Sat 10/19/2024 I pulled into IBS (Interstate Building Supply) with my 2 young grandsons to meet a…read morebus carrying high school students for a parade (to drop something off to my daughter). I pulled my car to the end of the building and waited. I was approached by a man who told me very angrily to "Move your car immediately" saying I was blocking 2 spaces (There are no lines designating spaces in the parking lot and I was at the end of the building). He stated he was the owner of the business and if I didn't move my car he threatened to get a fork truck and move it for me (again with my 2 young grandsons inside). He proceeded to tell me he "didn't give a shit" why I was at his business when I explained I was just dropping something off. He called me a "dumb bitch" in front of the children and again demanded I move my car immediately or he would move it for me. I was approached by this man very aggressively twice. My grandsons were very scared about the incident and many folks in the parking lot heard the man yelling at me at my car. It was a terrifying incident by the owner of the business and my grandsons are traumatized by the man asking me what would have happened if he got physically aggressive. This owner cursed, was aggressive and threatened me directly with 2 small children present. I will never shop there again or even approach this business! Terrifying!

I always get all the help I need there. They have a good variety of products depending on your need…read morefor everyday things.

I wanted to purchase my deck from a local vendor. When I encountered problems I was treated with…read moreunbelievable professional courtesy and support. President, Michel Breton handled my concerns directly and I couldn't be happier with my results. Thank you Lumber Center- The Larriu's.

From the owner: Welcome to Lumber Centre in Westfield, MA. We are a family-owned and operated, in business for over…read more40 years. Our yard has been supplying lumber since the 1870s prior to that. We are committed to providing quality products, and a high level of customer service. Lumber Centre offers complete building materials for new construction, remodels, and do-it-yourself projects. We have windows, doors, roofing, siding, interior moldings, and more. Special orders are our specialty, if we don't have something in stock we can help source it from our connect. We are a Benjamin Moore paint dealer, as members of the North East Retail Lumber Association (NRLA), you can rest assured that you will receive only the best products and services in our store.

Very helpful to begin with. A mixup w/order created a lot of angst for me. In my case, the…read morecustomer was not right. I feel Boilard's should have absorbed the restocking and box fee with Andersen, as I did not make a mistake w/my order. They are not the "big box busters" they claim to be.

We were told that the porch screening we wanted was in stock but not in stock at that particular…read morestore. It was, however, in stock in another store and it would ship the following week. We called on Monday morning at 7 AM when they opened to tell them to cancel the order. Not only was our order not loaded onto the truck when we called, but they then decided to charge us a 25% restocking fee because they called it a custom order. This was not a custom order. It was an in stock order. We were told it was in stock so how does that make it custom? I will never do business with this company again. I wouldn't have given this company one star except that's the only way I could post a review. Koopman's is only out to steal your money!

Elaine was so professional. She is so talented I am amazed with her work. I've also seen her other…read morework in person and it's beautiful

From the owner: Woman-owned business taking on new clients in Western Massachusetts and CT…read moreFrom creating a stunning design plan of your space to executing it through the end, we can help you beautify your residential or commercial space! 5% of all profits donated to Habitat for Humanity