I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

I completely recommend this company. This was my first experience with the company and I came in to…read moresee if they could replace the battery on my Samsung book 12. Nicole was very informative and consulted with her boss to ensure the correct resolve. Because of the make, model and structure of the tablet they suggested that I talk to a samsung provider to receive a safer solution and to make the best decision on whether to repair or replace the device. Most importantly she gave me some great tips on trying a new charger to see if that would clear up the problem. I did follow that advice and sure enough it worked. Thank you so much for the customer care that you provided.

So it looks like I may be becoming addicted to Ace Computer. Today I spent money…read more I needed a monitor right away and Andrew brought me one right away and installed it. The prices were completely reasonable. If you aren't making them your go-to computer company you should. I shouldn't even stubbornly attempt doing any of this myself. Call Ace and save hours.

This young lady is A+ service tech. She attempted to repair my MacBook pro. Well, it was more of a…read morebigger issue; however, she kept abreast each step of the way, professional, polite, and knowledgeable.able. Will def use her again

Amazing service! I contacted Cassandra last week for help with my computer. She was extremely…read moreresponsive, and I scheduled an appointment for the same day. She had my computer fixed in less than an hour, and was so helpful and personable. I am so happy to have found a knowledgeable technician so close to home , and will definitely be using her in the future for any other issues that arise.

Went out of way to make sure computers work before installingread more

From the owner: At PC's Inc, we specialize in computer troubleshooting and repair. We offer Enterprise Quality…read moreService for the SOHO, Small and Medium business. We also offer network installation, consulting, new systems and installation. We only offer Onsite service for the convenience of our customers.

My cell phone fell out of the golf cart and landed on the cart path. Screen was shattered. Brought…read moreit in and in 45 min's had a new screen and for a reasonable amount of money. Friendly and competent. Fair pricing. About 10% of what a new phone would cost.

Thank you Martin for repairing my daughters chromebook! If I need anything... I would recommend you…read moreand know that your service is amazing!

Have driven to multiple "locations" and the shop is no where to be found. Waste of gas and their…read morecell number does not work.

Your GEEK has been my "go to" company for all things dealing our family's computers. He is very…read moreknowledgeable, honest and an all around "nice guy." You can not go wrong with YOUR GEEK.

This business is not at that location. Wasted gas and time driving there because there's no phone…read morenumber to try and reach them.

I have to say, that when you have a damaged item, it is refreshing to go somewhere that has…read moreexcellent customer service driven staff to offset the mood you are already in because an expensive item is broken. Jeremy at Geek Fast in Locust Grove was extremely helpful in describing the process and possibilities for the repair. The price was very fair and the turnaround was better than mailing the Galaxy S4 phone in for repair. At the time I was unsure if they were able to even repair these phones. I was pleasantly surprised at how up to date they were with the products and with the diagnostic pricing that rolled into the price of the repair. I called a few other places and their pricing was much higher than here for diagnostics. Thanks again for a small business with great service and pricing that can match or beat the larger chain competition. I would much rather take my business to someone that obviously appreciates it more than large corporations do! :)

These folks were simply wonderful. Spilled something in work laptop. Took it there. Cleaned it…read moreup diagnosed the problem, Had to order a new keyboard. Set me up with temporary key board which allowed me to keep working. Were very timely in keeping me updated about what is going on. I dealt with Nikki on the phone and in the office and then Mathew when he had questions or needed to tell me things. He emailed and called. In short, kudus for RAM-Tech and especially for Nikki and Mathew. They both personable, professional and polite. Thanks

From the owner: RAM-Tech PC Solutions specializes in Managed IT Services, IT Support, IT Services, IT…read moreConsulting,Web and Graphics Design, Offsite and Onsite backup solutions and more. All of our engineers and technicians are highly experienced in all of the latest computer equipment and we can assist with system design, purchase, upgrades, software use, virus protection, total system management, data management and important identity protection. Serving Atlanta and surrounding areas. Our premium business-driven approach differentiates us from your typical computer consulting company; we have a sound reputation for customer satisfaction. We believe in customer service first and a great computing experience.

I worked for a fortune 200 company, retired after 38 years, then went back to work somewhere else…read morefor another 6 years. I always had an IT specialist that took care of my company needs and was always able to talk about things on my family and their personal computers. When I retired I had no one. I found Sheldon at Pro Computer in Buford when he started and he is the absolute best. You can talk to him about anything and you know by talking to him, he knows. I trust him, depend on him and I would go no where else for me and my wife's personal computers. He works by himself but don't let the size of his business fool you. If you need help with your computers, and you do not go and introduce yourself to Sheldon it is a big mistake. I moved 100 miles away for 3 years and still used him. Sheldon is the best.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!