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    Honolulu Time Co.

    4.1 (123 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Honolulu Time Co.

    Watch cleaning

    Watch part repair

    Watch part replacement

    1 More Service

    Watch seal testing

    Honolulu Time Co. Photos

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    Recommended Reviews - Honolulu Time Co.

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    Reviews With Photos

    Got my gorgeous Ruby and Diamond Studs!
    Kevin James H.

    Always so excited to visit! Vivian is a gem of a person.. Will is great with the watches and repairs

    Watch band links adjusted here.
    Paul C.

    Last Christmas, my favorite niece and nephew by default surprised me with an Apple Watch. I was infatuated with watches growing up, but it was limited to Swatch, Casio and Timex. I wanted to #payitforward so I surprised them by allowing each one to select a TAG Heuer of their choice within my budget range. I ordered their watches online and now it was time to have the watch band links adjusted, as well as have my Omega watch battery changed. In the past I've gone to Ben Bridge Jeweler Timework at Ala Moana Center for these services, but I took the kids on a Monday afternoon. Who would have known that on Mondays, the specialists at both Ben Bridge stores at Ala Moana Center have the day off? We then went to Omega Boutique also in Ala Moana, but they only will touch Omega watches and not my TAGs. The Omega staff suggested I go to Macy's but because these watches cost pretty pennies, I wanted a reputable business to perform these transactions. I asked fellow Elite Lyla D. and her recommendation: Honolulu Time Company (HTC). Located in the Hawaiian Life Building on the corner of Piikoi St and Kapiolani Blvd, HTC is one of the tenants that shares the parking lot with other businesses such as Hawaii National Bank, International Mid Pac College and Envy Hair Salon. They are a family business that has been servicing Honolulu since the late 70's specializing in vintage and contemporary watches. Lyla is a good friend, so I trust her and decided to try here instead after multiple visits to Ben Bridge. The attitude and service at Ben Bridge were so disappointing that a change was needed. Prior to coming here, I called in advance and was advised no appointment was needed and was quoted the price for watch band adjustment and battery change. I picked up the kiddos and brought our watches. We were advised they needed about 1 hour to service our 5 watches, so I dragged the kiddos to a grab a drink in Kaimuki to kill time. We came back shortly after the quoted hour and the watches were ready. Everything fit well with the exception for one of my watches as it was too snug, so the jeweler added back on another link. When it was time to pay, the amount was higher than what was quoted over the phone. On the phone, the female staff had an accent which was difficult to understand, but I repeated her quotations and knew what to expect. I looked at both kiddos who were so happy with their new watches, so I chose not to make a scene and just paid the bill of $146.55. Overall, I have mixed feelings with HTC as they indeed perform the watch bank link adjustments and replaced my watch battery but was charged higher than what was quoted. Not sure what I'll do the next time I need to have my higher end watches serviced. If I were alone, I'd question the discrepancy prior to paying but just didn't have the heart to ruin the kid's excitement and happiness over $10. 2022 #45

    Yari W.

    Fact: I haven't wear any wrist watch for more than 3 months now. It broke when we were having a good vacation in Boracay Island in Philippines! Went to my tailor hoping they could fix my car's seat cover. Though I got a negative answer I got enlightenment for myself as I saw this shop downstairs from my tailor's stall. Peep in, trying to inquire and boom, gotta be quick on coming back so that I can fix my old watch which my friend gave to me from before. A woman came in to help and accommodate me. She's mundane enough and I am so grateful for her help. Anyway, she took my watch and meticulously checking the issue. She even asked me if I would like to get a new battery for it. And since my new wrist band just came in which I picked from while ago, she was able to attach it and 15mins. later I got a brand new looking watch! Leave the shop happily contented. The $35 I paid is all worth it. At the moment, forget my broken apple watch. Right now, I am just elated that I was able to find a shop that fix my concern and it feels great to have my time with me.

    Keep your box, papers and links handy.
    Stan E.

    The fiancés watch was getting beat up and since our anniversary is coming up decided to upgrade her daily Rolex. Worked with David once again and we found the perfect watch. Stainless datejust with blue motif dial. OMG pics do not do it justice. Smooth process as usual and he hooked up my boy with a two tone bluesy!! Mint. Didn't get a pic of that tho . If you're looking for a one stop shop see David at Honolulu time co. You will not be disappointed.

    My daily wear 90's rolex submariner suddenly had an issue one day in which it wouldn't wind. I happened to be on Oahu for work and took it into Honolulu Time Co and they were able to tell me exactly what was wrong with it, how to fix it, and cost... all within 10mins. Had the winding mechanism replaced and complete service with them, and it only took 2 weeks! A very reasonable price at that. Watch was shipped back to me (interisland) securely and is running in top shape. Professionalism at its finest. I've dealt with a lot of watch shops but this one takes the cake.

    Creighton F.

    David is one of the best in the business. He is kind, patient, and deeply knowledgeable. His pricing is some of the best in the market and often the lowest for examples that are in better condition or unpolished or even NOS. I highly recommend Honolulu Time, don't hesitate. Trustworthy dealers who also have brick and mortars are hard to find. David is one of the best in the business. He is kind, patient, and deeply knowledgeable. His pricing is some of the best in the market and often the lowest for examples that are in better condition or unpolished or even NOS. I highly recommend Honolulu Time, don't hesitate. Trustworthy dealers who also have brick and mortars are hard to find.

    Royal Oak 15400
    Brian L.

    I'm really pleased with my experience with Honolulu Time! David was extremely easy to talk to and his communication made every step of the process top-notch. I sincerely appreciate his effort to make sure every detail was correct as well as just being so responsive to any questions I had. It makes a world of difference when you get that kind of service. David went out of his way to go back and forth with different watches based on their condition and was transparent about the process the entire time. I felt like I could trust his word and that he was being totally honest with me. The storefront itself has a really great selection of watches and seems to get new inventory often which makes this a great place to find your luxury watch. Not pretentious in the slightest, I was able to try on some AP models they had in the store without hesitation. Seeing something like that online is one thing, but trying it in person is another. You go to any authorized dealer and there is literally zero inventory so this was very important for me in deciding if I really wanted this watch. Overall I would highly recommend Honolulu Time. Great communication, trustworthy and incredibly actionable. Thank you!

    Dan O.

    (Living with Covid Series) As a Gen-Xer, I'm not a digital native. I remember and have used rotary telephones, pagers, vinyl records, baud modems, film cameras, enlargers, and dark rooms. So its no surprise to hear that I still use a watch, and not just rely on a cell phone. It's not just an affection, I work in an office where we have to leave our cell phones outside in the hallway. So one of my annual rituals is to take my watches to have my batteries replaced. Over the years, I've found the Honolulu Time Company to be the best outfit to do so- in both cost and timely service. To deal with these Covid times: staff is masked and gloved; masks for customers are required; and a maximum of 3 customers in the store at a time. As with the rest of the establishments on 1311 Kapiolani Boulevard, parking for customers is a snap! After dropping off the watch, was told it would take about 30 minutes to replace the battery. So I walked around to find out how some favorite establishments were holding up. About 20 minutes later, made my way back to HTC. The watch was ready, and I went on my merry way! Basic battery replacement was about $16. Recommend and will repeat! #supportlocal

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    2 days ago

    Business owner information

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    David B.

    Gary, thank you so much for your review! We greatly appreciate it!

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    1 year ago

    Fantastic family owned business with true care to customer requests. Genuine and professional service.

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    11 months ago

    Messaged them on their website to get a price on a Rolex. They never replied to me. Terrible. The GM should train the staff better.

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    5 years ago

    I came in to adjust my watch band. The repair took less than 15 minutes and did not cost me an arm-and-leg.

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    Review Highlights - Honolulu Time Co.

    In recent years, his sons David and Will have been running the higher-end Swiss watch portion of the business.

    Mentioned in 30 reviews

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    Rolex Boutique

    Rolex Boutique

    (80 reviews)

    Waikiki

    Located at the main entrance to the International Marketplace in Waikiki, this store is always a…read morebeautiful sight to see when you are walking along Kalakaua Ave. I was looking to kill some time while waiting for my group to do some shopping. I always drop in Rolex stores to see if they have any inventory available and also to continue my daydream of one day owning one of these gorgeous timepieces. I've been in a waitlist for years and whenever I travel, I make it a point to drop in a store when I can. I was met by Kit and he kindly was able to find a display model of the exact watch I wanted. I wore it and continued to confirm they any wait will be worth it. Kit took down my info and put me on a waitlist. To my amazing surprise, I got a call later that week to let me know he had that exact watch available if I wanted it. Needless to say, I rushed to the store and completed the purchase. It was an amazing experience I was able to share with my wife and friends. Thank you Kit!

    Definitely quite disappointed. I put my name down for a datejust in Oct 2025 in Maui. Contacted…read morethis location in February to let them know that I would be in town in the end of April and since I frequent this island I wanted to build a relationship here. They had me make an appt for I don't know what. Came in for my "appt". They asked me what was my purpose of the appt. They didn't check me in or acknowledge who I was. They asked me what was my purpose with the appt. They looked me up and saw that I was on the list. They actually had the watch I wanted in the case. Dustin asked me if it was the correct watch I wanted. Asked me if I needed to try it on. I tried it on for 2 mins. He took it away and told me they're out and I would have to wait for the next shipment. I told him I was leaving Friday. My friend's husband also expressed interest in a couple of watches. The sales person was very excited to help him and put him on the list. I left Friday with no watch. My friend's husband got a call though. My question was why did you waste my time? What was the purpose of the appointment? I saw several people who walked in with no appointment and still got service. I picked this location due to the positive reviews but unfortunately that was not the case for me.

    Omega Boutique - Me at the storefront with my purchase

    Omega Boutique

    (27 reviews)

    $$$$

    Ala Moana

    Professional and respectful customer service!…read more I always enjoy coming back to the Omega boutique because I feel respected in there compared to other ADs or jewelers. I recently had my Seamaster (bought second-hand) inspected here for free. They offer a free, six-point inspection which is a general inspection of the watch. This includes water resistance, case/bracelet/component condition and movement health by timegraph. If you can leave your watch for longer, they can also do a power reserve test. Jay was excellent with both email and in-person service as I came to drop off the watch. I inquired about it and mentioned the tech was available for inspection. If you're going to go, I'd call ahead just to ask. When it comes time to buy another piece, I'll be sure to buy an Omega.

    I profoundly enjoyed my first-ever visit to this boutique on January 5, 2025!…read more Hitomi is courteous and knowledgable about the products and services. From her, I learned new things about my favorite watchmaker! I was particularly impressed by the size of this boutique (compared to my smaller hometown one) and the selection available. I was thrilled to try on the latest Bond watches and even the white-dial, sapphire-sandwich Speedmaster Professional Moonwatch. I did not end up buying a timepiece, but I hope to make one here someday. Aside from wristwatches, I collect fragrances. Here, I discovered Omega Aqua Terra Eau de Toilette pour Homme and purchased it as a souvenir to remember Hawaiʻi by. I didn't expect to be treated so well for this smaller purchase! Mahalo nui loa, OMEGA Boutique at Ala Moana!

    Honolulu Time Co. - watch_repair - Updated May 2026

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