has a little fridge, and it's probably 15-20 minutes from the market. Five minutes away is a street with ALOT of restaurants. The hotel is clean, it is kitschy for sure. It's not the Marriott, however, location, and the fact that it is reasonably priced and there is no charge for Wi-Fi or parking is a humongous plus. We stay all over the LA area a couple times a year. We have decided that from now on we are just going to stay at the Glendale express.

The hotel was okay overall, but there were definitely some pros and cons. The rooms are pretty…read morebasic and feel a little outdated. The location is excellent and was probably the best part of the stay. The pool area was nice and a great place to relax. On the downside, the air conditioning didn't work very well, and the breakfast was disappointing with very limited options. Parking cost an additional $10, and there was also a $100 deposit required at check-in. One of the biggest issues was being woken up at 7:05 a.m. by an employee vacuuming nearby, which wasn't ideal when trying to sleep in. If you're looking for a hotel in a great location and don't mind basic accommodations, it may work for you, but there are definitely areas that could be improved.