Ben was great but Lionel (new owner) has brought this shop to the next level. Clean, organized, and great customer service.

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I did bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha read more

Super kind gentleman helped me with my mother's watch on a time crunch. The spirit of aloha is here! Highly recommend!

Watch battery replacement in Honolulu, Hawaii... One of the ladies at church was talking about how reliable and honest Crown Time House is. She was so disappointed when she went to get a new battery for her watch because the shop was "empty". I went to investigate... Located on Pensacola Street, across from Kaiser Medical Center, Crown Time House shares a small parking lot with all of the businesses in the two-story building. It's a one-way traffic pattern for the free parking lot behind the building. Enter from Pensacola Street and exit onto Young Street. There was a sign on the window that stated that the business will be closed until 2.19.25. My friend will be happy with this good news... it's just temporarily closed! read more

Crown Time House - Storefront - Watches Near Me - Honolulu, Hawaii

See all

Lionell is an excellent technician. He's fully equipped to service all major brands including the high end stuff. Service with a smile.

Yes. I do recommend Crown Time House. There were a couple times I went there to have work done on my watches. They thoroughly explained what my watches need to get serviced. Friendly service. Quick response to my message inquiry. read more

Lionelle is an excellent Clock Meister ... perfect work on my 40-year-old Heirloom Hermle Mantle Clock. Shop is easy to find and parking is great. He will take great care of your babies (clocks, watches). read more

Crown Time House - My Heirloom Black Forest Hermle Mantle Clock. Lionelle did CPR and brought her back to life!! - Watches Near Me - Honolulu, Hawaii

nice shop, very knowledgeable and friendly. Got my watch fixed up and resized quickly. mahalo ~

Excellent work ! Price is right - highly recommend ! Finished ahead of estimated time

Walked right in and was able to get my watched fix easy! Parking and location is convenient. Lionel was really friendly and chill! Bring cash bc it's cash only!! Only had $24 (total $25) not knowing so but he said it was ok and to catch him next time. read more

The cranky Chinese guy retired and its a new owner who is totally nice and fast. Go see LIONEL lol he helped resize and assess my watch and was super nice and super fast! read more

DO NOT BRING YOUR WATCH TO THIS GUY Needed a new battery for my G-Shock Mudmaster GGB100 and figured I'd bring my other G-Shocks in too (another Mudmaster GG1000 & two others). It took him THREE DAYS to figure out how to put the two Mudmasters back together. Even then, the straps on one wouldn't sit correctly. Here I am, 2 months later, with water in my watch because he apparently didn't seal it correctly. I didn't write this review when I should have as to give him a chance to prove me wrong. $80 for 6 batteries & at least one dead watch. BUYER BEWARE. THERE ARE BETTER, MORE COMPETENT OPTIONS OUT THERE. read more

Crown Time House - A not-so-waterproof anymore G-Shock Mudmaster. DO NOT TRUST YOUR TIMEPIECES WITH THIS SHOP. - Watches Near Me - Honolulu, Hawaii

Quick servicing and customer service is the best! Would highly recommend. My watch needed a simple battery change and the process was very easy. read more

We always take our watches here for cleaning and repairs. Love this place. Friendly, speedy, and experienced! We totally recommend Crown Time House. We know that the job will be done right every time. read more

My pops told me that the watches I had bought for him had died, and that he needed some new fresh batteries for his watches, but didn't know where to go to get the watch batteries replaced. Originally, my plans were to take my dad's watches to Duncan Jewelry, because I had experienced pretty good service, & reasonable prices for the battery replacement, but unfortunately when I got to Duncan Jewelry, they were closed due to their special operating hours during the Covid-19 pandemic. Not wanting to wait until Duncan Jewelry open, as I headed back to the parking lot, I told the parking lot attendant that I was gonna go somewhere else to do some shopping and maybe swing back later to Duncan Jewelry when they open. Luckily for me that friendly parking lot attendant gave me a friendly tip about another watch repair shop called - "Crown Time House" as it was not too far away from Duncan Jewelry. Crown Time House is located on Pensacola Street, just across the street from Kaiser Hospital............or if you're looking for another landmark, just up the street (going Mauka) from the Vacuum Cleaner Store on South King Street & Pensacola. As I walked into the store, I could see that this place not only did watch & clock repairs, but they also sold various clocks & watches. After the elderly gentleman finished helping a customer over the phone, he came over to greet me. I told the gentleman that I needed to have some batteries replaced on two watches. The gentleman said "no problem", and told me that it would be $12.00 bucks each (per watch) for the battery replacement. In my mind I was planning on leaving the watches, then come back a few days later to pick up the watches when they were done with the battery replacement (this is what happened to me when I used Duncan Jewelry). To my surprise, the elderly gentleman just went to his work bench with the two watches I had brought down, took apart the watches and replaced both batteries within 5 minutes or so! AMAZING!!! Paid my $24.00 plus tax, and was out the door in no time at all! NOTE: CASH IS KING!!! If you come here to get any work done, this business only takes cash or checks. NO CREDIT CARDS Accepted. read more

See all

I never heard of this place but an owner of another place I usually take my watch/clock for service couldn't help me and referred me here. When I arrived, there were already 2 people in his store so I waited outside close to 10 minutes. I was glad when the owner was done with the first person because it was so hot outside at noon. When he helped the person in front of me to fix their watch band, he started working on it. It took him about 40 minutes...I'm guessing he didn't think it was going to take him that long to fix. I was getting kind of antsy because my husband was waiting in the car. I could hear the lady that was in back of me who was waiting in the hot sun cussing and swearing through the glass door...guess I would be upset too if I was outside. After he was done collecting the money, they started talking for another 5 minutes. He could see that there were people waiting but I don't think he knew how many...there were 4 people in back of me AND one left. It was now my turn. I wanted him to fix my Seiko wall clock...the time works but the chime and pendulum didn't. After waiting almost an hour to be waited on, I found out that he can't fix my wall clock because Seiko doesn't sell parts for it. He was really nice and took the time to explain. He doesn't rush you out to help the next person and tries to accommodate your needs. Even though it took so long for me to be served, I realized he was giving each customer fantastic personal service! Hmmm...maybe it would be a good idea if he took the items and have people pick it up later so it doesn't inconvenience the other customers that also wants his service. When I was done, I heard the person that was in back of me telling the owner she was picking up. Yikes! The reason why I'm not giving 5 stars is because waiting over an hour is a little too much to ask anyone. read more

Crown Time House - Cash or check only...credit card not accepted. - Watches Near Me - Honolulu, Hawaii

I brought in my 1945 Tissot for a minor repair, and the owner not only fixed it quickly, but refused to charge me anything for the service. I will definitely be using this shop for my future watch repair needs. read more

Glad I found this place to change the battery in my Casio G-Shock watch. Benjamin knows his watches. He can probably change any battery on any watch. Super friendly and reasonable. Parking in the back of the building. Might have to wait as he is busy at times. read more

Crown Time House - Inside store. - Watches Near Me - Honolulu, Hawaii

Lionel changed my batteries in 4 of my watches. And everything was ready the next day. He even corrected the time and the date. I really appreciated that, cause I can never get the date right. I'll be back for sure!! Service was awesome! read more

Very quick and efficient! I had 2 Michael Kors watches that needed a battery. It was $15/each. [Macys quoted me $30/each!] He also look out a link since my watch was loose which costs $9. Very kind and professional and QUICK! I called and went in right away. read more

Crown Time House - $15 for new battery (he says it lasts 2-3 yrs). - Watches Near Me - Honolulu, Hawaii

Benjamin does watch battery changes while you wait. #1 service without the crazy mall prices. read more

I needed my digital watch battery replaced and it was done while I waited and it was under $20 dollars. I've not had a battery replaced before so I don't know what is a "normal price" but I felt it was fine for getting it done right away. read more

Back his work up and fixes it guaranteed . Mr Ho the owner, was able to resolve my unique issue with my watch- so thankful

Pricey, for battery change is $18.84. CASH ONLY. My battery off Amazon costs about $2-3, but my eyes are lousy or I'd have done it myself

I have patronized this store for 25 years. Service is excellent and prices are more than fair! HIGHLY RECOMMENDED!

Knows his stuff!!! A real watch repairman!!! A dying breed for sure!!! I would know because my father was a watchmaker!!! Younger generations don't want to be bothered with this very technical and skilled trade...very sad indeed!!!! read more

I took my rolex for a moisture problem. When I asked for a receipt for a warranty that the problem was fixed. The owner refused to give me a receipt because he said he was not giving me warranty for the repair, The following day the watch had stopped working and when I tried to adjust the time I was unable to do so. Now it makes sense why the prior two customers needed to pay cash and did not receive a receipt. He does not warrant his work and he is probably not paying he fair share of the income tax read more

During the clovid crisis, my watchband broke and I needed to get it fixed. Thankfully this business was open and the owner opened his shop when I called and got it fixed in no time. I had tried to fix it myself and probably did more damage, but he fixed it all up. I'm glad these small businesses are open and hope they all recover well after the state allows us to do business again! read more

Told me he could not fix the watch without looking at it. He told me since the main spring was not moving, there was nothing he could do. Even without opening the watch to see what the problem was. read more

I brought a watch here to replace a battery but when the owner opened the watch he found there was a problem & gave me a quote to fix it which it the cost was somewhat reasonable . I decided not to fix it & replace the battery since the watch was secondhand . I felt the owner of the store was honest so I would recommend this business . read more

This watch repair store is too expensive. The owner does not communicate in detail. I would recommend other watch repair places like Macy's The prices are more reasonable. You won't have issues with communication . There are technical things to discuss and questions that would easier to communicate. read more

Needed a watch battery replaced in a hurry - got to Crown Time with 20 minutes to spare before their closing time and was out with a new battery in the watch within minutes! Only held back one star since I wasn't able to use my credit card. But it wasn't much - $12 so it was totally affordable (just don't usually carry cash these days) read more

The owner is so awesome. I come here to get my batteries replaced in my watches. He also recently fix my watch band. He'll get you in and out very quickly. Excellent customer service!! read more

Benjamin did what Ben Bridge and Rolex couldn't. He opened the watch in front of me and explained to me every deficiency. Benjamin even went out of his way to polish it and making it waterproof. Thank you for fixing my grandfathers watch, it means the world to me. read more

Crown Time House - Watches Near Me - Honolulu, Hawaii

It's not much to look at, but it gets the job done. Been coming here for years. The little old Chinese man who runs the shop is friendly, helpful & courteous. Prices are fairly reasonable and he works while you wait. Can't ask much more than that! Crown Time House is located on the Koko Head side of Pensacola Street between Young and King Streets, directly opposite Kaiser Permanente, first floor next to the wig shop. Yelp 365 Challenge 205/365 read more

See all

Being in the internet marketing business I am very cautious about posting a bad review as I know the implications. So I actually never do. However I do this to prevent other mechanical watch owners from having to deal with this. I have no doubt that this company can replace a battery and maybe even replace a quarts movement but it looks like, that's it. While the owner was very confident of being able to completely overhaul my Rolex for $500 dollar in 4 weeks not only he did not do any service to the watch and twice delayed the pick up lying to me he need more time where in fact he had not even started. After 7 weeks i ask for the watch back and he had not done anything. I had sold the watch Now and a reputable business man and watch dealer I trust told me that the watch was very dirty inside completely tried out and the rotor did not move correctly. These things happen for a watch at this age when you leave the movement unclosed. Very unprofessional. The watch run perfectly when I brought it to him but it was time for a maintenance. Also, when asking the owner to polish and brush the watch to his original state, he ask me which parts to brush and which parts to polish. Makes me think when he had the last time a original Rolex in its Hands. Again, I wish the owner all the best and he is a nice guy, but keep doing your battery changes or whatever. Leave servicing mechanical luxury watches to the people knowing what they are doing. I learned my lesson. read more

Crown Time House - Rolex Date Just - Watches Near Me - Honolulu, Hawaii

This small shop can get quite busy but it's worth the 20 minute wait. The owner is always courteous and will tell you if the watch is eroding inside. I've only gone here to replace watch battery. I saved my receipt for a $10.00 battery and when the watch stopped working after 11 months I called to ask how long the battery should last. The owner said he guaranteed his batteries for 1 year, so with receipt in hand I returned to get a free replacement battery. Who does that these days!?! read more

Crown Time House - 9/2014 - Watches Near Me - Honolulu, Hawaii

i told him don't want a new battery i show him i already have one. he insist in charging me $15 for a new battery. he has a problem with language communications. read more

Wasn't aware of this place on Pensacola even though I drive down this street often. Maybe it's because it's hard to see the store sign when I'm driving down passing traffic lights and pedestrian crosswalks, my eyes are always on the road. But when I yelped to find a good watch repair shop, it was actually easy to find. Small parking spaces, small store, the repairman was friendly and efficient. Took 20 minutes for battery replacements. He ensured me that all my watches were water resistant after he replaced all the batteries. $40 for THREE watches (Nixon, Armani exchange, G Shock). Not bad, very reasonable. And I tested to see if they were water resistant, which they were. Though I should've asked how long do the batteries last, but I will know in the future lol. I will Come back if my batteries die within 2 years or so. Thumbs up read more

Crown Time House - $40 for three watches for battery replacement and water resistant testing. Not bad. Not bad at all - Watches Near Me - Honolulu, Hawaii

Mr. Benjamin Ho was so very helpful...took the time to explain why my watch wasn't working...very, very good service and he takes very good care of his costumers...I trust him... read more