I come here for their candy apples! Their chili apple with chamoy on the side is my favorite, I have to get one every time I'm at the mall. Service is always good. My son bought his girlfriend a bar of their Dubai milk chocolate from here, but she wasn't impressed and said she had better. One of these days, I really need to try their chocolates and see for myself. read more

Rocky Mountain Chocolate Factory - Chili candy apple with a side of chamoy - Chocolatiers & Shops Near Me - Temecula, California

Popped in here to get some gifts. They keep a large selection of caramel / candy apples on hand. I got the Strawberry Cheesecake Apple on their recommendation and my husband absolutely loved it. We also liked the English Toffee Apple flavorwise, but ouchhh it is rough on the roof of your mouth. Service was friendly and quick and the store looks bright and clean. A nice place for yummy gifts! read more

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Stopped by Rocky Mountain Chocolate Factory and it's always a great place if you're craving something sweet. They have a huge selection of chocolates, fudge, caramel apples, and other treats, and everything looks fresh when you walk in. It's one of those places where it's hard to leave with just one thing. One of my favorites there is the zebra caramel apple. The apple is crisp and covered in rich caramel with white and dark chocolate drizzled over it. The combination of flavors is really good and it's definitely worth trying if you haven't had one before. The shop has a fun atmosphere and sometimes you can even see them preparing the treats behind the counter. Overall it's a great place to stop if you want good chocolate or a classic caramel apple. Definitely one of my go-to dessert spots when I'm in the area. read more

Idalia is so polite and professional and gives great service. It was so fun talking apples with her too!

The good: I got an apple pie flavored caramel apple for under $10 here right before closing. They had many caramel apple options including interesting ones like strawberry apple pie. The worker here was quick and super fast at cutting up our Apple and ringing us up (being close to closing time probably helped). There were a few tables outside of the shop where you could enjoy your treats too. I liked that the caramel wasn't hardened and wasn't too thick. The bad: It doesn't taste as good as Disneyland's apple pie caramel apple. The interesting: The apple was more sour than I expected. They're located upstairs in the mall. read more

Walked in there with TWO EMPLOYEES in there. Not one of them offered to help. We say one of the girls mixing something, so we waited 8 minutes with no one acknowledging or letting us know they would be right with us. Sad they don't really want business. read more

The place is amazing. Every time we go to California this place is a must stop. Their caramel apples are unreal -- crisp, fresh, and loaded with toppings I don't even like apples that much, but this is a Game changer Worth every sticky, delicious bite. Try the gummy bears they melt in your mouth. read more

Finally got my hands on the Dubai chocolate bar. I've been coming every weekend for a month now to see if they had it they finally had it today and it was worth it. It is pricy $20 a bar. Personally worth it for me to try but not worth to keep on buying. read more

Rocky Mountain Chocolate Factory - Dubai chocolate - Chocolatiers & Shops Near Me - Temecula, California

Everything tastes homemade and super fresh. Rich and smooth chocolate melts in your mouth.

There Dubai pistacho is one the best I've tried so far !! I've had some from other locations but there's have the perfect t anoto of filling . read more

I usually don't leave yelp reviews but I had to in this case.. this shop is so cute and This Apple is by far the best candied apple I have ever eaten, the flavor combination of this apple is pure genius. I tip my hat to you Mallory I am in love with this one. I will definitely be back again. read more

Rocky Mountain Chocolate Factory - Cotton candy flavored apple - Chocolatiers & Shops Near Me - Temecula, California

Everything was so good. Definitely satisfied my sweet tooth I have been having. 10/10 recommend . Joy helped me out in choosing everything very sweet and kind love her. read more

Rocky Mountain Chocolate Factory - Chocolate strawberries dubai pistachio bars - Chocolatiers & Shops Near Me - Temecula, California

I use to come in here every time I stopped by the mall the last time I was here I noticed the strawberries went up in price, but what isn't and they're so delicious so okay. But I got the smallest strawberries because she said they now charged by weight. Now this time I got them got home ate one and it tastes weird so I look at the other pulled it out of the chocolate and noticed mold I feel like they're $4.50 each maybe more this is not okay. I guess that's the last time going for me don't wanna pay that much for old fruit. Check yours before you leave. read more

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OMG this has got to be the best Pistachio Chocolate Bar EVER. RMC you have out done yourself. It is worth ever dollar. Its a MUST TRY. To the people who don't like sorry to say but next time brush your teeth so you can get all the delicious flavors it has. It's probably your bad breathe that your tasting. To top it off the service is Amazing. read more

Rocky Mountain Chocolate Factory - Pistachio chocolate bar - Chocolatiers & Shops Near Me - Temecula, California

Got Reece's peanut butter cup covered caramel apple. Highly addictive. Couldn't stop eating it. Was gone within 10 minutes. Does get stuck to the roof of your mouth. The outer layer was nice and sugary and chocolatey while the inner apple was sour and delicious. This was nice after a full dinner meal. Highly recommend to others read more

Rocky Mountain Chocolate Factory - a close up of a snack - Chocolatiers & Shops Near Me - Temecula, California

I recently visited this chocolate shop in the mall with a friend, and unfortunately, the experience was not great. When I asked about the "Dubai chocolate" that's been trending on TikTok, the staff member gave me the dirtiest look and stood there silently. It was super awkward and embarrassing! She eventually corrected me in a really condescending tone, which honestly made me feel so unwelcome that I decided not to buy anything at all. After reading other reviews, I'm not surprised that some people find the chocolate gross--maybe that negative energy is affecting the taste. read more

Bought the Dubai chocolate but it wasn't as good as I thought it would be especially for the price. I've had better elsewhere. The service was good. I'll probably stop by to try something else and update my feedback then. read more

The dubi chocolate was very filling and savory. I wish the customers was slightly better. I wanted to look what type of chocolate they had but the staff member she had glasses rush and was very rude. when i left she didn't put the correct chocolate i wanted very disappointing. I'll find another place to get my chocolate. read more

The Dubai chocolate bar is superior!!! The chocolate and the filling ratio is perfect!!! it's my absolute favorite sweet treat!!! The women working there are always a sweet as a candy!! read more

Honestly I was super disappointed that for $20 they're misleading people to buy a "viral Dubai chocolate bar." You're better off ordering from a home baker because this this bar is basically just green caramel with weird hard bits inside. It does not taste anything like a real pistachio bar and anyone who says otherwise has never had one. The taste is not terrible, but it's not a Dubai chocolate bar and shouldn't be marketed as one, especially for the price. read more

Rocky Mountain Chocolate Factory - "Dubai chocolate bar" - Chocolatiers & Shops Near Me - Temecula, California

I came in for the Dubai chocolate and I've had it many times. It was around $20 and absolutely tasted nothing like the chocolate I've had which was really disappointing. They don't even use pistachio cream. It tastes like condensed milk and milk chocolate. If I could give 0 stars I would. Definitely would not recommend to anyone read more

LOVE this location! I called earlier morning for a specialized birthday gift order that was large and Joy jumped to the call! She was so incredibly helpful and went above and beyond to make suggestions and recommendations. I would defend recommend this location to anyone. Thank you, Joy!! read more

So someone gave me a so called Dubai pistachio bar from this place but I have to say it's NOT worth the price cause you can only taste all chocolate , I even pulled the filling out and it was bland you can hardly taste the pistachio. It's a no go for me.... read more

Rocky Mountain Temecula posted on instagram that they were selling the viral dubai chocolate so I called them to place an order for pick-up a few days later. I bought 2 bars....for $20 EACH and they were so so SO horrible. I was excited to share them with my friends and family but NO ONE could finish their piece...one bite and we all put it down. The filling is supposed to be crunchy and taste like pistachio but it was SOGGY, STALE, and LIQUIDY???? They definitely didn't use pistachio nut spread and tried to make their own concoction but failed miserably. And the chocolate part tasted so cheap...like some weird off brand you would get at a dollar store. I called Rocky Mountain Temecula simply asking if they had a return/refund policy, without mentioning the dubai chocolate yet btw and the worker responds "I'm sorry we don't offer refunds or returns on the dubai chocolate." The fact that I never said anything about the dubai chocolate yet but she automatically did tells me that I'm not the first customer asking them about it. It sucks because it's not even just "okay" it's overall a really bad product that has to be thrown away. Inedible, really. Please stop making these, RMCF Temecula. Don't waste everyone's money. read more

Rocky Mountain Chocolate Factory - $20 for each Dubai Chocolate - Chocolatiers & Shops Near Me - Temecula, California

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I went in for the viral Dubai chocolate bar and by far it is the best one i have tried. Joy made my experience amazing & she was very kind!! she also helped me in choosing delicious caramel apples that my family & I loved!! read more

Have been coming here for the Dubai chocolate bar, it is so yummy I have gotten it so many time , joy is so sweet and always very helpful I highly recommend this place if your looking for a sweet treat ! read more

Delicious products and great customer service. The products always look amazing and have a great atmosphere.

Strawberries and Chocolate Tutles were the best. Very nice and friendly staff. Nice and clean atmosphere. Really cute store and smelled so good. Really great they offers sugar free chocolates read more

The caramel apples here are absolutely delicious. I've been here a few times now and had pretty good experiences. The first time I came, I was greeted by a friendly employee who was very proactive and answered all of my questions. She offered to precut my caramel apple for me, which I appreciated. The second time I came, a different employee was working. While she was friendly enough, it was obvious that she just wanted to go home (there were still at least 30 minutes before closing). She didn't really seem like she wanted to precut the apples, so I just decided to take them home and cut them myself. As for the apples themselves, they are really good. They taste fresh, and the chocolate seems to be of high quality. I haven't tried any of the other products on offer, but they looked good as well. I do wish they refrigerated the apples though. Best I could tell, the cases they're kept in aren't refrigerated. Overall, Rocky Mountain is a solid dessert spot. It is a little pricey, but that's expected. I would totally recommend them to anyone who is craving something sweet. read more

Hours posted online and at store are lies! Just after 8PM on Tuesday and lights were already dark eveything turned off even though sign said closes at 9PM just like the rest of the mall. Drove from Pala just to come here because THEIR rewards system texted me of a BOGO deal honored today! Waste of gas and time when you guys are the ones who lured me to your shop! read more

Rocky Mountain Chocolate Factory - False Bussiness Hours - Chocolatiers & Shops Near Me - Temecula, California

ZERO stars if I could. This girl that works there, I believe her name is Hope... was super rude and didn't utter a single word. Rolled her eyes when I asked about the caramel apples and literally threw them in the box carrier. Instead of at least pretending to be nice and asked if I wanted anything else... she walked away and proceeded to ignore me. The desserts are great but not worth the rudeness. I HOPE you find a new employee. read more

Employees are rude and lacking in customer service. It makes the experience not worth it.

My daughter and I were craving some caramel apple since she just got her braces off finally and was so excited to finally eat caramel again. We were at the mall and decided to splurge and get one of the Mud Pie (the one with the Oreo cookie crumble over the caramel) after paying 8$ for this sucker we were so disappointed...there was barely any caramel on the apple and it kept sliding off the apple not maintaining that gooey caramel texture you get from a well dipped caramel apple. And the Oreo tasted stale...ugh. Maybe should have known since mall wasn't that crowded that the caramel apples weren't going to be as fresh. read more

Rocky Mountain Chocolate Factory - The Mud Pie Caramel Apple. Hardly any caramel...and not sticking to apple. :( - Chocolatiers & Shops Near Me - Temecula, California

This was about 3 weeks ago but just now have time to post my review. I bought three coconut haystacks which are my absolute favorite. I got the milk, dark and white chocolate. They tasted stale to me. I am not sure if they make their chocolates the same day and I hope they do but this was a big disappointment :(. I have two stars because the kids working there are really nice. Customer service was great! Maybe will try again one day?? Everything looked really good too. The candy apples look amazing! Store is clean and very appetizing though! read more

AWFUL SERVICE. there were 3 girls working in the store and no customers whatsoever. so i decided to walk in with my boyfriend. these girls, just stared as we walked in and then went back to talking, didnt say hi, ask if we needed help, tell us about specials or anything whatsoever. now this was my first time in the store, and every rocky mountain is different. owned by different people, carry different items, different prices, and obvious different hiring standards. So, we walk in and look at the apples and the caramel does not look up to par whatsoever. it was gritty, dark brown and burnt. the apples we bought were rotten and smooshy on the inside. I bought the apples against better judgement to taste them, even though there were fruit flies in their case and the caramel looked inedible. As we were cashing out, buying the disgusting apples, the girls just stood and stared gawkingly with stupid looks on their faces, like we had ruined their conversation by being in the store, buying products to keep them in business. The girl cashing us out was extremely rude and tossed our change at us. I will not be going back to this location, and ive already told everyone i know about the awful experience. How any of these girls got jobs in this store is seriously beyond me. All i know is if i acted like this or treated a customer with such disdain and disrespect i would be fired on the spot. I guess some people just dont care about their customers experiences in their store. I will not be returning to this location ever. Out of all the Rocky Mountains Ive been to in California, this has by far, been the worst experience i have ever had with disrespectful employees.. read more

The customer service here is terrible! The lady that works today 1/14/19 at 6:30 pm look like she hates her job. She seems very annoyed to help customers. They need a sweet employee for a sweet place. read more

While I'm not ordinarily a big fan of Chocolate, I do get the craving from time to time. It just so happened that I had one while walking by this newly opened shop in the Temecula Promenade mall. Upon my entry to the empty shop, I was greeted by two young girls who both looked at me, and then continued talking amongst themselves while I looked around. There were many varieties of chocolate-covered-whatever's to choose from, so you definitely aren't at a lack of chocolate-options here. After apologizing for interrupting them and asking their recommendations, I was promptly served and given nice friendly smiles when I left my change as a tip. I tried the chocolate dipped pineapple, and chocolate dipped orange peels. Both of which tasted only moderately better than something I could get at Trader Joes across the street for 1/5 the price. So needless to say, I probably won't be going back unless I've got some sort of chocolate emergency. (Or if I want to try my hand at one of their candy apples which would make me feel 5 years old again) tl;dr: Not a bang for your buck. read more

The ladies there were very nice to me. I go there for the chocolate caramel apples. Their chocolate and caramel tastes of good quality. They are delicious. I haven't tried anything else, but I'm sure it's all great. I recommend it for the chocolate caramel apples. My favorite is the one with marshmallows inside the chocolate. read more

Rocky Mountain Chocolate Factory - My favorite - Chocolatiers & Shops Near Me - Temecula, California

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Always used to come here as a kid and hadn't had one of their apples in years.. it was way better than I even remembered plus I was able to get some goodies for my puppy at home which was so cute. Highly recommend the Cookies N' Creme Apple!! read more

I went in there today and bought some goodies and also got a cup of ice cream. I left and then tasted it and it tasted old. I went back in and the guy working tried it and agreed and let me try other flavors and then went and got a new container of the one i really wanted. He was very helpful and did what he could to make sure I got what I wanted. He was never once rude to me or made me feel like I was putting him out. read more