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    Pasadena Hotel & Pool

    3.5 (131 reviews)
    ModerateHotels

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    Ratty guest towel upon request
    Evangelene G.

    I picked this hotel based on an Expedia deal. We love staying in Pasadena because it's a perfect midway point with meeting friends and family. I was hoping this place would work out because it always seems to have a good rate, but big this place has so many red flags. I should have reconsidered my hotel choice. I like the proximity to S Lake Avenue but the experience wasn't worth it. Parking and check in is in front of the hotel. It's kind of dangerous with the traffic on Colorado Blvd. Best bet is to temporarily park and enter on Mentor. We loaded up our bags in the cart and checked in. Then parked the car. The parking garage is around the corner on Mentor. My first red flag is the parking pass didn't work and I grabbed a ticket to get in. Got that cleared but the time when I was given the pass and when I got to the entrance, it didn't activate. It also deactivated post checkout when I was leaving the garage/ When I checked in, I asked for room service for our entire stay and NO one showed up during our entire stay! More on that later. Room is on the small side but they made up for it with the shower. The shower was the best part of our stay. However, it would have been nice to have clean towels. I was disappointed we didn't get house keeping the next day, but I asked for towels and bar soap at the desk and when we got back to our room (they never showed up) or left anything in front of our door. On the second day, we made sure the service light was on and Private light was off. When we got to our room, we came back to a messy room and NO towels. By then, we're upset. When our towels arrived, they were so ratty that I would use these as our thrash towels at home. Imagine toweling off with that because I did. This is where things get really sketchy. Don't leave out a menu for a $9 beer and charge us $12. The bartender says her manager didn't change the menu but there was a price change. Honor the price listed! That is illegal. I don't mind paying the listed price, but the audacity to upcharge $3 and expect a tip. The housekeeping experience made us check out early. There was no point hanging in a messy room. I usually tip housekeeping but there was no need for me to do so on this visit.

    Roof top pool.
    Mark G.

    In town for a wedding. We know the bride being dear friends with her parents. The hotel is classic if a bit dated. The lobby is very comfortable and eclectic, and there is a lobby bar where you can get coffee and small bites throughout the day. A complimentary coffee stand would be a good idea. Check in was easy and the staff were solicitous and efficient. Our room #229 is a corner king suite and very spacious. We have a patio as well which we used every day. Probably a bit too large for our four nights but we like the extra room. The room lighting was insufficient. The double sink in the bathroom was nice but one of the sinks did not drain. We reported this and it was taken care of promptly. The shower water pressure was quite low. There is a beautiful tub which we will use. Our king bed was extremely comfortable and we both slept fairly well. The room is very quiet. The roof top pool was very nice and not crowded. We spent a few hours there. A nice place to stay for a wedding. Most of the wedding party and many guests were staying here We would consider staying here again when in town Mark & Nancy

    Great service and drinks at the pool
    Carla G.

    Pasadena Hotel and Pool is a beautiful historic property where clear attention has been given to the design of both the lobby and the rooms, creating a unique and comfortable experience. The hotel was very clean, and the front desk staff was excellent--Daniel, in particular, was extremely helpful when we checked in late at night. I also want to acknowledge the young woman working during the day (I forgot her name), who was equally helpful. One unusual and disappointing aspect of our stay was the lack of an on-site manager. There was no manager present during the entire weekend, so if any issues came up, they could not be resolved immediately. We were told we would need to wait until a manager was available, but no one could say exactly when that would be. The bar and lounge area is large and inviting, with plenty of space and even games to play. The bar stays open until 10:30 p.m., which is a nice touch. However, lunch is not served at the hotel, which I think is a disservice to guests and a missed opportunity for the hotel. The highlight--and true saving grace--of the hotel is the pool. The pool area is relaxing and well-maintained. Poolside service was excellent, and the young women serving drinks and food were amazing and very attentive. One concern I hope management addresses is the elevator. It is very slow and, during my stay, I actually got stuck in it for about five minutes. I informed the front desk, and they said they would contact engineering, but I did not see any maintenance happening the entire weekend. Another inconvenience is the lack of valet or bellhop services. You'll need to park in the underground garage, then go to the lobby to get a luggage cart and bring your bags in yourself. If you're traveling with a lot of luggage or need assistance, this could be a hassle. The rooms themselves were extremely clean with a modern and stylish design. Each room includes a refrigerator, but no microwave. There are shared microwaves on some floors, but not all, and ice machines are also only available on different floors. I would stay again but only if my first and second choice in the area was not available.

    Toilet
    DeAndra J.

    I stayed at the Pasadena Hotel and Pool for 2 days for a work meeting nearby. The hotel was decent. A little dark, but got the job done. If you are sensitive to noise, this may not be the place for you. I grew up near a train, so I was fine. However, I think if you're sensitive to noise in the evening, this may not be the place. The staff were responsive and helpful. I didn't explore the pool or eat at the hotel (there's so much good food in the area though). For a decent place to stay and in a prime location, this works well.

    Our view
    Myla M.

    Andrew, Terry and Grace took such good care of me! Looking for a quick getaway and a change of pace I found this gem nestled in the San Gabriel mountains, near old town Pasadena and so many shops and eateries! It's a walkers dream. There's so many things that you can do by foot and there's a lot of amazing hiking. This is a beautiful hotel with old school charm fantastic service delicious food even better drinks and great customer service all of the things that I appreciate and love when I stay somewhere! Do not underestimate the beauty of this place. The outside is understated... I mean, don't get me wrong that beautiful crown moldings and it's a historic hotel. But once you get inside your transported into a time capsule of the past present and future, it is an amazing place and I highly recommend!

    Pool deck
    Tes S.

    This was a cute stay for a local rose bowl concert. Super close and convenient. Local coffee shops, brunch spots and more just steps away or can get food in lobby or the attached taco joint. Very nice pool deck, helpful staff and clean rooms. Nothing crazy fancy but a nice spacious experience

    Back seat view
    Emily F.

    We found this place on Resort Pass. Other than having to pay for parking, this place was nice and relaxing for a Saturday. Rooftop pool with a bar cart that comes out at noon. The Pool Day drink was the best. They also served food after noon.

    A good day to Bbad!
    Lily W.

    ### 2024 review 30/100 ### Long time Angeleno but still so many places we discover still. On the far East edge of Pasadena is the Pasadena Hotel that we discovered while on our quest for the best breakfast burritos. BBAD (Breakfast Burritos All Day) is located inside the hotel and they provide a free 2-hour parking validation. It's the perfect staycation with rooftop pool to lounge around, and even the gym room that we may or may not have been motivated to fit in a workout session. Best feature for us foodies, we had the option to not only order from the hotel menu but also order from BBAD. We really enjoyed their elevated Breakfast Burritos served until 2pm daily (except Monday and Tuesday when they're closed) filled with fluffy eggs (scrambled or over easy) and stuffed with their famous crispy pavé cubed potatoes + delicious coffee drinks.

    Lobby
    Norma N.

    Beautiful Historical Hotel. Easy parking and check-in pool was large and clean, gym was great and well equipped. Lobby bar has great drinks and great lounging spots. Courtyard was a great spot to enjoy a coffee. Room was snug but comfortable. Lots of spots to eat within walking distance and a theater and comedy club close by.

    Lobby
    Jaz M.

    Got to stay here for a night and loved it! I was looking for a place to stay for the night in Pasadena and found this hotel through booking.com and booked with them. For $176 out the door on that website I secured a Premier Corner King Room and it far exceeded all my excpectations! I checked in on a Saturday morning in December of 2024 and to my suprise at 11:40am, they had a room ready and lets us check in. Check in isn't until 3 pm so we were really stoaked about this. We got room 605 and it was a huge room for us me and my wife but we loved it. Giant soaking tub with seperate shower. Decor was super cute and fun. The king bed was so comfy!! For $176, it was a steal in my opinion. The hotel has a heated pool, fooseball table, cheese table, and a fantastic lively bar that opens in the afternoons. Loved how the lobby was decorated for Christmas, it was a whole vibe. The hotel itself is truly gorgeous, don't sleep on this place if your looking for a hotel in the Pasadena area. Parking is $29 a night, parking was attached to the hotel so that was a big plus for us. Thanks for the great hospitality Pasadena Hotel, till next time!

    Inside
    Peter M.

    I had to come through the Pasadena Hotel and Pool, in order to get breakfast from bbad. After parking and entering this wonderfully appointed hotel (at least 6 floors and over 100 rooms). I was very impressed at the elegant lay out of the lobby, with small and different sitting areas. Uncluttered decor, uncrowded spaces. A relaxing vibe. There is a nice open courtyard. Since I was enchanted by this unique environment (posh, yet boutique), I approached the lady at one of the reception stands to ask some questions about prices, accommodations and the like. Her attitude was unsettling. There was zero enthusiasm. In short, what I received was an unfriendly, why are you talking to me, canned response: "It is all on line". So I turned around and proceeded to the breakfast joint (that separate review appears on this platform).

    Lobby courtyard
    Rome D.

    We were attending an event at the Rose Bowl and flying into Burbank, so we decided to stay here because it's super close to both. After checking-in we went for a walk and realized there's tons of restaurants and food options within 1 block of the hotel. There's also a nearby Target and traveling with a kids it helped so much. So this hotel is ideal. Now for the hotel itself. Overall, cool hotel and under lots of renovation so I expect some nice upgrades soon. The pool is nice not deep 4.1/2ft at the deepest point. But seating is limited so get out there early. Small poolside bar is also convenient. The lobby has cool coffee shop called BBAD and really good "breakfast burritos all day (BBAD)". The rooms are small and unique that the bathroom is right next to the bed with fogged glass. So whoever you're staying with, get comfortable because you'll see and hear just about everything hahaha. We will stay here again. 8 of 10

    The mattress with a visible stain.

    The mattress was visibly stained, as shown in the attached photo. When I reported the issue to the front desk, they stated they would notify housekeeping; however, no alternative room, bed, or other accommodations were offered to address the inconvenience. I was very disappointed with the condition of the facility and its overall upkeep.

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    The bar food was surprisingly really good. The service was friendly . Food was timely. Delicious drinks.

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    Matt at the bar was the best! Knew his drinks attended to me in time! They should have name tags but overall he made my day! Thank you Matt

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    They don't serve water in the rooms or tea or coffee. It's a shame that they claim to be. 4 star.

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    Review Highlights - Pasadena Hotel & Pool

    “Best feature for us foodies, we had the option to not only order from the hotel menu but also order from BBAD.”

    Mentioned in 6 reviews

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    Best Western Pasadena Inn - Breakfast Area

    Best Western Pasadena Inn

    (115 reviews)

    $$

    Chapman

    This best western is great!! They are inspected regularly and it shows. I stayed here for a few…read moredays and they are so clean. I witnessed all the vacant rooms getting the carpet cleaned. Professional carpet cleaning. I was like, wow!!! This is what I love to see! Pride in establishment! Unfortunately I spilled a full cup of coffee and it stained rhe bed all the way thru and they weren't too happy about that. I get it, I pretty much ruined the bed mattress but it was an accident. And honestly, they should put a waterproof sheet or something over the mattress in case of accidentally guests spilling something. Either way, it's a great hotel. Great staff. Clean establishment. Free parking. They have free breakfast. Like eggs, sausage. Bacon. Potatoes. Fruit. Juice. Oatmeal. Waffles cereal. Rooms are large. Fridge Im room no microwave in room tho. Please put microwaves in the rooms.

    My room at Best Western-Pasadena on Colorado Boulevard (not to be confused with Best Western-Royale…read moreright next door) had several issues on my recent stay there: ** There was a lot of street noise in the room. ** The old aluminum-framed window rattled constantly all night long. ** The office is BARELY accessible for check-in--you have to climb up two steep steps from the parking lot or else walk all the way around to the front of the building for a ramp. ** Access to the rooms from the parking lot requires an awkward step-up onto a curb and then walking through a narrow, planted area--very difficult because I use a cane. ** The height of the toilet was very LOW, making it hard to stand up. ** There was one horizonal grab bar mounted on the back wall of the shower-tub, but NO vertical grab bar as you try to step in--very difficult to maneuver. ** The bedside lights are mounted fairly high on the wall so that you have to get out of bed and stand up to reach the on/off switch. ** When I plugged my laptop into the electrical outlet adjacent to the table near the room door, I discovered that both receptacles were DEAD. The only other visible outlet was adjacent to the sink, so I had to move the heavy nightstand away from the wall and crawl behind it to reach a working electrical outlet there.

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    (60 reviews)

    Downtown

    Overall we were pleased with our stay. We were there Aug 31 - Sept 2, 2026. Here are the positives…read more- The parking is under the hotel and has adequate spaces given hotel size. The pool is nice if the weather is good. We stayed in room 307 and the room was a good size. It had an oversize bathroom door and low toilet. Like you would see in a handicap room, even though we didn't request that. King bed had plenty of room and the room included a chaise lounge as well. Now the negatives - The bed was harder than expected and made for uncomfortable sleeping. Their signage is terrible. When I first got on the elevator it went down even though I pressed the 3rd floor button. I tried a couple times, when another guest said you have to scan your room key then select the floor. No sign saying that on the elevator. No explanation from the front desk about the elevator. Usually, you only need the key card if your on the top floor. Even if the hotel is setup different you need to explain it at check in or provide signs! Same night I went to fill the ice bucket. Followed the sign, it pointed down the hall. I walked all the way to the end no ice machine. Then walked back, saw a different sign pointing the opposite way so I walked all the way to the end, guess what? NO ICE MACHINE!! I walked back to the Elevators thinking there was a sign pointing to another floor. NOPE! Then I hear the ice machine motor kick in so I know I'm close. Turns out to be inside a closet WITH NO SIGN AND A DOOR! Come on. That's just ridiculous. It felt like an episode of Where's Waldo. It shouldn't that hard to find ice! It's not a treasure hunt.

    Hotel Dena has a lot of good things going for it. It is super cute. They have a 24/7 market that is…read moreexpensive but convenient. You are walking distance to everything you need in Pasadena. Everyone works there is super nice. I love the decor- especially the projector that they have set up with movies playing. During major events like the World Cup- they show the matches on there which is very fun. The gym has everything you need but is small. Two things we didn't love- the steps in our room. It is very hard to go to the bathroom in the pitch black at night with stairs. Second- the pool. We booked this hotel for the pool and it is nice, but small. Also fine. The issue is that they sell resort passes. We got there at 10 on a Friday and every lounge chair was taken. There are only like 10. Since they are resort passes, those people stay all day. We paid for 5 nights at this hotel and could not get loungers for a day. Others paid $30 and got loungers the whole day. Doesn't seem fair.

    Arroyo Vista Inn - Front porch

    Arroyo Vista Inn

    (132 reviews)

    Made a reservation for their afternoon tea for a party of five and we had the best time!…read more They have free parking right in front of the inn after driving up a narrow windy private road. There are some great views from the top and outside is nice and shady with big trees and a nice size porch. The owner and family were so welcoming as soon as we arrived. We enjoyed a spread of tea sandwiches, warm scones with clotted, cream and jam, fresh fruits, and an assortment of teas each of which were so delicious and perfectly prepared. My personal favorite was chai which is from a recipe from a family friend, my friends' favorites were the peach oolong, sencha with Matcha, and their rose black tea. We were able to try as many as we wanted! Service was amazing. Ellie was our host and server and she did such a great job. We had the whole space to ourself so it was so fun for an intimate tea party. Highly recommend!

    Odd. Truly odd. My friend and I went for tea…read more We were the only ones there which was fine! The food and tea were plentiful and delicious. The presentation and our table by the window were lovely. The people were gracious. All that would be a solid 5 star. The odd part was a sense of chaos in the background. We arrived a little early. No one was available to greet us so we hung out in the Inn's lobby (after searching and calling out). Then someone did see us and assumed we were guests waiting to check into a room. And other things. As I said, odd.

    Pasadena Hotel & Pool - hotels - Updated September 2026

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