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Crown Time House

4.3 (76 reviews)
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Updated a few days ago

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Nadine C.

Watch battery replacement in Honolulu, Hawaii... One of the ladies at church was talking about how reliable and honest Crown Time House is. She was so disappointed when she went to get a new battery for her watch because the shop was "empty". I went to investigate... Located on Pensacola Street, across from Kaiser Medical Center, Crown Time House shares a small parking lot with all of the businesses in the two-story building. It's a one-way traffic pattern for the free parking lot behind the building. Enter from Pensacola Street and exit onto Young Street. There was a sign on the window that stated that the business will be closed until 2.19.25. My friend will be happy with this good news... it's just temporarily closed!

My Heirloom Black Forest Hermle Mantle Clock. Lionelle did CPR and brought her back to life!!

Lionelle is an excellent Clock Meister ... perfect work on my 40-year-old Heirloom Hermle Mantle Clock. Shop is easy to find and parking is great. He will take great care of your babies (clocks, watches).

A not-so-waterproof anymore G-Shock Mudmaster. DO NOT TRUST YOUR TIMEPIECES WITH THIS SHOP.
Justin H.

DO NOT BRING YOUR WATCH TO THIS GUY Needed a new battery for my G-Shock Mudmaster GGB100 and figured I'd bring my other G-Shocks in too (another Mudmaster GG1000 & two others). It took him THREE DAYS to figure out how to put the two Mudmasters back together. Even then, the straps on one wouldn't sit correctly. Here I am, 2 months later, with water in my watch because he apparently didn't seal it correctly. I didn't write this review when I should have as to give him a chance to prove me wrong. $80 for 6 batteries & at least one dead watch. BUYER BEWARE. THERE ARE BETTER, MORE COMPETENT OPTIONS OUT THERE.

Crown Time House just across the street from Kaiser Hospital.
Fran C.

My pops told me that the watches I had bought for him had died, and that he needed some new fresh batteries for his watches, but didn't know where to go to get the watch batteries replaced. Originally, my plans were to take my dad's watches to Duncan Jewelry, because I had experienced pretty good service, & reasonable prices for the battery replacement, but unfortunately when I got to Duncan Jewelry, they were closed due to their special operating hours during the Covid-19 pandemic. Not wanting to wait until Duncan Jewelry open, as I headed back to the parking lot, I told the parking lot attendant that I was gonna go somewhere else to do some shopping and maybe swing back later to Duncan Jewelry when they open. Luckily for me that friendly parking lot attendant gave me a friendly tip about another watch repair shop called - "Crown Time House" as it was not too far away from Duncan Jewelry. Crown Time House is located on Pensacola Street, just across the street from Kaiser Hospital............or if you're looking for another landmark, just up the street (going Mauka) from the Vacuum Cleaner Store on South King Street & Pensacola. As I walked into the store, I could see that this place not only did watch & clock repairs, but they also sold various clocks & watches. After the elderly gentleman finished helping a customer over the phone, he came over to greet me. I told the gentleman that I needed to have some batteries replaced on two watches. The gentleman said "no problem", and told me that it would be $12.00 bucks each (per watch) for the battery replacement. In my mind I was planning on leaving the watches, then come back a few days later to pick up the watches when they were done with the battery replacement (this is what happened to me when I used Duncan Jewelry). To my surprise, the elderly gentleman just went to his work bench with the two watches I had brought down, took apart the watches and replaced both batteries within 5 minutes or so! AMAZING!!! Paid my $24.00 plus tax, and was out the door in no time at all! NOTE: CASH IS KING!!! If you come here to get any work done, this business only takes cash or checks. NO CREDIT CARDS Accepted.

Cash or check only...credit card not accepted.
Sach T.

I never heard of this place but an owner of another place I usually take my watch/clock for service couldn't help me and referred me here. When I arrived, there were already 2 people in his store so I waited outside close to 10 minutes. I was glad when the owner was done with the first person because it was so hot outside at noon. When he helped the person in front of me to fix their watch band, he started working on it. It took him about 40 minutes...I'm guessing he didn't think it was going to take him that long to fix. I was getting kind of antsy because my husband was waiting in the car. I could hear the lady that was in back of me who was waiting in the hot sun cussing and swearing through the glass door...guess I would be upset too if I was outside. After he was done collecting the money, they started talking for another 5 minutes. He could see that there were people waiting but I don't think he knew how many...there were 4 people in back of me AND one left. It was now my turn. I wanted him to fix my Seiko wall clock...the time works but the chime and pendulum didn't. After waiting almost an hour to be waited on, I found out that he can't fix my wall clock because Seiko doesn't sell parts for it. He was really nice and took the time to explain. He doesn't rush you out to help the next person and tries to accommodate your needs. Even though it took so long for me to be served, I realized he was giving each customer fantastic personal service! Hmmm...maybe it would be a good idea if he took the items and have people pick it up later so it doesn't inconvenience the other customers that also wants his service. When I was done, I heard the person that was in back of me telling the owner she was picking up. Yikes! The reason why I'm not giving 5 stars is because waiting over an hour is a little too much to ask anyone.

Inside store.
Paul C.

Glad I found this place to change the battery in my Casio G-Shock watch. Benjamin knows his watches. He can probably change any battery on any watch. Super friendly and reasonable. Parking in the back of the building. Might have to wait as he is busy at times.

$15 for new battery (he says it lasts 2-3 yrs).

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2 years ago

Business owner information

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Lionel P.

This was the former owner

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5 years ago

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8 years ago

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4 years ago

Mr Ho can repair all watches and at a fair price. He is a s good as a certified watch repairman.

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4 years ago

Best watch repair guy in Honolulu. Fair, honest, hard working and very knowledgeable !

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Ask the Community - Crown Time House

Will you do house calls to repair larger clocks, and if so, how much $?

Sorry - I don’t make house calls. You can have your clock picked up and delivered to the workshop for service. Currently our wait list is booked through January. If you like I can add you to the list.

Do they repair clocks? Or only watches?

We service and restore both clocks and watches from most manufacturers

Don’t See Your Question? Ask Away!

Review Highlights - Crown Time House

Benjamin even went out of his way to polish it and making it waterproof.

Mentioned in 5 reviews

Read more highlights

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Short version: I highly recommend Margie's Jewelers for her customer care, her friendliness, her…read moreservice orientation, and her ability to get things done that other folks can't. Also - if you're in the Honolulu area - she's got a great, convenient location right on Fort Street Mall. In particular in this case I'd been looking for the Casio 40th Anniversary Back to the Future collaboration. Unfortunately it's nearly impossible to get one online as the bots and the flippers have been nabbing it every time it's reposted for sale. And I just fundamentally didn't want to reward a flipper by buying it for 3 times list price on eBay. I went to Margie's and figured it couldn't hurt to ask if she'd be able to order one, since she's a Casio dealer. Honestly, when she told me she could, I was skeptical. But after just a couple weeks of waiting she gave me a call and I ran right over - she'd gotten it! You simply cannot find one online, it's generally only available with exorbitant pricing from flippers, but Margie had managed to procure one just as she promised and at the fair retail value - amazing! I think this was the first time I'd gone to Margie, but I'll definitely be going back for future purchases and servicing - so great to have someone like this right in downtown Honolulu!

Margie is the nicest, kindest and most thoughtful person in the business. She also knows her stuff…read more Originally of Kakesako Jewelers and has been the best place to go to if you're downtown.

Crown Time House - watches - Updated May 2026

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