i purchased interior clean $30 +signature plus taxes =$58.85, the wash was okay but the interior…read moreclean should have been a breeze "they cleaned the mats and vacuum and nothing else. the window had " water marks, tea stains from a spill which is why i purchase the interior cleaner my seats are leather. when i got in my car "i said what is this they didn't clean anything and when i told the manger he was sorry and walked away. the only person that tried to make it right was "nikki a", she cleaned my car all by herself, where there was at least 4 people working on one car at a time. what a great young lady. i lefted feeling really great. this isn't the 1st time my friends have warned me to stay alway from them they will take your money and your car is still dirty. thank-you nikki a. the quality of your work and reputation should mean something to a good manager, not wanting to correct it is pretty sorry. hoffman you need a new manger who cares about people and their cars and most of all hoffman your business and reputation. hoffman car wash 5 lowe dr, saratoga spring ny

I ran my car through a $20 car wash and it came out dirty. I could still see marks around the…read morewindows. When I called they told me I had to complain when I was there or they wouldn't do anything about it. The line on Fridays is wrapped around the block and the car wash itself takes less than three minutes. I pay a couple bucks more to not have to complain and get my car re-washed.

So much wrong here. For starters the customer service is awful. They are not polite. The customer…read moreis always at fault for any problems. They lack decent courtesy. The entrance and exit are collisions waiting to happen. The vacuum area is stuck in a tight spot behind the car wash, and cars entering the car wash have no clear way past the cars in the vacuum area. The funnel system into the car wash itself is the worst - there is no way to sort out which car from the two entrance lanes should go first. Why have two entrance lanes for one car wash lane? It is annoying and dangerous every time. I have seen cars get into fender venders in the car wash itself, which should be impossible. They try to cram cars through so fast they cause accidents. And, of course, they blame the customers. There are other car washes nearby. Use one of them. Avoid this place.

My whole family and I were Unlimited subscribers to this business for years. They had a small…read moremishap and slightly damaged my car with their equipment. They blamed ME for it and couldn't have cared any less. Loyalty means nothing to this chain. Could've fixed the damage they caused for $1,000. Instead they told me to pay for it myself and get lost. Well, they lost 4 subscribers for it. Avoid these jackals.

Make sure you plan your day accordingly, this has to be the slowest car wash in the history of car…read morewashes. Only 2 people were ahead of me and took over 30 minutes. Bring snacks!!

I go here for a poor wash fairly often. My expectations are realistically low but I feel it's…read moresafer. Today I was greeted with a 33% increase for their basic wash. I will be using this car wash 50% less often. I hope their business decision works out for them.

Horrible!!! Less than 30 minures after $16 ($17.21 aftervtax) ultimate wash this pic was taken…read more My car is filthy after their top wash!!!

Reliable, prompt, quality service ... every time. Proactive diagnostics helps me plan for future…read moreservice. Courteous.

2 bad experiences in 3 total visits and I'm done with this clown shop. For something as simple as a…read morevehicle inspection they sure know how to demonstrate that they don't value a customer's time, money, or property. First visit they broke and lost a bunch of clips under the hood that hold the engine plastics in place. They only replaced the clips because I caught it and checked before I left. The second visit I was there for an inspection and they failed it for tint (legal tint btw 30%) that they passed the previous year with no problem. Apparently as soon as these idiots find 1 reason to fail your vehicle they STOP the inspection completely and you waste your time by expecting you to do multiple trips by addressing the problems they find. What kind of shop does that? Then the service advisor lied to me by saying they would put the inspection sticker on that day if I removed the tint in the parking lot because it passed otherwise. What actually happened is that same advisor hid in the back after making me pay for the inspection while the other dummy advisor said the car has to go through a complete re-inspection to pass so I'd have to come back again. I suggest you think twice about coming to this neanderthal filled shop and seek service elsewhere. There's a lot of good and honest shops that won't waste your time like these guys.