As a woman, I am reluctant to have strangers and people into the house to fix things when I'm alone. Just a paranoia of mine. Well I really lucked out with Rocket Plumbing! Brian was very professional and clean, paid great attention to not making a mess or tracking debris through the house. He was pleasant to work with and even explained some things about my toilet and the plumbing situation to help explain the problem. I will keep his card around as he is a good contact to have for all plumbing issues. Definitely recommend him! read more

Quick response, was able to get someone out same day to look at my water heater - guys that came out were polite, quick, and wore masks and booties over their shoes in my house. Ended up being a very simple fix, but I would absolutely recommend them for a bigger job based on their quick response and prompt arrival. read more

We've been happy with Rocket Plumbing. First impression was another company called them it to fix something they couldn't. From there, they gave us a good bid on additional work. Communication was prompt and informative before acceptance and during the work. I felt like possible issues and approaches were all explained and covered well. No "gotcha" type charges during or after the work, as well. read more

We had some water on the ceiling in our garage and had no idea where it was coming from. Tyler and Jake came out and did a great job diagnosing the problem and fixing what turned out to be a leaking pipe. They explained everything well and gave us options and helped us decide what was best for our needs. They did great work and were very friendly too. read more

Rocket came out and installed a Garbage disposal and a utility sink in my house a few months ago. The work was done well; it's been a couple months and everything is still working properly; no leaks. Everything was done clean and on time. I do feel that their price for the sink installation was a little on the high side but the job got done right. I'll use them again for my next plumbing job. read more

Came on the same day, identified and fixed the issue (pipes leaking/broken under the sink), were super quick, and very friendly. Thanks Jake & Tyler! read more

First I'd like to say Rocket Plumbing was the first plumber I've had that wore bootys when in my home. I was very happy with their responce time and there Internet coupon was good too. Tony was very knowledgeable, giving good advice and did a good, quick and thorough job. Really good guy. I just think the quote was a little pricey compare to other plumber. read more

I live in a high-rise, and getting people that do work in high-rise can be tough to find. Jake and Tyler arrived at my place within the timeframe I was given, snaked my bathtub drain, and cleaned up everything. Jake even gave me some advice on how to fix a faucet with poor water pressure. I would highly recommend these guys. read more

I was replacing a ceiling fan in my kitchen and discovered a live gas line in my ceiling (a holdover from gas lamps; my house was built in 1913). Jake and Tyler were able to come out a few days after the estimate, disconnect the gaslight lines, reroute the good lines, and vacuum the gas out of the old ones - all done quickly, and at a decent price. Great work and a great timeline. They started at 8 AM and were done by 10:30. Would definitely recommend and would call Rocket again. Thanks, guys! read more

We've used Rocket Plumbing twice and they have been very responsive, professional, and got the job done. First time was when our water heater broke in the middle of the polar vortex (who wants to take a shower with freezing water??). Rocket sent someone out immediately and they got it replaced. There was one minor issue, when the plumber purchased the wrong size water heater replacement - though we got that fixed up. Otherwise, we have had no problems. Today we had someone come out because the ceiling in our utility closet had serious water damage - presumably from our neighbor upstairs. Nick came in and checked out both our unit and the one upstairs. Neighbor's condensation line was not plugged in properly. He didn't charge us at all, which we feel terrible about because he had to come out, but also really, really appreciated his help and, most of all, his HONESTY. Would highly recommend Rocket Plumbing to others needing help in their home. read more

These guys are professionals that care deeply about their business. We had rooter work done on our kitchen sink to clear out a clog. They were fast and efficient in diagnosing the problem and fixing it. I'd encourage people to ask about the coupon otherwise it could be on the expensive side. Nonetheless, I'd be happy to use them again and plan on doing so. read more

I noticed this morning that I didnt have hot water. This has happened before so I tried to re-ignite my pilot light a few times, but it didn't work. I called my normal service company who was so slammed they couldn't see me until Thursday of next week. Now I could shower at my gym a day or two, but Thursday...wow. So I came to Yelp and searched for water heater repair and these guys were at the top of the results. The guy who I spoke with wasn't sure he could squeeze me in today - being right before the holiday - but he said he would try. He called me back 5 min later and said someone would be by within an hour. So I'm already a fan. Anthony came by earlier than expected. He checks out my heater and in 5 min it's working again. It *was* the pilot light that I had unsuccessfully worked with earlier. Now I feel like a total idiot b/c I've lit it before. Ugh. He said it was no big deal and didn't charge me for the visit. He told me what to do if it goes out again, and we chatted a bit about future replacement since it is an older unit and probably doesn't have much time left. I'll definitely give them a call for future plumbing needs. I already have some projects in mind. read more

After a DIY project of replacing the inside tank parts caused a leak, I called Rocket Plumbing. I called on a Sunday expecting the leave a message, and was pleasantly surprised to find their weekend phone line. They took down my info and said that someone would call me the next day to schedule a appointment. To be thorough, I also sent some additional information through the website as a heads up to the plumber assigned to me. Rocket was nice enough to confirm that they got my message. Anthony was on-time for the appointment and fixed the leak in less than an hour. It was a little more expensive than I anticipated - $217 to take the tank apart - but the leak is gone and now my toilet flushes better than before. I also really appreciated that the new gasket they installed/labor comes with a 1-year warranty. Paid with a check - no issues with that so far. I would use Rocket again, especially knowing that they have such a quick response time. read more

We've used Rocket Plumbing a number of times at our home. They're everything you want in a home service provider. -They answer the phone when you call. -They show up when they say they will. -Their prices are reasonable and transparent. -They're professional and reliable. We don't hesitate to call Rocket when we have a plumbing problem and recommend them to everyone. read more

Stop your search now and just go with Rocket Plumbing----you won't be disappointed. I am an out-of-town landlord, so when things go wrong at my condo and my tenants call, it can be a bit of a logistical issue to get things coordinated quickly. Rocket Plumbing made my life so much easier!! My tenants called to say that the garbage disposal wasn't working and the pipes underneath were leaking. I immediately called Rocket Plumbing based on a Yelp recommendation. The gentleman I spoke to was extremely polite and professional, and he said it would be no problem to coordinate an appointment that was convenient for my tenants while sending me the bill and taking care of payment over the phone. So easy. Fast forward to this past Friday evening. Sam contacted me after assessing the garbage disposal and pipe situation. Turns out it wasn't the garbage disposal but rather a HUGE clog deep in the pipe that needed professional attention. He patiently walked me through the problem and what he would need to do to fix it, and then he got to work. About an hour later, he called back to say that he had taken care of the issue. I was able to pay with my credit card over the phone and Sam quickly followed up with an email containing my invoice and receipt. Easy easy! Thank you SO MUCH Sam and Rocket Plumbing----you are simply the best, and I will be using your services again in the future!! read more

I called Rocket Plumbing on Monday. They sent me a quote that night based on what I told them the issue was. The quote was in line with the other plumbers I contacted. Went with Rocket because they're right down the street from my house and I'm glad I did. The tech came out and realized the issue was a quick 5 minute fix. Took care of it for me, didn't try to upsell and didn't even charge me for the work because it was so simple. I wasn't expecting that but definitely appreciate it. They'll be my first call in the future when I need any other work done. Don't expect free service when you call but you can expect to be taken care of the right way by local, honest guys. I highly recommend them. read more

Danny installed a water heater and replaced the gas lines going to my furnace. Danny is excellent!!! He was so helpful from the initial quote, giving good advice for my situation, and quickly resolving the issues in my house as temperatures were beginning to drop. Highly recommend! read more

Jake and Tyler were very helpful and informative throughout the process. They kept me up to date and discussed every step taken and why appropriate. We were impressed. read more

I've called Rocket Plumbing for two separate jobs in the past month: for a toilet replacement and a new hot water heater. Luis did both jobs and he was awesome. There are parking restrictions where I live and access to the unit isn't easy. It didn't bother him at all; he brought both the new toilet and hot water heater up three flights of stairs and removed the old ones, taking care not to damage the new equipment or my building's common areas. As he was installing both, he explained to me what he was doing and when he was done with the hot water heater, he walked me through proper maintenance so I can prolong its life. I work from home and he was so quiet that I forgot he was here at times. After finishing both jobs he cleaned the area so it looked better than when he'd started! I definitely recommend Rocket and especially Luis. He's the best. read more

I'm a new homeowner and needed a reliable plumbing company to rod out the sewer line and look at a crack in it. The plumbers were very professional, gave there honest opinion and didn't overcharge me for the work. Definitely going to use them again! read more

Had Danny from Rocket Plumbing out to replace a water heater in our condo. Our utility room is pretty tiny and I was worried about how he'd be able to get it out of there and get a new one in. From the very start Danny was professional, straightforward, knowledgeable and being a craftsman myself I could tell by watching him work that he takes great pride in the service and knowledge he provides. He also unclogged our sink and bathtub and got our water pressure moving better than ever! Thanks Danny! read more

I had low water pressure in my faucet and called Rocket Plumbing to fix it. They checked the pressure and said it should be fine but maybe there is a problem with the faucet. They didn't fix the issue and charged me a lot. We ended up fixing it ourselves in a few minutes. The owner was responsive to my complaint and refunded part of my service read more

So we were having problems with our garbage disposal and had used Rocket Plumbing in the past with good results. We called them again for an 8AM appointment. Sam showed up exactly on time, and was a consummate professional throughout the entire process. In the process of replacing the garbage disposal, Sam pointed out the corrosion on the pipes under our sink as well. At no point did he pressure me to have him fix them right then and there, but he did mention the potential risks involved. I agreed to have the pipes replaced during the same appointment, and once I had agreed, he was able to demonstrate the dangers he just mentioned by sticking his thumb through the metal pipe! Needless to say, but glad we took care of that... Sam was able to fix both the pipe and the garbage disposal in a timely manner, all while describing the issues to a lay person. I HIGHLY recommend Rocket Plumbing for any of your unfortunate plumbing needs in the future. They will quote you a fair price, complete the job in a timely manner, and explain to you what they are fixing and why it needs fixing. read more

The guys at Rocket are great! They called back right away, asked a lot of questions about my problem, had me send pictures for an accurate quote, called ahead to prepare me for a potentially expensive problem after seeing the pictures, and arrived 10 minutes early! After seeing my water heater in person they identified what turned out to be a very minor problem and only charged me the $25 transit fee. They could have done expensive diagnostics and charged me a giant fee but they were super honest and really helpful in explaining the issue and a few other features of my water heater. These guys saved the day and did it with a ton of integrity. read more

I had a toilet that wouldn't stop running so it was wasting a lot of water. I exhausted my plumbing expertise after I replaced the flapper, which didn't fix the problem, so I called Rocket Plumbing. The next day they sent Marlon over. He arrived right on time and even put on booties so he didn't track mud and slush in, which was really courteous. After looking in the tank he explained to me that the leak could have been caused by some calcification around the flapper but that other components in the tank were looking worn and could use replacing. Marlon gave me an estimate on how much it would cost to replace those parts but he also gave me a more economical solution (which I opted for) by making a few adjustments in the tank without replacing any parts and the leak was fixed. Unfortunately a few hours after he left the water started running in the bowl again. I called Marlon back and he immediately got the necessary parts and came back the next morning to install them. The amount I paid for his visit the day before was credited to these repairs and all is well and working again! I appreciated Marlon explaining to me what he was fixing instead of just doing it and handing me a bill. I definitely recommend Rocket Plumbing. read more

I sent a message to the business on Sunday asking for an estimate to install a water source for a hose. I received a response on Monday, and by Friday I had a plumber at my house. The service was courteous and scheduling the appointment was easy. I was expecting to receive an estimate and have to schedule another appointment, however Sam was able to figure out what I needed and complete the project that day. He was so helpful in providing a lower cost solution for what I was trying to do. He was very professional and very friendly. I would highly recommend Sam of Rocket Plumbing. I really appreciate his help!! read more

These guys are fantastic! Came out quickly, on time, and diagnosed the problem immediately. Our shower was leaking and causing damage to a ceiling below it, and they realized the problem and helped fix it within the hour. Can't recommend them enough. read more

UPDATE: Brian, the owner, immediately reached-out following this review concerned about our experience. We contacted him and walked through everything. He offered to correct the issue at no additional charge, bring all necessary parts, and send plumbers he could personally vouch for. They completely redid the toilet and redid the piping under the sink. The correction was above and beyond what we would have expected. I can appreciate that things don't always go as planned and the response is even more critical. He wasn't defensive but really wanted to help us out. At 7 months pregnant without working plumbing - I certainly appreciate how easy he made it. --- Not a good experience. Highlights: -had them come out to quote work for a faucet, disposal and toilet fix -told us the parts we needed to supply and we had them ready to go -show up and immediately say we need valves replaced for another $300. If it was that blatantly visible why was it not included on the quote? -insist that the drainage is correct even though the individual who quoted us said it was absolutely wrong and needed to be changed or overflow from a blockage would go into our dishwasher - at a minimum they need to get their story straight. We still paid the full quoted price even though none of this was adjusted. - didn't look closely enough at the toilet issue upon quoting to let us know we needed a new handle. Ok, I can take part of that blame we should have asked/had greater general awareness. But, because of that the job was left incomplete. From a pricing standpoint, initially I was told the toilet would be tossed in for free, then the quote was amended to $97 for the toilet which we were charged and told it's be another $90 to come back and install the handle - basically, double. So we still have a non-functioning toilet. -the job took several hours to complete with at least one extended break (for a faucet, disposal and toilet) -they were on time and generally pleasant to us - could not supply a labor warranty to us upon "completion" -pricey, conflicting stories and an inability to correctly quote even in home results in 2 stars.. read more

We bought a new home and uncovered a few items we needed a professional to look at and fix. Worked with Rocket Plumbing in the past, so we gave them a call again. Jake arrived and took care of everything we raised concerns about, and provided a few other recommendations with an estimate for things we should consider fixing/ correcting in the old home. This gave us peace of mind knowing the job was done correctly. Will be asking for Jake to come back - highly recommended both him and Rocket. read more

I woke up and discovered a dead water heater at 7am. Danny was at our home by 1130am. He explained my options and had a new water heater installed within hours. Danny did an excellent job and even better was friendly, honest, and straight forward throughout the entire process. I can't say enough good things about him and Rocket Plumbing. read more

Worked with Ben from Rocket Plumbing. He came by to fix a shower that was not working properly. Everything was great from the folks working in the office who coordinate the schedules to the actual service. I can not recommend Rocket highly enough. Thanks Ben and Rocket! You guys are great. read more

We had a leaky faucet and purchased a new one from Home Depot. Unfortunately, with the lime deposits inside the old fixture, we were unable to replace ourselves. So, had to reach out for professional help and I knew calling a plumber is not the most economical thing to do, but when your back is against the wall, what else can you do? We called Rocket Plumbing based upon the stellar Yelp reviews. They followed up and set the appointment. So far, so good. The plumber shows up early for the appointment and that was great!! We agreed on the price and he installed our faucet from Home Depot. Here's where the story takes a bad turn. The faucet had a problem with the cold water knob and even after exchanging the knob, the problem persisted. So new faucet, no leak, but bad cold water knob. Through the wonders of social media, the owner reaches out to me THAT night to see what he can do to make the situation right. After a great phone conversation, we agreed that we should get a faucet from him and that they will get it installed for us. The fact that Brian cares enough about his professional reputation and wanting to do the right thing, he earns 5 stars from me. So, looking forward to getting my new, new bathroom faucet installed. Thank you Rocket Plumbing!!! read more

VERY IMPRESSIVE! We had a leak in our kitchen faucet. This was my first time using Rocket and my wife and I thought that their responsiveness, professionalism and expertise was without equal. Rocket returned my initial call immediately and had a plumber (Jeff) out to our home in less than 2 hours. He diagnosed the problem which required replacing the faucet. Jeff worked on a temporary fix and I purchased a replacement faucet the following morning. I called Jeff and he juggled his schedule in order to do the installation that afternoon. All work met or exceeded my expectations and Jeff was very mindful about keeping the area clean. The fees were reasonable and considering the quality of the service I feel that I received a very fair deal. I highly recommend Rocket Plumbing. read more

Jake and Tyler knocked out some p trap replacements in no time. Went above and beyond by also sealing some additional spots with the faucet. Would highly recommend! read more

Jake and Tyler from Rocket rerouted an HVAC drain line in my attic which allowed me to eliminate an electric pump. They worked fast and did an excellent job. I'd highly recommend Rocket Plumbing and Jake and Tyler. Thank you! read more

I needed a plumber for a job that I had no idea what he would find. My bath tub was getting no pressure and I was worried they would have to break into my walls. Sam was my plumber and he assessed the situation and decided to try a couple things first before we went the wall breaking route. Lo and behold ... He had my pressure back and I had a shower again. This was my first time using Rocket Plumbing and I would recommend them to anyone...Ask for Sam as your plumber! read more

Came out to look at my problem really fast. Rusty was very helpful and courteous. He answered all of our questions, and then some. I will call him again for my plumbing needs. read more

I called Brian at 8pm on New year's day and he walked me through shutting off our building's water when the pipes burst. It was the coldest new year's day in forever and plumbers were essentially not taking calls. The next day he arrived by 10am and stayed until all the pipes were fixed. It's been a week and no problems. I'm not promising he will 100% be available at any hour of day. But he took my call at a high demand time when he didn't know if our fix would be a thaw, 1 little pipe to replace or tons (it was tons). He's followed up inquiring if everything is ok and really really knew what he was doing. The epitome of professional. Other contractors should learn from Brian. read more

We had a very good experience with Rocket replacing our sump pump and ejector pump. They were efficient, polite and walked us through the work they had done as well as other unrelated plumbing questions in our new home. read more

They called back right away, came the next day, were on time, friendly, and knowledgeable. I would highly recommend Rocket Plumbing.