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    Crown Time House

    4.3 (77 reviews)
    Closed 9:30 am - 4:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    50 minutes

    Response rate

    100%

    Services - Crown Time House

    Clock repair

    Watch cleaning

    Watch overhaul

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    Crown Time House Photos

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    Recommended Reviews - Crown Time House

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    Nadine C.

    Watch battery replacement in Honolulu, Hawaii... One of the ladies at church was talking about how reliable and honest Crown Time House is. She was so disappointed when she went to get a new battery for her watch because the shop was "empty". I went to investigate... Located on Pensacola Street, across from Kaiser Medical Center, Crown Time House shares a small parking lot with all of the businesses in the two-story building. It's a one-way traffic pattern for the free parking lot behind the building. Enter from Pensacola Street and exit onto Young Street. There was a sign on the window that stated that the business will be closed until 2.19.25. My friend will be happy with this good news... it's just temporarily closed!

    My Heirloom Black Forest Hermle Mantle Clock. Lionelle did CPR and brought her back to life!!

    Lionelle is an excellent Clock Meister ... perfect work on my 40-year-old Heirloom Hermle Mantle Clock. Shop is easy to find and parking is great. He will take great care of your babies (clocks, watches).

    A not-so-waterproof anymore G-Shock Mudmaster. DO NOT TRUST YOUR TIMEPIECES WITH THIS SHOP.
    Justin H.

    DO NOT BRING YOUR WATCH TO THIS GUY Needed a new battery for my G-Shock Mudmaster GGB100 and figured I'd bring my other G-Shocks in too (another Mudmaster GG1000 & two others). It took him THREE DAYS to figure out how to put the two Mudmasters back together. Even then, the straps on one wouldn't sit correctly. Here I am, 2 months later, with water in my watch because he apparently didn't seal it correctly. I didn't write this review when I should have as to give him a chance to prove me wrong. $80 for 6 batteries & at least one dead watch. BUYER BEWARE. THERE ARE BETTER, MORE COMPETENT OPTIONS OUT THERE.

    Crown Time House just across the street from Kaiser Hospital.
    Fran C.

    My pops told me that the watches I had bought for him had died, and that he needed some new fresh batteries for his watches, but didn't know where to go to get the watch batteries replaced. Originally, my plans were to take my dad's watches to Duncan Jewelry, because I had experienced pretty good service, & reasonable prices for the battery replacement, but unfortunately when I got to Duncan Jewelry, they were closed due to their special operating hours during the Covid-19 pandemic. Not wanting to wait until Duncan Jewelry open, as I headed back to the parking lot, I told the parking lot attendant that I was gonna go somewhere else to do some shopping and maybe swing back later to Duncan Jewelry when they open. Luckily for me that friendly parking lot attendant gave me a friendly tip about another watch repair shop called - "Crown Time House" as it was not too far away from Duncan Jewelry. Crown Time House is located on Pensacola Street, just across the street from Kaiser Hospital............or if you're looking for another landmark, just up the street (going Mauka) from the Vacuum Cleaner Store on South King Street & Pensacola. As I walked into the store, I could see that this place not only did watch & clock repairs, but they also sold various clocks & watches. After the elderly gentleman finished helping a customer over the phone, he came over to greet me. I told the gentleman that I needed to have some batteries replaced on two watches. The gentleman said "no problem", and told me that it would be $12.00 bucks each (per watch) for the battery replacement. In my mind I was planning on leaving the watches, then come back a few days later to pick up the watches when they were done with the battery replacement (this is what happened to me when I used Duncan Jewelry). To my surprise, the elderly gentleman just went to his work bench with the two watches I had brought down, took apart the watches and replaced both batteries within 5 minutes or so! AMAZING!!! Paid my $24.00 plus tax, and was out the door in no time at all! NOTE: CASH IS KING!!! If you come here to get any work done, this business only takes cash or checks. NO CREDIT CARDS Accepted.

    Cash or check only...credit card not accepted.
    Sach T.

    I never heard of this place but an owner of another place I usually take my watch/clock for service couldn't help me and referred me here. When I arrived, there were already 2 people in his store so I waited outside close to 10 minutes. I was glad when the owner was done with the first person because it was so hot outside at noon. When he helped the person in front of me to fix their watch band, he started working on it. It took him about 40 minutes...I'm guessing he didn't think it was going to take him that long to fix. I was getting kind of antsy because my husband was waiting in the car. I could hear the lady that was in back of me who was waiting in the hot sun cussing and swearing through the glass door...guess I would be upset too if I was outside. After he was done collecting the money, they started talking for another 5 minutes. He could see that there were people waiting but I don't think he knew how many...there were 4 people in back of me AND one left. It was now my turn. I wanted him to fix my Seiko wall clock...the time works but the chime and pendulum didn't. After waiting almost an hour to be waited on, I found out that he can't fix my wall clock because Seiko doesn't sell parts for it. He was really nice and took the time to explain. He doesn't rush you out to help the next person and tries to accommodate your needs. Even though it took so long for me to be served, I realized he was giving each customer fantastic personal service! Hmmm...maybe it would be a good idea if he took the items and have people pick it up later so it doesn't inconvenience the other customers that also wants his service. When I was done, I heard the person that was in back of me telling the owner she was picking up. Yikes! The reason why I'm not giving 5 stars is because waiting over an hour is a little too much to ask anyone.

    Inside store.
    Paul C.

    Glad I found this place to change the battery in my Casio G-Shock watch. Benjamin knows his watches. He can probably change any battery on any watch. Super friendly and reasonable. Parking in the back of the building. Might have to wait as he is busy at times.

    $15 for new battery (he says it lasts 2-3 yrs).

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    1 month ago

    Great service with a quick less than 24hr turnaround. I'm glad I found them and will be using their services in the future!

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    5 months ago

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    2 months ago

    Super kind gentleman helped me with my mother's watch on a time crunch. The spirit of aloha is here! Highly recommend!

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    7 months ago

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    3 months ago

    Lionell is an excellent technician. He's fully equipped to service all major brands including the high end stuff. Service with a smile.

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    5 months ago

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    3 months ago

    Ben was great but Lionel (new owner) has brought this shop to the next level. Clean, organized, and great customer service.

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    11 months ago

    nice shop, very knowledgeable and friendly. Got my watch fixed up and resized quickly. mahalo ~

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    1 year ago

    Excellent work ! Price is right - highly recommend ! Finished ahead of estimated time

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    3 years ago

    Business owner information

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    Lionel P.

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    2 years ago

    Back his work up and fixes it guaranteed . Mr Ho the owner, was able to resolve my unique issue with my watch- so thankful

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    4 years ago

    I have patronized this store for 25 years. Service is excellent and prices are more than fair! HIGHLY RECOMMENDED!

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    2 years ago

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    4 years ago

    Pricey, for battery change is $18.84. CASH ONLY. My battery off Amazon costs about $2-3, but my eyes are lousy or I'd have done it myself

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    3 years ago

    Business owner information

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    Lionel P.

    This post was written prior to new ownership.

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    Page 1 of 2

    Ask the Community - Crown Time House

    Will you do house calls to repair larger clocks, and if so, how much $?

    Sorry - I don’t make house calls. You can have your clock picked up and delivered to the workshop for service. Currently our wait list is booked through January. If you like I can add you to the list.

    Do they repair clocks? Or only watches?

    We service and restore both clocks and watches from most manufacturers

    Don’t See Your Question? Ask Away!

    Review Highlights - Crown Time House

    Ben was great but Lionel (new owner) has brought this shop to the next level.

    Mentioned in 4 reviews

    Read more highlights

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    Macy's Watch and Jewelry Repair

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    Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

    I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!

    Ben Bridge Jeweler

    Ben Bridge Jeweler

    3.9
    (113 reviews)
    $$$$

    AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

    Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

    Crown Time House - watches - Updated July 2026

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