There are ongoing issues here. The drive up kiosks hold back cars to go one at time. I have top…read moretier Signature monthly pass. I keep receiving lowest tier "exterior " wash. Attendant says the wash type which shows up when I am queued up ready to launch is next car behind me. Nonsense. I again received exterior type instead of Signature. Pulled back around, waved attendant. Attendant wouldn't budge. Check cameras 2:18pm and 2:21pm Tuesday 9/10/24. Friend paid signature over weekend, he too got exterior. No ceramic, no tire shine. Some kind of bait and switch going on, on the regular.

after reading all these bad reviews i will never go there also wondered what happens to all the…read moredirty water that comes off peoples cars,does it end up back on you r vehicle when you come in for a car wash

The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

We were visiting La Moda Lisa so decided to get the car washed on the way out at what appears to be…read morea modern and higher-end self-service touch-free car wash facility. They have outside vacuums, self-service bays, and three automated touch-free bays. Charges are $8 for basic, $10 for the 'deluxe' and $12 for the 'you don't really need that' wash. Downers are to get undercarriage washing (really the main reason you need to wash the car during salt/snow season) you have to get the $10 or $12, and like a lot of automated car washes, they're now charging extra for credit card customers now that they can, under the ruse of 'charging state sales tax' (which they have to pay on cash orders, too) but it's really because they are now allowed to chargeback customers for the credit card fees they pay but they're not honest enough to say that. For that I give them a little stink eye. That said, I thought the car wash wasn't that great. The undercarriage was not very long or with a lot of pressure, and the automated touch free system left gunk on my windows I had to spritz off afterwards, and the automated dryer was very tepid and underpowered. For the same prices I've had better automated car washes so probably won't be back unless it's a matter of convenience (as it was today).

Expensive, especially for the toughness wash. Left soap and water on my car. $3-$5 more expensive…read morethan same washes elsewhere.

Fuck them would leave 0 stars if I could. scratched the shit out of my car on both sidesread more

This place has the ultimate scam going. So I stopped for a car wash this week and they offered a…read moremonth for $10. Thought it was a good deal so I signed up. They took my credit card and said oh I'm sorry I don't know why it charged you the full price $39.99 I will give my manager a copy of this receipt and he will take care of it in the morning or you can call this number. We have called the number multiple times left messages and sent emails and no has gotten back to us in 5 days! Funny thing my wife was getting her car washed they offered her the same thing and guess what it charged her full price! They must be doing it intentionally do that actually not know the charge they are applying to the credit card before they swipe it?

The team at the Altamont Avenue location deserve a lot of credit for their attention to detail and…read morethe extra effort they put into pre-cleaning your car before it enters the automated process. My truck (day after first significant snow) had salt, dirt and ice buildup on it .. the guys spent extra time to power spray the ice/salt/dirt. By the time I got thru the car wash it was almost completely gone .. and it was only 27 degrees. Great job guys!!

Staff not friendly. Acted bored. Paid $33 to come home, wash my windows, clean interior myself…read more Poor experience. Won't return.

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

Haven't tried the actual car wash yet but very happy with the self service vacuum. Note they only…read moreaccept quarters in these machines but for $2 in quarters you get a generous allotment of time to vacuum and the vacuum is quite powerful. Totally took care of the random stones and sand in my front seats. They have mat clips and a trash can too which is appreciated. I'll probably return for a car wash later.

So much wrong here. For starters the customer service is awful. They are not polite. The customer…read moreis always at fault for any problems. They lack decent courtesy. The entrance and exit are collisions waiting to happen. The vacuum area is stuck in a tight spot behind the car wash, and cars entering the car wash have no clear way past the cars in the vacuum area. The funnel system into the car wash itself is the worst - there is no way to sort out which car from the two entrance lanes should go first. Why have two entrance lanes for one car wash lane? It is annoying and dangerous every time. I have seen cars get into fender venders in the car wash itself, which should be impossible. They try to cram cars through so fast they cause accidents. And, of course, they blame the customers. There are other car washes nearby. Use one of them. Avoid this place.

My whole family and I were Unlimited subscribers to this business for years. They had a small…read moremishap and slightly damaged my car with their equipment. They blamed ME for it and couldn't have cared any less. Loyalty means nothing to this chain. Could've fixed the damage they caused for $1,000. Instead they told me to pay for it myself and get lost. Well, they lost 4 subscribers for it. Avoid these jackals.

Darryl did an awesome job detailing my SUV. It looks brand new. I am absolutely going to him again.read more

Great job with exterior detailing! I called on a Saturday morning and they were able to squeeze me…read morein within 15 minutes. Friendly and professional, we definitely will be going back.

Not only do I not like that there are no workers there in case of emergency…read more We are talking about heavy machinery and electronics. Both doors are closed as soon as you pull in entrance and exit. They do not answer their phone or list hours to call them. And their vending machine stole my money today. No one there no one answered their phone no hours even listed to call

I'll keep this short and sweet. The machine takes your money…read morehalf the time. The other half when the machine is working properly and you can actually enter the car wash, it leaves you with a car half dirty. Horrible.