It took many months and possibly the below review I wrote (the power of Yelp!) but after getting the damage repaired myself, Rockline Moving finally reached back out in early April. It may have taken several months, but I must say, that the way they handled it in the end was very professional and I am blown away by the effort they put in the end to make sure I was satisfied. They we're very humble and apologetic, didn't mention the negative review at all (and when I brought it up they said they totally understood if I wanted to leave it up), sent me a check for the cost of the repair, a nice letter apologizing for the situation, and a large discount on my next move if I were to use them again. Some might say they obviously did all this for me to change the review below, despite them insisting otherwise. But even if that's the case, who cares!? They did right by me in the end. I will now gladly use them again, and the story I tell of Rockline will be one of redemption and not deception. read more

Awesome moving company! Made the moving process painless. Brett, the owner, went above and beyond to provide an excellent service. Not only did he personally come to oversee and help with the move, but he also brought an extra mover free of charge. As a result, the whole move was complete in under two hours. Brett is extremely kind and tries his best to make customers happy- he makes sure everything gets taken care of so that the move is stress free. The staff are extremely hard working, fast, and beyond helpful. Highly recommend. read more

Please do not even think about using Rockline Moving for your moving needs. I just suffered a nightmare of a day with them. UPDATE In response to their response: Don't let them fool you. Their team has damaged my couch and the ceiling of my apartment, failed to finish the move (they left furniture sitting in the hallway and refused to move it into the apartment or put the legs back on the couch), and to this day (over two weeks later) I have not received a single phone call to assess the damages despite my multiple attempts to contact them. Unprofessional (swore multiple times, ignored me and my concerns) and will leave you hanging. The team does not come with any tools, has no care for items you have specifically told them to wrap and use moving pads (which they didn't, leading to my couch being damaged - the ONLY reason I hired movers). Completely surprised anyone will hire them. Nice on the front end, horrible once they're hired. Keeping my review at one star. read more

They helped me move a couple months ago and I had no idea they had a Yelp! The guys were friendly, on time and efficient! They were fast and clean and all of my belongs left in one piece and arrived safely to their destination in one piece. I definitely recommend them! read more

First of all, I'll start this review by saying out loud, moving is going to be painful. I have used Rockline moving services twice by now, so I feel like I can write a good review about them. I pretty much ended up with them the first time out of Serendipity. I procrastinated calling the movers until the last week and pretty much everyone was booked, so I was calling everyone on the Yelpers list and this guys came to my rescue. My first move was on a Saturday morning. The staff that showed up was super friendly which made me feel at ease on my first move; the fact that they showed up early was also a plus. They took care of carrying all my boxes, wrapping fragile stuff, disarming my bed and curtains and had me and my 20 boxes in the storage place in less than two hours. My second move, consisted in moving my roomie stuff and my stuff at the storage to our final destination. This time I called in earlier and although they already had something for that day they moved it so they could help me out. As before, they were right on time and started moving the boxes right away. This time the move was a little bit longer and painful as there were more boxes and things to pack at the last minute and traffic to get to our final destination. I'm happy to say that nothing broke during our move (kuddos for me for my packing skills!) and nothing got lost. Why am I giving 4 stars instead of 5? Well, moving is expensive, and the second move took much longer, especially with only two guys unloading our stuff from the truck at the end, which added 4 extra hours of labor, and added to the expenses. But, otherwise, they are super professional and would call them again if needed. read more

After speaking with Brett of Rockline Moving, I paid the deposit required for a 9:45am move at least a week prior to my move. I called 3 times the day of the move, emailed, and text between 8am and 9:15am the day of my move. I have not been responded to or notified of any delay. I have not heard from anyone at Rockline Moving nor have they responded to the additional calls I've made since my 9:45am move time. For a company who has been in business for 5 years, per their website, I would think this type of customer service would not be the impression and lasting image your company would like to leave. I've taken a day off of work to facilitate this move and I haven't even been afforded the courtesy of a phone call. So not only are my belongings unmoved, I'm also missing out on a day's work, unpaid. Somehow I don't think these actions show any consumer you are a company of honor and integrity. read more

Studio R Squared is a cabinet dealer and residential design and remodeling company. While we do love our cabinet manufacturers, they often give us very little notice before a delivery. Brett and his team at Rockline Moving have always come through for us. They offload the cabinets from the 18 wheeler, load them into their truck and deliver them to our client's homes. Some of the cabinets are huge and extremely heavy. Not once has there been an incident of damage and the Rockline team always makes a good impression with our clients. I have been using Rockline for years and highly recommend them. read more

Moved my tenants out successfully but knocked over our $300 mailbox and they suddenly refuse to answer any phone calls or follow up on the damage done. For a company that stands by a guarantee and stress free moving....sure doesn't seem like it by the way they are handling it. read more

I'm extremely disappointed in the customer service. I was overcharged and the movers were unprofessional, slow and rude. My furniture was damaged and some items I never received. I complained to the owners and no one ever followed up. This company doesn't care at all about their customers. read more

These guys are incredibly professional. They moved our 2bd plus patio in under 2 hours. Great job!

We've moved ... a LOT! 11 times ... in the past 14 years ... well, make that 12 now ... and our experience with Rockline Moving was by far the best. Communication was excellent with Will @ the office ... and the movers were STRONG! (we have heavy furniture!) ... and they were personable ... and took pride in making our move a good experience. Seriously, this is THE MOVING COMPANY to CALL! read more

Excellent experience overall - Brett was extremely professional, as was his team of movers. They were able to squeeze us in on two days notice, and even brought an extra guy at no charge). They finished the job in less than the allotted time, took good care of our stuff, and made our moving experience as painless and stress-free as possible. Happy to write a positive review for them and hope to see them continue to grow their business. read more

I used Rockline on 12/13/13. First of all, this was my first time using movers. I was having trouble finding movers that could fit in my budget and that were available on short notice and didn't have scary reviews online. I called and got a very friendly guy (think his name was Will). He was extremely helpful and very patient with me. He quickly emailed me a formal quote. Every correspondence was very quick and every time I called someone answered. The movers were on time and ready to work. They had me all moved in 2 hours (3 bedroom house, I had everything packed and in one room). When it was time to pay, the invoice had the exact amount that was quoted to me. No hidden fees. No fine print. Everything went great! I'll definitely be using Rockline Moving again and I'll be recommending them. read more

I decided to use Rockline Moving because they had very positive reviews and their rates were a little lower than their competitors. You are charged per hour based on the number of movers required to assist you and travel time (the total time it takes them to get to and from their office to your location). I called several moving companies so this is standard. The day of my move two guys arrived. They were punctual, friendly and very professional. They wrapped my couch and covered my TV and TV stand. They were very careful with these items. We completed the move within the estimated time. After we reached our destinations they quickly unloaded and reassembled my bed. Overall, I was pleased with the service provided and would recommend them to others!! read more

My experience with Rockline Moving was great. They are very professional and on time for the job. After the move was completed, I received a follow up call about my experience and their service. These guys are awesome and they get it right! read more

Rockline Moving made my move very easy. They were informative when I called to obtain a quote and made sure to follow up with me the next day. The quote I obtained matched the one I received from another popular Atlanta moving company. On the day of my move, the moving team arrived early, were friendly, efficient, and careful with my belongings. I would definitely use them again and recommend them to others. read more

I moved from one side of Atlanta to the other last year and after much research into movers and after much communication with Brett and Will, I chose Rockline. I tend to be very thorough, like a lot of detail and ask a lot of questions when I'm spending a large sum of money and entrusting all of my valuables to strangers, and Brett and Will were patient and courteous with me. On the day of my move three men showed up (I requested 3 so it would go faster) with the truck and had me loaded up in no time. Granted, I'm a good customer (o.k., and maybe a little particular) so I had all of my boxes packed, taped, labeled and ready to go, but beyond that I didn't have to lift a finger or worry about anything. They properly wrapped and protected my furniture and when I told them which pieces were more expensive or important than others, they even took extra care. In less than 4 hours I was loaded up, moved across town and unloaded, with no damage to anything that I noticed--and I look for stuff like that. I'm pretty picky (have you seen all of my bad restaurant reviews? ha ha). I hate moving and hope not to do it again any time soon, but when I do, I'll call Rockline. read more