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Robert Palma Designs

5.0 (52 reviews)
Closed 10:00 am - 4:00 pm

By appointment only

Services - Robert Palma Designs

Jewelry cleaning

Jewelry redesign

Jewelry repair

3 More Services

Jewelry reshaping or resizing

Jewelry restoration

Jewelry stone setting

Robert Palma Designs Photos

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Recommended Reviews - Robert Palma Designs

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Reviews With Photos

My new ring revealed. Beyond my dreams!!
Teddi A.

My early birthday present far exceeded my expectations! Thank you Robert Palma for such a beautiful design incorporating a diamond from a piece of my late mom's jewelry and a Mexican opal I've had since college! Many beautiful memories in a one-of-a-kind ring I've worn every day since picking it up Friday. If you are looking for unparalleled expertise, quality jewelry, creative designs, and top notch customer service, this is your place. Robert Palma Designs, I'm so thrilled I found you!!!

The view
Aggie C.

The first time I came to Robert Palma designs was 7 years ago. A corporal in the Marines needed a ride here to pick up his engagement ring. It was beautiful and it made me wonder how can a corporal afford that kind of ring?! I remember walking in and seeing no rings to view but an office with friendly staff. He had the ring resized and custom made and it fit his small budget. Fast forward to present day, I remembered about the beautiful ring and the nice people here. So I decided to look them up and make an appointment. After comparing ring prices and quality online to Tiffany's, Harry Winston Berkav's, Jared etc... I was excited to bring my other half here. Do I want a nice shiny ring? PSHH! Of course I do!! Do I want him to spend an arm, leg, toe and a kneecap for it? HELL NO! Being the cheapo, coupon clipping person I am, I decided this was the place to get my ring. Honestly, I really did compare prices, window shopped at the mall and all that. When it comes down to it, mall prices are so jacked and they won't customize too much for my finger size. (I have tiny fingers) Anyways, on our appointment day, Robert welcomed us in the penthouse looking office. The view is breathtaking! He explained and educated us on diamonds and settings. The first thing he did was show us settings. I picked my top settings I liked. I was scared that they would only fit a certain cut. Once I had my Top 5 settings, we started choosing a diamond. What I loved is that it did not matter the cut, he was able to customize to fit the settings the diamond we chose. So yes, I did not have to pick a round setting if I wanted a cushion or princess cut. YAY! The price was pretty reasonable. Compared to the mall jewelers on island, we easily saved hundreds of dollars. In the end, I chose a different cut diamond with a beautiful setting that has decorations all around. Best thing is, I will be the only one to have it. (Just a note, if it didn't fit, he would actually be able to create it! No seriously they have a place to make the settings in house!) Overall, if you are looking to buy something special for that very special person, Robert is the guy to see. He is very professional and knows his stuff. Things to note: It is by APPOINTMENT only. So call and make an appointment He validates parking yay! Have an idea of what you want when you come in. And no...I don't have my ring yet. I'm so excited I had to post a review before the finished product. If anyone wants to give ideas to my workout partner about proposals..feel free. Lol!

Custom Engagement Ring
Mikhaila M.

I can't begin to explain how much I loved my experience with Robert and Lisa! From the moment I walked into their office I felt at home. They are so welcoming and kind. I had come to them with a unique situation, and they helped me make it work in a far better way than I could have imagined. I am blown away by the unique and stunning designing that Robert came up with, as well as his ability to listen carefully to what I wanted, and his ability to execute! This ring is so special to me, and it wouldn't be possible without Robert, Lisa and the whole staff at Robert Palma Designs. I am so grateful. If you are looking for an engagement ring, this is the place!

My fiancé and I started looking for an engagement ring last summer and through my friend's recommendation, we decided to meet Robert. Robert was very thorough and took his time to explain and show us different diamonds and he made the shopping experience fun and exciting! We found the one and I'm very very happy!! I was so happy with my ring that I also ended up getting earrings as well. I highly recommend Robert:)

18k rose gold diamonds to each side with grandmas diamond.
Puna D.

I had many doubts my boyfriend, now fiancé, could pull this off, so I hinted hard what type of ring I wanted for our lifetime together. I showed him videos and pointed out what details I loved from each. Growing up making jewelry I convinced him I have an eye for the littlest details. The day came where he got down on one knee and presented me with this gorgeous ring. All the scenery around us just disappeared as that setting that held the most beautiful diamond (his grandmas) was right in front of me. His eyes watered up. His voice sooth me. It was a definite 'YES'. He was so excited to tell me the process of making this ring. Showed me his updated pictures of each stage. Robert Palma Designs definitely created the perfect setting for his grandmas diamond. With every detail I'm in love with my ring and even more in love with my fiancé.

Ryn M.

Robert Palma and his team are such a wonderful find. I always wanted to create a custom necklace for myself to represent the journey that I'm on and had no idea where to start. I began looking locally for someone I could meet face to face who would take my vision and bring it into reality. When I entered the office at Robert Palma Designs, I could have never guessed how special things would be. Not only have I created my dream designs but I had no idea where life was taking me. Turns out shortly after my first visit, I met the perfect partner for me. We decided to return to the office together and from there we created my engagement ring, his wedding band, and my wedding band over the course of less than a year. We just kept coming back because the care, kindness, creativity, and pride that kept going into our custom requests. Robert Palma and his team deliver exquisite results no matter the occasion. They have become very special to me. I recommend them to anyone looking for an experience where jewelry is concerned. Forget about the faceless companies who mass produce and overcharge. You'll get such a comfortable and authentic experience worth so much more with people who have passion for what they do. Mahalo for everything you have done for me and my fiancé. You have customers for life.

Wedding band set on the bottom and my engagement ring on the top.
Kasey C.

Robert Palma Designs Hawaii is hands down thee best place to go for any jewelry needs!! My fiancé (boyfriend at the time) and I were ring shopping about a year and a half ago and went to all the commercial spots like Zales, Kay's and even The Wedding Ring Shop. We weren't very impressed with the setting choices and were especially appalled by the prices that these places were quoting us. We eventually heard of Robert Palma through a friend of my fiancé's who had just recently gotten married and purchased both the engagement ring and their wedding rings from them. We had not even considered going to a private jeweler until then and thank God we did!! After a free consultation with Lisa, she and my fiancé were able to come up with the perfect and most beautiful custom engagement ring for me. Lisa is truly a God send!! She is very honest and so genuine and you can trust completely that she will work with your budget while also making sure that you will get exactly what you want and more. My fiancé and I have only been engaged for a little over a month, but we were so eager to work with Lisa again that we made an appointment for today. In less than an hour and a half, Lisa was able to help us both choose our wedding bands and I honestly could not be happier with our choices!! Thank you sooo much Robert Palma, and especially Lisa for helping us find our dream wedding sets!

Kevin C.

My fiancé and I are extremely pleased with our custom engagement ring design from Robert! I brought him some family diamonds from two different jewelry pieces we wanted to use on our ring. Robert was very patient in our initial visit where we spent hours discussing the design and looking at many ring styles he had in the store. Robert and his small team of jewelry craftsman where able to put the diamonds in a band my fiancé loved and arrange them beautifully using 3D CAD software. Not only were we able to use every diamond we had, we saved several thousand doing so. We were so happy with the ring, we are having him reset a pendant with a stone next!

My new fiance and I had the perfect experience with Robert. He was helpful, knowledgeable, friendly and always replied quickly to my very many questions! He helped guide us thru this brand new process that I knew next to nothing about and made sure I was well informed when choosing the right design. He even helped me with some scheming and plotting to make sure it was a great surprise for my fiance, which I really appreciated! He never pressured us to make choices on design for the sake of spending more unnecessarily, and in fact encouraged me to choose a metal that was less pricey, so we really trusted his integrity as well. The final ring is exactly what she wanted. The quality is impeccable, she has got so many compliments, and it's really great to know the workshop is right there in house rather than being outsourced out of control. It's a gorgeous piece and now we are working on having mine custom designed there as well. Go see Robert, you won't be disappointed!!

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Ask the Community - Robert Palma Designs

Review Highlights - Robert Palma Designs

I called every store I could think of, and Lisa happened to have the exact watch that I was looking for.

Mentioned in 16 reviews

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Located at the main entrance to the International Marketplace in Waikiki, this store is always a…read morebeautiful sight to see when you are walking along Kalakaua Ave. I was looking to kill some time while waiting for my group to do some shopping. I always drop in Rolex stores to see if they have any inventory available and also to continue my daydream of one day owning one of these gorgeous timepieces. I've been in a waitlist for years and whenever I travel, I make it a point to drop in a store when I can. I was met by Kit and he kindly was able to find a display model of the exact watch I wanted. I wore it and continued to confirm they any wait will be worth it. Kit took down my info and put me on a waitlist. To my amazing surprise, I got a call later that week to let me know he had that exact watch available if I wanted it. Needless to say, I rushed to the store and completed the purchase. It was an amazing experience I was able to share with my wife and friends. Thank you Kit!

Definitely quite disappointed. I put my name down for a datejust in Oct 2025 in Maui. Contacted…read morethis location in February to let them know that I would be in town in the end of April and since I frequent this island I wanted to build a relationship here. They had me make an appt for I don't know what. Came in for my "appt". They asked me what was my purpose of the appt. They didn't check me in or acknowledge who I was. They asked me what was my purpose with the appt. They looked me up and saw that I was on the list. They actually had the watch I wanted in the case. Dustin asked me if it was the correct watch I wanted. Asked me if I needed to try it on. I tried it on for 2 mins. He took it away and told me they're out and I would have to wait for the next shipment. I told him I was leaving Friday. My friend's husband also expressed interest in a couple of watches. The sales person was very excited to help him and put him on the list. I left Friday with no watch. My friend's husband got a call though. My question was why did you waste my time? What was the purpose of the appointment? I saw several people who walked in with no appointment and still got service. I picked this location due to the positive reviews but unfortunately that was not the case for me.

Robert Palma Designs - jewelry - Updated May 2026

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